Amazing service! The front desk woman was very patient and kind with everyone. They work off a que so you'll want to drop it off as soon as you can. They accept walk ins but signing up for an appointment spends it up a little by getting all your info in the system ahead of time. I had a screen issue with my Pixel 8 that was under warranty (there's a Google site you can put your info into to see when your warranty expires). They confirmed that the phone was under warranty and the issue I had would be covered. I overheard them giving very reasonable quotes to others in line that were not under warranty. We dropped it off and had it back within 4 hours! We'll be back with any other tech issues. Lots of meters available and a parking garage. A few 15 min free spots. read more

I can't vouch for their care of other brands and devices, but do not take your iPhones here. I brought it in to have my cracked screen replaced. They fixed my screen but immediately my phone started having a bunch of software issues. I brought the phone back and they claimed it was just a coincidence, nothing they did. My battery also started draining very quickly after I replaced the screen. They recommended a factory reset, which I did, but it made the battery problem worse. They were nice, but they basically broke my phone and then said there was nothing more they could do and took no responsibility. read more

I was greeted by Yaritza. Very nice, she was pleasant to work with. Very customer oriented, and easy to chat with. She cleaned out my 8 iPhone, and fixed it! I thought I was going to have to buy a new phone! She saved the day, and my wallet too! I had a pleasant experience and will recommend this to anyone! Thank you very much Yaritza. read more

Brought my son's Nintendo Switch in because it stopped reading the memory card. The staff was extremely friendly to us and other customers and took the time to explain likely causes and ways to effect a repair. The tech, Anthony, got it working and took the time to perform a secondary check and had to make a slight adjustment to ensure future operation. I really appreciate that attention to detail and I would recommend them in your need to fix a device. read more

I have been a customer on more than one occasion at this business. I have used the Farnham location each time. I must say each and every time. I have received service above and beyond. However, on the last occasion there was a problem that I realized once I got home. I was unable to call right away because the PS5 was picked up near closing hour. to be honest, I probably wouldn't have it had my pointed it out. He autistic and he knows every inch of this Ps5. Long story short there were 2 issues. I called I spoke with a man named Nolan he was very kind and professional. He did ask if we could get it back to him as soon as possible so he could examine it. My biggest concern was that it would not be resolved. Not because of my conversation with him, but there are so many people in this world that take advantage of companies trying to get something for free. I however not one of those people. I did not expect my money back for a job that was performed. I needed to get this resolved because my son was beside himself. I must say I was very pleased. Nolan resolved those issues. you do not like this anymore again I think a lot of it comes back to people trying to get something for free. Not only was I ecstatic that Nolan was of this for actually involved us in the process. He did not make any assumptions and gave us more than alternative of how could rectify it. Given that this is my gaming system, I involve him in the process. My son being a child and special needs he did an answer he wanted something a little bit above and beyond. Nolan heard what he had said and he would've absolutely done that for him. Had he had that in stock. I was taking a back because I think any other would have said absolutely not! I am proud to be a of this establishment. I look forward to continuing doing business with them. I would absolutely 100% recommend this company and location to anybody and everybody. read more

My wife's phone screen broke. Luckily we had insurance, filed a claim online and then just walked right into the store to be greated by a nice gentleman who explained the repair process to us. He apologized that I may be a couple hours as they have lots repairs to do. Sure enough about 2 hours later her phone was done and looked like new. If we have to use an electronic repair shop again, this is the one for us!! read more

Great service. These guys know their stuff. This is Verizon's goto place for repair and troubleshooting. 3 hours and you have an answer.

Faye was amazing! Great customer service! Great multitasking skills! Very knowledgeable! If she doesn't Know the answer she'll find out. I brought my daughters phone and my phone, 1 needed a screen protector and the other was running slow and needed a new battery. She is very helpful and honest. When I travel to Omaha I will be sure to get my phone fixed here! Thank you Faye! read more

Great customer service and great turn around time. Thank you for taking care of my assuring insurance claim on my phone in a quick hassle free time. read more

Joseph and Anthony got my iphone in and out very knowledgeable fast and friendly I have used them several times for several different things highly recommend read more

Great job! Anthony went above and beyond! Phone is back to looking like new and he made sure I received any services my insurance entitled me to. read more

After connecting with Samsung and confirming that my daughters Z flip3 phone failed at the fold and not due to damage, they sent me to UBreak. Ubreak first wanted to charge $500 because we did not have insurance and when we mentioned it was under the 1 year manufacturers warranty (only owned for 6 months) they then lied and said we removed the screen protector. We have never removed anything from it and they are just trying to find a way to rip us off! I am not sure why Samsung wants to work with Ubreak as they try to rip off customers. Will never go back or refer anyone to them! Beware! read more

They've always provided very professional and quick, competent, very polite service for our phones or our laptop computers. They don't try to sell us stuff that we don't need and they always give a detailed explanation of what is needed and why. These people are wonderful at what they do - so glad that they're in our area! Highly recommend you try them out! read more

Really pleased with the folks at ubteakifix. They were able to help us get a screen replacement accomplished on a pixel 4a without resetting the phone and possible data loss. read more

Great service, professionally repaired, highly recommend them. I have had my battery replaced and the glass on the back of my phone replaced here, they took excellent care of my needs in a timely manner. Dustin and his staff are top notch. read more

I went in thinking I needed a new battery for my Samsung phone. After they spent over half an hour running diagnostics they determined my battery was fine and it was certain programs devouring all my battery life. The tech was super nice and knowledgeable and didn't charge me anything!! I was very impressed! read more

I was going to buy a new phone, my iphone X had been glitching weirdly on me, and then three green lines showed up down the center of my screen, so i called ubreakifix! It was fixed an hour and a half after i brought it in, & Is working perfectly, so now i won't need to replace it. Thank you guys sm! read more

The guy at the desk fixed my phone in under 10 min after the idiots at Verizon spent over 3 hours trying to put their brains together so that they would have enough synapses to have one collective thought. read more

Made an appointment the day before, they verified that they had the part and would hold one for me (for my scheduled appointment). Arrived 10 minutes early, checked in, and there were no parts available for my repair. So, just don't hold them to their word. I'm sure they do good work but I wouldn't be able to know. read more

The staff was completely professional and absolutely amazing. They kept me updated on what they were doing and what needed to be done. My business depends on what is on my computer. Actually, in order to pay my own bills and stay afloat during this pandemic leaves me to rely on what is on my computer. The guys at UbreakIfix, saved me in more ways than I could ever thank them for. I would highly recommend them to not only my family, friends, and clients, but also to anyone I ever hear needs that type of service. What a true blessing they are! Sincerely, Laura H. read more

Great experience. Quickest repair time, cheapest, and best customer service I could find on short notice.