friendly, helpful @ did what he promised! I will be back to…read moreby next time i need computer assistance.

Ken is a computer guru. He has helped me with several problems over the past few years, and his…read morework is always great. Stop by his shop for impeccable service and great computer advice -- like having your very own IT department!

I went into This store with a lot of doubt because I really don't trust my PC with anyone…read more Although, My doubts were wrong and after a week they found nothing wrong with it. They did help update and improve my pc which makes it feel faster. I am very grateful for this store for their attitude, Updates, support and service overall. If I ever have more Pc or tech issues I will be going to this store! Thank you so much.

I am very impressed with their ability to repair my computer. They were very professional and…read moreunderstanding to my mistakes! I would highly recommend Special Touch Computer Repair! Even more than Five Stars!

They are the only electronics company we could find in Omaha who would dispose of a bulging battery…read moreon a tablet. They took care of a hazardous situation with great expertise and we appreciate their great service.

Very Pleased! I woke up to BitLocker being activated on my HP Laptop. A quick Google search was…read moretelling me that there was a high likelihood I would lose all my data. I brought it into John at the Omaha location. From the beginning, he instilled confidence. After a few days John called me to let me know he unlocked it. Could not be happier! For the meaningful work they do, the cost for their service is extremely reasonable. I cannot express my gratitude enough!! Appreciate all you do!!

You know how good a company is when things don't go easy…read more while we have bought many computers from Friendly Managed Services they showed the value when one acted up. They went right to work on researching the periodic problem and have spent hours fixing it. True service, not sell it and forget it. I can say they back the products and services they sell 100%. As stated no other computer we bought had any issues just this one. Great staff and leadership.

Jon helped me out with my 10-year-old MacBook Pro, Ol' Bess. I took it in knowing that the battery…read morewas on its way out so Jon took a look inside. Turned out my battery was swelling and upon further examination my hard drive cable was also damaged. He was very upfront and honest about his recommendation to discontinue the repair and let Ol' Bess finish out her days in peace. He got it to where the trackpad was temporarily functioning again (it was sticking due to the swelling battery) and even re-adhered the loose glass to my screen (a separate issue) I appreciate his candor as previously I'd been given the run around by the Apple Store. I was charged a very reasonable price considering Jon was able to get Ol' Bess working just enough for me to retrieve some documents off of her. I ended up ordering a new MacBook Pro and if anything is to go wrong with that one, I'll surely SKIP THE APPLE STORE and go straight to Friendly PC.

Jason's company was recommended to us by one of our suppliers. Jason has done several repair jobs…read morefor us to our full satisfaction. Some of the jobs weren't simple and he rose to the challenge. Jason is very knowledgeable, responsive, easy to work with and his rates are more than reasonable. We definitely recommend his company. Unitec Systems, Inc

Thor Schrock is living his concept and vision of developing the finest computers and systems for…read morepersonal and professional use. His business has been a part of my family and business needs for decades. Choose Schrock, every time. Edward Wunder BCH, CI A Hypnotic Change

3/24/26Worst customer service/customer relations I have ever experienced!…read more Agreed to a "one hour" on-line service, using Schrock Desk, intended to reconnect my email servers, which connection were lost when Cox transferred my account to Yahoo, after the Schrock tech gave me verbal assurances it would be a simple task, taking no more than one-hour, with their minimum fee of $160. When time arrived for the one hour on-line service, the assigned tech was initially unable to find my previously provided account info, so this used part of the one-hour before we even got started. Eventually, the tech said servers were connected, and the job was complete. Since the whole hour had not been used, we proceeded to make the same repair on my second computer, but the tech could not establish the on-line connection. Having failed, but not having fully used the 60 minutes, he suddenly had to leave for another customer. So, Ok., good enough, I thought, the first computer was connected. Soon after, I tried to send an email only to discover my computer was not connected to the server. The following day, I went to the Omaha Schrock physical location to request a review of the situation, only to be told I could either leave my computer at their office and they would get to it in 2 - 3 days, or we could do another Schrock Desk on-line fix, in the near future , for another $160 fee. Having lost all confidence in their service level, and feeling I should be refunded my fee for lack of performance on their part, I asked for a refund. The tech declined my request. I suggested I would then have to ask the credit card company, through which I had previously paid the $160 fee, to assist in my effort to get a refund, by filing a dispute. The tech threatened me that I would be charged with criminal theft if I filed a dispute. Or, I could escalate my complaint to their regional manager. I did escalate and the regional manager timely returned my call by leaving a voice mail message and his telephone number. Subsequent repeated efforts to contact, first, the regional manager, and, then, the owner/President of the company, have been fruitless.

this spot is legit!!!!!! zack is extremely professional an cool calm an super quick & efficient…read more an the owner was extremely professional very kind n welcoming also an very considerate! pros!!!!!!!

My hard drive crashed and they did a very excellent job of repairing it plus cleaning the space on…read morethe computer. Highly recommended

Omaha Computing Solutions took care of my laptop issues within minutes of my arrival. They…read moreobviously have the knowledge and expertise in their field. The only place I'll go in the future!!!