Yep it's in South O...so what! I'm a gringo that doesn't speak a lick of Spanish but Jibril did a…read moregreat job for literally half the price of the guys in Papillion. Waited while my battery was replaced in less than 30 minutes. I'll be back if my phone ever needs anything else. Thanks!

I contacted the owner Jibril today and he responded very quickly with his estimate in a very…read moreprofessional manner. I very much appreciate his business as he was able to help me the same day and was very quick and efficient fixing my phone screen. I give him 5 stars because he was very friendly, professional, and quick. This was my first time doing business at PHONEFIX omaha and I made sure I grabbed a business card so I would be able to share with my friends and family where to go! I love this business and and i wouldn't recommend anywhere else to get your phone fixed ! Everyone please go here for your phone needs !!!

This place is my go-to for Apple product services. They have repeatedly assisted me with difficult…read morehardware upgrades and a services. They're always friendly and very understanding. The work is outstanding. Cost is more reasonable than many locations in town. I find that aspect about them to be reasonable. Parking is simple. I've never had a difficulty with that, there. If you want to upgrade your Mac, or repair it or your iPhone or iPad, they're the place for such!. I highly recommend them.

DO NOT GET YOUR REPAIRS HERE!…read more I left a positive review at first because they fixed my tablet screen. 6 weeks later, the screen is jacked up again so I brought it back. The clerk told me the guy who worked on it had been fired, but that didn't stop him from wanting to charge me a second time for the same problem. To be clear, I brought them my tablet because the display was bad, they fixed it, 6 weeks later the screen was bad again and they wanted to charge me again. If you want to get ripped off, feel free.

What a great experience! I called 4 or 5 places around town to replace my Note 9 phone battery. The…read morepeople I spoke to seemed hesitant, we have to order the battery, we might get you in in a few days and you'll probably have to leave it overnight and they quoted me higher prices than CPR . Called Ryan and he said I'll order a battery, it'll be here tomorrow, and come in and I'll change it while you wait. He called me. I came in and he had my battery changed in 20 minutes and it was $20.00 cheaper than the lowest other price quote I had gotten. I will be a returning customer the next time I need anything done with my phone.

replaced my phone screen again after the first time because my phone was overheating and I could…read morenot use it. Put me out of work for a week for the second replacement. then about three weeks later the shitty cheap chinese phone screen they put on SHATTERED after the only drop the new screen had. never go here horrible

Amazing service! The front desk woman was very patient and kind with everyone…read more They work off a que so you'll want to drop it off as soon as you can. They accept walk ins but signing up for an appointment spends it up a little by getting all your info in the system ahead of time. I had a screen issue with my Pixel 8 that was under warranty (there's a Google site you can put your info into to see when your warranty expires). They confirmed that the phone was under warranty and the issue I had would be covered. I overheard them giving very reasonable quotes to others in line that were not under warranty. We dropped it off and had it back within 4 hours! We'll be back with any other tech issues. Lots of meters available and a parking garage. A few 15 min free spots.

I can't vouch for their care of other brands and devices, but do not take your iPhones here. I…read morebrought it in to have my cracked screen replaced. They fixed my screen but immediately my phone started having a bunch of software issues. I brought the phone back and they claimed it was just a coincidence, nothing they did. My battery also started draining very quickly after I replaced the screen. They recommended a factory reset, which I did, but it made the battery problem worse. They were nice, but they basically broke my phone and then said there was nothing more they could do and took no responsibility.

Went here for a simple glass replacement in an iPhone…read more They had the supplies. They fixed it well. It's still working. I recommend them for this. Parking was easy. Finding it was easy. Doubtless, we'll need it again and will be back.

Exceptionally pleased with the customer service of this location…read more Needed a IPhone battery replacement. Asked for a quote through Yelp. Quote came back in a timely manner and very reasonable ($49.00). The other quote I got was for $80.00 so quite a savings. I was then able to schedule an appointment through their online Yelp platform as well. Went in at my appointed time and 30 minutes later I had a new battery. What was even better - is that one of the earpiece wires got tweaked when the case was opened and I could not hear anyone on my phone calls. I went back in the next day and they covered the repair under their warranty. Once again - 30 minutes and I was good to go. I really appreciate the customer service at this location. If you need repairs, take it here.

What an amazing way to do business. Your main way online is to schedule an appointment. You…read moreschedule your appointment just to go into the store to drop your device off, but wait! You have to wait in the line of people who didn't schedule an appointment. Makes complete sense.

Was there on Nov 7th..arrived a bit after 5pm. was told they usually don't do repairs this late in…read morethe day since they close at 7. The decided they would fix the screen on the phone. Great guys there with fast service. I will always go to this store.

This is a small start-up run by college students. Alex came to my house the evening after I called…read morethem and fixed my broken iPhone 5 screen in about 20 minutes. Thanks!

Have had two dealings with Special Touch, both good. My wife's computer started to run very…read moreslowly. Robert diagnosed a failing hard drive, was able to save what was on it and replace with a new hard drive that runs like silk. Next was replacing the monitor. Robert provided a refurbished Dell monitor with speakers, sharp picture, money well spent in both cases. For customers who barely know where the gas pedal is on a computer, Robert will steer you straight and find something that meets your needs and budget.

Wanted to get an idea if it was cost effective to replace a cracked screen or get a new laptop…read more Went to Special Touch, guy said he has replaced "Thousands" of laptop screens, so I asked for an estimate. Said needed to leave for 2 days to open it up, told him I just want an idea to see if was worth replacing and asked since he has done "Thousands" of these repairs, what the highest cost was? This Business Genius tells me "A Million Dollars". I told him that is F'ing crazy. So this place either does not know what they are doing or they are crooks, either way you don't want your business there. Ended up going to 2 other repair shops and both were able to give a high end estimate. Robert, your response is as ridiculous as your "Million Dollars" quote. I did not get frustrated until you gave an obviously ridiculous answer. Yeah, I shouldn't have said your answer was F'ing crazy, but no other words could describe it. Don;t worry, I found Peace when I went to a professional repair shop that had no issue answering my questions. I am sure you will also find peace as your business drops off due to your stellar customer service.

just like the name says FAST AND FRIENDLY PHONE REPAIR, just off 84th and L street. well be back…read moresoon

this place sucks! went in for a screen repair & came out with a broken lock button that they…read morecaused. 2 weeks later my screen went blank & they said it needed a new screen. don't waste your time & $ coming here they will rip you off!