Staff was very helpful and courteous. They were the only ones where we could rent a van for out of…read morestate travel...everyone else was in state only. And the price was comparable to renting a large SUV. I would definitely use them again!

Professional staff with very good rates for rental. Our go-to choice when we need a cargo vanread more

My car broke down and Progressive sent Vic's towing. I thought it was going to be two hours or…read moremore. The guy showed up in 30 minutes. He was pretty cool to talk to. Nice guy. Backed my car right into my driveway in one shot. Good driver! Highly recommend!

Predatory Absolute…read morenightmare experience with Vic's Towing. My car broke down at 2:00 AM after hitting a curb and snapping a control arm. Because of the location, the police called Vic's instead of letting me wait for AAA Things went downhill immediately: Refused Payment at Scene: Even in 2026, they refused to accept normal payment methods at the scene, forcing my car to be towed to their yard. Provided Wrong Contact Info: The driver gave me a business card that was NOT for Vic's Towing. I spent days trying to reach them using the bad information their own driver handed me. Extortionate & Fake Fees: When I finally obtained their real phone number on Wednesday (towed Sunday), they claimed I owed thousands of dollars. The original rate quoted was $130 for the tow and $35/day for storage--meaning 4 days of storage should have totaled $270 at most. Fabricated Charges: They tacked on bogus line items that were physically impossible. They charged for "rolling up windows," "adding gas," and "disconnecting the battery" on a locked vehicle they had no keys or interior access Shady "Solution": To top it all off, the owner claimed the only way he would "help me out" was if I signed over the title of my car to him and paid him $250 in cash on top of it. Vic's Towing uses deceptive tactics, hands out wrong contact info to run up daily storage rates, fabricates charges, and tries to pressure people into surrendering their vehicle titles. Report them immediately if dispatched to you.

I was looking for a new place for inspections and maintenance. I have a 15 year old car so I feel…read morelike sometimes people give me a hard time at an inspection. Everyone I talked to at East Side Service Center was super nice. They offered me a ride when I dropped my car off for an inspection, and I got passed with no hassle. The location is convenient, and I think I'll be back.

2x in one month I experienced the flat tire, I drive a mini Cooper and don't have a spare on the…read morecar and the tires are special so they had to specially order them for me. They got them in quickly and got my car back on the road...all with a friendly attitude!!

Patriot Storage took so much stress out of our cross country move. Not only were they beyond easy…read moreto work with, they have fantastic facilities and really go above and beyond to make sure your needs are met. I really liked how they could recommend what size storage we would likely need and then sent convenient text messages to confirm everything. They also recommended local movers to help, which was a god send being new to the area. You should absolutely trust Patriot for any of your storage needs!

Rodent infested- doors of the building left open. I rented…read moremy unit for over a year without any issues besides him raising the rent 2-3x. A few months ago I noticed mouse droppings in my unit so I contacted the owner who had been great up until that point. His response to my inquiry is below. The owner pretty much told me to pound sand and then started to charge my credit card a monthly fee to put traps inside of my unit. I stored nothing even close to food in my unit- only clothes and furniture. I took it upon myself to go out, buy mothballs and change them out every few months. I chalked this up to incompetency and simply poor business skills on the owners part until we ran into another issue.... Last Friday night we went to the storage facility to find the two front doors of the building completely unlocked! The key pad was working but the door never locked behind us. We waited 15 minutes to see if that changed but nope- the doors remained unlocked with no one else at the facility... The entire building was left exposed to anyone in the neighborhood with a set of bolt cutters. We took videos and pictures of this figuring it would most likely fall on deaf ears seeing how ignorant the owners first response to us was. We hired movers and had our belongings transferred to another facility yesterday. Once we got into the back of the unit we found the actual damage to our stuff. The mice chewed through wires and pretty much used our unit as a public waste area. Im well aware that every storage facility is going to have some type of rodent problem but to respond to customers who have entrusted you with their valuables in this way is unacceptable and a clear representation of what you will get if your store your items with this company. "Please keep in mind we have over 300 customers storing their belongings here. Our rental agreement states clearly no food products allowed however we cannot verify what people bring into the building at all times which is why every storage facility including ours contracts exterminators monthly to keep rodents and insects to a minimum. I've fined people for storing 10lbs bags of rice and pasta ‍ Keep in mind every restaurant you've ever eaten has also mice no matter if it's a Michelin star or McDonald's. I was doing you a solid by offering to check the trap. I will gladly remove our lock if this is going to be an issue. Please advise. "

very disapointing, have been loyal client for 20 plus years, not high volume but 3-10 times a…read moreyear. just called me to let me know there is no van available

Rachel at check in was excellent! Laid back and professional all in one. We needed a van to move…read moresome boxes from one house to the next and didn't realize Enterprise had commercial vehicles. Got a decent price for the week. The van was new and in great shape. Felt very safe. Tyler checked us out on return and was fantastic as well. What a great team at this location which is easy to get to off major highways.

I was almost run completely off the road by one of their tow trucks. The guy driving was such a…read morehorribly reckless driver, he almost hit three cars (mine included) to go first in a merge lane in front of a gas station in Bristol. Horrible. And when I called to talk to someone about it at the business, they pretended it wasn't their truck, which you can see from the photos it clearly was.

Bills helped me when I was desperate! Bill himself went out…read moreof the way to make sure I got my car! I owe him!!

Parked here last night. Such a convenient location. Was overcharged when I left. But called today…read moreand received wonderful customer service and a full refund in a matter of minutes.