Excellent customer service and honest mechanics. We brought our vehicles here for oil change and…read moresafety checks based on yelp reviews. Highly recommend and am very pleased to have the organic mechanic in Hauula!

Kind, helpful business who helped us with our slow leaking tire. We appreciated your help!!read more

My tire got burst on H1 while my husband was driving but luckily got off on the Middle Street…read more Mercedes has no spare tire and was trying to send a road side assistance but no one showed up for 4 hours.... It was late Saturday so we left a car for a weekend. I called Alberto Monday morning and he quickly arranged a tire and service, advised me where to have my car towed. In couple of hours, my car was back to normal and it was lot cheaper than the dealership. I told my husband and friends next time it happens again, call Alberto first so the problem will be solved right away. This is the second time he helped me. Thank you!

Needed a Pirelli run flat tire and Tires Today had exactly what I needed. They even delivered it to…read morethe repair shop. Very helpful and courteous staff. Big mahalos for the great service and aloha.

I bought two tires from here for my Mercedes a few months ago, and honestly, they're some of the…read morebest tires I've ever purchased. I've tried saving money by going to Discount Tire and other cheaper places, but within a month or two, I'd end up running over something and getting an instant puncture. These two tires have been a completely different experience. They're extremely strong and durable, seriously, they feel like hammer status! They're a little more expensive upfront, but the quality is absolutely worth it because they're built to last and don't feel nearly as fragile as the cheaper tires I've purchased elsewhere. If you're tired of constantly replacing cheap tires and you're ready to actually invest in a quality set that can last, I highly recommend getting your tires from here. Sometimes spending a little more upfront saves you a lot more money and headaches in the long run!

Did my lift here years ago, also this event happened years ago. (review is very late, but started…read morethinking as I saw ads for them on Facebook regularly, people need to be aware of their practice) apparently they didn't tighten the steering knuckle lower 2 bolts on my Tacoma, clearly before I left I saw a thread sticking out on the lower control arm bolts, didn't say anything as I'd thought they'd honor their work, and thought they possibly even messed up the threads on that bolt that was loose which is why it didn't go all the way in, (as a mechanic I'm not going to touch something I'm afraid will break which would turn to my fault, liability is pretty important in the automotive service industry) they reassured me before I left that everything was perfect even though the skid plate wasn't installed as well until I said something, then within less than 6000 miles down the road and within less than a 6 month period, lower control arm came loose and went straight to the floor, took it back to them with a tow truck and they charged me for the labor to replace a lifetime warranty part from rough country as well as a CV axle that got damage due to collateral damage from the bolt coming loose. Clearly they didn't tighten the bolt with their response as "we loctite everything" well loctite only goes a long way when the bolt is torqued with a torqued wrench. A real shop would've comp everything and own up to their mistake and repair it for free due to technician negligence. But that didn't happen, rather just down another couple hundred dollars, around $800-1,000 to fix their mistake. But I mean the lifetime part was free which was great, one company at least honored something. Never coming back here again, neither will ever be involved with this shop ever again. Still have my receipt and can easily warranty stuff yourself on rough country website. Wasn't going to argue with these guys in person as they're pretty intimidated and aggressive when you put them on the spot. So it's easier to result in online reviews and let people know their practice as they're also firm with whatever they say with no room for talk or solution unless I'm guessing legal action is taken or a harsh review is made. They honestly just hungry for money, made the victim an even bigger one.

Harvey was great! We had a really rough day with car battery got drained on a Sunday. Our car…read moreinsurance cannot find any providers that opens. We were stuck in north shore which is far from every towing company we can search for. Harvey came to the rescue super quickly and with very reasonable price. Cannot thank him enough

Harvey came to help me after I got a bolt in my tire! Other tow companies quoted me 2 hours but…read moreHarvey's was at my house in 25min, he was friendly and helped me plug the tire which saved me a 45 minute trip to town!

I called Top Level Cars to get my brake pads and rotors replaced as well as checking my check…read moreengine light (I thought it was the O2 sensors). I called them up and they were able to take me the same day, got it done in a few hours and were able to use my own provided parts. The shop is extremely clean and the bay looks organized, seems they work on many different makes and models. After picking up my car they didn't install the O2 sensors because I didn't need it. The guy at the front went through what the cause was and gave me some tips on preventing it and they didn't even charge me! Car is running great so far. Great service and they earned a new customer, I will be back to service my other cars here soon, highly recommend this shop.

I found this place using yelp for recommendations. Top Level Cars responded with a reasonable…read moreprice, so I made my appointment. This place is one of a few places that opens on the weekend making it more convenient for me. During my car service, they found additional repairs needed that I kinda suspected but was unsure about. They gave me another quote, and I agreed to it . Got my car the next day, and was pleasantly surprise that the car

Excellent customer service and support for your car needs…read more Would definitely recommend to anyone in the military community that has a valid and current DOD access. Came in for tires and oil and you need to prepay for the tires and then after you can schedule a service for installation and oil change service. The inside has a wide variety of car care products along with if you would rather do it yourself oil change since they have the quarts on the side. Called ahead to schedule a service was able to choose a date along with inputting the rewards number. Good to know if you have one! To keep track of all the points for rewards. They also back their service with warranty!

I can't understand why they choose to conduct business this way. Is everything a little bit cheaper…read morethan around the island? Yes, prices are definitely more affordable, which is what you should expect from an Armed Forces Exchange. But for some reason, they decided that the best way to serve the military community on Oahu is to make them line up first thing in the morning on a first come first serve basis for all auto services. Oil change, 4 new tires with balancing, safety inspection, transmission repair? Active Duty, Dependent, Handicapped Retired Vets: All the same line. I think these guys must have run rifle ranges and thought that making people wait for extended periods of time unnecessarily was so hilariously awesome, that they needed to extend it to life outside the service. And there's no line; it's a gaggle and just pray that everyone recognizes common decency demeanor of who was there first. Get there at 0701, forget about getting any services on that day. And don't think that being the first in line is going to get you anything other than 2.5 hours to put on tires, when every other shop does it in 30-45 mins. Why they can't adhere to the pretty well accepted automotive practice of making appointments, is completely beyond me. Also, on random days (like one of the ones that I chose to try and come down and hit the "get the tires I already paid for put on my truck lottery") they will just not open and put a sign on the door that says "Closed, Staff". So, the next time you need something done on your vehicle and you are an authorized patron, and you see that they're open until 5, and you call and they quote you a better price than everywhere else you have called, and that you can come down and pay, and then just come down another day "anytime after 0700", realize that THIS is why they have 2.5 Yelp Stars. Pay the extra 100 bucks- completely worth avoiding the headache that they will put you throug

Recently took my boat trailer for safety check. They are thorough, but that is needed if you don't…read morewant to be stuck on the side of the road.

I brought my 2006 Ford Econoline van in for an electrical issue. A little later they called to say…read morethey couldn't work on it because the ignition switch "needed to be reprogrammed." That explanation didn't make sense to me, and they didn't offer a diagnosis, a referral, or any next steps. It felt like they were looking for a reason not to take the job.

****HIGHLY RECOMMEND**** 10/10 Excellent Service & Fast…read moreResponse!!!!! I had an unexpected breakdown on the side of the road, and I was honestly a little stressed about finding a reliable tow service. Luckily, I found Ilae & Sons Towing and they made the whole experience so much easier. The tow truck showed up even earlier than expected, which was a pleasant surprise. Ron, the driver & owner, was fantastic--super knowledgeable, polite, and took great care of my car while loading it up. He's great at communicating & an honest guy! Very easy to work with! The best part? The pricing was transparent with no hidden fees, and the whole process was quick and efficient. I felt at ease knowing my car was in good hands. Highly recommend if you're ever in need of a tow! Great customer service, fair prices, and an stress-free experience all around. I won't be going anywhere else for tow service if ever needed!

My usual go to tow company wasn't available & decided to go with Ilae & Sons (pronounced Ee-La-Eh)…read more Their quality of service & availability was top notch! Was stoked they showed up before ETA & swiftly addressed situation. Not to mention their affordable Lock Out service was very reasonable. Being from Ewa, had to support my fellow Ewa Beach ohana. I can sleep comfortably knowing that I have a SOLID tow company I can rely on. Mahalos!!

Thank you for replying to me . You guys did what I wanted …read more I made humbug because of the brake fluid that's all . Your service advisor and the young lady that helped me kudos to you guys for doing a great job . And I just wanted to apologize for making humbug, sometimes I get paranoid about things .I just wanted to make sure I find someone i can trust working on my vehicle I hope in the future I can come back and I promise i will not make humbug and just let you guys do what you do no questions asked Thank you .

First of all, I would like to say the ONLY reason I decided to go with Pearl City Auto Works was…read morebecause they had 5 star reviews. After my experience with them, they deserve a 1 star. If I could I would give them a 0. 2 and a half years ago, I took my car to Pearl City Auto Works for a brake job. It cost me almost $5k to do it. Now they told me I gotta spend another $2400 to fix the same problem. My other half and I talked business with the owner's daughter Shay Nakamura about the situation and asked certain questions and she couldn't give any feedback to the situation at hand. She tried to give me a discount, but I don't think it was enough, considering I know for a fact they are charging me 3-4x the actual cost for the parts and then will eventually get more money back because of the cores. I text the number they text me with explaining my situation and there were no response. 2 phone numbers they text me from I left a text message, no response. That right there shows me that that they have poor communication skills. Communication was done with text. To be honest, I prefer real conversation with a person/company. I believe that they either did a poor job 2 and a half years ago or the quality of parts they used suck!! I got ripped off the first time and they tried to do that again the second time around. NEVER again will I do business with them!!

Thank you Prodent Hawai'i. Job well done. What an eye sore that was, thanks to your amazing work my…read morerim looks brand new....!! Thank you Ricky and Gian....!!

Best place to fix car dents! I used them in the past for a hood dent and now right side fender!…read more Small family business that takes pride in their workmanship! Ask for Alex! He took time and precision to perform a quality job. Highly recommend seeing Prodent for any of your Dent needs. Prices much cheaper than having it repaired through your body and fender shop. Support local, support our local small businesses.