I was driving to work and my car warned me about a leak in a tire. I went directly to Discount…read moreWheel and Tire on Ualena St. I left my car there, went to work nearby, and got a call an hour later saying they found the leak, patched it, and told me I could pick up the car anytime before they close at 5 pm. When I got there, they told me there was no charge! Great company! Great service!

These guys are legit I called every single tire shop on island these guys had the best prices and…read morethe best service hands down Good vibes all around I was out in 30 minutes for my tires I'll becoming here for everything else from now on Mahalo!

Their staff answering the phone is phenomenal! Super friendly and awesome. However, they are only…read morethere to answer simple questions. I wanted to ask a question and possibly set up an appointment for a tire change, but they were unable to set up an appointment, and the only way I could do is to call back, press 1 and hope the tire department will answer. I tried multiple times, and each and every time, I would get the friendly front staff. I felt bad calling so many times... I decided to go make an appointment online. Not knowing anything about what tire I am supposed to get, I accidentally booked an appointment with the wrong tire. So.... Then I realized that I cannot cancel online and need to CALL TO CANCEL! So I call back... and was told that I had to get connected to the Tire department to cancel!!! So yeah.. again.. I called multiple times and could not get to the tire department. AND OF COURSE COURSE THEY HAD TO CALL ME BACK WHEN I STEPPED OUT TO CHECK MAIL! UGH!!!! I know they probably are super busy and probably understaffed, but making and canceling appointments should not be this hard.... I was hoping they would call me back but they didn't. And I think my appointment just got canceled or overlooked since they didnt call me back.

I would like to thank James of salt lake blvd Goodyear. Top knotch customer service from the time…read moreI took my car in for replacement of a stud that I broke trying to rotate my own tires. James apprised me would take about 3 hours. I took my car in 9 a.m. Walked to McDonalds for breakfast and when I got back 10:30am I saw my car outside. Hmmmm walked in and James told me all was done. Whattt?? I was amazed how fast and the charge was cheaper than what F+STONE quoted me. Fast efficient courteous trustworthy and on point with customer service. Mahalo James. Mahalo Goodyear for hiring a top notch guy aka JAMES! I appreciate you guys!

Had a small leak in my rear tires for almost a month and been looking for someone to assist…read morelocating the source. Gave this place a call and they said they could take a look. They found a leak caused by a small nail, and they patched it up. Asked them if they could just check my other tire, and funny enough they found one there too. Got two tires patched and was in and out in less than 30 minutes. The pricing was very fair and felt it was worth bringing in for them to locate and repair. As someone that's also in the Waipahu area, this place is great for getting my tire services done.

Best in the business. Look no further if needing anything done for your tires. I believe they can…read morego up to 30" tires. One stop shop no doubt when it comes to tire repair and needs. Not to mention they live up to the business name and are 110% very affordable compared to the market out here in the islands.

After getting my oil change and tire rotation at another business they weren't able to do my tire…read morerotation because I had a huge bubble on the outside of my tire so I was in search of a place where I could get my tires replaced and I've heard so many good things about Best Buy Tires and this was my first choice and after giving them a call Owner Wes answered my call right away and have me quotes over the phone. What I really liked about Wes was that he gave me options and prices over the phone which really impressed me. He wasn't out there trying to price gouge me and sell me the most expensive tires out there I chose one that would fit into my budget and I was very happy with the result. The prices here for tires were very reasonably priced and I know for a fact that other places would've charged me an arm and a leg for it. And the best part he took me in the very next day and ordered my tires as soon as I finished talking to him. And also there is no excruciating wait because he goes by appointment only so I know he can get on putting my new tires in right away. I got my two brand new tires put in no more than an hour. That's crazy fast!!!! Wes is simply the best. Hard to find honest people out there but with people like Wes it assures me that there are still some great people out there with great customer service. I'm definitely coming back when my two back tires start to get bald. So if you guys are looking at getting some brand new tires at a really good price, hit up Wes here at Best Buy Tires. His place is in Kalihi right past the 7-11 on 1124 Kohou St. just look for the Excalibur Sign.

Wes responded through yelp projects and took me in next day for my tire repair. Turns out it was…read morejust a small nail that didn't puncture through. He took out the nail free of charge Since no repair was needed, Wes did not charge me for the inspection. Very honest and stand up guy. Please see him for all your tire needs.

Been a discounted wheel and tire customer for o er 20 year in Oklahoma. Moved to Hawai'i two years…read moreago and needed a couple of new tires. The customer service was that of a busy work place but respectful. The benefits still the same. Being on hawaii makes the cost so worth it. I rotate my tires every-time I change my oil so this alone makes it so worth it. The only downside is parking. Make your appointment early so you can get in and out.

*READ* SUPER BAD SERVICE. I own a business and been taking 8…read moreof my cars there for the past 5 years but this time I tried it out by taking my families car there. I got there early like 15minutes before opening time which was 8am so I was told to wait at the waiting room until exactly 8am. I also had an appointment at 8am so it's not that I was bad on my part. Just 5 minutes before opening, 3 customers walked in and they helped them first. I figure they would be nice to get me since I was the first one but they just made it like nothing. It wasn't the people that got there after fault cause they didn't know. RUDE AND NO CUSTOMER SERVICE from workers at checkin.

I needed to get new tires and remembered that I replaced my front (2) about 4 years ago. I…read moreremembered the customer service I received when I first called, to picking up my vehicle. And, it was really nice speaking to them over the phone (and not a robot or foreign call center!). This time I was helped by Charlee, she was very helpful and sweet. I asked if my tire qualified for the prorate, and she said yes and gave me the full estimate with their billing software, and I was impressed by how quickly she sent it to my email. But before moving forward, I compared Lex Brodie's to their competitors. Lex Brodie's had the tires I needed in stock, was a 10 minute drive from home, and offered the best price with current promotions, so I decided to go with them. It is also convenient with how close Pearlridge Mall, nearby local shops, and the Kalauao Pearlridge (rail) Station is. So, if you're on the fence about them or other companies, they will take care of you. And, a big mahalo to all the other customer service staff that I spoke with, and the workers fixing our cars! It was a pleasure speaking to you over the phone, and noticing how big of a difference there was after the new tire installation and wheel alignment.

Great Customer Service and Installation! Recommend To Make…read moreAppointment Online. Will Definitely Be Back in the Future!

Had the wheel bearings done. They had an appointment available, price was spot on and they are…read morevery knowledgeable and honest with their work. Jessica replies even after hours to help with quotes and scheduling!

I was initially suspicious about the perfect 5 star rating on yelp for Oahu Autoshop. There is no…read moreway they can be this good, right? Boy was I wrong. Jessica and Darius are awesome. Impeccable communication. Answering texts at all hours of the day and night. Clean shop. Affordable pricing. No hard sell, just the honest facts. Timely service. I messaged on Sunday, got me in on Tuesday even though Monday was a holiday. Service was fast; all done in a day. I had a bad alternator that was working on/off. I initially cancelled the appointment when the alternator was working again. "No problem"; they didn't give me a hard time or anything. My car needed to be towed in and they came in extra early to receive it. Can't give them a high enough rating. You guys have gained a loyal customer. We'll be back for sure.

Outstanding Service - Above and Beyond!…read more This morning (1-24-2026), I took my car into Firestone Aiea location to replace all four tires and was blown away by the level of service. In a time when great customer service is rare, this team went above and beyond. Ashley and her team were incredible, they didn't just install the new tires; they discovered a coolant leak I wasn't aware of under the hood. Ashley took the time to explain the issue clearly and showed me their findings under the hood. She even taught me a bit about what's under my hood so that I know what signs of wear and tears to look for in the future. She went a step further by evaluating my next appointment to take care of the coolant leak, offering me the best package to save me both time and money. It's clear Firestone Aiea mechanics truly care and go the extra mile to check for anything unusual to keep you safe. Front desk staff Ian and Abraham were just as professional and friendly. They provided excellent options and took the time to explain their special discounts and service packages without being pushy. If you are looking for an honest, thorough, and professional auto shop, give Firestone Aiea a chance. They have earned a customer for life!"

Scheduled an appointment online, got an email saying my appointment was confirmed and that I should…read morecall before appointment. Called in advance as directed the lady on the phone was very confused as to why I was calling, said everything was good and as I arrived my appointment was given away because they said they called me and I didn't answer. I never received said phone call and was told my appointment was good when I called. Messy, disorganized, unprofessional.

I needed a used tire because the plug I had in from the side only lasted a couple of months. Living…read morein Kalihi, almost everything car-related is just a block or two away, so I was hoping to find a tire quickly. After checking reviews, I came across Pono Tires and decided to give them a call. They gave me a quote over the phone, and I was in and out in just 15 minutes! Their used tires are practically like new, prices are great, and the staff is super friendly. I would highly recommend Pono Tires to anyone in need of a tire fast.

Pono Tires is THE BEST! I am a regular customer there and their used tires are top notch! They do…read moreno sell defects!!! I even had an issue with a hand truck tire and with their expertise and special tools, it was done in minutes! and after 2 months since, its STILL holding air pressure!!! I have to buy another tire after I changed my strut....so hope they have it! You guys are NO KA OI!

Hawaiian Tire and Auto Center provides exceptional service. Specializing in alignment and…read moresuspension, they also can do minor repairs and provide the care factor that will make you feel you are in good hands. This family own business has an amazing trio to keep their customers coming back. Gina (wife) handles the appointments, customers, and payments while the son and husband work on the cars. Hawaiian Tire values their customers and will always provide the care and a fair price on repairs. As a former parts delivery driver and now a loyal customer. I recommend seeing them for your wheel alignment, tire, or minor repairs.

Honest service took my car into another safety after they asked for tie rods an d wheel bearing…read morechanged out and fixed and was failed safety took it here and they said wheel bearing was loose and they tightened for me. They are good people here. All I needed was alignment . Which is what I expected to do after changing tie rod and wheel bearing. Honest people . Good service. .