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    Firestone Complete Auto Care

    2.8 (206 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Firestone Complete Auto Care

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    17 More Services

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Firestone Complete Auto Care Photos

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    Recommended Reviews - Firestone Complete Auto Care

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    Reviews With Photos

    Angel H.

    We were on our way to Kapolei when the light on the dashboard came on saying that the tire pressure was low. We were near Pearlridge, but couldn't find a gas station with an air pump. We passed by Firestone and the hubby said that he would ask to see if they would give us some air. He saw one of the mechanics and asked if he could put air in our tire. The mechanic was so helpful. He helped us out without a second thought. It took about three seconds for him to put air in our tire. It was so fast that I didn't know he started. I wanted to get a pic, but it was done. Thanks again for helping us!

    New tire just installed
    Russell R.

    Highly recommend this location, Ashley, and the whole staff went above and beyond to take care of me and my family. We had some failing tires and elected to replace all four. Definitely very nice staff, passionate and care about their customers as well. **** Public service announcement don't go into the store and think that everything can be done asap, definitely was taken back while there and seen another customer being rude for no reason, the volume of cars and customers in and out was amazing, it's a very busy location. My point being I was patient, respectful and my car was taken care of as promised and perfect the first time!!! **** Remember we live in paradise! Enjoy it

    Joni P.

    Props to Firestone Aiea - beat my expectations of busy phone lines, greasy counters and floor, gruff service, and the 'rat-a-tat' sound of installations. A fluke blow-out forced us into the shop on Dillingham...it's a convenient store of us. Unfortunately, they did not have the tire/size for our Honda Odyssey. But there were some in stock in Aiea (across from Pearlridge). Time was not on our side - they were closing in 15 minutes. A call to the store placed us into the capable hands of Ashley! She verified the stock, then told us she would pull the tire and have it ready to change out when we got there before closing time of 5:00. We jammed down there, arriving at 4:59. Ashley was true to her word - not only was the tire ready, but she herself changed it out right then and there. Does this woman mechanic rock or what?! We're loyal to Firestone because of her preparedness, friendliness, and efficiency!

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    4 months ago

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    10 days ago

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    30 days ago

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    8 months ago

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    9 months ago

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    5 months ago

    They slipped me in their busy schedule after my vehicle had a flat tire. Ian was very helpful and kept me informed.

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    2 months ago

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    2 years ago

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    Page 1 of 6

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    If you are looking for an honest, thorough, and professional auto shop, give Firestone Aiea a chance.

    Mentioned in 8 reviews

    Read more highlights

    Pearl City Auto Works

    Pearl City Auto Works

    (129 reviews)

    Amazing customer service and communicates very well with the customer…read more They were able to identify and fix the problem at a lower cost than the dealership.

    Let me first start by saying it is hard looking for a shop that won't take advantage of you…read moreespecially as a female since most of us like myself are clueless on auto repair. I searched and searched for somewhere that seemed like their reviews reflected that same thing i was looking for. Falling on some hard times i had a registration that was expired for 2 years as well as my safety and my car hasn't been maintenanced in god knows how long, thank goodness i have a Toyota! Finally able to stop riding dirty and get caught up, i was in search for someone to check my service light as well as do my failed safety so i could get my reg. After searching for a place review after review, it seemed that Pearl City Auto Works stood out to me. I messaged on yelp and someone got back to me within an hour or two and i was told to bring the car the following day to get looked and and possibly leave it overnight. Even though i need my car, i was going to do what it took so i can get my car legal again. Upon checking in i was greeted by a Shay ( i think that was her name) she went over everything with me. I left and later that day around 5:30 i got a call from the tech saying that everything was done and i could pick it up, i was confused because it was past their working hours but he said they were still working! That was already amazing to me that they were working even after they were technically closed. They also have a texting system with pictures to tell you what is good about your car, what needs to be fixed sooner rather than later and things that need to be fixed but not as urgent. As another reviewer said they have a lot of parking as they are located near where Ige's is. Upon pick up i got my bill and was not overcharged for anything and they did not try to do services that were unnecessary, very affordable in my eyes. I am definitely coming back here again and again!! Love the customer service and even when i talked to the technician he was super nice, usually they are grumpy and trying to end the convo. If you need somewhere good to take your car where they won't rip you off please come here!

    Oil Changers

    Oil Changers

    (176 reviews)

    The best customer service ever! I always go for my oil changes there, couple of weeks ago, I went…read moreto the Wahiawa location and the young lady who helped me, was absolutely amazing! She went above and beyond to make my oil change fast, checked my whole car out for any issues, filled up my tire pressure without me asking! She was the best! All the staff there are really accommodating and nice! If you're looking for affordable, quick drive through oil change experience where you don't even have to step out if your car, this is the place I highly recommend! I've been to the other locations on the island and had a very pleasant experience every time!

    Safety check not recommended!! It took THREE FULL HOURS from being 1 car length behind the "Safety…read moreInspection" sign at the entrance to finishing my safety check (they don't take appointments). There is no sign or person indicating anything about the wait time at any point, and once you get past the entrance, you're trapped in the line with no way to exit for at least an hour. From the entrance, you can't see the whole line or tell how many cars ahead of you are waiting for inspections - no way to guess how long the wait might be if you haven't done it before. The staff person who did my inspection was not very friendly, and when I said "I really wish you'd put up a sign that says it's a 3 hour wait" (without a rude or angry tone, just weary), he ignored me and just told me how much I owed him. No hint of kindness or apology for the insane wait time. I wish I had read the reviews, because this seems to have been an issue here for at least a year. A simple sign to set expectations or even just kind words from the staff could've mitigated the horrible experience.

    Discount Wheel and Tire -Waipahu

    Discount Wheel and Tire -Waipahu

    (348 reviews)

    - Best tire shop in town! 10 out of 10…read more Discount Wheel and Tire is my go to shop for anything tire related. I've lost count of how many times I've been here that's how much I trust them. Today, I showed up with a flat tire on my Tesla. They were absolutely slammed due to the storm and a power outage yesterday but they still took care of me. Andy and the whole crew provided outstanding service - friendly, professional and genuinely helpful. Even with how busy they were, Andy called me in just less than an hour to say my car was ready. I was shocked at how fast they got it done. And here's the kicker - they didn't charge me a dime to patch the hole. Honest, hardworking, and fair. If you need tires or repair, don't waste your time anywhere else. Huge thanks to Andy and the team!

    *READ* SUPER BAD SERVICE. I own a business and been taking 8…read moreof my cars there for the past 5 years but this time I tried it out by taking my families car there. I got there early like 15minutes before opening time which was 8am so I was told to wait at the waiting room until exactly 8am. I also had an appointment at 8am so it's not that I was bad on my part. Just 5 minutes before opening, 3 customers walked in and they helped them first. I figure they would be nice to get me since I was the first one but they just made it like nothing. It wasn't the people that got there after fault cause they didn't know. RUDE AND NO CUSTOMER SERVICE from workers at checkin.

    Firestone Complete Auto Care - autorepair - Updated May 2026

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