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Firestone Complete Auto Care

2.8 (206 reviews)
Closed 7:00 am - 6:00 pm

Services - Firestone Complete Auto Care

Auto diagnosis or inspection

Auto maintenance

Auto fluids and filters maintenance

17 More Services

Oil changes

Auto wheel alignment

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto HVAC repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Tire balancing

Tire installation

Tire repair

Tire rotation

Tire Pressure Monitoring System repair

Wheel alignment

Firestone Complete Auto Care Photos

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Recommended Reviews - Firestone Complete Auto Care

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Reviews With Photos

Angel H.

We were on our way to Kapolei when the light on the dashboard came on saying that the tire pressure was low. We were near Pearlridge, but couldn't find a gas station with an air pump. We passed by Firestone and the hubby said that he would ask to see if they would give us some air. He saw one of the mechanics and asked if he could put air in our tire. The mechanic was so helpful. He helped us out without a second thought. It took about three seconds for him to put air in our tire. It was so fast that I didn't know he started. I wanted to get a pic, but it was done. Thanks again for helping us!

New tire just installed
Russell R.

Highly recommend this location, Ashley, and the whole staff went above and beyond to take care of me and my family. We had some failing tires and elected to replace all four. Definitely very nice staff, passionate and care about their customers as well. **** Public service announcement don't go into the store and think that everything can be done asap, definitely was taken back while there and seen another customer being rude for no reason, the volume of cars and customers in and out was amazing, it's a very busy location. My point being I was patient, respectful and my car was taken care of as promised and perfect the first time!!! **** Remember we live in paradise! Enjoy it

Joni P.

Props to Firestone Aiea - beat my expectations of busy phone lines, greasy counters and floor, gruff service, and the 'rat-a-tat' sound of installations. A fluke blow-out forced us into the shop on Dillingham...it's a convenient store of us. Unfortunately, they did not have the tire/size for our Honda Odyssey. But there were some in stock in Aiea (across from Pearlridge). Time was not on our side - they were closing in 15 minutes. A call to the store placed us into the capable hands of Ashley! She verified the stock, then told us she would pull the tire and have it ready to change out when we got there before closing time of 5:00. We jammed down there, arriving at 4:59. Ashley was true to her word - not only was the tire ready, but she herself changed it out right then and there. Does this woman mechanic rock or what?! We're loyal to Firestone because of her preparedness, friendliness, and efficiency!

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2 years ago

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6 years ago

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6 years ago

Thank you for quickly servicing my vehicle! You always take such great care of us. I am so thankful you are always there for us!!!

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Ask the Community - Firestone Complete Auto Care

Review Highlights - Firestone Complete Auto Care

If you are looking for an honest, thorough, and professional auto shop, give Firestone Aiea a chance.

Mentioned in 8 reviews

Read more highlights

Oil Changers

Oil Changers

(177 reviews)

The best customer service ever! I always go for my oil changes there, couple of weeks ago, I went…read moreto the Wahiawa location and the young lady who helped me, was absolutely amazing! She went above and beyond to make my oil change fast, checked my whole car out for any issues, filled up my tire pressure without me asking! She was the best! All the staff there are really accommodating and nice! If you're looking for affordable, quick drive through oil change experience where you don't even have to step out if your car, this is the place I highly recommend! I've been to the other locations on the island and had a very pleasant experience every time!

Safety check not recommended!! It took THREE FULL HOURS from being 1 car length behind the "Safety…read moreInspection" sign at the entrance to finishing my safety check (they don't take appointments). There is no sign or person indicating anything about the wait time at any point, and once you get past the entrance, you're trapped in the line with no way to exit for at least an hour. From the entrance, you can't see the whole line or tell how many cars ahead of you are waiting for inspections - no way to guess how long the wait might be if you haven't done it before. The staff person who did my inspection was not very friendly, and when I said "I really wish you'd put up a sign that says it's a 3 hour wait" (without a rude or angry tone, just weary), he ignored me and just told me how much I owed him. No hint of kindness or apology for the insane wait time. I wish I had read the reviews, because this seems to have been an issue here for at least a year. A simple sign to set expectations or even just kind words from the staff could've mitigated the horrible experience.

Firestone Complete Auto Care - autorepair - Updated May 2026

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