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NEX Car Care Center

2.3 (97 reviews)
Updated over 3 months ago

Services - NEX Car Care Center

Auto diagnosis or inspection

Auto maintenance

Oil changes

20 More Services

Auto wheel alignment

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto exhaust repair

Auto HVAC repair

Auto light repair

Auto steering and suspension repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Tire balancing

Tire installation

Tire repair

Tire retreading

Tire rotation

Tire Pressure Monitoring System repair

Wheel alignment

NEX Car Care Center Photos

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Recommended Reviews - NEX Car Care Center

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Reviews With Photos

Michael R.

Presently surprised Well I through I already did a review but I guess not so here it goes. First this is a great replacement from the old service station on base. There's more stalls for the mechanics which means more open slots to make appointments. Second there's more selection of car parts for us DIY peeps. Of course not as much as Auto Zone or O'Reillys (I know you read those reviews) but a fair amount. FYI for parts they don't carry they buy at O'Reilly's at a 10% discount. You don't get the discount but you pay zero tax. Third the waiting room is decent. There's less chairs because of social distancing (I prefer saying social spacing cause I like chatting with friends), a couple modern snack machines. And gone is the Keurig but they kept the cell phone charging station. Just bring your own cable. Ooh and the reason I came in was because I had two screws implanted in my tire. Since I brought my tires here it's a free repair. SCORE!! Overall four stars. The AC works unlike the last place. The place is clean and very well stocked. I can say that because they don't sell TP or sanitary wipes here. People are friendly and quick. No five today because the TV is broken. Now what am I going to do?!?!? M Now excuse me, I'll guess I'll go outside and get some fresh air.

Jo Ann G.

1 star only because I have to leave 1 in order to write this review. Safety Inspection was scheduled in advance for today and you husband was told the guy is not in. My husband then leaves the truck and hopes that it can be done. After a couple of hours he returns to pick up his truck and was told they haven't done the safety inspection because they need proof of insurance...well, he pulls up our digital insurance cards and shows them but they refuse to accept the digital cards on smartphone and expect to see printed cards. Frustrating...as my husband argues with them about a bill that Hawaii State Governor Ige has signed in 2016 (HB 1705) allowing the use of digital insurance cards as acceptable form to present insurance cards via smartphone, they continue to refuse the presentation of our proof of insurance. Already upset and frustrated, my husband leaves to get what he needs from another NEX Autoport with no problems regarding digital proof of insurance. What a waste of time and bad joo joo having to deal with the sub base Autoport in the first place. Save your sanity and avoid at all costs. Go to another Autoport, you'll be better off! We didn't need an appointment and walk in only took an hour or 2 compared to the all day unnecessary frustration of a scheduled appt you never expected.

Waiting area
Tina M.

This is the newly renovated NEX car care center. There are reviews on here from the old one. It just opened up in May. I came here to get new tires. My hubby is currently deployed and I am using his car. They were having a good year special. They looked up tires that were comfort and there was a great deal on them. They were cheaper than Costco prices. They were all booked with appointments so they said I could do a walk in. I dropped off my car the night before and it was done by 11 am. The staff are very friendly and accommodating. You can only drop off and pick up your car with a military ID. It's a nice location conveniently located close to the gas station and Navy Exchange mall. I am here again today due to a light indicator. They are having a special and the diagnostics is free!!

Jummy A.

Do not take your car here. They lost my wheel lock and put on my paperwork that the wheel nut was missing before they serviced my car. It has been raining and my wheels are dirty. This is just not a nut. Its the lock for my tires. Update, I made an ICE complaint immediately. Today, 12/31/16 I get a call from the manager that he has a new set of locks for my car, even though yesterday he told me proper protocol has to be followed and that will be by initiating a claim. All nonsense!

In tact belt running ac compressor

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4 years ago

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23 days ago

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9 days ago

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1 year ago

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6 years ago

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8 years ago

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4 years ago

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7 years ago

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7 years ago

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7 years ago

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9 years ago

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5 years ago

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5 years ago

Definitely needs to add a card option. Currently it's cash only. Even the parking meters take card now lol.

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5 years ago

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4 years ago

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6 years ago

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6 years ago

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7 years ago

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4 years ago

Slowest services ever. The employees move like the snail. Three cashiers are there but too busy talking to each other.

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7 years ago

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7 years ago

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7 years ago

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11 years ago

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13 years ago

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10 years ago

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10 years ago

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12 years ago

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13 years ago

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7 years ago

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5 years ago

Service was great, the price was right, and earned points towards a discount card. This is a good perk of serving your country.

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8 years ago

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Ask the Community - NEX Car Care Center

You might also consider

Best Buy Tires

Best Buy Tires

(217 reviews)

Kalihi

After getting my oil change and tire rotation at another business they weren't able to do my tire…read morerotation because I had a huge bubble on the outside of my tire so I was in search of a place where I could get my tires replaced and I've heard so many good things about Best Buy Tires and this was my first choice and after giving them a call Owner Wes answered my call right away and have me quotes over the phone. What I really liked about Wes was that he gave me options and prices over the phone which really impressed me. He wasn't out there trying to price gouge me and sell me the most expensive tires out there I chose one that would fit into my budget and I was very happy with the result. The prices here for tires were very reasonably priced and I know for a fact that other places would've charged me an arm and a leg for it. And the best part he took me in the very next day and ordered my tires as soon as I finished talking to him. And also there is no excruciating wait because he goes by appointment only so I know he can get on putting my new tires in right away. I got my two brand new tires put in no more than an hour. That's crazy fast!!!! Wes is simply the best. Hard to find honest people out there but with people like Wes it assures me that there are still some great people out there with great customer service. I'm definitely coming back when my two back tires start to get bald. So if you guys are looking at getting some brand new tires at a really good price, hit up Wes here at Best Buy Tires. His place is in Kalihi right past the 7-11 on 1124 Kohou St. just look for the Excalibur Sign.

Quick response and kindly helped me place my tire back on after I had it patched and repaired at…read moreanother shop. Super friendly! Will go back for tire needs.

NEX Car Care Center - autorepair - Updated May 2026

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