Tynan's Nissan of Aurora definitely redeem themselves! After a bad experience the service manager Jason Simons reached out and was very apologetic about his team dropping the ball and did the best he could to make it right. I decided to give them another chance since this was my first bad experience with them. I'm glad I did, Richard was very attentive, efficient and friendly! They accommodated my needs and the process went smoothly. I hope the new employees learn from Richard and I really hope to receive this service in future visits. read more

I purchased a Nissan from this dealership. I kept it in good repair, garaged, etc. I am a former car repair person, so know about keeping an auto in good preventative condition. About 20,000 miles in, the engine blew a main seal bearing and was leaking. This is a serious issue I discovered after drips and leakage from this area. I went back to Tynan's and noted this was still under warranty, I would like this repaired. THEY REFUSED. I asked again, and they said no, and did not give a reason. As this was probably going to get worse, I traded the car. I will never purchase again from Tynan's and never purchase Nissan again. read more

The mechanics scam you. Instead of telling you an inspection is 180$ UPFRONT once you pay for whatever service they tell you that later. "Professional" mechanics where?! Find a lesbian to work on your car because these momma's boys have no clue what they're doing. My car still doesn't start btw. read more

My wife and me brought each one a 250 dollars service for a minimun of 7 car oíl service change. We noticed that Carfax advise us three times that our cars needed service ( oíl change) today we learned that they never changed our motor oíl. So. People be aware of what you buy. I am very disapointed of their dishonesty. It is a shame how they falles us. We learned the worst way. Is very sad how this place fooled us. Jeopardosing the health of our vehicles. I need my car to go to work, my wife is being sick for long time. She can not work. We are struggling economically and this is very sadly a shame. read more

I called the dealership about a service bulletin I received from another shop regarding a strange noise my car is making. When I called, I spoke with Luke, and the experience was extremely frustrating. He was rude, talked down to me, and didn't take the time to explain anything about the service bulletin. What made things even worse was when Luke mentioned that "they always have to charge for something." That comment really confirmed my frustration with taking my car to a dealership -- it feels like no matter the situation, there's always a charge. Hearing that from a dealership employee made me feel completely validated about my concerns. As a loyal Nissan customer, I found his attitude and comment completely unacceptable. It honestly makes me not want to bring my car here or buy another Nissan in the future. Luke needs to be spoken to or written up for how he treats customers -- this is not how loyal customers should be treated. read more

My experience at Tynans service shop was honestly disgusting and terrible. I have never been treated so badly in my life. I took my car there in early October to be serviced after having trouble with accelerating and stalling via Carmax warranty. They sat on my car with little information to give and put in two new transmissions and two fuel pumps. During this time I was treated poorly and was told on countless occasions by Rich that they weren't making enough to "pay their staff" I asked why they had a contract with CarMax if that was the case and explained that I was just a consumer doing what I was told and that none of that was my fault. I waited for them to get a field rep after the two transmissions and two fuel pumps didn't fix the issue and they said the car was still having trouble. I picked up my car on December 20th with no resolution due to Rich telling me everything was fine and left with the same issues that I took it in for. When I went to pick up my car, I was asked to sign a packet of documents. I was given 3 sheets of paper. I was given no explanation to what was done with my car and no breakdown of what I was signing. I went outside and put the 3 sheets on my seat while I examined my car and found my backseat was flipped and disconnected upside down. I opened the trunk to find a piece of plastic from my car just thrown in there. I went back inside and rich came out to fix everything. He pulled my car back in the shop. During this time, I realized that the sheets I signed did not reflect the documents that I received. I asked Phil to print the documents so that I had everything. He proceeded to call me a liar and said that he gave them all to me and that I lost them. I showed him everything that they gave me in my hand and just asked if I could have a print out or review what I signed in comparison. He laughed and continued to mock me and call me a liar and refused to print the invoices that I had signed. I had a friend with me who witnessed everything and was in disbelief. I have never been treated so poorly in my life for absolutely no reason. This company should be ashamed of themselves. I work in customer service and have never treated a customer with such disrespect. I have countless more stories during this process with Rich's poor behavior and it's unacceptable. Attached are photos. read more

Tynan’s Nissan Aurora - Car Dealers Near Me - Aurora, Colorado

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I am a single, struggling teacher and have been loyal to Nissan since 2016. I had a flat tire a couple weeks ago and put my spare tire on so I would be able to drive and get it repaired. I thought the spare tire Nissan SOLD me was much smaller than the rest, but trusted that it would be okay, since I know littler about cars. The next day, I drove 18 miles and my car started making noises and giving off a smell. I freaked out and called Roadside assistance to get my car and bring it to the closest shop. It turns out, that the spare tire they SOLD ME, damaged my differential and axel because the wheel wasn't spinning due to the size difference. This costed me 4,000!!!! I had a full inspection done when I had my oil change a month prior and I had no issues with my car. I filed a case for Nissan to cover the differential and axel that happened because of them and "wonderful" Richard McAnally told me that no "goodwill" could be offered to me because I did not regularly get my maintanance done with them. Mind you, maintanance had nothing to do with a differential giving out. This was due to them giving me the wrong spare. Also, I had my last three oil changes done by them in 2023 so I was confused by that statement. They wouldn't even offer me a discount of any grace to what happened to my car BECAUSE OF THEM. Richard was beyond rude and did not care about what I was going through at all. I explained to him how detremental this cost would be on my life moving forward and he had no sympathy what-so-ever. I almost brough my car to another shop before deciding with Nissan because they were WAY cheaper, nicer, and offered me a 10% teacher discount. I still went with Nissan hoping they would be kind and help me out when this was fully avoidable. Nissan left a horrible taste in my mouth and I will never be purchasing a vehicle from them again. read more

Had been a loyal Tynan fan, purchase 4 Nissan titan . but the last truck was a Nissan Frontier . . They screwed me on my Titan trade in . Plus they never returned the Gap insurance money , .. Recked my Frontier and the night mare set in . was driving down south to family farm and hit two cows at night on a dark road read more

Appreciated working with service over special situation around insurance situation and parts and their willingness to accommodate and work with me. Thank you. read more

Serious service issues. Quoted 4 projects...sparkplugs, coolant replace, differential and transmission fluid for $900, but ultimately charged $1250. Said the $900 was "just an estimate". Waiting lounge has no coffee, you pay for water and had one 4 day old newspaper and not enough seating for the 8 people waiting. read more

Customer service here is great! I went for an oil change and ended up needing extra services, so my car took awhile longer than expected. I had two gentleman check on me and give me updates after awhile. Much appreciated! And the waiting room is comfy! Thank you for always being amazing read more

Update: finally received the correct papers today and I signed them. Unfortunately, the Warranty papers were not included and they said they were going to email them to me separately today but I never did get them. Alas, no FedEx package on its way to tynans Nissan today. The buy off was initiated at the beginning of October. Will I ever own this Rogue? Time will tell. Your guess is as good as mine. Hopefully, I will be on my way to the FedEx store tomorrow and send everything to them so we can continue this hazardous journey. No more leasing vehicles for Jeanne. Uh oh just read Melissa M's review from a month ago regarding her experience with the extended warranty. Maybe I shouldn't get one and move forward to get this train wreck stopped. read more

This place is a joke l was shopping around on a lease. They were to busy to deal with me. So had to deal with empire they give me a good deal an didn't blow me off like Tynan read more

Dishonest, coercive and completely uninformed staff. Bought a brand new 2021 vehicle and was assured by the sales idiot that it was AWD. It was not-only FWD. His name was Jacob Abramson and he and his dumbass tattoos can rot in hell. He took no time to walk through the car's features with me nor did he know anything whatsoever about the vehicle. Do not buy from this rip-off factory. Yes, I could have researched first but my father died the week previous and I really needed a car so I trusted a sales dick. *Edit. Not going to read your reply, Nissan. However, I did want to add the part about how I tried to register this garbage heap last Thursday. The sales paperwork was botched and had to be sent back to the dealership for corrections. Because of their careless actions, I had to waste money buying a new temporary plate and now I need to take yet more time off from work to go to the DMV again. Tynan really raises incompetence and inconvenience to an art form. At least I didn't mention all the sticky stuff you left on the running boards, side mirrors and back fenders, nor the nickel-sized blotch of white paint on the windshield (black car). Took forever to get that stuff off of the vehicle. How is this place so popular? read more

Ya know....I was super impressed by Tynan's and the customer service I have received from them after buying three cars. Their vehicles have been excellent. However, I recently started having a LOT of issues with the Murano I currently have. It's been a nightmare with little things but they always cost a fortune. I purchased an extended warranty which costed an extra couple of thousand dollars to cover my vehicle to 70k miles. They sell it showing that it covers everything from bumper to bumper and while your vehicle is being fixed at their service center, the warranty covers a rental car for you to use while your vehicle is being fixed. So....I called for one. This is my second day without a car..only 6 more to go. Called to get a rental vehicle and the warranty only covers up to $40 a day. Well inflation happened and a $40 rental car no longer exists. I contacted Tynan's today to let them know this to see if there is anything they can do to help me as I need to get to work. I was told they no longer have loaner vehicles available and they kindly offered to rent me a vehicle for $75 a day but could not help me with getting transportation for the next 6 days. So, needless to say I'm stuck! Point of this post....do not fall for the extended warranty bull. Because as time goes on, nothing is covered if the prices don't fit their warranty when it was sold. This was a complete waste of money! read more

Got this from you all Only 174,000 miles still kicking From 1997 !!!! Whooo Beautiful red truck read more

Tynan’s Nissan Aurora - Car from you'll still kicking - Car Dealers Near Me - Aurora, Colorado

ALEX was absolutely amazing helping me purchase my first car! He focused ON MY NEEDS ONLY and I walked out the same day with the car I wanted at a great price.i would highly recommend Alex as your sales rep. Nothing but professional and works with you and YOUR needs.couldn't be happier! Thanks again to this whole dealership for providing wonderful service to me!!! Thank you so much read more

Came in because my daughter wanted to test drive the Juke. She had talked earlier to Tran and had said she would be there around 5:30 to 6 pm. He wasn't there when we arrived and after waiting about 15 minutes for his arrival, we just said if anyone else could help us since the weather was getting worse. One of the sales reps said it would be better to wait for him. Finally he came in and we test drove one of the Jukes. Tran was nice and professional. The test drive went okay but my daughter didn't like the way it hesitated during acceleration. She also wanted him to look at her car to see how much the trade in value would be, but there wasn't a technician available to look at her car. The dealership was clean and organized and the sales reps were friendly, but we just didn't get a great vibe for this dealership. read more

Tynan’s Nissan Aurora - Buy Back Guarantee. - Car Dealers Near Me - Aurora, Colorado

After buying a used Nissan Rogue from another auto dealer, we began using Tynans for service, parts, and tires. They have always been courteous and helpful, and their tire prices are competitive with Discount and Costco. I highly recommend this ethical dealership. read more

Samir was ABSOLUTELY AMAZING at Tynan's Nissan! He was extremely helpful, took every detail we asked for into consideration, and made the process smooth and stress free. On top of the phenomenal service, we received an awesome deal from the finance department when it came down to crunching the numbers. If I could give a 12 star, I most definitely would! My husband and I will be lifetime customers for any vehicle needs going forward and couldn't be happier. Thank you Tynan's Nissan! read more

Tynan’s Nissan Aurora - Car Dealers Near Me - Aurora, Colorado

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I will tell you everything is awesome about the car buying experience, the sales team, finance no issue. Everyone from the BDM to signing the papers awesome experience. The problem is their service department and intake of vehicles. I personally feel that the sales team is not given the best tools to sell the cars and the most honest information about the vehicle. When you bring another vehicle onto the lot to sell your service team needs to provide an adequate inspection not just look at it. I purchased a used vehicle and like every car that I purchased I go and have my expert oil change master mind go through and make sure it's good. Today, I got an oil change for peace of mind at my preferred place and the engine and cabin air filters were so bad...I highly doubt they will do the inspection they claim... basically they were so dirty the engine was driving poorly but I wouldn't be able to tell unless I physically pulled that filter out. Given the fact they have a great sales experience, I suggest they fix this failure of fully inspecting a vehicle before they stick it on the lot! You need to get your service team trained! At this point I wouldn't recommend anyone purchasing a car from this dealership unless you bring your mechanic with you. read more

Tynan’s Nissan Aurora - Filter found in recently purchased car - Car Dealers Near Me - Aurora, Colorado

My husband and I had a terrible experience at the Tynan's used lot and tried to rectify the situation and were just bounced around from person to person. Finally, I had had enough and decided to try the actual Nissan dealership. Long story short, my husband and I traded in the vehicle we had just purchased from something newer and a little bigger. No one informed us that instead of just eating the extra cost which is what Tynan's was supposed to do, that it would be added onto our new car loan. I do take fault in not double checking as I am usually pretty thorough about things like this. Now, 2 years later, we have not been able to trade this car in. We have quickly outgrown it. Car seats don't fit in it and the seats don't move back far enough to allow extra leg room. My child rides around with her feet on the seat because her legs are too long to keep in front of her. To make matters worse, since we were overcharged on the vehicle, we will never hit a "break even" point where we can trade it in for something else without having to put down the extra money from the negative equity with right now is about $8,000. Give or take the amount it's worth on appraisal. I will never buy a car from Tynan's again. read more

I sent an appointment with Kadin and I even called the day before to confirm that our appointment is at the next morning. He responded of course and I'll look forward to seeing you. The next morning I show up, no Kadin, just a bunch of unprofessional sales people around. I Expressed the exact vehicle that I'm looking for, and the sales person literally googled a brochure for that vehicle to see if it has equipment that I'm looking for. On top of that, this sales person that I worked with made me sit for about 20 to 30 minutes while they re-search the equipment and options in a certain vehicle. Isn't it your job to have product knowledge? When speaking to Kadin over the phone, he said that he wanted to serve me at the highest level... well a no call/no show to the appointment I wouldn't consider the highest level. The person who actually helped me out I can't even remember his name.. that's how little of an impact this dealership made on me. I've been to numerous car dealerships in the past, but will never EVER go back to this one, even if it was the last one in the world and I really needed a vehicle. I would take a horse and carriage over going to this dealership. Ultimately, I was very put off with the dealership and sales staff and walked away without even driving any vehicle. It's too bad that a family owned dealership has come down to this. Based off of other reviews as well, the service department isn't too hot either. read more

This only reflects my recent service experience, not my buying experience 3.5 years ago, the buying experience was amazing. I'm 11 weeks pregnant, just saw a dead body from a motorcycle accident, and carrying my 2 year old, i showed up at 2:15 pm and had a flat from a nail, it was in a good spot, an easy fix. The guys sitting there were laughing and goofing around, I asked for them to patch it up and they said "no, we stop taking cars at 2 pm", their website says 3pm, so does the door I just walked in thru. Anyways they kept saying "just take it up to discount tire" huh, I bought the car here and want it fixed here. Anyways they didn't give a shit. So I left. Buying experience good. Guys in the service department sitting by the desk getting paid to do nothing and not giving a shit is bad. I wish I could get paid to sit and goof around read more

3 stars to the dealership! 5 stars to Nigel! Three stars because it's... well... it's just a car dealership. Their business model makes them sketchy and weird and uncomfortable, but Tynan's is fine for what it is. Julieanna the internet manager is very normal and nice. My financing guy was laid-back and clear about the warranty upgrades and non-traumatizing about the paperwork. Everyone was cool. I'd go back. 5 stars for my salesman Nigel. His background is in home sales and he brings the warmer edge of real estate to cars. He is completely non-pushy and wants to be clear on your needs (either your goals for the car or your goals for the day). Don't feel guarded around Nigel. He's great. read more

Tynan’s Nissan Aurora - Nigel the salesman! - Car Dealers Near Me - Aurora, Colorado

By far the best experience we have had with a dealership, a salesman (Irwin "Analu" Rodriguez) and staff that we came in contact with. Hasslefree, listened to what our needs were, didn't push us into something over our budget or anything that we weren't looking for. Mahalo & Mele Kalikimaka to all the staff at Tynan Nissan Aurora, especially to Irwin "Analu" Lyn Ohana \m/ read more

Tynan’s Nissan Aurora - Car Dealers Near Me - Aurora, Colorado

Purchased a used car and the dealership documents said that they had replaced a bunch of things on the car. As with my other dealings with this typical used car shop they lied. All four shocks/struts are toast. They turned out to be the factory original parts! Nothing that they claimed to have fixed was really done. If you buy a car here have it checked out by an independent shop! Lesson learned never trust a car dealership who claims to be trustworthy. read more

We bought a 2016 Rouge SL AWD, our sales rep's name was Chris. I was greeted politely and wasn't pressured; he helped me find my ideal vehicle and made sure that I was happy. Considering that I did all of my shopping online first and knew exactly what I wanted and what options must have. It took several test drives to find the one, he was patient and even stayed until we drove off with our brand new SUV! This was actually our second purchase here, I highly recommend Tynan's! We got an amazing deal, great purchasing experience and would def use them for our maintenance service as well! I highly recommend Tynan's and Chris, they were very helpful and I love my SUV! read more

Tynan’s Nissan Aurora - Car Dealers Near Me - Aurora, Colorado

Can not beat lifetime power train warranty on my Nissan Frontier. Toyota couldn't come close to that deal as they have no warranties.

The only reason why I gave one star is because my sales person (Luke) was awesome and super nice. But overall it was one of the worst experiences I've ever had in customer service. I went in to purchase a used 2016 Nissan car, everything went fine. When I test drove the car I realized the right rear tire was low on air pressure. They assured me that is was the cold weather that was making the air pressure low (Which is unlikely because it was only one tire), so they filled it up for me before I left. However, there was a freaking nail in the tire and that's why it was low because I had to take the car back because the air pressure was low again within a week. I felt like they treated me with such disrespect when I showed concern about the tire (taking out little toys to show me what air pressure was and talking real slow to me). In reality these people don't know any more about cars then a quick Google search can tell you. Second, they not only lost my paperwork and I had to drive all the way back down there to fill it all out again, but they neglected to ever send my paperwork to the DMV for my license plates which caused another load of issues. The manager was rude and pompous, and I hope to never have to go back to this wretched place again. I love the car, however, if you want Nissan I would suggest spending the extra gas and going somewhere else. read more

I stopped by today have a pillar looked at (it fall off and my car is only two weeks old it's a '19), first thing service rep response was that it was damaged and I needed a new one. He said it's not cover under warranty. I went straight to Empire Nissan, the service rep there came out to my car and fixed it! Empire Nissan is much more professional and friendly I'll stay away from This dealer from here out. read more

I have had my car for five months now and they still will not give the title to my car to my county so I can register my car. This whole process has been ridiculous! I really wish I bought my car elsewhere. I enjoyed working with my salesman but that has been the only positive part of the dealership. read more

I took my 2007 truck in last week because the tail gate bracket arms were busted. I talked to parts and they had them in stock. Them I asked if they could install. They did it in Expresss. Wow! I only paid for parts and service was outstanding! I would recommend them! read more

I wish I can give them 5 negative stars!! My parents bought a Nissan Xterra years ago. Some how the person in financing Amanda McNeil made a huge mistake. She entered the wrong VIN number on the paperwork!! Who does this?? okay, human error, however, myself, my brother, my parents have talked to this lady and the manager without results. She has been sitting on this for over a year. Nothing has been resolved. My parents paid off their vehicle but have not tittle because Amanda has not been able to provide my parents with the right title. My Advise is to NOT buy from this dealership or CHECK YOUR PAPERWORK!! Carefully!! Otherwise You wont be able to ever own your car with these people. read more

Don't waste your time. Their cars are overpriced and their staff is clueless. Look elsewhere.

Buyer beware! We have a 2014 Nissan Murano we bought new from Tynan's. At 69000 miles, the CVT transmission has failed. Nissan and Tynan's has refused to back their product! Read the google write ups before purchasing any Nissan with this type of transmission. Other repair shops I spoke to about this transmission couple only express their regret for our purchase. The reviews here about Luke Clearwater are completely true. He only cares about how big of a bill he can ring up. We used to love Tynan's. We purchased 2 cars there and almost got a third before we were saved by the craptastic service from Luke. If, after reading Google about the Nissan transmissions, you still want to buy one, get it from one of the more reputable dealers in the Denver area. read more

I bought APEX tracking devise in November. $499 value. Every month I kept calling APEX to finish my APEX setup and got the same answer - we don't have any info about your car or your service setup. In February, I dug deeper and... apparently Nissan "forgot" to install a devise needed to have this service. I talked with Apex and they said since I'd paid for a year, the service is valid a year from a car purchase date - till beginning of Nov 2020. Now is end of April, I still don't have APEX service. Is it worth to install a part at this point to get service 6 months? Maybe not. read more

Tynan's Nissan Aurora's SERVICE DEPARTMENT IS A CLOWN SHOW! I made an appointment on Sept. 20th to assess a code on a 2013 Murano that indicated a failing brake module. First available appointment was on Sept. 29. I was given multiple times in the morning for drop off (as if that mattered) from 8 am - 10:30 am. I chose 8:30 am. A time after I drop off my three children to school. I dropped off the vehicle at the appointed date and time. I informed Brian that I will need the vehicle back in order to pick up my children at the end of the day. He alluded to the fact that they may or may not get to the vehicle. I called after 5 hours at 1:30 pm to get an update. I was told, "We are hoping to get to it in the next couple of hours." Brian called again at 3:30 pm to notify me that they were not going to be able to even look at the vehicle after it being in their shop for 8 hours. I'm confident that I dodged a bullet by not having them perform any work on my vehicle since their clown show couldn't even manage their appointments. There is no way I want them performing a critical repair. For further reference on how crappy Tynan's Nissan Aurora is READ THE YELP REVIEWS BELOW. read more

I've been here twice to get my Versa serviced. The front office service folks are efficient and professional and have given me quick up-front estimates on potential costs. Twice they have adjusted the final cost because the effort was less than they estimated. Very much appreciated. Thanks to the behind the scenes mechanics as well. read more

I have to say that after the purchase of my car, I've had nothing but continuously poor service from Tynan's finance and service departments. About two weeks after purchasing the car, one headlight and another day time running light went out. I called the service department, to which I was told it would be no cost for me to get those replaced. Well, $75 later, I was forced to pay the cost of the lights because, and I quote, "they can't just give stuff away". I understand I purchased a used car, but come on, it hadn't even been a month when things went wrong. When I purchased the car, I was only given one key. It took two months and four-five phone calls to the dealership to get a new key ordered. Each time I called on an update, they key had not even been ordered yet. As of recent, I've had several questions for the finance department on some extended warranty purchases I was almost forced into buying. I've left voicemails with no return call, and each time I call to attempt to speak to someone the phone rings for 3-5 minutes before I finally hung up or I call back to the receptionist who tells me the only thing she can do is transfer me back to that department. Have to say, although the actual experience of purchasing the car was great, I would not recommend them to anyone. Service is terrible, absolutely no customer service, and lack of accountability across all departments. Would much rather take my business across town. read more