Best Movers I've ever hired. I will be using them if and whenever I move again. Jake and his…read moreco-worker were so helpful and professional. No damage to any of my property. They were super-efficient. Hard-working. Were there exactly when they were supposed to be, on time. It took them less than four hours to move something that took my previous movers over six hours to move. Their prices are so reasonable. They don't do any of the fast-talking hidden fees that other moving company's do. Pricing is very straightforward and affordable. I highly recommend them.

If I could give a negative zero stars (-0), I would…read more You may see duplicates of this review showing three stars. That is an error. My review is a zero star. I hired this company on 8/13/25, and the experience was awful from start to finish. They were scheduled for 9 AM but didn't arrive until after 10. The original quote was $379 for the first two hours with two movers and $169 for each additional hour (spoke with John). Without asking me, they decided to bring a third mover, which raised the rate to $515 for the first two hours and $239 for each additional hour. Jake assured me this would save money because the move would go faster, but instead, it dragged on for seven hours just to move some furniture and boxes. To make things worse, Jake didn't even have a proper receipt--he reused an old one and scribbled over it. During the move, they dropped my couch off the truck and broke both front legs. Jake admitted it, saying, "Well, that happens. I'll come back and fix it." We paid in full immediately (they also charge extra for credit card payments), but as of 9/19/25, the couch is still broken and Jake has never come back. This company is unprofessional, careless, and dishonest. Use them at your own risk.

Moving is always hard. Moving in the middle of a pandemic? Extra hard. Unless you're working with…read morePalmer. I've had to move twice over the last six months - including a few months where my belongings were in storage - and working with Palmer made the whole process smooth and stress-free. Not to mention that they took all the necessary COVID-19 precautions - including wearing masks while hauling my heavy stuff! I've now worked with three different teams of Palmer movers on move-in/move-out days, chatted with a few coordinators, plus trusted my belongings to their storage facility - everyone has been professional and kind, my belongings were treated well, and the moves were quick and easy. I have nothing but great things to say about the entire team and the experiences. I don't think I'll ever work with another moving company or attempt to move by myself again. Thank you for everything! (and, if you're reading this review to evaluate what moving company you'd like to work with on your upcoming move - PICK PALMER! great and fair prices, top-notch coordination, kind and professional movers)

Moving and Storage they were careful and they were excellent, this is the second time I've used…read morethem

This is one of the best moving companies in the area. They had us completely moved in a si gle day…read more The staff was extremely courteous and very careful with all of my belongings. Despite some logistics issues with my storage units (having 2 different delivery addresses) they had the trucks ready to go, helped us pack leftover stuff, and overall it was as low stress as you could expect. I'll definitely call them again when I move again.

I spoke to Clarence who identified himself not as the owner but as the manager (more on that…read morelater). The initial Red Flag was during the conversation I mentioned the need for certain documentation from him to go forward (Basically licensing information, and Insurance Information) as asking for a Certificate of Insurance (COI) is INDUSTRY STANDARD for a move like this. I received IMMEDIATE Push Back and was told that I didnt need said information and that I could get his licensing and bonding information from LARA (Michigan Licensing And Regulatory Affaris) which I did: [Federal License: They hold a valid federal license under USDOT #2303845] and their other license [They are registered as a domestic profit corporation in Michigan (ID: 800705051)] What i couldn't get is Bonding and or the COI ...which i need to protect ny inventory and myself from damage, and or loss. As I said this is Industry standard. I explained this to Clarence and was told that I would recieve that information at a later time after further discussions. Fast forward I talked to Clarence yesterday to confirm that he would recieve an inventory list by no later than close of Business today 5/8/2026 !! He's assured me at the time of our last phone call that that was suitable. We stayed late into the evening yesterday creating an itemized inventory list for Clarence.....only to be told today that he couldn't do it because he has another big move scheduled for "The Government" i dont know how true this is but I find it highly suspicious that 1) he did t call this morning to let us know that he couldn't complete the move which most assuredly could be the case......but in the name of professionalism and the time we have spent on the phone wouldn't it be standard to let us know? Secondly in MY OPINION I think he didnt like the verbiage that was used in the inventory email j. That it specifically asked again for the COI, and ending information as is STANDARD in this business. in our first conversation he told me that he had never been asked for that type of information before and I explained to him at that point, that when doing business with multi million dollar businesses you have to do everything right, he then went kn to tell me how many rich people from the lions and mentioned doing a move for the Taubman estate etc....which is fine but asking for a COI is standard......I feel as if Clarence is operating without being Bonded or without the proper insurance to protect not only the belongings of my company but of anybody he is moving. Again this is my opinion based off of my conversations with him and his subversive responses. He may very well have these very important documents and insurance im not saying that he doesn't what I am saying is that people need to be careful. He has cause me to lose valuable time. I did however call another moving company who gave me without question the documents that I asked for and I am looking forward to this move albeit at a higher price than expected. I would simply like to remind Mr. Clarence (Still dont know why he didnt identify himself as the owner instead of making it appear as he was someone else employed there) thay doing good business is paramount to being g considered great in the business world I own a Mortage company and a Real Estate Brokerage the referrals alone could have netted you a an upwards of six additional figures a year... but you moved Mr. Taubman so maybe you didnt need the business we could have thrown your way. People be very careful and cross all "T's" and dot all "I's" Time was wasted here and after reading the reviews on here and on Google as well as further research I now understand why MY Response to His Response: Sir at NO TIME, ot ONCE, have said anything Negative about YOU or Your Business what I did HONESTLY and EFFECTIVELY was communicate my experience with your business. What I did attempt to do is offer some of what I hoped would be deemed as valuable feed back from one Black Business owner to another. As far as me claiming to be a CEO I never stated that; What I DID say was that I am a success bussineman. As far as me being a disgruntled ex or former employee... sir I can surely attest to you that we do not know each other nor have we ever met outside of the few conversations that we had. What I can tell you is this: I tried to use this as a learning experience for you,your business and for the consumer who doesn't think about things like insurance that movers are supposed to have when moving their belongings personal or professional and what amount of liability is covered in the case of property being damaged, lost or stolen and how to protect themselves as well as trying to help you with the refinement of your communication skills. I felt that I was obligated as a black professional to make sure I did my due diligence to help you better yourself and your business as others have done for me jn the same context

They disassembled and removed an old elliptical. They were friendly, prompt, polite and quick…read more Couldn't have ask for a better experience.

I called to get a quote about getting a L-shaped couch picked up from the curb in front of my…read morehouse, and when I was told it would cost $125. I said that I would call around and see if I could find something cheaper and instead of being respectful and professional I was told with hostility "you think thats expensive" and I told them yes, and overall the experience I had with a short minute long call has concreted in my mind that I will never go with this company nor recommend them to anyone.

This company has moved me from the Eastside to Oxford and stored a few things along the way. Never…read morea issue, nothing missing and a great crew. This last week I had the fortune of getting a newer sectional couch from my neighbor. However, I am up in the years and no equipment to move it down one driveway and up another. I reached out to John, the owner, who still had my number saved and explained my small need but in a big way needed assistance. John was able to give me a fair price and time frame under 72 hours to complete our needs. His crew of Shawn, Brad and Kayden were energetic and happy to help. I would definitely recomment Personal Touch Movers, John and crew to anyone.

We are missing a lot of important things. This was a 10 mile move, not long distance. We tried to…read morecommunicate with John, the owner, but all he would say was that he has been in business for 34 years! I guess he thinks that makes him above making a mistake. Then his wife came to get paid and she was hostile and demanding. I told her we needed to discuss the fact that we had items missing and she pointed to 2 tall boxes and rudely said "you aren't unpacked" I replied that we had opened the boxes and replaced the items in the boxes and the silverware was not in either box. She demanded payment, I handed her the check and she stormed off shouting for us to never contact them and that she HOPED MY DOG GOT SICK! They packed the rooms that have items missing, a huge set of good silver, a credit card that was just received and still in the envelope with things in our desk, a big three ring binder type check book as well as other contents in the desk. My tote bag that contained personal items, think purse, is also missing. Why would they even think I would want them to move that? When I mentioned it to the wife her rely was "if it was in the office and they were packing the office they had a right to move it." We had other issues with them, they used an excessive amount of paper, which made more boxes and then charged more than the contract. When I say excessive I mean 20 to 30 sheets of paper in the bottom of the box, 6 full size sheets per light bulb, multiple sheets on Tupperware, and 20 to 40 sheets on top of the items in each box. Every box items were wrapped in excess. The other issue is they did not put down runners the day they packed and my light colored carpet is filthy, it did not have black streaks on the edges of the steps and the back of each step where their feet hit it, overall the carpet is very dirty and it was not before they packed. They packed on Sept.15 and moved us the next day. All boxes have been opened and these items are not here. They will not return our calls or text. When all a man can say in response to our concerns is that he has been in business for 34 years I think he has more ego than knowledge. At least respond to your client who trusted you with their possessions.

Moving is stressful, even under the best of circumstances. In my case, this move was part of a…read moremajor life transition, making an already difficult day even more emotional. When Colin, Eric, and Russell arrived, I let them know that this wasn't just a move. It was a significant life change, and I was in a pretty fragile place mentally and emotionally. They listened with genuine understanding and compassion and assured me they'd do everything they could to make the day easier. They absolutely delivered on that promise. Colin, Eric, and Russell were the nicest, most accommodating crew I've ever worked with in any industry. They were careful, professional, incredibly communicative, and remarkably efficient, completing the entire move in hours less than anticipated. What stood out most, though, was the humanity they showed throughout the day. They treated me with kindness, patience, and respect at a time when I needed it most. What could have been one of the most overwhelming days of my life became far more manageable because of their professionalism and genuine care. Thanks to them, I was able to get settled into a new home for my 3-year-old daughter and my stubborn cat, and for that I am truly grateful. I would recommend Professional Movers, and especially Colin, Eric, and Russell, without hesitation. "Top notch" doesn't even begin to describe the experience. Thank you, sincerely, for making a difficult day so much easier.

Highly efficient, professional, and reliable. The whole process was smooth and they were able to…read moreaccommodate for somewhat short notice. The price was very reasonable for a local move, especially considering the quality and willingness to work with our needs. Professional Movers made my local move so much easier, and were transparent throughout the entire process.

I'm a long time customer. I recently moved to a new city. Exceptional service!!…read moreNot once have I had any issues with Anything. My quotes are properly done and I have Never owed more than my quotes. The guys show up on time. They work hard but they have fun doing it. I also like the fact that they're a family owned and operated business. That's a Huge benefit for me and they don't price gouge like some of the bigger companies. Just for kicks...call around for quotes. Then call Jeff and Justin here. Tell them I referred you from Yelp! Enjoy your move!!

Integrity Movers moved my items from Center Line, MI to Warren, MI on Tuesday, 9-19. I live in…read moreVirginia, and am going back home for a visit this weekend and to retrieve my personal items. Got a call on Tuesday from the person who's home my property is now in, and it was around 11:30 AM. These guys got to the 1st home, loaded everything up and delivered in less than 1 hour. Jeff was great with the pricing and availability, even though I called on Monday to set this up. Reasonable rates and I will recommend and use Integrity Movers again. Thank guys!!!

I needed a large ( 10 yard +) dumpster to fit the remains of a 8' X 8' hot tub…read more I contacted several dumpster companies in the area and BT Commercial was the best price of any by $50-$150. The dumpster was delivered and picked up promptly as promised. I recommend that you use this company for your next dumpster related project.

I needed a 20 ft. dumpster, and it needed to fit in to my rather tight back alley parking spot…read more Unlike other companies, BT Commercial Services has a rather large (but sporty looking) truck that got it done! Excellent professionalism and communication.