Sal and Aaron took care of us well in our local Ann Arbor move! They were on time, professional,…read moreand kind. They took great care in moving our furniture, even navigating super heavy pieces through narrow spaces with finesse. Many boxes of delicate kitchenware were moved without any issues or breakage. They were happy to move stuff into the right rooms and position/set things up to make our lives easier. The move did end up take 1.5 hours longer than quoted, which was $$ more, but I think some of our furniture pieces were heavier than expected and we probably ended up with more boxes than expected.

TLDR; the movers stood around/in the truck most of the morning, my husband and I moved majority of…read morethe items, they damaged our driveway and final bill was about twice the quote. Unfortunately, my husband and I had a nightmare of a move with Wondermove. This review is true to the events that happened and I would just like to prevent someone else from having to deal with the added stress this company caused. We were moving from a 1,000sqft home that had "larger items" consisting of 2 beds, 2 couches and a dresser. We were quoted 3.5-4 hours and $760-$926. The movers (Dae and Travis) showed up at 8:45am and we were excited to get moving. We took a walkthrough of the house and they started to move the larger items. This is where it all went downhill. I was finishing packing a few boxes in the kitchen and noticed I hadn't seen the movers coming in and out as expected. I then realized only one mover would occasionally come in and grab a box. I asked Dae if Travis was okay and he said he was "playing tetris" in the truck. It was now 11 and we still had plenty to pack up. They both stood around/in the truck for most of the morning and occasionally came in to move an item as I asked them about it. My husband and I didn't know what else to do to get them to move the items so we started moving all of the boxes and workout equipment up from the basement and setting it all outside of the truck. I didn't want to be confrontational but was absolutely dumbfounded that we were doing majority of the work that we paid the service to do. After having to leave items behind because they left their own inventory in the truck we finally departed for our new home around 1. We get to the new house and they scrape our driveway with the underride guard. I watch Travis run around and try to kick away the asphalt as if nothing happened. They then attempt to drive up the driveway front ways and beech the truck. The underride guard is now scraping the cul-de-sac asphalt and the front tires are digging up the asphalt on our driveway. We sat waiting for a tow truck to arrive at 3:30. We now are unloading the truck (my husband and I again doing a lot of the work) to get this job done. Majority of the boxes ended up in the front room (not as labeled). The hardest I saw them work was when it was 5o'clock and the truck wasn't even half empty. The final bill ended up being $1,533. We later spoke to Nick (manager) on the phone and he determined the best he could do is offer 20% for us repair to the driveway ourselves. He said that we should have called someone when we noticed the movers were not doing their job, which was a baffling response, then rushed us off the phone. I couldn't be more disappointed in this company and regret choosing them.

I've used this company twice now and about to use them a third time. Twice in a week. OMG!!! THEY…read moreARE AMAZING!!! The first time I was so impressed not Only with the prices but with the move and that's why I called again! They beat ANYONE'S PRICE and move better THAN ANYONE I've EVER USED. NO names mentioned. TM&T LMAO. I Really love these guys! From the customer service representative on the phone to the paper work from beginning to end! No complaints!! Five STARS!!

Absolutely the worst experience moving ever! Everything seemed great until they showed up. We had…read morephone calls, texts and even a walk through where John even took notes. We felt confident. Boy were we wrong! $15k down the drain. Everything became a complaint or an argument. We had picked them specifically because they said they would build a crate for the lathe and charged another $1000 to do it. On the day John argued he would not move it and had never agreed to. Much less build a crate for it. I ended up providing makeshift materials and show them how to safely move it. When it got here things were bent and broken. While getting boxes in the truck two of them kept pushing each other around like two little kids. They eventually dropped a bed frame on the hardwood floor and then one pretended to be hurt. We saw it. It never touched him but he screamed it broke his foot and was bleeding. Yet somehow he had no issues moving boxes. The same two guys kept pushing each other around until finally one was thrown right where a snow plow was being moved. The plow flipped over and narrowly missed his foot! I turned white. The truck they brought was not big enough. They had to go and offload it and return. That took them 4 hours. We had to walk behind them around the house because they would constantly not grab all the boxes from rooms but close the door and say it was all done. Always an argument ensued. Things like yard equipment, glass and awkwardly shaped things were taken separately on the truck. When these guys arrived they had two trucks and just 3 people. As they opened the truck I saw one of my generators sitting upside down! The lathe was loosely strapped to the side of the truck sitting on the same material I provided. Things on it were bent and broken from bouncing around. All the yard equipment and awkwardly shaped items were just stuck in tall garment boxes. Trim pieces from my truck I had just painted were scratched and rubbed through. Ruined. Boxes were crushed. The guy with the "broken foot" kept limping around. John hardly did anything. Boxes were placed any which way pretty much anywhere. We had to insist and argue for boxes to be taken where they belonged. Things that went into storage were just chucked in and boxes placed right at the entrance. It was a mess. We gave up on having the furniture put back together as we just wanted them to leave.

I would strongly caution against using this company. I hired them to remove a fold-out couch from…read moremy third floor. When they arrived I told them I wasn't sure if the couch would need to be disassembled or the doors taken off their hinges in order to get the couch down the stairs. They assured me that they were professionals and knew how to handle it. Two hours later they had managed to get the couch out of the house after knocking three large holes in the plaster on the staircase. When I told them I didn't want to pay until the plaster was repaired, the movers were instructed to sit in front of my house in their truck until I paid them. I figured that my issue was with the management, so I paid the movers after speaking with a manager who assured me that everything would be taken care of. Long story short: it wasn't taken care of. When I finally spoke to an upper-level manager -- some two weeks later -- he immediately behaved as if I were trying to scam him -- claiming that I had had construction done since the couch was delivered which made it impossible to remove and that I was attempting to get him to re-plaster my entire house. When I said I just wanted him to repair the plaster they had damaged, he said his liability only covered 60 cents per pound of the object being moved so he would only be able to pay about $150 (Not sure where that figure came from.) and that it was my job to find a person to repair the plaster. (This was after the lower-level manager assured me that they had a person who could do the work.) I'm fine with people making mistakes, but in business and life people who don't acknowledge their mistakes or work to make them right are not worth dealing with. This company seems to operate well as long as everything goes smoothly. As soon as you have a justifiable complaint -- that, for instance, your property has been damaged -- you will be treated with aggression, condescension and contempt. Other reviews here echo that same sentiment and are worth paying attention to. This situation is very simple: I paid the full bill to have couch removed. I have not been compensated for any of the damage done to the plaster on my staircase. Anything else is noise. Let the buyer beware.

We had Alejandro, Hector, Ben, and Rodrigo help us move this week and they were amazing! They were…read morecourteous, professional, careful, and a ton of fun to be around for 7 hours. Would highly recommend the company and that group specifically!

My husband and I used Men on the Move 12 years ago and referred them to my parents who used them…read moretoday. They were amazing then, and amazing with my parents. They were quick and efficient -- the 3 men loaded and unloaded by 4:30pm. My parents were particularly nervous about a really heavy entertainment center in their basement, but the guys made it look so easy! Moving prices have definitely gone up over the years, but the value for the service they provided was still really great. We will continue to recommend them to others!

After receiving a quote over the phone, we hired Men on the Move to transport a piece of exercise…read moreequipment from downtown Ann Arbor to the Dicken School neighborhood. An eight minute, 2.7 mile drive. The item was delivered promptly and safely, however, when we went to pay them, they more than doubled the price insisting that the quote they had given us was for just showing up. Unfortunately, we didn't think we needed to confirm the cost again or obtain a written contract. Expensive mistake! We had other options and regret our choice. Although the item arrived safely, I cannot recommend Men on the Move and we'll never use this company again.

Best moving experience I've ever had. All Directions movers were fast, pleasant, knowledgeable, and…read morevery careful with our belongings. They wrapped and padded our furniture thoroughly -- so much so that this move felt like a culture-shift compared to moves I've had with other companies. Setting up the appointment was a breeze, and the initial estimate was accurate. Communication with the movers was great. Our move was complicated as that some of our belongings were going on a truck to take to our new home, and some were going into a PODS storage unit. Yet not a single box or piece of furniture ended up in the wrong place. I'm planning to use All Directions again in the near future. Great company. Thanks, All Direction!

All Directions Moving broke the base of my television during my move. The company did not offer to…read morereplace it. It would've been fairly inexpensive because it was not a new tv. Instead they decided, after I requested a replacement, to glue it back together with JB Weld. They said they couldn't find the same model on eBay. Weeks past. I withheld payment. They delivered the glued tv and I paid them wanting to settle the issue. A few weeks later the tv separated from its base falling monitor first on the floor. I called the company and their response was "we will call you back". I called back, they didn't. It's been over 5 months. Good company if you don't encounter any problems.

Matt and his team are awesome! I moved 6 times in the past ten years due to my training and Matt's…read moreteam is the best team that I have worked with. The moving companies in the Ann Arbor area are calculated by time. They were fast and careful with my belongings. Matt is also very detail oriented. He was precise in putting my furniture back together such as my sectional sofa, dining table, and beds. In the past, I was always worried when the movers put my furniture together. This time I realized that Matt is a perfectionist and didn't have to worry at all. Thanks for the great service Matt!

The movers were professional and friendly. They took care of my items and also my family…read more They assisted in extra items that were not part of the "routine" move with confidence and humor. Thank you for everything! I would recommend to family and friends in a heart beat! If I ever move (sigh... not too soon) I will definitely use 2 Men & A Truck again.

Amazing experience. They were quick and efficient and handled my stuff with care. Price was…read moreexcellent also. Cory, Mario, Devante and Adam were great.

This is a delayed entry, but being late is better than not writing a great review for this company!…read moreKingsley was fabulous in helping us move in every way. The four guys were SO professional, helpful and friendly. They made great suggestions when asked and even helped with set up and details at our destination. The price was very reasonable and we HIGHLY recommend this company ⋯ thanks so much!

After reading the reviews for Balance Detroit Moving Co. I reached out and spoke to Sarah, who was…read moreso nice and understanding. I scheduled a move and Sarah accommodated my last minute scheduling. Sarah sent the POWER TEAM of Demetrius and Demetrio, whom I have affectionately nicknamed The DOUBLE D's (LOL). Demetrius and Demetrio arrived slightly early and ready to go to work! I had most of my things already packed in storage containers on wheels and few other things in boxes. Demetrius and Demetrio moved my items from the house to the deck off the backyard onto the truck and they were prepared with all the equipment necessary (ramps, bumper pads, etc) to make the move smooth, efficient and to prevent damage to my things. These two moved so quickly, I was amazed and couldn't pack my remaining things fast enough! They were willing to wait for me to pack or they offered to take my things as is but I had them take what was already packed. We met at my storage unit which on this day was surprisingly packed with people and other moving companies moving in. Demetrius and Demetrio engaged with the other movers and all were respectful to them during our move. Demetrius and Demetrio packed my unit as requested and they packed and stacked EVERYTHING SO VERY NEATLY and with care for my items. EVERYTHING was totally organized! Nothing could have gone any smoother than this move! The price value to book my last minute move was very good for me and I tipped them both as EVERYONE should do with professional movers such as these two. When I returned back to the house, it wasn't until the packed items had been moved that I realized how much MORE packing I still needed to do, so I text Sarah to schedule a FINAL move for 2 days later and I specifically requested Demetrius and Demetrio (The Double D's). Even on such short notice, Sarah made it happen and scheduled me. Again, Demetrius and Demetrio showed up on time even during a rain storm with high winds...ready to work and help me move all my things out. Again, they both setup my items in the house to move quickly during this rain storm and by the time they finished setup, the storm stopped and they moved everything out. I shed tears of HAPPINESS at how clean and empty it was in there when they were done. After they moved those items into storage, I again tipped them both because they were worth it! I am definitely recommending Balance Detroit Moving Company and the POWER TEAM - (The Double D's) Demetrius and Demetrio!!

The communication from the beginning and to completion was awesome…read more Darius n Terry were professional n helpful in the process. I was referred to this company n I also recommend them. Thank you