It was very easy to reserve the U-Pack crate. The crate arrived on time and was placed in front of…read moreour garage for easy loading. It was picked up on time, and arrived to its destination (to Alaska, in January) exactly on time. Everything was in perfect condition and totally dry, so these crates are indeed weather-proof and obviously moved and transferred with care. Yes, I was nervous about sending these items thousands of miles away...but fear not. Would highly recommend!

This was our second move with unpack and both times it's been a very positive experience. There was…read morea small hiccup on day of delivering the pods but the customer service personnel excellent in getting the issue resolved. We called to get them picked up after unloading an 2 hours later they were here to pick them up. Every single person we spoke with from getting the quote to finalizing our move was pleasant and helpful. This is the only company I will call when moving.

These guys are awesome. They made a very difficult job very easy. Kind and polite. Definitely…read moreputting them at the top of my suggestions for others.

If I could give this company zero stars I would. My mom just moved up to Michigan from Arizona, and…read moreshe hired this company to move everything in. We had a death in the family and she had to come back, entrusting them to move everything in. Come to find out, they had stolen a lot of her tools. They also damaged a few pieces of furniture, and denied everything about stealing and damaging the furniture. She is ready to call the police and file a complaint with this company! You people are despicable!

This is a delayed entry, but being late is better than not writing a great review for this company!…read moreKingsley was fabulous in helping us move in every way. The four guys were SO professional, helpful and friendly. They made great suggestions when asked and even helped with set up and details at our destination. The price was very reasonable and we HIGHLY recommend this company ⋯ thanks so much!

You never want to hear the moving crew say "we should have brought a bigger truck." I hired movers…read morebecause my husband and and I are senior citizens and we could afford the cost of the movers. The quote was around $2500-$2800, but we were only charged about half of that because they ran out of truck before we ran out of stuff. One of the movers told me they didn't like moving televisions, couldn't I just take that 80" TV in my car because they didn't have the proper equipment with them to move them. They made one load and we spent the next 4 days lifting and moving stuff in our vehicles--something we tried to avoid by hiring movers. This service was not worth the high cost of having to move things ourselves. We had used the service twice before, but never again.

Excellent, punctual service. Aaron & Davion moved us from Lansing to Ft. Wayne, Indiana quickly…read moreand the price was right too. Thanks to EJ and Sons for fitting in our move on our tight schedule. These are the go-to guys.

I used this moving company 5 times in the last 10 years. Big jobs and small jobs. It was easy to…read morecommunicate with their office staff and set up the moves. They showed up on time with the appropriate number of people to accomplish a safe move and were very pleasant to work with. Not this time, I called and made the reservation for the move. Gave all of the detailed information he needed and was expecting everything to go smoothly as it always had in the past. I got a call 2 Days later asking for my information and when I said I just gave you all this information 2 days ago he told me he just was trying to make certain that everything was scheduled properly, I told him they had moved me just 2 years ago and that I was just moving about a mile and a half away this time but I still needed a large truck because it was a big job, and he said they could handle it. Come Friday morning at 10 AM, No one was here, 10:30, Still no one. I called and spoke with a young man who asked me what the address was! I told him I'd given them all my. information twice already, but gave it to him again. He said they'd be here in 20 minutes. It was 50 minutes before the 2 men arrived with 83 yr old Grandpa driving the truck. I was expecting 3 men, but they were polite and friendly so I hoped everything would go smoothly from that point on. I was so wrong. The move that had taken 4 and 1/2 hours in 2024 took 9 hours this time. Despite the fact that the first move was from Holt to Okemos and this move was only a mile and a half away from my current home. They moved slowly and inefficiently. One of the young men was having some health issues and the other young man was lifting and moving items that needed 2 men to move safely. After finally arriving at my house after 11:00 a.m they finally left at 8:30 PM, even though they were not able to complete my move. There were many items left behind because the truck wasn't big enough to hold all my belongings. Or possibly they didn't pack it properly to make the move because I didn't have any trouble moving there 2 years ago. They removed basement door from the hinges, and they never put it back on. They moved the washer and dryer and needed to use my tools. When they got to the new house they didn't bring the tools with them so I had to drive back to the old place and get the tools they left behind. Unfortunately, they still didn't hook up my washer and dryer. The move from Holt to Okemos in 2024 cost me $1,050. I was charged $1650 this time for an incomplete job. They did offer to come back and complete the move, but I was so exhausted. I just wanted them to leave and I knew I would be charged more. There's absolutely no reason that the move 2 years ago should have been so smooth and easy and $600 cheaper than yesterday's disaster. I would not take a chance on using this moving company again.

We had Alejandro, Hector, Ben, and Rodrigo help us move this week and they were amazing! They were…read morecourteous, professional, careful, and a ton of fun to be around for 7 hours. Would highly recommend the company and that group specifically!

I would strongly caution against using this company. I hired them to remove a fold-out couch from…read moremy third floor. When they arrived I told them I wasn't sure if the couch would need to be disassembled or the doors taken off their hinges in order to get the couch down the stairs. They assured me that they were professionals and knew how to handle it. Two hours later they had managed to get the couch out of the house after knocking three large holes in the plaster on the staircase. When I told them I didn't want to pay until the plaster was repaired, the movers were instructed to sit in front of my house in their truck until I paid them. I figured that my issue was with the management, so I paid the movers after speaking with a manager who assured me that everything would be taken care of. Long story short: it wasn't taken care of. When I finally spoke to an upper-level manager -- some two weeks later -- he immediately behaved as if I were trying to scam him -- claiming that I had had construction done since the couch was delivered which made it impossible to remove and that I was attempting to get him to re-plaster my entire house. When I said I just wanted him to repair the plaster they had damaged, he said his liability only covered 60 cents per pound of the object being moved so he would only be able to pay about $150 (Not sure where that figure came from.) and that it was my job to find a person to repair the plaster. (This was after the lower-level manager assured me that they had a person who could do the work.) I'm fine with people making mistakes, but in business and life people who don't acknowledge their mistakes or work to make them right are not worth dealing with. This company seems to operate well as long as everything goes smoothly. As soon as you have a justifiable complaint -- that, for instance, your property has been damaged -- you will be treated with aggression, condescension and contempt. Other reviews here echo that same sentiment and are worth paying attention to. This situation is very simple: I paid the full bill to have couch removed. I have not been compensated for any of the damage done to the plaster on my staircase. Anything else is noise. Let the buyer beware.