I would strongly caution against using this company. I hired them to remove a fold-out couch from…read moremy third floor. When they arrived I told them I wasn't sure if the couch would need to be disassembled or the doors taken off their hinges in order to get the couch down the stairs. They assured me that they were professionals and knew how to handle it. Two hours later they had managed to get the couch out of the house after knocking three large holes in the plaster on the staircase. When I told them I didn't want to pay until the plaster was repaired, the movers were instructed to sit in front of my house in their truck until I paid them. I figured that my issue was with the management, so I paid the movers after speaking with a manager who assured me that everything would be taken care of. Long story short: it wasn't taken care of. When I finally spoke to an upper-level manager -- some two weeks later -- he immediately behaved as if I were trying to scam him -- claiming that I had had construction done since the couch was delivered which made it impossible to remove and that I was attempting to get him to re-plaster my entire house. When I said I just wanted him to repair the plaster they had damaged, he said his liability only covered 60 cents per pound of the object being moved so he would only be able to pay about $150 (Not sure where that figure came from.) and that it was my job to find a person to repair the plaster. (This was after the lower-level manager assured me that they had a person who could do the work.) I'm fine with people making mistakes, but in business and life people who don't acknowledge their mistakes or work to make them right are not worth dealing with. This company seems to operate well as long as everything goes smoothly. As soon as you have a justifiable complaint -- that, for instance, your property has been damaged -- you will be treated with aggression, condescension and contempt. Other reviews here echo that same sentiment and are worth paying attention to. This situation is very simple: I paid the full bill to have couch removed. I have not been compensated for any of the damage done to the plaster on my staircase. Anything else is noise. Let the buyer beware.

We had Alejandro, Hector, Ben, and Rodrigo help us move this week and they were amazing! They were…read morecourteous, professional, careful, and a ton of fun to be around for 7 hours. Would highly recommend the company and that group specifically!

Alex, Cody and Michael were great to work with. If you are looking for hard working and kind…read moreindividuals, these are the guys!

They charge entirely way too much. They treat their employees absolutely terrible! I'd highly…read morerecommend you hire another moving company or do it yourself. They charge the customer an arm and a leg and want to pay nothing in wages. Their building is quite disgusting in appearance as well! AVOID!!!

This is a delayed entry, but being late is better than not writing a great review for this company!…read moreKingsley was fabulous in helping us move in every way. The four guys were SO professional, helpful and friendly. They made great suggestions when asked and even helped with set up and details at our destination. The price was very reasonable and we HIGHLY recommend this company ⋯ thanks so much!

You never want to hear the moving crew say "we should have brought a bigger truck." I hired movers…read morebecause my husband and and I are senior citizens and we could afford the cost of the movers. The quote was around $2500-$2800, but we were only charged about half of that because they ran out of truck before we ran out of stuff. One of the movers told me they didn't like moving televisions, couldn't I just take that 80" TV in my car because they didn't have the proper equipment with them to move them. They made one load and we spent the next 4 days lifting and moving stuff in our vehicles--something we tried to avoid by hiring movers. This service was not worth the high cost of having to move things ourselves. We had used the service twice before, but never again.

It was very easy to reserve the U-Pack crate. The crate arrived on time and was placed in front of…read moreour garage for easy loading. It was picked up on time, and arrived to its destination (to Alaska, in January) exactly on time. Everything was in perfect condition and totally dry, so these crates are indeed weather-proof and obviously moved and transferred with care. Yes, I was nervous about sending these items thousands of miles away...but fear not. Would highly recommend!

This was our second move with unpack and both times it's been a very positive experience. There was…read morea small hiccup on day of delivering the pods but the customer service personnel excellent in getting the issue resolved. We called to get them picked up after unloading an 2 hours later they were here to pick them up. Every single person we spoke with from getting the quote to finalizing our move was pleasant and helpful. This is the only company I will call when moving.

This is going to be a short review because everything went great. I called about six weeks in…read moreadvance and they quoted me a price. The final cost actually came in a little bit under the low-end of the quote. It was a townhouse move to a Second floor condo in a neighboring city. The guys showed up a few minutes late (nothing horrible), and they worked like crazy. I mean really fast. They were all super nice! I wasn't quite done packing they said let us take whatever we can because it is easier for us than you. And, boy was that right. My advice to you if your moving when it gets close to the day just throw the rest of your stuff in boxes, because he was right it was easier for them than for us. Highly recommend these guys. And, would use them again with no hesitation.

Mass Movers handled my move halfway across the country with ease and speed. They were very reliable…read moreand kept open communication through the whole planning process. They were also very reasonably priced. Much better than other moving services I have used!

If I could give 0 star i would !!! The owner is very ,very,very RUDE! She has an attitude each time…read morei go in !! Today as as I walked in the door she asked did i have a printed mail in slip i said mo on Amazon it said the store would print it and listed this store!!! She said she doesn't do that !! WTF She should not be listed on Amazon and i will be contacting them as well as fedx ! Please pass this on and not give her any business! As i said rude and thats an understatement!!!

This store use to be the best place in town to take your packages. They were always friendly and…read morehelpful but not so much anymore. They no longer accept USPS mail or even free return shipping. Tried to sell me a box for $10.00 and to ship it UPS or FedEx. Also the business hours says the are open until until 6:00pm and the girl at the counter told me that they now close at 2:00pm. I will never use or recommend this store again.

Very helpful, fast, and efficient. The owner ended up…read moresaving me a pretty sufficient amount of money and time/stress making my move very painless. I would recommend them to anybody moving and will certainly choose them again.

UPDATE: Since my first 5-star review of Michigan Emergency Movers, I've used them 3 more times. As…read moreI mentioned in my original review, these guys are great. They are helpful, courteous and VERY accommodating! ------------------------------------------ ORIGINAL REVIEW: I called Ron Nickens (Owner) and told him that I needed some short notice help to get some moving done. He said , "No problem" and got me some moving help within a couple of days. I HIGHLY recommend this business. His workers were on time, well mannered, and phenomenal! His rates were VERY reasonable, even when I needed extra time than what I had planned for.

Josh and Dan are consummate pros…read more I moved from California to Michigan, and hired Brusati Enterprises for the delivery and unloading of 5 U-Box crates on the Michigan end. U-Haul sent the wrong box once and closed up early to interrupt our original move plans, but Josh and Dan went the extra mile to make things right. They rescheduled based on my needs and got creative about how to deal with some of the issues we had with the crates, keeping me informed throughout the process. During unloading, they paid special attention to any items that looked poorly packed and showed extreme caution when getting it out of the crates. They also double checked items with me to make sure they went to the right place and showed me anything that looked like it might have been damaged during the move. Heck, they even folded the moving blankets to help me avoid getting charged extra by U-Haul! Brusati Enterprises puts the customer first and are incredibly attentive to detail and caring for your stuff and home. They communicate really well and are very professional. I highly recommend Josh and Dan.

Hired this company to unload a moving truck in St. Joseph, MI and they did a fantastic job. Showed…read moreup early and got right to work. They were a pleasure to work with and would definitely hire again!