I've used this company twice now and about to use them a third time. Twice in a week. OMG!!! THEY ARE AMAZING!!! The first time I was so impressed not Only with the prices but with the move and that's why I called again! They beat ANYONE'S PRICE and move better THAN ANYONE I've EVER USED. NO names mentioned. TM&T LMAO. I Really love these guys! From the customer service representative on the phone to the paper work from beginning to end! No complaints!! Five STARS!! read more

Absolutely the worst experience moving ever! Everything seemed great until they showed up. We had phone calls, texts and even a walk through where John even took notes. We felt confident. Boy were we wrong! $15k down the drain. Everything became a complaint or an argument. We had picked them specifically because they said they would build a crate for the lathe and charged another $1000 to do it. On the day John argued he would not move it and had never agreed to. Much less build a crate for it. I ended up providing makeshift materials and show them how to safely move it. When it got here things were bent and broken. While getting boxes in the truck two of them kept pushing each other around like two little kids. They eventually dropped a bed frame on the hardwood floor and then one pretended to be hurt. We saw it. It never touched him but he screamed it broke his foot and was bleeding. Yet somehow he had no issues moving boxes. The same two guys kept pushing each other around until finally one was thrown right where a snow plow was being moved. The plow flipped over and narrowly missed his foot! I turned white. The truck they brought was not big enough. They had to go and offload it and return. That took them 4 hours. We had to walk behind them around the house because they would constantly not grab all the boxes from rooms but close the door and say it was all done. Always an argument ensued. Things like yard equipment, glass and awkwardly shaped things were taken separately on the truck. When these guys arrived they had two trucks and just 3 people. As they opened the truck I saw one of my generators sitting upside down! The lathe was loosely strapped to the side of the truck sitting on the same material I provided. Things on it were bent and broken from bouncing around. All the yard equipment and awkwardly shaped items were just stuck in tall garment boxes. Trim pieces from my truck I had just painted were scratched and rubbed through. Ruined. Boxes were crushed. The guy with the "broken foot" kept limping around. John hardly did anything. Boxes were placed any which way pretty much anywhere. We had to insist and argue for boxes to be taken where they belonged. Things that went into storage were just chucked in and boxes placed right at the entrance. It was a mess. We gave up on having the furniture put back together as we just wanted them to leave. read more

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These guys were fantastic. Efficient, capable and remarkably joyful with their work. My daughter referred them to me and she was not wrong. Our crew of 3 plus a supervisor packed everything from our home safely and delivered timely to the new address. I love that the workers were so happy and genuine. The price was competitive and service above par. Call them today! read more

Had to move a heavy desk and bookcase to a second floor office. They were early to the appointment and were prompt at starting the job and were careful with the oversized furniture. read more

Try another company. Though the women who packed my house were wonderful (labeling everything so it was easy to find), the guys who moved it all were either illiterate or lazy. Boxes marked BSMT ended up in the bedroom and the garage, none of the furniture was wrapped, and they didn't reassemble the pieces they disassembled. And they took forever! It should never have taken 10 hours to move a 2600 sq ft house once it was all packed. The guys were definitely not trying to finish quickly. Yes, I was asked if everything was OK at the end, however there was so many misplaced boxes, I didn't want to pay for more hours to correct their mistakes. Not what I was expecting after reading all the 5 star reviews. read more

Steven, I relied on your head movers stories and went to bat for them. After my building saved and showed me video footage I was shocked to see what I've stated in my review - since I was waiting in my apartment for 6.5 hours for them to finish the second part of a move. I also recorded my call with Lou, which has him screening and laughing like a mental patient. I wasn't even given the chance to say anything except ask why he had me call if he was going to yell & laugh. I also didn't ask for money back, but I do agree hours should be partially refunded. Thank you for your thoughtful response; it's on point with the move & Lou's response when I called him per his request. I'm glad everyone enjoyed my very generous tip I left before seeing video footage of the actual behavior/actions during the move. read more

Tldr; basic service, no frills, took longer than expected, for a higher price than I feel the service was worth. While AAA moving did come punctually and did complete our move on the assigned day, with acceptable damage to our belongings, that's about all I can say for them. Between not wearing masks, choosing to park in a narrow two lane street instead of doing as either I out my wife asked and use it driveway, and taking surprisingly long to empty a two bedroom apartment with four guys, I would not recommend them. And for this, we were charged what felt like a pretty premium price. 175 an hour, with a separate 175 dollar non-refundable deposit that does not go towards the final bill. If I hadn't been caught in a time crunch, I would have looked elsewhere, but they had availability when I needed it. In the end, the move happened and they didn't flake, but I would never recommend them to anyone. read more

I contacted AAA quality moving service on Saturday evening very late with no expectation to get a response until after the holiday weekend. They got back to me in 10 minutes or less with a quote and they approved my move-in day that was 4 days ahead. they were enthusiastic and upbeat the entire move, even trying to take the small loads that I was doing myself. I moved from an apartment to a home, about a mile apart from each other. I had 2 large beds, 2 dressers, a dining room table and chairs, a nightstand, a tv with the stand, a coffee table, multiple wine racks, chairs, rolling racks..... etc. the job took 3 hours. Well worth the money! Would use them again. Thanks !! read more

AAA Quality Moving Service - Example of one of the fragile wine racks moved. - Movers Near Me

I can't rave enough about this company. When it came time to move, I did plenty of research regarding service reviews and overall cost. AAA Quality Moving had the Yelp reviews and the lowest cost estimate. It seemed too good to be true, but I was happily proved wrong. The move was scheduled for a Saturday two weeks ahead of time. They called the day before to confirm one last time and told me that their movers would arrive between 9 and 10. The following morning? They arrived promptly at 9am. Before starting, they did a walkthrough to see how everything was, and told me what order they would bring things out. I had a few last minute furniture pieces that I couldn't break apart on my own, but a third mover came with them to help out. They didn't even charge me for the additional person! My apartment (1 BR, 1 BA, Kitchen, Living Room, and a bike) was pretty tricky to navigate too since it was the upper flat of a house with stairs that turned 90 degrees and a ceiling that drops right where you didn't want it to. They took it all in stride. Actually, not in stride. Sometimes they were running! They would move from the truck, up the stairs, and back down again. It never seemed like they slowed down for a minute. The crew leader Kyle was especially helpful and answered all my questions. They were all extremely friendly and willing to work around my needs. My apartment was packed up in 2 hours, and all my cargo was unloaded in a little over an hour. Their total time was definitely under estimate. Somewhere during the unloading they even managed to put my furniture back together. I would absolutely use this company again. read more

Easy to schedule for my first home move, I only needed large furniture moved 2 miles but these guys were fast, efficient and went the extra mile to get larger pieces in and out of front doors. The cost was decent too just for what I needed and payment was easy to settle. Will definitely be calling AAA Quality Moving Service in the future if I need moving assistance again! read more

I didn't even use them because I requested a quote on here and during a meeting they called me 10 times in a row left two voice mails and 30 emails within a hour. If you want to be annoyed. Reach out to them read more

They came with 4 workers to move a 2 bedroom house to 2 bedroom apartment. They worked efficiently and took care with the items. I would most definitely use their services again read more

I hired these guys for my recent move and was very pleased with their service. They did an excellent job protecting my furniture. They were very efficient and careful. I highly recommend this company. Scheduling- they accommodated multiple move date changes for me. Crew- they sent 4 guys which made my move go very smooth and efficient. Price- excellent pricing compared to the other more well known companies. I know that my move would have cost me hundreds of dollars more had I gone with another company. read more

AAA QUALITY MOVING should be your only choice of movers as they are mine. My first move with them was in 2013 and they have moved me atleast 10 times since. Twice I've had to use two other companies and not only did neither show up on time but they did a horrible job, broke my things and one company even damaged my father in laws house and refused to take anything off the extremely high price I was paying. AAA QUALITY MOVING not only cares about the people they move but they move your item's as of it were their own. So weather you a person moving home to home or into or out of Storage or a Small or Even Large Company looking for the Best Movers at The BEST PRICES...MAKE AAA QUALITY MOVING YOUR ONLY WAY TO MOVE! read more

I've been debating writing this review, but thought it might be helpful for other users. I requested my initial quote here through the Yelp app, and their customer service was quick to reply. I was specifically looking for a company that was well-reviewed...and one where reviewers mentioned care being taken with larger or more delicate furniture pieces, as I had some I was concerned about in my move. AAA had great reviews and I appreciated the prompt customer service replies when messaging, so I decided to book them. The AAA team called prior to arrival, which I appreciated, and did take excellent care wrapping and moving my furniture. Their prices are also extremely reasonable. The main reason I'm docking a star is because...when I used their service in Nov'20, the moving team showed up without masks - and refused to wear them even when I asked, saying it was too hard to breathe when moving heavy items, so as a principle, they don't wear masks during moves. This did not sit well with me, but the timing of my move wouldn't allow for me to rebook another company. To be clear - they did a great job with the move itself. If mask-wearing is important to you, though, this may not be the company for you. I'm grateful for their help with my move, but if I would have known upfront about their mask-free moves, I likely would have opted to book elsewhere. read more

Made an appointment. Movers called 30 minutes in advance. Did the job and all was good!

Great company! I highly recommend them if you're looking for a trustworthy moving company. Not only were they professional and skilled in moving large furniture pieces, but they were extremely fast. It's hard to come by movers who actually care about their performance and making sure not to damage furniture/walls. No scrapes, no dings and no marks were left on the wall. I will definitely use them in the future. read more

Helpful movers; careful (but somewhat slow, in my opinion- I walk faster than most of the crew) Not as happy that someone moved my Peloton (about 6 inches to one side) - to make room for more things- but didn't put it back in the exact spot. It's a bit too heavy for me to move it easy, with the rubber mat underneath. Otherwise, they were very accommodating about where to put my furniture, etc. read more

Honest and hard working guys who don't slack off. price is reasonable, highly recommended.

First of all I would like to thank these individuals because I was supposed to move a week before and my company I hired never showed up. Everyone was very nice and professional, they handled my items with care and everything was quick and easy. Also I made 2 stops and the owner had no problem with the extra stop. The pricing was better than the original moving company. I'm so happy I went with them. You've got a customer for life. Thanks so much!! read more

They arrived on time and moved my furniture quickly. Nothing was broken and the price was good. Would use them again.

Did not wear masks. Would have been 5 stars, as they were very prompt, professional, offered a cash discount, scheduled me quickly, and were fast. They have their reasons they can explain to you, but customers should be notified ahead of time, and especially if they are bringing an extra person to help (which normally would be a great bonus, but alarming during a pandemic). This was especially distressing as they had to move my furniture into my home during a post-Thanksgiving spike in the pandemic. I opted to stay outside in the 33 degree weather as much as I could. It's a shame to give them a bad rating for this reason alone. read more

AAA moving company did an excellent job. They showed up on time, handled my items with care, and went above and beyond to ensure my happiness. I had a king size mattress that was really stubborn going up my stairwell, and these guys wouldn't give up until they got it up there for me. They are extremely professional... all my glass items were individually wrapped and nothing was damaged or dinged. They even fixed my faulty storm door before they left. Service was impeccable! Use these guys you will be happy you did! read more

I had some delays with my move in that caused me to have to reschedule my move with AAA twice. Each time they were super accommodating and understanding! The move itself was easy, the movers were quick and careful with my things. I would 100% recommend this company! read more

Had to move a 3000sq ft house. Needed movers for the big stuff and AAA had great reviews so I went with them. They charge by the hour. The time doesn't start until they arrive at your door. The hourly rate made me nervous because I was afraid the workers would move leisurely. Not the case at all. Terry, Tim and Ross were all hard workers. They did not stop the entire day. Very polite, always asking where I wanted everything. Moved everything with great care as if the items were their own. I would use them again in a heartbeat. Hopefully I won't have to anytime soon, cause moving is a lot of work. In retrospect, I would have had them move way more stuff. I moved so much small crap myself to save $$. It would have been money well spent. Also, offer them a snack or something. I realized more than halfway through the day that they must be starving. I gave them cheese and crackers and something to drink. They were so appreciative. And they did not stop working while they grabbed a cracker. I was so exhausted for them. :-). Anyway, definitely a thumbs up. These guys are great! read more

AAA Quality Moving Service did an excellent job with my move from Northville to Ferndale on 11/1/2015. Their prices were good, John was excellent on the phone, and their insurance coverage was great. Tim and Terry showed up right on time, took great care wrapping up and packing my stuff, and were extremely professional and friendly. I have a ton of glass - mirrors, tables, etc., and they got it all moved efficiently and with zero breakage. They worked really hard, let me know why they were doing what they were doing, and wrapped up in less time than was initially quoted. I couldn't ask for a better experience. I highly recommend AAA Quality Moving Service! read more

Service was good. Arrived on time and delivered to storage unit and no damage.

These guys work hard to get your job done quickly. None of my belongings were damaged despite the speed that they worked with. The did what I asked them to do cheerfully. Also, they were the cheapest quote I could find. read more

They moved our full house to another full house, in the middle of a cold Michigan winter and took good care of all of our stuff, were quick and efficient and worked so hard. They were nice, conscientious of both of our homes and absolutely worth every single penny! Could not be happier and would totally use them again! read more

Very unprofessional, they had to fire a guy on the job. Tried to prolong the job in order to charge me an unsubstantial amount of money. DO NOT DO IT!!!!!! read more

Very responsive via both Yelp messaging and phone. Showed up on time, worked efficiently but smoothly. Would definitely use them again.

AAA did an amazing job for me on my recent move from Dearborn to Beverly Hills. Lou and his crew were very professional, friendly, helpful, and easy-going. Moving is a very painful process but Lou and his team did everything to ensure that things went as smooth as possible. I highly recommend their services and felt very satisfied with their work! I even bought the guys some pizza towards the end of the move due to how impressed I was with their service. Thank you again AAA! read more

Used this crew a second time and once again they surpassed any and all expectations . Timely and professional . Highly recommend John and his crew arrived at my house on time , they did a very good job caring for my belongings , the took the time to wrap and pad all my furniture ! They even made sure my walls are carpet were protected . The crew was very friendly and efficient threw out the whole move. We had a rather large job and they made the moving experience go the best it could , we will be referring them to everyone we know! read more

If you need them for services involving a move to a house, then I do recommend them, however, They're most certainly not your go-to guys for condos or apartments. Long story short, I had to utilize(hire on the spot) another group of movers to complete what they couldn't during a thunderstorm(which was a disaster). I just wish they had told me ahead of time what is the true extent of their expertise and a bit more about their limitations. It was a poor experience overall. I'm giving 3 stars only bc they didn't damage any items and they did a fantastic job wrapping everything up and loading the items into the truck. Everything else after that was simply dreadful. I was told "it is impossible and it cannot fit" in regards to my sectional couch and headboard of my bed, however, two other men that I had to hire on the spot were able to complete the job without utilizing any special equipment or tools, simply, by being more skilled and experienced. The entire sectional with the exception of one piece was maneuvered into my condo, so clearly, it wasn't "impossible". Another piece was hoisted up into my balcony by those same 2 guys. AAA did remove a $100 off my bill(which I had to negotiate for), but then I paid the 2 other men 400$ to finish the job, which I gladly did as it was well deserved(and at that point, I was very desperate). Once again, if you're moving from a house to a house, then I think AAA quality movers are a legit company to utilize, otherwise, don't waste your time or money because there is no worst feeling than being told "sorry, it can't be done" when it comes to your furniture during the stressful time of moving from place to place. In the future, they need to inform their potential clients of such limitations prior to proceeding with the job. Anyhow, I've included some photos that show how good of a job they do in terms of wrapping and securing the furniture. read more

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Moved my aunt on my recommendation based on the Yelp reviews. They showed up on time, two workers for the company, not the owner or anything. Was moving from Clarkston to Pontiac a single woman from a condo into an apartment, not a large move and not moving everything. It was all going well loading and getting on the road but the truck broke down.about 11:00am..... they were suppose to arrive at the apartment by noon, arrived about 7:30, moving a 70 year old disabled woman. She had to return to the nursing home, and her niece stayed with her husband awaiting them for about 8 hours. Her husband helped them empty the truck into the apartment. When confronting the workers they kept telling them, not our fault the truck broke down! It is your fault if you do not maintain your trucks if you are a moving company! The owner refused much of a discount like about $100.00 OFF Not much for 7 hours sitting in a vacant apartment all day! and then helping unload the truck! read more

This company has the absolute worse customer service. I choose this company to move because they had very good ratings. Well the ratings don't even begin to describe the service and lack of professionalism I received. The move started out good. The movers were on time and moved my items in a timely manner. The end result turns out to be the worst experience. AT&T arrived, starting installation before the movers were done. Not 5 minutes after the movers left the AT&T tech. advises that my television was broken. I immediately called the movers back to advise them that my television was broken, they returned, examined the TV, and I swear like a scene from the twilight zone, they all stated, and I quote, "We didn't do that". I didn't realize that all 4 of these movers were experts in determining how a television can and cannot be damaged. There were no scratches on the corners or frame of the television, so there fore, they (the movers) could not have damaged the television. That was their explanation. The team leader, the guy that appeared to be in charge of this team of movers, and the one that took payment stated, and I quote, "I don't know what to tell you", "We didn't do this", before they left. Wow really?? is that how we're handling this? The damage is obviously internal, not external. The screen sustained damaged from the front of the picture screen itself. None of the movers acknowledged this obvious damage. When the TV is on, there are 3 obvious black circular shapes (lower left side) in the picture screen, with cracks going up towards the top of the picture. Which suggest that the TV had sustained some type of blunt physical contact from the front of the TV screen. So in essence, all four of these qualified TV experts (or movers) were able to determine they they could not have damaged the TV during the move. So I must have done it some how. My second complaint: One of the movers (Marshall) put my bed together as the other movers bought furniture into the house. Marshall did a less than stellar job. He failed to center the king size metal/wood frame to support the mattress. I sat on my bed later in the evening and the frame collapsed, braking the metal frame that supports the mattress. If the frame would have been centered properly, the frame would not have collapsed. So I called the number listed for this company to speak with a manager this morning. The person (male) that answered the telephone was quick to not cooperate, dodging my request to speak with a manager or supervisor. Literally screening the call so I could not speak to anyone other than him. Now this is how the conversation went, "I can't hear you" several times, then silence several times. When I asked him what his name was, he told me, and I quote, "Manager". When I asked this person if this is how the conversation was going to go? I got another, "I can't hear you", silence, then he hung the telephone up. So obviously this person, self identified as, 'the manager' has no intention of hearing my complaint, This "manager" never heard my complaint because he dodged my questions to speak with a supervisor or manager. This 'manager", has no idea what my complaint is. This "manager" intends on not resolving this manner in a civil, courteous and professional manner because he doesn't know what my complaint is even about. This conversation took place about 11:15am on this date To be continued...... read more

Kyle and CJ were amazing! I had a baby and dog and awkward boxes and they took everything in stride. They are both super kind, efficient and got the job done with smiles! I couldn't have done it without them! Definitely quality movers! read more

Said they'd be there between 12 and 2, showed up at 1pm, and didn't stop working for a second until we were done. I never saw them take a break to drink, smoke, rest, anything. Very solid movers, extremely careful with my furniture and walls. Even got my 5' square granite table down 3 flights of stairs without complaint. I would highly recommend them to others, and I will certainly use them myself in the future! read more

Great experience using these folks as our movers. We were given a free estimate after we emailed them photos of the rooms in our house (and the estimate ended up being the final cost - no hidden charges or surprises). They arrived exactly when they said they would, and called about 20 minutes before arriving to alert us. The whole team was very professional and they were careful when handling everything - they wrapped the furniture, protected the carpet & floors before walking on them, and were gentle when lifting or setting things down. Huge thanks to the whole team - Terry, Floyd, Shawn, TJ, Marshall, and Lou (I might be mistaken about that last name, and if so, sorry!) read more

I called these guys when my nephew had his appliances replaced and Best Buy refused to move them out of his apartment to his garage. AAA worked him in very quickly and did an excellent job! I would use them again any day! read more