Unata over at the west 3rd street location is amazing! She has helped me not once, but twice. First…read moretime I had 3 separate 10x10s and the rates were going to increase to nearly 500 combined. She helped me out by finding me a 10x30 for the price I was paying for a single unit. Just recently my rate was going to nearly double for the unit I'm in, and she contacted the district manager for me to get my rate to stay the same. Thanks so much Unata, you're the best!!

My daughter needed a storage unit quickly so I called Extra Space. The representative was so nice…read moreand helpful. She helped me secure a storage right near my daughter's new apartment. The cost was affordable especially with the first month free promotion. They have special locks for the units and insurance that you can purchase directly from them. They also have packing supplies in the main office for a fee. I was so happy that they gave us access to a cart to quickly move her things into the unit. The entrance has a gate and you receive an access code after your payment and paperwork are completed. Overall, we have had a great experience.

This is in a great location with easy access to the highway. The property is safe and well lit…read more They have wide channels to drive in/out of which makes it easily accessible with a moving truck. Staff is very friendly and helpful and they stock a lot of packing material available for purchase. They were able to accommodate my needs without any trouble. I wouldn't rent anywhere else.

They will raise your rate after 6 months. It's cheaper to…read morehave a building delivered and pay payments.

I used Soft Touch twice in the past month. Both moves had complications. The management was…read moreincredibly flexible and easy to work with. They were patient and kind during an emotional time. The staff they sent to do the actual moving were amazing. I had a different team each time and all the men who moved my things were fast, efficient, polite and very easy to work with. They handled my things with care and moved it exactly where I needed it. This is an excellent company. Please use them for your next move. I thought the price I paid for the service was very reasonable.

Soft Touch Review We…read morehired Soft Touch Moving in June 2025 to pack, move, and store our belongings in their "climate-controlled" facility for four months while our new home was being built. About 4 hours into the re-delivery of our belongings by their crew, we discovered that much of our furniture and personal property which had already brought into our new home appeared to be covered in mold. The contamination affected our brand-new home and required professional remediation. As a result, we were displaced and forced to live in a hotel for 50 nights while the issue was addressed. The owner, John Craft, acknowledged to us that our belongings had gotten wet and remained on their moving trucks for a period of time during the hot and humid month of June. Despite assurances from the company's insurance carrier, we have received very little communication or resolution. More than seven months later, we still do not have our belongings and have had to retain legal counsel to pursue claims against both Soft Touch Moving and the insurance company. This experience has been incredibly disruptive to our lives. Based on our experience, we would strongly caution others before trusting this company with their belongings.

Nothing broken, everything well packed, courteous, willing to make last minute changes. Have used…read moretwice.

The three kids who showed up to do our move were friendly and congenial. They wrapped absolutely…read moreeverything in padding. Which was both good and bad. Kept things from breaking, but also added hours onto the job and don't really seam necessary for quite a few objects. Overall, there were no major breakages and our stuff got moved. But this wouldn't be my first choice for movers.

Efficient, nice, and hard working. I would have preferred my boxes be put in the correct room that…read morethey were labeled as, but I was on the sending end and my fiancé on the receiving end so that wasn't entirely their fault. Everything else was great!

The initial customer service was great. They sent 1 male and 1 female to move our house. We were…read morequoted $650 for 3 hours and they were to arrive at 10am. They showed up at 10:05am and took 2 breaks before 11:30am. My husband assisted with the move to speed them along and they unloaded everything at the new house at 12:55pm. They charged us an extra $100 dollars because they said that the 3 hour window counts for 30 minutes of travel, yet we still completed the entire move within 3 hours with my help and multiple breaks by them.

By far one of the most unprofessional services I have ever used. I choose them because I was trying…read moreto support a small business of someone I know. Was originally told they would be there around 8am-9am. Didn't show up until 10:30am Was quoted 125 dollars for labor/man hours. Only 1 guy and a girl showed up and was asked multiple times when my boyfriend would show up to help. Out of everything that was supposed to be moved only 1/3 of the stuff was successfully moved (if you avoid the scratches and damaged items) After moving the washer they started a screaming match in front of my apartment complex calling each other idiots and cussing each other out. At one point I heard the guy screaming "this is stupid we should just leave" (didn't add all the cussing) which is what they did. The girl came back up and said she was going to drive around for a few minutes and then she would be back just needed to calm down. Which cool no problem, 20 minutes go by and still no one is back. I messaged them asking if she was okay which was then she was trying to calm him down and he was all pissed. They didn't come back left half of the stuff in the uhaul and the other stuff left in the apartment. Told me that I didn't inform them this was a "full move" and "we were going to help them" I have MULTIPLE messages showing it was all my heavy stuff left and never once did I say I was going to help them move. Why would I pay YOU to have to help move.

Tough Guys moved me from Lafayette to Indy thanksgiving weekend, in the middle of a snowstorm…read more They were meticulous about wrapping my unique items. They showed care with all my things. I moved into an apartment on the second floor. Everything went as smoothly as possible with the weather. They were polite, courteous and organized. I recommend their business if you need something moved. They were worth every penny.

The guys were very friendly and extremely hard workers. very professional. for the price I don't…read morethink you could find better movers.

The team showed up on time and did a great job. They worked as a team and got it done as…read moreefficiently as possible. The response I received when I was getting quotes was timely as well and allowed me to get them scheduled for the following day. Well worth the cost! I'd hire them again!

Had a great experience with them, they communicated well and were patient with me dealing with my…read moreex husband. Jonny was efficient and helpful and responded to all my needs. I will definitely be reaching out to them again when I move!

Where to begin? First, their communication is terrible because you'll talk to someone and the next…read morecall or text goes to someone else. I called and setup a time - I called back and the guy said I didn't have a move scheduled (got a text confirming I didn't have anything scheduled). Then people showed up at my house (I wasn't ready). The company blamed me even after I showed them the text and the call where the guy said I didn't have an appt. Move time comes - the guys are aloof and unhelpful. They didn't ask if I was okay leaving the doors open (they propped them up immediately). So then I had to find my cat. They used the front and back (while they were only two people) and messed up the door frame to the back - with nails sticking out that could've easily poked my kids (I'll come back to this). That's bad enough but professionals would have at least mentioned what they did (not try to avoid it). Professionals would say, "We screwed up - how can we help". I know this because I hired professionals after this company failed so miserably and they did something considerably minor and immediately were like, "We're sorry - that was our mistake." And that was it - taking simple accountability was all that was needed and I could not have cared less (although as professionals, they didn't screw up nearly as badly as College Movers). Back to College "Movers". They damaged furniture. They poorly packed and took very little of what I asked them to take and then they stopped before the time agreed upon and had the unmitigated gall to ask me if I would be tipping them. When the crew that came after these guys saw how they literally had thrown my things in a 10x20 storage unit and taken up a ton of space with not that much - they laughed (because these guys are laughably pathetic). Even sadder? I'm in no way a professional; the movers told me they had no way to understand how to take apart a bunk bed. I did it in the 20 minutes after they left (by myself). They are, simply, lazy. And that's fine - be lazy (but don't be movers). The worst part is that for each issue raised, their company took absolutely no responsibility. Texts indicating I had no appt? I must've confused their system (and ignore the fact that I could name who I talked to, when I called and for how long). Pictures showing the damage they did (but had not happened in the 4 years I previously lived in the home or from the movers I hired AFTER them because they were so bad) - must've been poor craftsmanship of the house, furniture, or magic. At no point was someone able to say, "You know, we could've done better." It has been (repeatedly), "Well, actually ..." If you want college movers in the vein of frat guys who are bad at their job, uninterested in professionalism, and adding to the litany of why moving sucks - these are completely your people. If you'd like a good company, go with "Moving You Forward" out of Terre Haute or "A Better Way" or literally any two people off the street.

First time ever hired movers..I had 3 guys for 3 hours. They were very polite and…read moreprofessional..made my move less stressful..would definitely recommend ..