He was polite, knowledgeable and not only cleaned out the duct but also solved another problem I…read moredidn't know I had. He takes a video as he cleans and he found a bird had nudged its way from outside the house into the duct. It appeared it had made a nest (possibly annually for a while) and when he inserted his device into that material - there were old feathers, grass and other material which was ejected out. He had a cage-like device that he recommended he could install that the bird would not be able to get through in the future. I definitely would hire this company again !! Very Pleased !

Professional, on time, gave great advice, will use this company again. This is a top notch operationread more

Louie cleaned our 6 cushion sectional, 3 area rugs, and a children's seat all for a really…read morereasonable price. I added the 6 cushion sectional to the order the night before, and he did the whole job in two hours. Thanks for bringing the color back to our furniture and rugs in this house with two dogs and a toddler, Louie!

Louie did a wonderful job, and I called him to clean my Bed Mattress, because it had 4 large,…read morePet/Cat Urine Stains, on the Mattress. Louie removed all 4 stains, and the Full Size Mattress looked Brand New, and I am extremely thankful to get this done, because I did not know how to clean this myself, and I really appreciate the hard work, dedication, detailed, and thorough, excellent, work. I called 4 different places in Bloomington, and this Company was the most reasonable priced, and totally worth it!!! I highly recommended Louie, from Discount Carpet and Upholstery Cleaning.

The customer service overall was good. He was friendly, however I have a large sized couch a boucle…read morematerial and unfortunately once he left the stains were still there and very noticeable after the couch dried. So I tried to go back in myself and do it because we had a party coming up soon and honestly if I had the vacuum system the professionals had, I could have saved myself the $150. There was only one pass done on the couch and ottomans so it is very much still not cleaned.. but again overall he was a nice guy but with the couch and fabric I have, it definitely needed more care and time.

Arrived at appointed time, was well-prepared, worked thoroughly, removing spots I had been unable…read moreto remove. Carpets dried in a reasonable length of time.

I cannot recommend highly enough. The team arrived exactly on time. Ayrton did a complete…read morewalkthrough with me. Explained exactly what the process would be. Excellent customer service. Above and beyond. When I arrived back home , it looked like new carpet. I've tried others ...the national...brand. Not comparable. Thanks guys.

Best carpet cleaners you will find, period! They went above and beyond to remedy a bad carpet…read moresituation. They could have walked away, and I wouldn't blame them. But they took an already stressful life situation and became the heros of the day! Thank you for taking on this difficult job. So grateful for your crew and all their hard work. Excellent job on the carpets

Very quick, professional and friendly. I've used this company consistently for the past several…read moreyears. John (owner?), has always been reasonable and makes sure things are not only cleaned well, but that things are picked up (wiped) when leaving. I've tried other companies locally and would not hesitate to recommend them.

From the owner: Easy Estimates By Phone, Satisfaction Guaranteed, Dries In Minutes Not Days, Tough On Stains &…read moreOdors, Brightens Colors, Safe For Children & Pets

We had water damage from a burst pipe that caused extensive damage to the ceiling, walls and…read moreflooring. ServiceMaster was able to get out there within several hours and start the cleanup process. They walked me through the steps of demolition and renovation process. They were especially good about communicating their progress. They made a stressful situation much easier and I am very appreciative of their help!

Basement flooded and this company was the worst service provider that I have ever had to deal with…read more This is after having my father dealing with many restoration services in his 30 plus years in the fire service. They ruined so much stuff that was not ruined in the flood including o er $100 in resin for my business, their representatives as well as their owner done nothing but lie. You knew they were lying if their lips were moving. If you want workers that take many smoke breaks, be lied to, stuff packed sloppy, just to name a few things then this is the place for you. Tried to deal with company to fix the problems before leaving review but they wont return call to the person/owner of the items they damaged. I give it a 1 star because I had to in order to leave this review. Their service and customer service isn't worth a sh*t!

I rarely use carpet cleaning services, but with a new puppy whose managed to get out of every crate…read moreI've tried so far while I'm at work my carpet has taken a bit of a beating. While the vet and trainer are helping us sort out Houdini's separation anxiety, I called Chem Dry for their reputation in PURT. Jon came out assessed and treated. He was courteous and professional. He wore a mask. I usually get migraines from scented products and expected the treatment to be a problem. It's actually a light fresh scent and the apartment already smells better. Will always recommend Chem Dry. This is the third time I've used their services, but the first time for the Bloomington location and my best experience of the three.

Bryan did a great job on our carpets, taking care of most pet stains and all the odor! I would…read morehighly recommend.

I do not recommend this company at all. This company has awful customer service. Value is not good.read more

I asked this company to come in and clean our house, which we are currently renovating. The cost…read morewas $135 for two hours of *deep cleaning*. I communicated that the renovations weren't finished, so it was a weird job. They came at 9am and I showed them around and tipped them over 60% knowing it would be a tough two hours. Mind you this house is under 1k square feet, so it's tiny, but it's very cluttered and had a tiny bit of renovation mess. We did tidy quite a bit before they came. At 10:28 I got a text that they were done and had left. Thinking they must have just gotten done early, I went home. The bathroom was COMPLETELY untouched. The kitchen was barely cleaned. They did an excellent job on the floors, but that's literally all. Yes, the floors were bad. It's also only 800 square feet and I can mop it in 20 minutes. I paid $200 for an hour and a half of sweeping and mopping five small rooms total. When I emailed them to ask about it, they offered to come back, however I was out of town the next week. They said that the cleaners didn't know anyone lived in the house, and that's why they didn't do the most important rooms. The house is clearly occupied. They also denied only doing 1.5 hours, even though I sent screen shots. After I declined the offer to come back the next week because I'd be traveling, they stopped communication altogether. I'm finding more and more uncleaned things as time goes on, and calling cleaning floors only a "deep clean" is outrageous. Total waste of $200.

This company is the one you want to clean up your water damage! My whole finished basement was…read moreruined and not only did they come out on a Sunday to get the water out of there but they worked with me for months to make sure the old flooring was taken out, ordering my new floor, storing my furniture, installing the floor and replacing all the trim. They are incredibly responsive and easy to work with and their workmen are excellent. They made a horrible thing much easier to handle. Photo of finished work.