At Home! The place with so many many things you might put in your home! Pillows, furniture, lights,…read morelamps, mirrors, rugs, and so much more! I didn't mean to sound like a commercial. I just purchased a chair last night and while I was very impressed with a number of things, there was one teeny tiny little detail that stuck that made me knock off a star. The aforementioned chair was one that was in stock, but finding the display was very difficult. I asked a couple of employees about chairs on display and was given the rote answer of "We don't have room to display everything". At one point I looked at how many chairs fit in a bay and found one area that could fit 5 more chairs, so that answer did NOT sit will with me. That's the only reason I'm knocking off a star. What made it an otherwise 5 star visit? The variety, for one thing. On this visit they were just filled to the brim with stuff. As I mentioned, I found a chair I liked, based on the picture on the box. As I was walking around, the staff were dealing with a pretty major ceiling leak that hit during a rain storm. One guy who had been helping there stopped what he was doing to help me. I don't mean he just gave me a quick answer to a question, he pulled a chair down I kind of liked, and helped me on my search for the one I REALLY liked. He eventually found it on display, and helped me get it down. We talked for a bit, and I helped him get it back up on the shelf. In the end, the customer service from this guy was great! Later, when I came back to buy the chair I wanted, the people on duty were very proactive in helping me. One lady found a flat cart, and the lady at checkout made sure I had help loading it. Having bought furniture online, this was totally worth the money. It's comfy and stylish, and feels like it should last. If you're thinking about a chair or loveseat and are on a budget, avoid those online shops and make sure to check this place out first!

I really love this store and am so thrilled there's one here in Bloomington. It's not perfect as…read moreitems are sometimes on the floor and inventory is sometimes low, but still, I'm just happy to no longer drive to Greenwood.

Beautiful furniture and various styles. Great quality. Great prices. A fun day of shoppingread more

Totally ignored when we walked in, even though there were no other customers in the store. Looked…read morearound, saw some wonderful pieces. Finally got help when we said out loud "Maybe we can find someone who works here". No real help was offered. We asked about bedroom furniture and were told that they mostly work with designers. Oh, really? We looked at area rugs and window coverings, but again, no assistance was offered even though there was absolutely no one else in the store. So...maybe we don't look like we can afford their furnishings? Maybe we aren't their type of customer? We definitely felt like they had no time for us. We took our business across town, purchased everything we wanted at Distinctive Furnishings and even ordered some of the exact items we saw at Etc from Distinctive Furnishings at a lower price point. Beautiful store, but the customer service is sorely lacking. We won't sully their store with our presence again.

We've never had an opportunity to shop at Menard's before. We have enjoyed the selection and…read morepricing, especially on items like paper towels and other household goods. It's strangely fun just to walk around! My only issue is with the 11 percent discount offered, that requires mailing in a form. What century is this? It's a nice gimmick, but I assume most people don't bother to do it, to get back $3.13 on their purchase.

Menard's on new years eve... Yessir. Went in for a couple things. The staff I dealt with were super…read morenice. The store is what it is, full of cool stuff, kinda packed. I always like coming to Menard's.

I cannot say enough on how happy we are with these folks. Service was excellent, from the first…read morediscussion at the store, talking with the estimator, the crew that did the work and being called after the job was done to see if we were happy with the job. This is our second time using them as we had them replace our carpet about 12 years ago. Their excellent customer service, knowledge of their products and the professionalism of the installers is what made us reach out to them for a second time. Kerry was excellent to work with and the knowledge he has on flooring was amazing. We even saw one of the installers at Kroger later that evening and he stopped and asked if we were happy with the install. He did not have to do that, I wish we could receive that kind of customer service with everyone. I would highly recommend this group for all your flooring needs. I also feel it was a great price! Especially with how prices have went up on everything. I thought we paid a fair price and they were not trying to gouge us. If I could I would give them a 10 star rating.

Helpful service Quality, nice looking work/finish…read moreMinus one star for the minimum labor charge, it's expensive and the grout does not show up as the color selected Overall, I am happy with it

They lost the mattress we bought. Didn't tell us until the delivery driver called (1/2 hour before…read morethe delivery window was up) to say, "Hey, do you want the box springs? Didn't they tell you we lost the mattress?" On top of that, the first customer service person we talked to, didn't return our call on the designated day. She didn't even come in that day, or the next. The second customer service person we worked with said no one had said anything, when the other said they had. It was a mess. Got my money back. How do you lose a mattress? Mind you, this mess seemed mostly in the Fischers warehouse.

I saw the bad reviews online and thought it couldn't really be that awful, can it?…read more Well, it is. I went in there today with a very comfortable couch budget and was looked up and down by the associates, then ignored the rest of the time I was there. I'm a college student so they judged me right off the bat, which is incredibly dumb and lacking of thought, because I'm in need of a whole new living room. Couch, chair, rug, accent pieces; I'm the customer they want. Such a shame and really disappointing to see them be so small-minded and brush off a good business opportunity. But to be honest, their inventory gets precipitously worse as you continue around the store. I tested out couches from $600-$2000+ and could not find a single one I would even consider buying. The quality does not match the prices at all. Bad employees, bad customer service, and a bad product offering will surely amount to failure here in no time.

This place has a wide selection of furniture from economical to luxury. If you don't see it on the…read morefloor, they can likely order it. I was looking for something specific and I described it to the staff. They went through several books and showed me many option that fit my description! All the furniture is quality. The service is friendly and knowledgeable. I highly recommend Thompson furniture!

buying experience was wonderful arrival and delivery of our sectional sofa was on time and…read moreefficient they took care of an issue we had post purchase with no problem and would highly recommend shopping for furniture here. Well worth the drive for us from Indy to be treated and serviced so well.