We had water damage from a burst pipe that caused extensive damage to the ceiling, walls and…read moreflooring. ServiceMaster was able to get out there within several hours and start the cleanup process. They walked me through the steps of demolition and renovation process. They were especially good about communicating their progress. They made a stressful situation much easier and I am very appreciative of their help!

Basement flooded and this company was the worst service provider that I have ever had to deal with…read more This is after having my father dealing with many restoration services in his 30 plus years in the fire service. They ruined so much stuff that was not ruined in the flood including o er $100 in resin for my business, their representatives as well as their owner done nothing but lie. You knew they were lying if their lips were moving. If you want workers that take many smoke breaks, be lied to, stuff packed sloppy, just to name a few things then this is the place for you. Tried to deal with company to fix the problems before leaving review but they wont return call to the person/owner of the items they damaged. I give it a 1 star because I had to in order to leave this review. Their service and customer service isn't worth a sh*t!

Where do I begin...First a neighbor informed me that the contractor left my condo door open twice…read moreand he shit it for me. Second, I was told they would clean the flooring after the work was completed and I found dirt all over and metal shavings left behind. Those don't feel great when you step on them. Third, they trapped a water line that runs to the spray nozzle behind the other existing water lines inside the kitchen cabinet. Lastly, I requested the ceiling fan be turned on to expedite the drying process and they did not turn it on. Barely an apology given for any of this. Thankfully I didn't have to pay for any of this as I rent my condo. Unbelievable.

I have old Burber carpet that I'm trying to make last one more year. It needed a spring cleaning…read moreafter kids spilling soda and whathaveyou on it all winter so I decided on BPC after Stanley Steamer did such a Craptastic job last spring. Very happy with the job BPC did on a old warn out carpet. It looks at least three years newer and smells nice and I'll add the drying time was about 4 hrs wich is better then whe anyone else has done it. I'll call BPC again.

Very prompt very responsive I have not done the project yet as we have had some family problems…read morecome up but will consider them for any project I would have.

From the owner: You're looking for a partner who understands your vision and can bring it to life. At BKG…read moreProperties, we pride ourselves on our excellent communication and time management, ensuring your project runs smoothly. Our family-owned business has been in the industry for over 20 years, offering free estimates and a commitment to quality in Greenwood, Carmel and surrounding areas. We specialize in full-service home improvement services that make your ideas a reality. Imagine the satisfaction of seeing your dream home come to life.

We went to the realtor who helped us purchase the house and asked who you would hire to clean out…read morethe dryer vent and this is the company they recommended. In less than two hours, they discovered we had a totally clogged dryer vent. They cleaned it out and provided us with a solution that should work until they come back in a year and a half to clean out the dryer vent again. I cannot speak personally about the other services they offer. I can tell you dryer vent cleaning is a necessity.

Overpriced and aligned with insurance companies, not the customer. If you try to end their work to…read morecontrol what gets fixed and what doesn't, they will charge you premium and then write reports to throw you under the bus with the insurance company. But you'll also receive the minimum amount of correction for your home, while they charge premium prices for their service because they are so familiar with the industry. We would have been better off not calling them at all and having the work done on our own. In this case, we were just out 2K for them to tell us we had water damage, cut holes in our wall and install fancy drying equipment. Well, duh. We already knew that. They might work better for you if you don't care or you want someone to control the entire insurance claim process. But I guess it depends on what you're looking for. I'm not from the area, so Harris was a referral from a family member's girlfriend. My opinion is the service is almost scam worthy.

Tree fell on my roof during storm, hays came out quickly and did temporary repairs and cleaned up…read moretree debree!

Starting, I had a bathroom where the seal broke and floors were damaged, toilets had to be…read morereplaced, floors replaced and painting of one bathroom filed with homeowners insurance. This was beginning of September (around the 8th i think) The mitigation process was relatively quick. The workers were courteous, professional and thorough. The talked me through everything they were doing and let me know what to expect as we proceeded. This was followed by Jeff, the contractor in charge calling to come out and evaluate what needed to be done to fix the damaged to be filed with the insurance. It was about 3 weeks before he contacted his worker to get someone to start repairs. He did not let me know immediately / regularly that he was negotiating with the insurance. I had to text him and call the main office more than once to find out what I was waiting on since ... well, I needed my bathroom!! Once he was contacted to start work, he had his worker come out and start work the next week and the work was completed very nicely in 2 days. the work was well done and I am very satisfied with the final result (I have pictures but could not get them to upload). Overall, my only complaint was not being actively notified on at least 2-3- days of what was the "waiting" for. If they had I would have gladly given a 5 star review. The biggest problem was my toilet i had no choice but to use ran 24/7 for a month while they were "negotiating" so my water bill that is normally $70 was $180 which was only that low because we were turning the water to the toilet on and off for the entire month when we had to use it. One full month of this was excessive.

The owner is nice and got out some spots in our carpet that have been there forever and were not…read moreable to be removed by other methods. I would definitely recommend setting an appointment up with them.

Amazing and so professional!! Will be my #1 choice for carpets and upholstery! Definitely 5 stars!read more

Look no further. SERVPRO, led by Cory and his team, were thorough, informative, confident and got…read morethe reclamation job done in a matter of a few days. The gear did what we could never have done: dried out our laundry room and adjoining bedroom before any lasting damage could occur. Good as new. Miracle workers!

John and his team went above and beyond with remediating the unexpected water issues under my home…read more They were honest in their evaluation of what it would take to remediate the area properly and their cost was very reasonable. I truly appreciate their responsiveness, thoroughness, and professionalism. If you need remediation services, I highly recommend ServPro of Bloomington.

He was polite, knowledgeable and not only cleaned out the duct but also solved another problem I…read moredidn't know I had. He takes a video as he cleans and he found a bird had nudged its way from outside the house into the duct. It appeared it had made a nest (possibly annually for a while) and when he inserted his device into that material - there were old feathers, grass and other material which was ejected out. He had a cage-like device that he recommended he could install that the bird would not be able to get through in the future. I definitely would hire this company again !! Very Pleased !

Professional, on time, gave great advice, will use this company again. This is a top notch operationread more