Wow! Baby the way I just quickly fired my old cleaning crew...P&R, thank you so much for your…read moreimmaculate services. Their crew provides thorough and quality work for their pricing. I requested the deep cleaning services since it's been over month since I've seen/ heard from my old cleaners and that's EGGZACTLY what I received. Scheduling is a breeze and they let you every detail upon arrival. Also, they are black and veteran owned and we are also both in this home.

Dear PR Cleaning Service,…read more I want to extend my sincere thanks for the outstanding service your team continues to provide when cleaning our home. You consistently deliver a level of cleaning service that truly reflects excellence. PR Cleaning Service -- your approach to your work clearly embodies this principle. Your professionalism, attention to detail, and genuine care do not go unnoticed -- and are deeply appreciated. Thank you again for your continued dedication and excellence. With appreciation, Greg Fulton, US Army (Retired) A Journey of a Thousand Miles Begins with a Single Step #ENJOYTHEJOURNEY Commitment. Excellence. Stewardship. ARMY STRONG

Fantastic service - They showed up on time, and did an amazing job! They were very respectful of my…read morehome and everything in it, while cleaning every nook and cranny, meticulously. The team used booties, gloves, and masks while cleaning, and maintained proper social distancing measures. Also worth noting, this is a family owned and operated business, which is definitely helpful as I'd been looking for a consistent service that doesn't just "dispatch" different people each visit. With Covid, it gives me peace of mind knowing I won't be dealing with different strangers in my home each visit, or have to worry the service won't be reliable/of the same standard. Would definitely recommend!

Decided to use these cleaners because I was in a rush to get someone in one day to clean my sisters…read morehouse. David who answered the phone was extremely helpful and got two lovely ladies to go over to my sisters house and clean today. For the amount of time that they were there they did the best they could and my sister satisfied. Thank you to the company and the lovely ladies

We have been working with MoreHands since before Covid…read more There have been various teams that come and go... The two teams that have been cleaning our home lately appear to do best. I was asked to rate the service I received this week and I would gladly do it! Overall MoreHands maid service has been a good service for us for years (although we took a break for a little while during Covid). I like the people at the office as they are polite and accomodating and because I can communicate with them very well. We have had other providers that would clean much better, but could not keep a consistent schedule. MoreHands has been able to provide service more consistently once per week for a little while now. The issue with them is that they like to move the start times around. Another issue is that they will not do ANY laundry. There have been two teams that have been coming to our home, and I like them both... They have both been doing very well: Team 3 (Claudia and Glenda) have consistently done a great job, and are very cordial and pleasant while they are performing their duties! They also go the extra mile. Keep up the great work! Team 2 (Stephanie and Julie) do what is asked of them. I like the way they make our beds. They work quick.

Worst cleaning company in Katy!! We had them come probably once a month. They would come and "…read moreclean" The house in about 45 min and leave as quick as they could leaving dust dirty floors barley cleaned mirrors etc.... the list goes on and on. We really never complained because we pretty much try and keep the home as clean as possible ourselves. But the reason for this review is because we recently moved. Had more hands do what they call a move out clean. Which don't ever let them con you into this. They sent 2 employees that basically did absolutely nothing for 5 hours to a completely empty home. And charged us around $450 to mop a floor. Biggest scam ever.!!!!!! Do not recommend this company at all. If there was an option for negative stars I would have given them negative 5

Currently 37 weeks pregnant and struggling to do anything. I was stressing out over how dirty my…read moreplace was getting but was also too exhausted to vacuum or wipe the countertops. I requested a quote from Naturalcare and got a response immediately. I called for more details and was booked for the next available Saturday on the spot. It was prefect timing for me too since I don't know when the baby will actually come. They've been reminding me through text a couple days before the appointment and even on the appointment day, they texted me that they were on the way. They're very good at communication. I forgot to ask their names, but the workers came in and were very friendly, asking questions like - do I prefer they take their shoes off while working? is there a certain area they should pay attention to? is there anything specific they need to know before they begin? And they were also very friendly about letting my little dachshund run around. For about two hours of cleaning, I can say I am very impressed with their work. My bathtub and toilet were getting a little dirty which was embarrassing but they cleaned it all up and everything looks brand new, white and pearly! They organized my shampoos and conditioners, even wiped down my make up drawers. OH - and they even cleaned out my rice cooker which was seriously the cherry on top! In conclusion, I am extremely satisfied, I am so happy to be sitting in a clean house, and most importantly, it's become a clean environment for when I bring my baby boy home!

We are extremely disappointed with the quality of service we received, especially considering the…read morepremium pricing and the fact that this was booked as a deep cleaning. While we appreciated the cleaner coming back to address some concerns, we continued to notice many missed areas throughout the home. The main kitchen floor still had visible spots and sections that appeared untouched. The recycling in the pull-out bin near the sink was never taken out. Several light fixtures and areas throughout the home were missed, and even small details, such as shoes being moved onto the bench and not returned to where they originally belonged, showed a lack of attention to detail. More concerning was the fact that our half bathroom was completely missed and untouched during the initial cleaning. We expected the team to communicate with us if something had been overlooked rather than leaving without addressing it. A professional deep cleaning company should have a clear checklist, strong communication, and quality control measures in place. We also paid an additional fee specifically for baseboards to be cleaned, and many of them were still untouched. At this point, we are continuously finding more things that were missed despite these services being listed as included in the deep cleaning package. This was our first deep cleaning service, so we had high expectations. Instead of being able to focus on our children and simply maintain the home afterward, I still had to go back and clean myself. My fiancé even expressed that he felt we should have just handled it ourselves. My mother also had to come over to help clean afterward, and we are still discovering things that were overlooked. At this point, we have decided to hire another company to come deep clean the home properly because this did not feel like a true deep cleaning. It felt more like a surface or spot clean despite the services that were advertised as included. The only reason we are giving a 2 out of 5-star rating is because the company did send someone back to touch up some areas and attempted to make things right, but we still continued finding missed baseboards and other overlooked items afterward, and at this point, we no longer feel confident in the level of detail, communication, and reliability we expected from a professional deep cleaning service. If a deep clean is what you desire without micromanaging this company will not be a great fit for you. If you choose this company, please be prepared to follow the cleaners from room to room watching them and having somebody to watch each Cleaner as they clean.

We're very professional and prompt but I was not impressed by the quality of the clean…read more Specifically book a deep clean so they would cover baseboard and they did not. Visible debris left on the floor. I called and they were able to come back and clean the baseboard and redo the floors and said they had a faulty vacuum cleaner (no mention of this before they left the first time). I did end up getting ~$50 back but still ended up spending over ~$300 for a deep clean where the things listed we're not done and I had to micromanage to get thing to an acceptable place.

It's the little things for me. I just moved into this condominium and because of my schedule,…read moretaking the time to "deep clean" was not an option. To Yelp I went. When I made my appointment I was very specific that the focus of the cleaning should be the bathroom and kitchen. Whoever cleaned before I moved in did a terrible job. Even with the focus on those two rooms I feel like no initiative was taken. Kim came to my residence. She was very nice and professional. I stayed while she cleaned as I work from home. I pointed out a couple things that really bothered me and wanted her to focus on in the bathroom and kitchen. She explained that certain things would not be spotless due to wear and tear. I understood and asked her to do the best she could. Though she focused on those things I asked her to other areas were missed. The pictures show a few of the specific areas I pointed out to Kim. If you look carefully in some of those areas you can see it's still dirty. I'm not dissatisfied but I'm not 100% satisfied. This was my first time using a cleaning company. After 2 days of searching I made my decision to go with this company for two reasons. They were the cheapest and minority (black) owned. Now I wonder if I would've paid a little more would the results be the same? **Not a big deal but worth mentioning** The $1 charge showed up after I booked my appointment. I figured it was just a hold until the full balance was paid. As you can see in the picture it was not. I thought maybe the next day I would receive a call or message from the owner about the mistake and that she would refund my $1 but NOTHING. When I noticed it was no longer a pending charge I charged it to the game as "Kim can have it as her tip". LOL

Easy to schedule, showed up on time, Home was very clean upon completion. Very proffesional and…read moreEasy to deal with.

I just got hung upon by the owner Jefferey because He realizes that I will not use his company…read moreanymore. He just said "payment" as he rudely hung up as if he doesn't want to hear my feedback. I can only conclude that he doesn't care about the quality his business provides. When I reservedly told him dusting and vacuuming were not done well, his response was 'the ladies reported that you stepped on mopped floor'.... What does that have to do with their poor performance? And the 'mopped floor' they were referring to was our foyer area that they mopped as they were leaving so of course I have to step on it to close the door after them. I tried to be considerate with small and big issues; even when he put me in a bad situation two months ago by failing to keep the schedule and not showing up. It's upsetting to end with such disappointment. If anyone close to me asks, I don't recommend this company. Their fee is not worth their performance nor customer service by the owner.

I can't say enough wonderful things about this business! Juan replied to my inquiry for a deep…read moreclean in a timely manner with a reasonable quote. He was super friendly and professional from the get go. He and his wife are truly genuine and trustworthy people. They really pay attention to the details and made sure that I was happy with everything. They left my place sparkling clean! One of the things I loved the most is that they use mostly natural products instead of chemical grade cleaners so my asthma symptoms did not flare up. I now have regular cleanings scheduled with them!

Juan was great! We needed a move-out cleaning, and he did a fantastic job. He kept a good line of…read morecommunication and was quick to respond as well. Worth every dollar. I would highly recommend!

Fast respond. Cathy is experience, second generation in this field of work. Position attitude…read more Called before arrived. Text, message and phone calls, she is transparent, fast responder. I would recommend Cathy to anyone.

Sunday hours, competitive pricing, and they do baseboards! Bonded and insured, quotes through yelp…read moreand/or text. If you are looking for a dependable, efficient service look no futher! Asked about a monthly schedule right before I hopped on here to give them 5 stars. So glad I found you!