I am a Realtor and have called upon Uptown many times in the past 12 years for their Move In / Move…read moreOut service. This is often called a deep clean and for me is always after the home sellers have moved out or for lease properties between tenants. They completed another of these yesterday and the fridge, oven, dishwasher, blinds, floors, toilets, and all surfaces were all great. I always walk through and check for any dust or missed areas and no problems at all. Also have to mention the house smelled fantastic! Thank You again Brenda and your team.

I hired them to clean up my empty apartment (we live out of town). The cleaning was okay, and they…read morehelped us with the carpet cleaning. The issue is that they left one of my toilets running water. My realtor found out 10 days later, and I received a huge water bill at the end of that period. I communicated with the owner, and they rejected responsibility. I showed two bills prior to the cleaning, and one bill after the cleaning for water consumption comparison, and the owner chose to stay quiet. They are not members of the Better Business Bureau (BBB), so I can't submit a claim. Other businesses that provide the same service are BBB members; hire those. The most expensive cleaning. They need to develop some SOP, so they avoid leaving toilets running water.

Currently 37 weeks pregnant and struggling to do anything. I was stressing out over how dirty my…read moreplace was getting but was also too exhausted to vacuum or wipe the countertops. I requested a quote from Naturalcare and got a response immediately. I called for more details and was booked for the next available Saturday on the spot. It was prefect timing for me too since I don't know when the baby will actually come. They've been reminding me through text a couple days before the appointment and even on the appointment day, they texted me that they were on the way. They're very good at communication. I forgot to ask their names, but the workers came in and were very friendly, asking questions like - do I prefer they take their shoes off while working? is there a certain area they should pay attention to? is there anything specific they need to know before they begin? And they were also very friendly about letting my little dachshund run around. For about two hours of cleaning, I can say I am very impressed with their work. My bathtub and toilet were getting a little dirty which was embarrassing but they cleaned it all up and everything looks brand new, white and pearly! They organized my shampoos and conditioners, even wiped down my make up drawers. OH - and they even cleaned out my rice cooker which was seriously the cherry on top! In conclusion, I am extremely satisfied, I am so happy to be sitting in a clean house, and most importantly, it's become a clean environment for when I bring my baby boy home!

We are extremely disappointed with the quality of service we received, especially considering the…read morepremium pricing and the fact that this was booked as a deep cleaning. While we appreciated the cleaner coming back to address some concerns, we continued to notice many missed areas throughout the home. The main kitchen floor still had visible spots and sections that appeared untouched. The recycling in the pull-out bin near the sink was never taken out. Several light fixtures and areas throughout the home were missed, and even small details, such as shoes being moved onto the bench and not returned to where they originally belonged, showed a lack of attention to detail. More concerning was the fact that our half bathroom was completely missed and untouched during the initial cleaning. We expected the team to communicate with us if something had been overlooked rather than leaving without addressing it. A professional deep cleaning company should have a clear checklist, strong communication, and quality control measures in place. We also paid an additional fee specifically for baseboards to be cleaned, and many of them were still untouched. At this point, we are continuously finding more things that were missed despite these services being listed as included in the deep cleaning package. This was our first deep cleaning service, so we had high expectations. Instead of being able to focus on our children and simply maintain the home afterward, I still had to go back and clean myself. My fiancé even expressed that he felt we should have just handled it ourselves. My mother also had to come over to help clean afterward, and we are still discovering things that were overlooked. At this point, we have decided to hire another company to come deep clean the home properly because this did not feel like a true deep cleaning. It felt more like a surface or spot clean despite the services that were advertised as included. The only reason we are giving a 2 out of 5-star rating is because the company did send someone back to touch up some areas and attempted to make things right, but we still continued finding missed baseboards and other overlooked items afterward, and at this point, we no longer feel confident in the level of detail, communication, and reliability we expected from a professional deep cleaning service. If a deep clean is what you desire without micromanaging this company will not be a great fit for you. If you choose this company, please be prepared to follow the cleaners from room to room watching them and having somebody to watch each Cleaner as they clean.

I can't say enough wonderful things about this business! Juan replied to my inquiry for a deep…read moreclean in a timely manner with a reasonable quote. He was super friendly and professional from the get go. He and his wife are truly genuine and trustworthy people. They really pay attention to the details and made sure that I was happy with everything. They left my place sparkling clean! One of the things I loved the most is that they use mostly natural products instead of chemical grade cleaners so my asthma symptoms did not flare up. I now have regular cleanings scheduled with them!

Juan was great! We needed a move-out cleaning, and he did a fantastic job. He kept a good line of…read morecommunication and was quick to respond as well. Worth every dollar. I would highly recommend!

They services were very easy to book, arrived promptly, very kind. This couple cleaned throughly my…read morehome, carpets, and floors were wonderfully done. Flowers they brought were a nice touch, they were friendly ,and easy to communicate any specifics instructions (really needed to focus on the bathrooms this go around). I plan on using them on a monthly basis!

La KJ Maid Services has been outstanding for my property. Nathalie and Jonathan are extremely…read morepunctual, professional, and detail-oriented. They don't just clean thoroughly -- they also share helpful advice on how I can improve the space for guests. Their consistency and reliability give me peace of mind, knowing the property is always guest-ready. I highly recommend them to any host looking for a dependable cleaning service.

Easy to schedule, showed up on time, Home was very clean upon completion. Very proffesional and…read moreEasy to deal with.

I just got hung upon by the owner Jefferey because He realizes that I will not use his company…read moreanymore. He just said "payment" as he rudely hung up as if he doesn't want to hear my feedback. I can only conclude that he doesn't care about the quality his business provides. When I reservedly told him dusting and vacuuming were not done well, his response was 'the ladies reported that you stepped on mopped floor'.... What does that have to do with their poor performance? And the 'mopped floor' they were referring to was our foyer area that they mopped as they were leaving so of course I have to step on it to close the door after them. I tried to be considerate with small and big issues; even when he put me in a bad situation two months ago by failing to keep the schedule and not showing up. It's upsetting to end with such disappointment. If anyone close to me asks, I don't recommend this company. Their fee is not worth their performance nor customer service by the owner.

I put out for a quote on getting our home deep cleaned and Jessi responded very quickly and…read moreanswered all of questions! She was easy to book with and straight forward on how much it would cost which I greatly appreciated. She was very communicative the day she came to clean our house letting me know once she arrived and left. She did an amazing job on our place! We were very happy coming home to a clean place with no dog hair or dust to be seen!

Great and affordable!! Love love love- would definitely recommend :) I love a good scrub.read more

Very responsible and respectful cleaner. She exceeded my expectations of cleaning the house…read more The house was super clean and I'm so impressed of her work. She really took time to clean and not rushed like any other cleaners. My house is beautiful and she makes it look more beautiful. I really appreciate all of her work. I would recommend to everyone who wants to get their house cleaned.

It's so hard for me to trust someone to clean the way I do but I'm just too busy... I used Direct…read moreClean as a recommendation from a neighbor and I'm not disappointed. Also, I may add I accidentally left a very valuable ring in my bathroom sink area and was stressed about it, and relieved it was there when I returned, obviously I've had a bad experience before and feel guilt not trusting but I can say, this company has exceeded my expectations.

Prompt, professional and thorough. Highly recommend this service my home is fresh and smells so…read moreclean.

Finding a quality cleaning service that offers quality and thorough cleaning, and punctual and…read moredependable service, Annika and her Team are a delight to work with. Each week we are so impressed with the attention to detail and the job well done. Highly recommend Maid to Change for all cleaning services.