Always very communicative, and flexible. Very prompt, and helpful when asking for specific deep…read moreclean items.

To quote 'Guy', this company loves honest reviews. Even if my review is 1 star it will still give…read morethem volume and flow. So here is my honest review: You would be better served using another company that operates with honesty and integrity! Filled out the project request for a move in/move out cleaning service on Yelp and listed the MAX number of bedrooms and bathrooms (4 or more) allowed on the survey. Photo included. I received an estimated quote (NO specifics were provided with the quote) and a follow up message asking if I needed appliances cleaned.  I specified the number of appliances and confirmed the date and time for service. The day of service I received a message with a higher than estimated cost (no cost breakdown was provided) and instructions to prepay. Towards the end of the service, I received a call asking me to check the work that had been completed and see if I needed anything else. It was at this time that I noticed one of the appliances that I had put in my original request (I showed the cleaners my text and later sent a screenshot to the company) was not completed. As the team was taking care of this, I started receiving messages from someone named 'Guy'. Guy tells me that I have to pay more for the additional appliance. Since I already paid more than the estimated quote, I didn't agree with this.  Then Guy tells me that my estimated quote was for a 4/4 bed/bath home followed by a screenshot of my Zillow home estimate showing 4 beds and 5 baths. When I put my information into YELP I put in the max bed/baths allowed. I reiterated this during our phone call. Now if the company's practice is to pull up Zillow home estimates, this should have been done BEFORE you sent me the amount due on the morning of service. PERIOD! YOU should have specified the number of beds/baths the estimated quote covered which would have given ME the opportunity to correct it if needed. This should not be used as an EXTORTION tactic to get more money at the end. Nor should this be used as an attempt to appear as though you gave me some kind of concession on the service. Nothing I've said in this review is inaccurate. Use the same approach you use with scammers when they try to 'continue the conversation' and keep you texting or on a call. Hang up and block. Overall, bad business practices. Hope this helps!

We requested a Deep Clean Service, Roochii Cleaning through Yelp Projectswas super responsive…read more Julie and Seydy came and really did such an amazing job! They were also kind and cared about the quality. We really couldn't have asked for a better experience. We can't always afford these types of luxuries, but it was well worth the money. From now on when we can afford this, we will always go to Roochii. Thank you so much.

It was a bit of a struggle in the beginning to get this process going to get scheduled because I…read morewas requesting paperwork but once I got that, everything else went smoother. They must be really busy because they were a week out when I scheduled. They sent two cleaners to my house. They told me that they would call me 20 min prior to them arriving so I could meet them at the house (since I don't live there). Unfortunately, they did not give me a ring but fortunately, I just happened to be there when they got there because I was worried this would happen. The two ladies did not speak any english at all and had to use a phone translator. They worked hard for 4 hours for a move out clean for a 1328 sq ft house. One of them asked me if everything looked good at the end- I saw quite a bit they missed but only pointed out a handful of things they missed that were still evidently dirty (eg. blinds, toilet, windowsills, stove, countertop)- she looked upset that I pointed these things out, didn't say anything and just went back to those rooms to address them. Since she seemed unhappy, I didn't mention the rest of the missed areas and cleaned the rest myself. I think they at least got 90% of it done which I heard is a win with cleaning companies. It would have been nice to get the 100% but I know they were tired and worked hard all day. They also left a dirty towel in the garage, two dirty towels outside the front door w/ a half empty water bottle, and a paper towel in the street. But overall, they cleaned the majority of the house well.

Highly Recommend! I can't say enough great things about this company. My mom lives with me and…read morewe've both had surgeries the last few years and haven't been able to deep clean or clean anything well that we have to bend over to do so I searched online and picked this company based on reviews and that they are a woman owned company. I am amazed at what a great job they did, bathrooms are spotless and the kitchen, wow, there were parts of the fridge I just thought wouldn't ever get clean and they did it. They are so much fun to talk to and truly went above and beyond, I can't say enough about how great the experience was and I will absolutely use them again. I will be telling everyone I know about them and recommending them to all.

These ladies are second to none! They did an amazing job on my apartment. They were so kind and so…read morefun to chat with. If you are looking for a professional, effective, and top-tier cleaning service, look no further. Book with them. I will definitely be booking again.

Franco's Home Cleaning Service is a phenomenal business. I first found and hired Franco in January,…read moreafter injuring my right shoulder in December 2024, weight lifting, as I started breast cancer endocrine therapy treatment, and really needed help around the house. Franco's team has delivered, and I've been highly appreciative, and impressed, with Mary and team, Sol, helping me monthly since January, for the past 5 home cleanings, or so, and counting. Mary, my head house cleaner, listens attentively, and I can trust her to deliver high quality work, listening to my needs and preferences. I also recently hired Franco's Home Cleaning for exterior and interior window cleaning, and they did a better job than professional window washers, who used pressure washers! Mary and team, Sol, attentively cleaned all windows, by hand, even correcting the exterior window cleaning that was done last year, as well as dusting and cleaning the interior of the windows. The price was also extremely fair. I can't recommend Franco's Cleaning Service highly enough! He is also an expert communicator, and his whole team is trustworthy, respectful, friendly, and helpful, while arriving on time, and performing high quality work!

I hired Franco's remotely as a gift for a friend. They were easy to work with and compared to…read morecompetitors you cannot beat the price! My friends were very impressed with the clean and decided to have the cleaners come routinely!

Ben and his team, Listen to my concerns and the second time…read morearound things were addressed. Customer Service from this team and persistence to make things right paid off. I'm glad I gave them a second chance.

Heidi did a deep clean on our house and was extremely thorough. She asked specific questions when…read moreshe first arrived and made sure that we were satisfied upon completion. Ben, who scheduled the service, was also great to work with.

Kayla is absolutely amazing! She did such a thorough job so quickly for our move-out cleaning…read more She's easy to communicate with, so sweet, and has great pricing. She let us know ahead of time what her cleaning entails, and she definitely took care of it all way faster than we had anticipated. I couldn't recommend her more!

Kayla is amazing! Quick, professional, reliable and very sweet. I'm so happy I found someone so…read morethorough and reasonable I can trust to help maintain my home. Thank you!

Kendra was not only the first to reach out to me when I created my Yelp project but also had the…read morebest pricing and availability. We were able to talk about the cleaning needs the day before and she was right on time the next morning. I have a small bathroom that needed a deep cleaning since I've been here 14 years and only give it a basic weekly cleaning. She was able to clean out the grout, scrub through everything and got it looking the way it did when I first bought my home. Highly recommend and I'll use her service when I'm ready for any other home cleaning needs.

I needed to schedule a move-in clean for my 3-bedroom townhouse, and Kendra and her team were…read moreamazing! Kendra was so communicative and professional from the start. She explained everything clearly, was transparent about pricing, and let me know ahead of time about any extra work that might be needed. Gia and Diana also came to help with the cleaning, and I'm beyond impressed. They cleaned as if it were their own home. Every detail was spotless, the kitchen looked a whole new color and totally brand new, and the place feels and smells so fresh. Simply amazing service, and I'll 100% be having them come back! Highly recommend!

I recently started receiving house cleaning services from Broom and could not be happier…read more The booking process was easy with a straightforward quote that was upheld. The staff was punctual and did a fantastic job. Upon arrival, they asked if there were certain areas of the home to focus on as well as requested my feedback at the end of the cleaning. I was impressed and the home was spotless. Even better they are a dog-friendly company and worked to appease the nerves of my timid pup. I am looking forward to my monthly cleaning services from Broom!

It looked beautiful! I really appreciate the help, the care, the attention to detail! Really,…read morethank you so much!!

They do the $19 initial cleaning related to a deep cleaning of everything that you own. It's not a…read morejoke that parts actually real. You do have to subscribe to a subscription before you get the free $19 cleaning so just keep that in mind. But the main thing is that you get a $19 total cleaning of your house which is absolutely epic. The subscription is worth it in my opinion. To each their own. After they cleaned my 10 athletic shorts they were stacked neatly in my bedroom.

DO NOT RECOMMEND!!! -10s. The cleaner arrived 2hrs late then didn't stay for the full 6 hours that…read moreI paid $315 for. The amount of cleaning that was completed was much less than 6 hours worth of cleaning and the areas that were cleaned were not completely cleaned. In a 5 bedroom, 4 bathroom home, 2 bathrooms were partially cleaned and floors on one of two levels were partially done. Kitchen wasn't touched. Nothing was completely cleaned - my teenagers can clean better and that's saying something. I honestly don't know what she did for 5.5hrs After the poor cleaning, I contacted Homeglow for a refund only to find the company leaves all refund decisions in the hands of the cleaner to accept or deny. This resolution process is completely biased in favor of the cleaner leaving the customer out to dry. STEER CLEAR OF THIS SCAM!!!!

These guys did a fantastic job. The workers got right to work, and worked really hard the whole…read moretime they were here. Thanks to you Ali and your team.

Amazing so fast, organized, efficient, they barely needed any guidance better than almost any…read morecleaner I've had before