Always very communicative, and flexible. Very prompt, and helpful when asking for specific deep…read moreclean items.

I hired them to clean a new home before I moved in, about 2,500 sq ft. They were better priced…read morethan other similarly rated groups and I appreciated that they gave a flat fee, rather than an hourly rate. Your milage my vary, but I was pleased they were able to come on short notice, the very next day. They worked for a little over 3 hours and I'm satisfied with their work. Is the house now absolutely spotless? No. Was it good value for the cost? Yes, most definitely. They also gave me the option to look things over before they left and I did ask them to re-mop a spot that had been missed. (Some internet cables had been piled in a corner and made it hard to get to the cat hair under it. But all I had to do was point it out and the gals grabbed the mop and took care of it.)

Ali and her crew just left my home, after spending 7 hours deep cleaning. The price was fair, and…read morethey earned a $300 tip for doing such an outstanding job. I have zero domestic skills, so they had a huge job to do today. I'm amazed by my shiny kitchen, the floors, the windows... everything is beautiful. Huge thanks, Ali! I'll hire you again soon.

I scheduled a cleaning service about a month in advance. We agreed on the scope of work, the price…read moreand that payment would be made when the job was completed. I also offered to have the owner come by beforehand to meet me and see the house, but she repeatedly declined. A few days before my scheduled cleaning, while I was out of town, the owner contacted me and said she had concerns because previous customers had not paid for services. Although we had already agreed on the payment terms when the appointment was booked, she then requested my full name, phone number and a credit card to hold the appointment. I suggested that she send me a photo halfway through the cleaning and I would send payment at that time. She declined and canceled my scheduled appointment. I understand that businesses have the right to establish policies to protect themselves. However, those policies should be communicated before accepting a booking--not a month later, just days before the scheduled service. Changing the requirements at the last minute and canceling the appointment left me scrambling to find another cleaning service before returning home from vacation. Unfortunately, I cannot recommend this business based on my experience and would advise finding another cleaning service for your needs.

Ben and his team, Listen to my concerns and the second time…read morearound things were addressed. Customer Service from this team and persistence to make things right paid off. I'm glad I gave them a second chance.

Heidi did a deep clean on our house and was extremely thorough. She asked specific questions when…read moreshe first arrived and made sure that we were satisfied upon completion. Ben, who scheduled the service, was also great to work with.

I'm not expert when it comes to cleaning, but I do recognize when someone goes above and beyond to…read moreensure what they are doing is done right and pride it taken in the quality of work they do. I wanted to take the time extra time and show my appreciate to Denver Cleaning Service they did an excellent job cleaning one of rentals. They did exactly what they agreed to do on time and within budget, can't ask for more. I guess that's also why the A+ rating with the BBB: https://www.bbb.org/us/co/denver/profile/cleaning-services/denver-cleaning-service-company-0885-90248071 Will defiantly being using there service again and would recommend them. Thanks Again

We used this cleaning company for nearly two years, across two different homes. In the beginning,…read morethe service was solid and consistent, which is why we stayed with them for so long. Unfortunately, over the last six months or so, the quality declined noticeably and steadily. I raised concerns multiple times and asked for specific notes to be added to our account so that the cleaners knew where to pay attention, but despite those efforts, the issues continued and in some cases worsened. It included simple things like the TV console and desks not even being dusted to fully missing cleaning entire rooms. At that point, it became clear the problems weren't being effectively addressed. On the positive side, Andrea, the coordinator, was always very kind and responsive, and the pricing was reasonable. However, consistent quality is key with a cleaning service, and that ultimately fell short. Because of this, I wouldn't recommend the company.

Always excellent in all aspects . Clothes nicely folded and placed in logical order. Can remove…read moreclothes from bags and placed in draw's. All very easy and convenient

Showed up on time, did a tremendous job, and was very reasonable. What else can you ask for?read more

I highly recommend this cleaning company, they did a great job on my property. I will definitely be…read moreusing them in the future.

From the owner: We have over 18 years experience cleaning houses and businesses. We have been voted Neighborhood's…read morebest for the last three years on next door.

Very responsive which I really appreciated! The cleaners worked really fast too. They did a good…read morejob, I would definitely recommend them especially considering they were not as expensive as other cleaners I had talked with about the job. Thanks Juan and your team for the good job and timely responses!

Cleaning Pros was hired to deep clean selected areas of my home - BATHROOMS (3) including "dusting"…read moreperimeter of room near ceiling, fixtures, and floor, wiping down baseboards (not just dusting) and wipe down shelves of 5 CLOSETS, deep clean of KITCHEN cabinets (vacuum and wipe down interior; clean exterior, pantry, oven, refrigerator interior), and ENTRY tile. With new carpeting and hardwood floors, the cleaners were specifically instructed not to clean those types of flooring. What they did do is vacuum some of the newly carpeted rooms and mop the hardwood floor, even though they were told not to do that. Clean ceiling fans by waving a duster at them and dislodged a ceiling fixture which they conveniently pretended not to notice or mention. What they didn't do was actually clean some of the baseboards, missed at least 25% of the interior of kitchen cabinets, missed the downstairs cabinets, and were packed up and ready to go. I had to wave them down as they were getting into their very nice, new(er) SUV and have them clean the oven, as agreed with scheduler. In spite of being told the lead cleaner was 80% proficient in English, there was definitely a language barrier that affected the ability to understand what their instructions were. Just nodded and said yes and did what they wanted. What they did do well was cleaning the refrigerator, the washer, the oven (it was a mess), cooktop, and the bathroom (less the baseboards and ceiling area "dusting"), and scraped something off the kitchen floor (I still don't know what it was). They did arrive on time and wore shoe protectors, which was greatly appreciated. I spot checked and found a couple items which they addressed. All in all, I've had to re-clean many of the areas they were tasked to do (kitchen cabinets, downstairs cabinets, dusting near ceiling, downstairs flooring). What I didn't do was check 100% of the work. They were tipped which I now regret as I find more things not done or need re-doing. I have learned a lesson that if you can't do it yourself, then you should be with them 100% of the time to ensure they do the work they were hired to do.