Always very communicative, and flexible. Very prompt, and helpful when asking for specific deep…read moreclean items.

To quote 'Guy', this company loves honest reviews. Even if my review is 1 star it will still give…read morethem volume and flow. So here is my honest review: You would be better served using another company that operates with honesty and integrity! Filled out the project request for a move in/move out cleaning service on Yelp and listed the MAX number of bedrooms and bathrooms (4 or more) allowed on the survey. Photo included. I received an estimated quote (NO specifics were provided with the quote) and a follow up message asking if I needed appliances cleaned.  I specified the number of appliances and confirmed the date and time for service. The day of service I received a message with a higher than estimated cost (no cost breakdown was provided) and instructions to prepay. Towards the end of the service, I received a call asking me to check the work that had been completed and see if I needed anything else. It was at this time that I noticed one of the appliances that I had put in my original request (I showed the cleaners my text and later sent a screenshot to the company) was not completed. As the team was taking care of this, I started receiving messages from someone named 'Guy'. Guy tells me that I have to pay more for the additional appliance. Since I already paid more than the estimated quote, I didn't agree with this.  Then Guy tells me that my estimated quote was for a 4/4 bed/bath home followed by a screenshot of my Zillow home estimate showing 4 beds and 5 baths. When I put my information into YELP I put in the max bed/baths allowed. I reiterated this during our phone call. Now if the company's practice is to pull up Zillow home estimates, this should have been done BEFORE you sent me the amount due on the morning of service. PERIOD! YOU should have specified the number of beds/baths the estimated quote covered which would have given ME the opportunity to correct it if needed. This should not be used as an EXTORTION tactic to get more money at the end. Nor should this be used as an attempt to appear as though you gave me some kind of concession on the service. Nothing I've said in this review is inaccurate. Use the same approach you use with scammers when they try to 'continue the conversation' and keep you texting or on a call. Hang up and block. Overall, bad business practices. Hope this helps!

We requested a Deep Clean Service, Roochii Cleaning through Yelp Projectswas super responsive…read more Julie and Seydy came and really did such an amazing job! They were also kind and cared about the quality. We really couldn't have asked for a better experience. We can't always afford these types of luxuries, but it was well worth the money. From now on when we can afford this, we will always go to Roochii. Thank you so much.

It was a bit of a struggle in the beginning to get this process going to get scheduled because I…read morewas requesting paperwork but once I got that, everything else went smoother. They must be really busy because they were a week out when I scheduled. They sent two cleaners to my house. They told me that they would call me 20 min prior to them arriving so I could meet them at the house (since I don't live there). Unfortunately, they did not give me a ring but fortunately, I just happened to be there when they got there because I was worried this would happen. The two ladies did not speak any english at all and had to use a phone translator. They worked hard for 4 hours for a move out clean for a 1328 sq ft house. One of them asked me if everything looked good at the end- I saw quite a bit they missed but only pointed out a handful of things they missed that were still evidently dirty (eg. blinds, toilet, windowsills, stove, countertop)- she looked upset that I pointed these things out, didn't say anything and just went back to those rooms to address them. Since she seemed unhappy, I didn't mention the rest of the missed areas and cleaned the rest myself. I think they at least got 90% of it done which I heard is a win with cleaning companies. It would have been nice to get the 100% but I know they were tired and worked hard all day. They also left a dirty towel in the garage, two dirty towels outside the front door w/ a half empty water bottle, and a paper towel in the street. But overall, they cleaned the majority of the house well.

Franco's Home Cleaning Service is a phenomenal business. I first found and hired Franco in January,…read moreafter injuring my right shoulder in December 2024, weight lifting, as I started breast cancer endocrine therapy treatment, and really needed help around the house. Franco's team has delivered, and I've been highly appreciative, and impressed, with Mary and team, Sol, helping me monthly since January, for the past 5 home cleanings, or so, and counting. Mary, my head house cleaner, listens attentively, and I can trust her to deliver high quality work, listening to my needs and preferences. I also recently hired Franco's Home Cleaning for exterior and interior window cleaning, and they did a better job than professional window washers, who used pressure washers! Mary and team, Sol, attentively cleaned all windows, by hand, even correcting the exterior window cleaning that was done last year, as well as dusting and cleaning the interior of the windows. The price was also extremely fair. I can't recommend Franco's Cleaning Service highly enough! He is also an expert communicator, and his whole team is trustworthy, respectful, friendly, and helpful, while arriving on time, and performing high quality work!

I hired Franco's remotely as a gift for a friend. They were easy to work with and compared to…read morecompetitors you cannot beat the price! My friends were very impressed with the clean and decided to have the cleaners come routinely!

I recently started receiving house cleaning services from Broom and could not be happier…read more The booking process was easy with a straightforward quote that was upheld. The staff was punctual and did a fantastic job. Upon arrival, they asked if there were certain areas of the home to focus on as well as requested my feedback at the end of the cleaning. I was impressed and the home was spotless. Even better they are a dog-friendly company and worked to appease the nerves of my timid pup. I am looking forward to my monthly cleaning services from Broom!

It looked beautiful! I really appreciate the help, the care, the attention to detail! Really,…read morethank you so much!!

I needed to schedule a move-in clean for my 3-bedroom townhouse, and Kendra and her team were…read moreamazing! Kendra was so communicative and professional from the start. She explained everything clearly, was transparent about pricing, and let me know ahead of time about any extra work that might be needed. Gia and Diana also came to help with the cleaning, and I'm beyond impressed. They cleaned as if it were their own home. Every detail was spotless, the kitchen looked a whole new color and totally brand new, and the place feels and smells so fresh. Simply amazing service, and I'll 100% be having them come back! Highly recommend!

Kendra was not only the first to reach out to me when I created my Yelp project but also had the…read morebest pricing and availability. We were able to talk about the cleaning needs the day before and she was right on time the next morning. I have a small bathroom that needed a deep cleaning since I've been here 14 years and only give it a basic weekly cleaning. She was able to clean out the grout, scrub through everything and got it looking the way it did when I first bought my home. Highly recommend and I'll use her service when I'm ready for any other home cleaning needs.

Anastasiya and her team are extremely reliable and consistently do a thorough cleaning every time…read morethey come to my apartment. They are trustworthy and I never worry when they are in my apartment alone. They are all so polite and Anastasiya always wants to provide optimal service. I cannot give them a better rating.

Mountain High has been doing my cleaning for years now. Always courteous, reliable, and fast. They…read moredo a great job making my place look clean again.

Ben and his team, Listen to my concerns and the second time…read morearound things were addressed. Customer Service from this team and persistence to make things right paid off. I'm glad I gave them a second chance.

Heidi did a deep clean on our house and was extremely thorough. She asked specific questions when…read moreshe first arrived and made sure that we were satisfied upon completion. Ben, who scheduled the service, was also great to work with.

We used this cleaning company for nearly two years, across two different homes. In the beginning,…read morethe service was solid and consistent, which is why we stayed with them for so long. Unfortunately, over the last six months or so, the quality declined noticeably and steadily. I raised concerns multiple times and asked for specific notes to be added to our account so that the cleaners knew where to pay attention, but despite those efforts, the issues continued and in some cases worsened. It included simple things like the TV console and desks not even being dusted to fully missing cleaning entire rooms. At that point, it became clear the problems weren't being effectively addressed. On the positive side, Andrea, the coordinator, was always very kind and responsive, and the pricing was reasonable. However, consistent quality is key with a cleaning service, and that ultimately fell short. Because of this, I wouldn't recommend the company.

They always do a great job. They have always been flexible when I've needed to make changes and I…read morealso really appreciate that they text me when they are on the way.

Had a need for fast cleaning service before a move-in and they responded immediately and came in…read morewith a bid at a very reasonable price. Alejandra did a thorough job cleaning our basement and her partner Jeffrey was helpful walking us through all the details. Overall a great experience, thanks for the help!

They arrived right on time and the house they cleaned was a move in move out and it was in super…read morepoor shape. This team did a fantastic job! I was so pleased and I will be using this company over and over again. I would highly recommend this company.

Around the Clock Movers were amazing from start to finish! They were extremely professional, very…read morecommunicative (explained the steps and expectations along the way), so polite and courteous! Additionally, I thought it was a very reasonable price. If I have to make another move, this is who I will call. Phillip and his team are the best!

Right on time and extremely efficient. The is my third move…read morewith them. They are not a big company where they are just hired to move your things. They are thoughtful, personable and careful with you items. They are my go to mover.