I had a great experience at SWHD today. I saw a beautiful pre-owned Road King Classic online and it…read morewas a bike I had passed on buying a while back and always regretted it. I called the shop and spoke to KB in sales, and he was very nice. I happened to be on vacation at the time and didn't want to lose out on the bike so I asked if I could leave a credit card number to hold the bike and he said "No problem" and held the bike for 6 days. While on the way home from vacation, I saw a sign saying "Orange, 20 miles", so we decided to stop in and check the bike out. Well, the bike was as beautiful as I hoped and I knew I wanted it. I told KB I would come back the next day to do a deal. I got back to the shop today and KB was ready to take me on a nice test drive, and he could probably tell from the grin on my face that the bike was sold. We agreed on the price and I was sent to see the really great people in accessories, parts, and service- I was really impressed with Kim, Jimmy, and everyone I met. The lady who helped me pick out a new pair of riding shoes was super nice as well. Then it was off to see Kelsey in Finance and the process could not have been easier- she is smart, efficient, and a true pro. I was out of her office in under 10 minutes, which NEVER happens at dealerships. I'd like to thank all of the staff, especially those I mentioned, at SWHD for being so kind and genuinely happy with what they were doing. KB even asked me to let him know when I made it home (I live 90 miles from the shop) and that tells me what great people SWHD has working for them. Next time I'm in the market for a new bike, I will probably pass 4 other dealers on my way to SWHD. Thank you!

purchased a used ultra glide there about a month ago. Brock Foster was my salesman and he did a…read moregreat job making the transaction go smoothly. we took a nice test ride to make sure it was the ride i wanted and he threw in a nice helmet in the deal. totally satisfied with the bike and the whole deal.

This motorcycle shop is great; Old School: perfect service, best rates in the business and real…read morepersonal contact. Think I'm bs-ing? 1. Had an Yamaha R3. Tipped it over once and made a bee-line to Thom, the owner. He immediately sourced quality (not over repriced, I checked) parts. I paid for the parts list and they were shipped, installed and tested by Graham inside of a week. The bike was armored to tank levels: every set of sliders, engine and handlebar protection. It was OEM quality. 2. I out grew the Yammie and upgraded to a '25 Honda Hornet, brand spanking new and just on the market. I decided I was not happy with OEM its systems and bought $1K of parts (yes, bike owner procured parts). Patricio, with a smile on his face (he loves what he does), put the bike up on the stand and crammed most of the add ons I got. Firefly personnel never force or jury-rig parts onto a bike. The ones which didn't fit/work was returned to the me with an explanation of non-use. Patricio installed the add-ons with superior work to Honda manufacture. The wiring was flawless: neat, traceable and firmly secured. Even something as small as the positioning of a random switch was done with ergonomic precision - German benchmark work. Everything, installed works perfectly and the parts which didn't fit or work was returned to me in original condition. I rode away with new powerful aux lights, a new console identical to a car's CarPlay interface (with front and rear cameras), monogrammed chain guard, etc... Free?: good conversation and a few laughs. Im happy - again.

From the owner: Locally Owned Business, we specialize in all makes and models of motorcycles, scooters, ATVs, and…read moreSide by sides. We also offer pickup and delivery services and roadside assistance.

On the rare times I don't do my own work on the BMW I have owned for 32 years, my go to guy is…read moreAnton. Knowledgeable, pleasant, does good work, and interesting guy to talk to. I always learn something during a visit to VM.

From the owner: Service and repair of BMW motorcycles. We don't work on any other brands.read more

Josh provides the customer service that is beyond expectations, especially these days…read more Had some trouble with the hand brake on my 2007 Road King. I picked up a new piston and was having trouble replacing it myself. By luck I ran across his shop. Reached out and he was incredibly responsive and accommodating. I brought the brake master cylinder into him, went to the store down the road, came back and it was fixed. He gave great suggestions for bleeding the cylinder and then the brake lines. Brakes are back to normal. All good.

This shop will make you forget the dealer and their overpriced T shirts. This is where to take your…read morebike for service, upgrades, and repairs. If you want to be treated like a valued customer, take your bike to a small place that's focused on good customer service and good craftsmanship.

I usually work on my bike myself, but this year I didn't want to spend too much time on it,…read moreespecially replacing the stock front fork with an Ohlins on my Yamaha XSR700. I also wanted a second set of eyes to check all my work and inspect everything once in a while, so I dropped my bike off at Fairfax Cycles. The main service I requested was to replace the front fork and exchange the fork and brake oils. I bought the Ohlins fork from Partszilla and dropped it off at the shop. I was missing some other small parts needed, and they were able to order it for me. I had a budget I wanted to stick to, and they were able to work with me to meet my budget and the services I needed. They were very flexible. For the amount of work done on my bike, I'd say the price was fair. The place is very busy all year round, though. Please set your expectations. You'll likely have to wait to get serviced. You'll also need to pick up ASAP. I felt good about all the services performed on the bike. The installed Ohlins fork makes the bike so much better. Will I come back, a definite yes.

great people Terry is great, their rates are very reasonable comparing other bike shops in…read moresurrounding area, great

shop is now closed. Brian retired. I used him for over 10 years and had many, many upgrades to…read morelooks and performance with Brian. EXCELLENT work.

Great service for a reasonable price! The Harley dealership told me my bike was too old to fix at…read morethe dealership but no problem getting it done here.

As a new female rider, The Cycle Center has been wonderful to work with while servicing my 2006…read moreHonda Shadow. They stay busy and I see why! They answer all my newbie questions to help me understand my bike better will be my bike shop for many years to come!

Where to start…read more Friendly. Honest. Great service. Great customer service. Great prices. Great work. If that is what you are seeking for your motorcycle needs, well then this is the place you have been looking for. They are top notch in all categories. They fixed up my 2011 Yamaha YZ250F and did it without breaking the bank. They did not overcharge me, they did not try to sell me things I dont need or want, and most of all treated me with respect and kindness. What a top notch group of people!!!! Most definitely highly recommend them!!!

worst company i've ever dealt with. watch what you buy! you may not get a refund on it if it turns…read moreout to be defective. avoid electrical items at all cost. this company will not refund you!

I was very pleased with the service, and the turn around time, at this shop. I called a couple of…read moreweeks in advance to ensure they would have the parts (rear brake pads for a Victory) on hand when I brought the back in). I dropped the bike off mid-day on a Tuesday and had it back mid-day the next day. Pleasant experience and a great price. I will take my bike back for future service needs Keep in mind that this is a small shop and the owner not only has to answer the phones on the days he does not have help, but works on bikes, too.

Very knowledgeable and professional, doesn't just work on Harleys, also does powder coating. Have…read moreused this shop several times and would highly recommend.

I had an issue with my motorcycle that I had narrowed down to a few things, but I couldn't figure…read moreout what the problem was (lack of skill/knowledge). My battery jumper was showing a good battery, too! I spoke with Drew on the phone and asked if he could service my bike. He diagnosed a few different things it could be over the phone, and it turns out it was the battery was dead (as he predicted lol). Within 24 hours or maybe 36, he was able to pick up my bike, have it diagnosed, and provide an accurate estimate of costs. I dropped off some cash to him, and the parts are on order. I am looking to be riding again within a few more days! After speaking some more with him, I found out that Drew is a knowledgeable motorcycle technician and shop manager with over 20 years experience. If you have a Harley, sport bike, standard bike, whatever, I assure you, Drew can sort you out.

From the owner: Motorcycle repair in Sandston VA. Factory trained techs. All makes and models. Reasonable rates and…read morefast turnaround times. Tires. Service & repair. Customs & performance.