needed a custom turbo exhaust pipe fabricated in less than a week and they made it happen for me…read more high quality work and customer service!

Yea 950$ for a carbon cleaning is robbery. Could never recommend these guys when they are charging…read moredouble the usual rate for routine maintenance.

Honest and reputable guys. This is a father son team dedicated to good customer service, but more…read moreimportantly, they are expert mechanics who get the job done. Always been charged more than reasonable prices. Writing this review at 165,000 miles and while taking it to them, have had only basic repairs done--oil changes, rotors switched out and brake pads changed. Totally recommend

Joaquin did an awesome job on my toyota!!! Clean Work, Great price, Was in and out fast!! you can…read moretell he has been doing this for a long time. highly recommend!!!

This isn't a traditional review because I haven't used Car Doctor for direct service yet--but I…read moreabsolutely will in the future! I felt compelled to share how much care and courtesy their team member, Nelson, showed me during two separate car issues. My elderly parents live in Culpeper, and I visit them every weekend. The first time we met Nelson, our car needed air. My husband and I went to three different gas stations (including the nearby 7-Eleven) and none of the pumps worked. We pulled into Car Doctor, and Nelson kindly drove our car into the garage to fill the tires. He completely refused to take any money for it. Just a few weeks later on a Friday after 5:00 PM, I was driving into town when I heard a loud pop followed by a heavy humming noise. A plastic panel on the bottom of my Prius had broken off and was dragging on the road. Even though the technicians had already gone home for the weekend, Nelson was still there. He immediately identified the problem, pulled the car in, and cut off the broken piece to create a safe, short-term fix. Once again, he refused to take a single dime! Just when I was losing faith in humanity, an honest, kind, and caring person like Nelson reminded me that great people still exist. This is small-town community care at its absolute best. While I was there, I also noticed the shop area was completely immaculate. I will definitely be bringing both my car and my parents' car here for all future services. I look forward to giving them my business!

New to the area, 1st time here for an oil change on my Mercedes SUV. was so easy to book…read moreappointment online. Technicians were professional, prompt and provided quality service great to know they can provide all maintenance needs for my vehicle Mo and Nelson were great and I truly appreciated their time and attention will definitely return with my other vehicle and refer others to Car Doctor. Thanks so much for exceptional service

My car had a mysterious electrical problem that Cross Road Auto Repair was able to find and fix…read morerather quickly and at a cost below what I was expecting. Two other shops had previously looked at my car and told me they Could not find anything wrong even though there Was a problem that kept causing the battery to have to be replaced after 2-3 days without driving. They also did a fantastic job on our nearly new Genesis and talked me out of paying for work that I thought I needed but didn't. I trust them completely and will be using them exclusively from now on.

Rude Owners , way too expensive , used inferior parts but charged a premium, All Car Service…read more(540)373-6522 by the Fairgrounds is much more reasonable with prices and both Jon's are extremely helpful , knowledgeable and just all around good people , and in return they are good& fair to their new & loyal customers so go there 1st , I promise that you will Thank me for it!

Fast,honest, and no grease in my car! It's nice to find a shop I can trust. I have bought tires,…read moreoil changes, and state inspection. I hear them speaking with other customers and in more than one case explaining what they can do to patch an issue until they can better afford a costly issue. Honest shop and very fair prices. Recommend 10/10

Send this to Yelp. I'm too far to check in…read more The service at this place was terrible. To change a battery, they wanted to charge a whopping 75 dollars, claiming that's what the book says. That's absolutely ridiculous, and they're fully aware of it. Needless to say, neither I nor anyone I know will be going there for any kind of service. I don't care if they have high ratings for their work; I suppose they're desperate for cash. Please make it make sense!

Absolutely the best mechanic work in the area. So pleased with the fair policies and complete…read morehonesty. I trust this business 100% as they have never been anything but up front with our family and treated us well. The owner is an outstanding person and master in his field.

After moving to Culpeper I was nervous about finding a good, reliable and honest car repair shop. I…read morethank the day I found Thompson. They have been wonderful to work with, go above and beyond to make sure we are safe to hit the road again. I highly recommend them .

Very nice people, fixed my issue, let me leave the car for a week, while I was away on business,…read moredid a great job.

I would strongly recommend taking your vehicle somewhere else. My experience with this facility was…read moreextremely frustrating and expensive. Chris, who presented himself as the person in charge, was extremely difficult to deal with. When I asked to speak with the owner or a supervisor, he would not provide that information or allow me to speak with anyone else in management. My biggest concern was the additional work and charges that I did not authorize. I originally brought my truck to this facility because it needed a replacement transmission, and the transmission repair was covered under warranty. After they received the transmission, it took more than five days to complete the repair. When I picked up my truck, I made it approximately two miles before it broke down. The engine began rattling, ran extremely poorly, and then shut down. The truck had been running properly when I brought it to them. Instead of resolving the problem with the original repair, I was told the problem was the spark plugs and wires. I was then charged another $250 for this work, along with another $179 diagnostic charge. I did not bring the truck in for spark plugs and wires, and these additional charges were not part of the original repair I authorized. After they claimed the truck was repaired again, I picked it up and it made it only about one mile before the problem happened again. At that point, I had completely lost confidence in the facility. I had the truck towed to my home and finished the repairs myself. There was also an issue with my old parts. I specifically asked Chris to keep the old parts for me, and he agreed. When I returned approximately 30 minutes later to pick up my truck, I was told they had already thrown the parts away. I was then told that customers have to request their parts before the repair begins. That was not what I was told when I asked for them. What makes this experience particularly frustrating is that I was charged additional money for repairs that I did not authorize as part of the original job, and I ultimately had to take the vehicle home and repair it myself. I don't have a problem paying a fair price for quality work. What I have a problem with is being charged additional fees for work I did not authorize, being charged repeated diagnostic fees, having the vehicle returned to me in worse condition than when I brought it in, and then having to finish the repair myself. In my opinion, the customer service, communication, and handling of my vehicle were unacceptable. I would not recommend this facility, and I strongly suggest getting a written estimate and written authorization for every additional repair before allowing them to work on your vehicle.

Called in afternoon to see if my auto concern could be looked at. After talking with them we…read morescheduled a pick up the next day because I was at work and I was not able to drive to the shop. Couple days later...problem resolved...and their diagnosis was on spot. Drives like a dream...DAS garage even provided a drop off service for my vehicle. I was treated very professionally and kindly. I was concerned about costs, looked it up, and they had an absolutely fair price for the work I needed. I've had no issues so far, and plan to continue going to them for all my needs. Subaru Forester-2010

Had what I thought was a problem with my rear disk break. Took it in and was in and out in about 1…read morehour. Fantastic shop. My new go to.