I can't say enough good things about Rays. They've done service on our class A RV for a few years,…read moreand as we've recommended to friends, they are happy too. The work is done timely and efficiently. The mechanics know their stuff. They go above and beyond. Recently we had a bigger repair come up that was an "RV warranty" issue. I'd like to give a huge shout out to Amy for going to bat for us and getting results. Not only was she on point, and training a less experienced technician, our bus was ready 2 days earlier. My brothers own a shop and I run everything by them. They said they wouldn't be able to do things for much less than Rays does (and that means I'm not paying labor with them).

I had a great experience at Ray's Automotive getting a DPF error code diagnosed and fixed on my…read more2018 Jeep Grand Cherokee Overland EcoDiesel. The customer service was outstanding--Amy shined like a polished diamond. She was friendly, informative, and efficient, and she kept me updated every step of the way with clear explanations of what needed to be done and why. I also really appreciated that the owner was directly involved in the repairs and took the time to walk me through everything in a way I could understand (I'm not technical at all). If you want honest work, great communication, and people who genuinely care, I highly recommend Ray's Automotive--this will be my first call the next time my Jeep needs service.

Big ups to the Taylor Boyz!…read more Support your independently owned and operated business. Why go to U-Hawl to get a trailer hitch installed when you can go here and get it done better and less expensive. You get presonalized service, they work on an appointment basis. They won't overcharge you for the hardware and they do quality work at a fair price. Plus, if you need to go back...they will be there to provide service. Can you say that about U-know who? Jeff has been in the business for many years. He has a trailer sales business in New Baltimore. At this location it's primarily reciver hitch, electtrical harness and ball mount install. You will not beat their price or quality.

Simply the best in the biz, and you will not find nicer people anywhere. The owner goes above and…read morebeyond to help his customers, and I would not trust my trailers to anyone else.

If you decide to get your car inspection done here, make sure your wiper blades are absolutely…read morebrand new. They are zero tolerance on the condition of your wipers. I was failed for both of my wipers. The passenger wiper, I understood when they told me I guess because I honestly couldn't remember when I replaced it because it worked perfectly. But the driverside wiper was barely 4 months old. I hear they do great work but if you think an inspection with them will be quick and easy, your wrong.

My truck was running when I dropped it off to be inspected. I paid $800 to get it to pass…read moreinspection . I picked it up when I got a phone call that it was ready for pick up and it wouldn't stay started . I was told that that's the condition I dropped it off to them which couldn't possibly be true. I got it towed to another repair place to get it fixed.

Great People. Great Service. In andOut in the timeframe…read morestated. Make sure to say HI to Alan!

I took my vehicle in for diagnosis and repair regarding three issues: an acceleration issue,…read morehandbrake repair and to assess the wear on my brakes and potentially have them replaced. While the first issue was a complex issue and could not find resolution with the assigned technician, I did not have a good experience with Jeff Grogan. At the end of their diagnosis, I received a call saying they were not able to replicate my issue and they had neglected to assess my brakes at all. As for the labor value of replacing my handbrake assembly, I was quoted $500 for the part and labor cost: a price that is much higher than what the prices returned by Internet searches.

My family and I were driving home from vacation and our coolant was leaking and car overheated. We…read morewere referred to this mechanic and they were amazing and accommodating. They fixed the problem and we were back on the road within an hour. Would definitely recommend this business if you're in the area and need car work. Another plus is that it didn't break the bank account!

We were stranded in the middle of nowhere 2 hours short of our Williamsburg destination thanks to…read morethe demise of our alternator. Kind people recommended Joe's service center and made sure we could get to his shop. Joe and Sean immediately assessed the situation, ordered to part, and got us back on the road in a few short hours!! Thanks so much, guys!! Best part--they didn't price gouge these elderly out-of-state visitors. We're so grateful to all you kind folks who helped us!

My hubby and I have dealt with these guys for years. Mostly for trailer hitches, and each time,…read morethey have done a top notch job. They are always cheerful, very knowledgeable, and truly care about your satisfaction. Yesterday, we had them put a wiring harness and hitch on our new 2016 Mazda suv. We wanted a "metal plate" that holds the connection (so you can connect it with one hand) but it was hard for them to do with all of the plastic below the bumper area, but they made it happen. Looks really sharp and is super solid. Keep up the great work guys!

When you are looking for a service such as a wired trailer hitch, you may find a cheaper product…read morebut you get what you pay for. Today I purchased my 3rd hitch since 2008. Yes, I may trade SUV's too often but I like to have them equipped with a hitch. I got a quote from John who is very personable and a true sales guy. Maybe not always exact with his part numbers and quotes. I had an appointment today and when I showed up they were ready for me. After consulting with Vince, his more experienced partner, it was determined the wiring harness quote was off by $175.00. This purchase is a cost/benefit equation so I had to make a decision. After considering all the options, I decided to go ahead with it. Utijlmatey it was $91.00 more. Vince stepped in and helped with the labor of taking apart the rear interior to get the job done. Wiring a German made SUV isn't always an exact science. The Audi dealership quoted $1,200.00, I would never pay that but it was a point of reference. I felt confidant that I was getting quality work here and they would stand behind it. I was a bit bothered they were off the original estimate. It was just that...an estimate so...all is well that ends well.

Joes Service Center is exceptional…read more During a Va state inspection the technical advised me that my 2013 Toyota 4 Runner with 25,000 miles on it needed new front and back brakes WITHIN THE NEXT YEAR. About a month later and after receiving a $99.00 brake pads special from Koons Toyota I decided to take it there. Upon checking in I was immediately hit with the BS up charge game. The advisor without even seeing the truck told me I would need new front and back rotors in addition to the pads. I told them I'm responding to the $99.00 coupon they sent me and asked how they could recommend services without ever looking at the vehicle first.. I told them to first look at the car and then let me know if it was necessary on a 25,000 mile vehicle that still had factory brakes and rotors. They looked at it and after 3hrs came back and of course, I needed everything the advisor initially told me I would need even before looking at it. The price they quoted me was $1,200.00. After lots of choice words I declined and took my vehicle back.. I believe Koons is a total scam.. After a previous very positive experience with Joe's I decided to go there even though it was over an hour away.. Booking the appointment was easy and I was able to get in within 2 days. When I arrived the lady at the front desk was super nice, welcoming and professional.. I explained what the state inspection center told me about needing new brakes and didn't mention the rotors. I was waiting to see if they also recommended new rotors.. After they looked at the vehicle they called me and said that I needed new front and back brakes, but it wasn't urgent and I could wait about a year.. They didn't mention the rotors.. I went ahead and had the work done and within 2 hours everything was complete. Grand total price was $257.00. I was floored after the BS Koons tried to pull.. I literally saved around $1,000. The work was exceptional and the brakes work perfectly.. This was my second experience with them and they were phenomenal..

I have been taking my vehicles to Joes for twenty three years. I have enjoyed great, competent…read moreservice in every case. There is a reason Joe wins the "Best of Warrenton" award every year for auto repair and service since inception in 2007. Honest and reasonably priced. Joe knows cars and trucks. Skip Warrenton

I've had 3 servicings done at Toyota Warrenton. Their staff is friendly and the prices are…read morereasonable. I've never had issues of them trying to overcharge for services or provide something that wasn't needed, unlike my experiences at other Toyota and non-Toyota dealerships. I live in Fairfax now so the Fairfax Toyota is closer, but after a recent negative experience there I decided it was worth it to make the drive to Warrenton. Warrenton did the same work for $240 cheaper, and confirmed I didn't need an extra brake flush that Fairfax wanted to charge $160 for. The waiting room is clean and quiet, and they have wifi. The service has always been prompt, although I book ahead of time online and note what I need.

Prepare to be overcharged…read more Warrenton Toyota had a used, rare‑trim vehicle I had been searching for, and unfortunately that's where things went wrong. They did provide a Carfax report, which showed the vehicle was a corporate fleet car -- not the "owner's personal vehicle" as stated. That alone was concerning. The test drive was limited to a slow neighborhood loop until I insisted on evaluating the suspension, acceleration, and braking. Only then did the salesperson reluctantly allow a proper drive. Once inside, they accepted my offer quickly, but padded the "dealer service fee" (documentation fee) to an excessive $795 -- far above the typical $250-$350 quoted elsewhere. This fee is set by the dealer, not Virginia, and I should have walked out. Financing was worse. They only ran my application through Toyota Motor Credit, returning an 8.63% rate despite excellent credit. They did not shop for better rates. When I questioned the sudden increase to 8.77%, the finance manager dismissed my concern, claiming the difference "only amounts to $70 over the life of the loan." It was not what we agreed to, and only after pushing back did he revert it -- then announced he would not change anything else on the paperwork. It left me wondering what else was buried in the contract. I was also told I could either return to the dealership for my plates or pay $60-$80 to have them mailed. After being charged nearly $800 in dealer fees, this felt unreasonable. The most concerning part came afterward: the dealership never collected the rather large 2/3 cash down portion of the purchase intended to be paid from savings via check. When I called the dealership when realized, a manager admitted they should have collected it and instructed me to drive back -- a 2.5‑hour round trip. Only after mentioning inclement weather did she offer certified mail. My bank advised wiring the funds instead for security, but even that is risky if as they could just claim they did not receive it and it is essentially just like cash. The finance manager ultimately came to my home as the weather got worse so to pick up the deposit check. Even then, he refused to issue a receipt for the payment. He also refused to refund the $250 that the DMV paid the dealership after they incorrectly listed me as an uninsured motorist -- despite the fact that I had produced proof of insurance before driving the vehicle off the lot. This was extremely concerning and felt like yet another predatory practice. The entire experience left a sour aftertaste. Between the inflated fees, questionable financing practices, lack of transparency, refusal to correct errors, and logistical mistakes, I cannot recommend Warrenton Toyota.