A decade ago, Truckin Thunder quoted me $1.5k to install step-ups on my Sprinter Passenger van. I went home and bought a set on Amazon for $200 and installed them myself. My mistake was not splurging the extra $300 for a step that ran the whole length of the passenger side, rather than just two small steps for the driver and front passenger. Fast forward to earlier this year and my wife wants a step for the rear passengers so her elderly parents can get in and out more comfortably. She asked around and other Sprinter owners in the area told her that Truckin Thunder was the place to go. I'm busier these days so I figured it was worth the labor cost to have someone else take care of it. Learn from my sad tale of woe and incompetence, reader -- it was not. We picked up the van today and the long step on the passenger side is visibly crooked -- not on one axis either, but two! And not only that, but the step is so far under the body of the van that you can barely get your toes on it. It doesn't function as a step! After examining it, my wife called Truckin Thunder and explained that they had installed it incorrectly. Without even waiting for an explanation, the rude manager cut her off and said, "No we didn't." She said that it was a worse step than what it was replacing and could she have the old one back -- no. She told him that he sold her a step that couldn't be stepped on, that failed to meet the requirements that he gave her, and she wanted to return it -- no returns, she was told. I'll never go here again, that's for sure. read more

When you are looking for a service such as a wired trailer hitch, you may find a cheaper product but you get what you pay for. Today I purchased my 3rd hitch since 2008. Yes, I may trade SUV's too often but I like to have them equipped with a hitch. I got a quote from John who is very personable and a true sales guy. Maybe not always exact with his part numbers and quotes. I had an appointment today and when I showed up they were ready for me. After consulting with Vince, his more experienced partner, it was determined the wiring harness quote was off by $175.00. This purchase is a cost/benefit equation so I had to make a decision. After considering all the options, I decided to go ahead with it. Utijlmatey it was $91.00 more. Vince stepped in and helped with the labor of taking apart the rear interior to get the job done. Wiring a German made SUV isn't always an exact science. The Audi dealership quoted $1,200.00, I would never pay that but it was a point of reference. I felt confidant that I was getting quality work here and they would stand behind it. I was a bit bothered they were off the original estimate. It was just that...an estimate so...all is well that ends well. read more

Great staff, prices and service! Any of the negative reviews here and just disgruntled people that blast every place they go with negatives.

These guys are a throwback of how things used to be where there were friendly experts who easily and happily shared their knowledge and looked out for the consumers best interest. For all your vehicle accessory needs, and to wholly nerd-out on truck stuff - go talk with the folks at Truckin Thunder. read more

My hubby and I have dealt with these guys for years. Mostly for trailer hitches, and each time, they have done a top notch job. They are always cheerful, very knowledgeable, and truly care about your satisfaction. Yesterday, we had them put a wiring harness and hitch on our new 2016 Mazda suv. We wanted a "metal plate" that holds the connection (so you can connect it with one hand) but it was hard for them to do with all of the plastic below the bumper area, but they made it happen. Looks really sharp and is super solid. Keep up the great work guys! read more

I can't say enough good things about these guys! I just picked up my horse trailer that had to spend about three weeks (holiday time was thrown in there) with them, trying to track down a short that was making the trailer brakes lock up. Three weeks sound scary right? I am pleased to say they were incredibly reasonable in their price and didn't charge me for all of the diagnostic work. I think the labor was only for the time spent actually fixing it. They had to trace almost all of the wire in the trailer, to find a spot with wires that were frayed due to mice damage. The wires had melted! They were very thorough in how they fixed it and also friendly and helpful with my questions. They previously installed three brake boxes, a gooseneck hitch and a bug guard on the hood of various vehicles. I will continue to work with them for sure! read more

Spent the morning with the Truckin Thunder group at Ashland. Great folks that work there. Our boat axel fell apart, and these folks spent the morning trying to rebuild it to get us on our way. Your work, and generosity are amazing. Thank You!! read more

Just spoke to someone on the phone about having shelves put in my work van and what a great first experience it was. The guy I talked to could not have been more helpful. I will definitely be doing business with them. read more

Needed some WeatherTech floor liners for my new truck. I've driven past this place on 17 for years but never had cause to stop in. But seeing they were a WeatherTech dealer, I figured I'd stop in to see if they had what I needed in stock to save the wait time that would happen if I ordered the floor liners on-line. They did. The staff was super friendly and answered my questions about the floor liners, and a couple other items I was thinking about getting for my truck, with no problem at all. Friendly, helpful, and enthusiastic, without being pushy. Zero doubt I'll be going back for anything I need for tricking out my truck. read more

First time using these guys and the service was great. I got shelving done and a back up camera for my work truck and it looks great. I will be bringing my personal truck her for any of my upgrade needs for now on. Thanks guys!! read more

Closed on Saturday and Sunday. Sucks for people who have M-F jobs.

These guys are awesome! They are personable, friendly, reasonable price-wise and really want to give the customer the best service they can. As a female truck customer, they treat me with respect. I feel welcomed and they are always happy to answer my questions. I've used Truckin Thunder in Fredericksburg for several trucks now and wouldn't go anywhere else. read more

We just bought a new truck and wanted to dress it up a bit. First, I went here just to check out the staff and the prices. I found everyone knowledgeable and very helpful. The prices are reasonable and was very pleased with the work they did. I wish all businesses were like these guys. Treating the customer well, doing the job correctly and having the patience of Jobe with answering all the questions we asked. They installed a trailer hitch and an Undercover very quickly and then showed me how to use it all too. We'll be back! Thanks again Guys! read more

I'm new to Yelp, so this review is about 6 months after the fact. I went to Truckin Thunder for a tonneau cover. They sold me on a softcover, based on ease of use and price. I was unsure, but they promised I could switch it for something else if I wanted. Sure enough, I returned 10 days later for a hard folding cover. I couldn't be happier with their customer service or the cover. I will be back soon for a hitch cargo rack. read more