Great service and extremely reasonable. We had a slide issue and was worried about the cost of the…read moreservice. It turned out to be a rubber seal caught in the gear. They charged me an hour of time and sent me on my way. I had a new set of stairs installed and had it winterized, as well. Great customer service and quick.

This group is far different than the rest of the RV repair shops and in-house dealership shops I've…read moredealt with over the years. I'm truly impressed with the customer service and quality workmanship. They are busy but comes along with being good. They are the go to people when your needing it done right.

If you want an honest, upfront and reliable dealership look no further. I can't say enough good…read morethings about the crew at Road Trip Camping. No crazy sales tactics no selling you crap you don't need. Just honest to the point help. They have a loyal customer base which of which I am happy to be a part of. I would rather drive 5 hours and past multiple other RV dealers to see the Road Trip Camping crew. It's hard to put my finger on exactly what it is. But I think honest sums it up. I was comfortable giving the a 5k check based on a hand shake agreement

BETTER BUSINESS BUREAU COMPLAINT FORTHCOMING…read more I strongly recommend that prospective buyers use caution before purchasing from Road Trip Camping. My experience after buying a 2024 TAXA TigerMoth Overland has been extraordinarily frustrating, and I am now preparing to file a complaint with the Better Business Bureau. When I purchased the camper, owner Warren and his staff repeatedly emphasized Road Trip Camping's relationship with TAXA, their standing as a major dealer, and Warren's personal relationships with people at the company. Those assurances gave me confidence that if something went wrong, I would be taken care of. Unfortunately, things went wrong almost immediately. First, the air conditioner supplied with the camper made violent gurgling noises and had damaged controls. When I initially reported it, Flo suggested the noise might be normal because her trailer's AC sounded similar. I pushed the issue, submitted a warranty claim, and the replacement was ultimately approved. I was instructed to purchase the replacement myself and submit the receipt for reimbursement. I did exactly that. Months later, I still have not been reimbursed more than $200 for the replacement AC. Then came something far more serious. On only my third trip with the camper, the driver's-side wheel bearing disintegrated while my wife, children, and I were traveling approximately 70 mph. A passing motorist yelled to us that our tire was on fire. We slowed down and pulled over. The bearing had failed catastrophically and generated enough heat to damage the hub components. When the trailer service company arrived, the wheel was precariously positioned on the axle. This could have ended very differently. This was particularly disturbing because I had been told the camper had been serviced and inspected before I purchased it. Warren personally assured me that he would oversee the warranty repair. Because I live nearly four hours from the dealership, parts were shipped to my home so the work could be completed locally. When one shipment arrived, I was required to pay nearly $100 in import charges just to receive the warranty parts. I then paid approximately $585 for the local repair/service work and submitted the costs for reimbursement. Again, I have not been reimbursed. Throughout this process I copied Road Trip Camping on communications and repeatedly asked for their help. At one point Brittany told me they had left a message with Storyteller's main office and that if I wanted additional information, I should contact Storyteller's Accounts Payable department myself. After purchasing the camper from Road Trip Camping based partly on assurances about their relationship with the manufacturer, I found that response astonishing. I am now out nearly $1,000 between warranty-related expenses, repair costs, shipping/import charges, and the replacement AC, while continuing to discover issues with a camper I was told had been inspected before delivery. Most frustratingly, Warren personally assured me that if Storyteller did not make this right, he would. That has not happened. I have retained the emails, warranty documentation, receipts, photographs, repair information, and correspondence associated with these issues. I would welcome Road Trip Camping responding publicly and answering two very simple questions: 1. Why have these documented warranty expenses still not been reimbursed? 2. Will Road Trip Camping honor Warren's personal assurance that these issues would be taken care of? Until that happens, based on my experience, I cannot recommend purchasing a camper from Road Trip Camping.

Simply the best in the biz, and you will not find nicer people anywhere. The owner goes above and…read morebeyond to help his customers, and I would not trust my trailers to anyone else.

Big ups to the Taylor Boyz!…read more Support your independently owned and operated business. Why go to U-Hawl to get a trailer hitch installed when you can go here and get it done better and less expensive. You get presonalized service, they work on an appointment basis. They won't overcharge you for the hardware and they do quality work at a fair price. Plus, if you need to go back...they will be there to provide service. Can you say that about U-know who? Jeff has been in the business for many years. He has a trailer sales business in New Baltimore. At this location it's primarily reciver hitch, electtrical harness and ball mount install. You will not beat their price or quality.

Very nice people. Inspected our camper quickly. We will be back with our horse trailer and plan to…read moreuse Jimmy's for any repairs in the future.

This is the second time I had my dump-bed trailer in the shop for work at Jimmy's over the last…read moreyear. Both times the work was top-notch, done quickly and priced fairly. I would recommend this shop and will continue to take my trailer to them.

These guys are great! talk about fantastic customer service!…read moreI was in a bind and needed my old van taken to the junk yard was working with another company that screwed me over and Belvoir automotive salvage came through like superman! went ABOVE and beyond to help me get my van towed and taken care of in a VERY short period of time. truly were life savers thanks again!!!!

When you are looking for a service such as a wired trailer hitch, you may find a cheaper product…read morebut you get what you pay for. Today I purchased my 3rd hitch since 2008. Yes, I may trade SUV's too often but I like to have them equipped with a hitch. I got a quote from John who is very personable and a true sales guy. Maybe not always exact with his part numbers and quotes. I had an appointment today and when I showed up they were ready for me. After consulting with Vince, his more experienced partner, it was determined the wiring harness quote was off by $175.00. This purchase is a cost/benefit equation so I had to make a decision. After considering all the options, I decided to go ahead with it. Utijlmatey it was $91.00 more. Vince stepped in and helped with the labor of taking apart the rear interior to get the job done. Wiring a German made SUV isn't always an exact science. The Audi dealership quoted $1,200.00, I would never pay that but it was a point of reference. I felt confidant that I was getting quality work here and they would stand behind it. I was a bit bothered they were off the original estimate. It was just that...an estimate so...all is well that ends well.

A decade ago, Truckin Thunder quoted me $1.5k to install step-ups on my Sprinter Passenger van. I…read morewent home and bought a set on Amazon for $200 and installed them myself. My mistake was not splurging the extra $300 for a step that ran the whole length of the passenger side, rather than just two small steps for the driver and front passenger. Fast forward to earlier this year and my wife wants a step for the rear passengers so her elderly parents can get in and out more comfortably. She asked around and other Sprinter owners in the area told her that Truckin Thunder was the place to go. I'm busier these days so I figured it was worth the labor cost to have someone else take care of it. Learn from my sad tale of woe and incompetence, reader -- it was not. We picked up the van today and the long step on the passenger side is visibly crooked -- not on one axis either, but two! And not only that, but the step is so far under the body of the van that you can barely get your toes on it. It doesn't function as a step! After examining it, my wife called Truckin Thunder and explained that they had installed it incorrectly. Without even waiting for an explanation, the rude manager cut her off and said, "No we didn't." She said that it was a worse step than what it was replacing and could she have the old one back -- no. She told him that he sold her a step that couldn't be stepped on, that failed to meet the requirements that he gave her, and she wanted to return it -- no returns, she was told. I'll never go here again, that's for sure.

We were stranded in the middle of nowhere 2 hours short of our Williamsburg destination thanks to…read morethe demise of our alternator. Kind people recommended Joe's service center and made sure we could get to his shop. Joe and Sean immediately assessed the situation, ordered to part, and got us back on the road in a few short hours!! Thanks so much, guys!! Best part--they didn't price gouge these elderly out-of-state visitors. We're so grateful to all you kind folks who helped us!

My family and I were driving home from vacation and our coolant was leaking and car overheated. We…read morewere referred to this mechanic and they were amazing and accommodating. They fixed the problem and we were back on the road within an hour. Would definitely recommend this business if you're in the area and need car work. Another plus is that it didn't break the bank account!

If you decide to get your car inspection done here, make sure your wiper blades are absolutely…read morebrand new. They are zero tolerance on the condition of your wipers. I was failed for both of my wipers. The passenger wiper, I understood when they told me I guess because I honestly couldn't remember when I replaced it because it worked perfectly. But the driverside wiper was barely 4 months old. I hear they do great work but if you think an inspection with them will be quick and easy, your wrong.

My truck was running when I dropped it off to be inspected. I paid $800 to get it to pass…read moreinspection . I picked it up when I got a phone call that it was ready for pick up and it wouldn't stay started . I was told that that's the condition I dropped it off to them which couldn't possibly be true. I got it towed to another repair place to get it fixed.