Bought my son's first car from The Georgia family at Remington Auto. We were looking for a used car…read moreand the one we purchased has not disappointed. It runs so well and the few times we have needed service-Remington Auto has provided friendly, timely and very reasonable service and parts costs. I plan on buying my next's son's car from there as well.

Trustworthy. Dependable. Honest. Over the years we have…read morebought many cars from Mike as have our friends and family. Remington Auto Parts is the ONLY place I would buy from these days. The people there are down to earth, reliable and straight forward. Their customer service before, during and afterwards has been outstanding! I highly recommend:)

I have been taking my vehicles to Joes for twenty three years. I have enjoyed great, competent…read moreservice in every case. There is a reason Joe wins the "Best of Warrenton" award every year for auto repair and service since inception in 2007. Honest and reasonably priced. Joe knows cars and trucks. Skip Warrenton

Great quality work; friendly response always; fair, reasonable prices. Joe's is tops!read more

Stopped in here to ask some questions and get some guidance on a future 4x4 purchase regarding…read moresuspension lifts, wheel and tire sizes, winch installs, and other aftermarket modifications. Folks here seem very knowledgable and gave me some good information to use in my planning!

Awful. Tori, the "manager" is a lying monster. When you bring your Jeep 40 miles from your home…read morethinking it's going to be in good hands because it's an Offroad shop and then you you have to call them after 2.5 weeks to find out from them over the phone that they verbatum "somehow accidentally bent your axle and will have to order a new one" and then "sorry, should have called you." After picking up the Jeep you later find out the rear differential that you originally went there to get fixed was replaced by used gears AND you find out later that you were still charged the price of new gears. That's right. I paid these guys about 2000 to replace my rear dif. Drove it for about six months and they burned up. "New gears." I called them and explained the situation. I was promised it would be fixed...I had it towed back to Tori and he decided to disappear that day and his 18 year old staff told me "we're sorry, looks like you hit a pot hole we can't fix it, that's what our 'boss said." That's when I had AAA tow it for me to a trusted hometown mechanic 100 miles away. That's when they tore it apart and showed me the numbers on the gears that were 10 years old. I wouldn't trust this place to put air in my tires. Go elsewhere.

We were stranded in the middle of nowhere 2 hours short of our Williamsburg destination thanks to…read morethe demise of our alternator. Kind people recommended Joe's service center and made sure we could get to his shop. Joe and Sean immediately assessed the situation, ordered to part, and got us back on the road in a few short hours!! Thanks so much, guys!! Best part--they didn't price gouge these elderly out-of-state visitors. We're so grateful to all you kind folks who helped us!

My family and I were driving home from vacation and our coolant was leaking and car overheated. We…read morewere referred to this mechanic and they were amazing and accommodating. They fixed the problem and we were back on the road within an hour. Would definitely recommend this business if you're in the area and need car work. Another plus is that it didn't break the bank account!

John and Trevor were very professional and competent. Our Yukon XL has been leaking oil for years,…read moreand I only wish we'd come to them sooner. John was thorough in gathering information and explaining on the front end, and then as we looked at the quote, both men were very helpful. Trevor is a wizard of a mechanic and did a terrific job explaining what he did! They also performed great work on our daughter's Hyundai Accent, fixing a problem our usual shop couldn't identify a couple of times. Shorty's was our last shot at fixing that vehicle before disposing of it and getting her something else. We are very grateful and highly recommend these good folks. Thank you again

Shorty's is under New Management and Trevor and John are doing a fantastic job. The front office is…read moreclean and orderly, the work on my car was wonderful - they caught an issue that had been happening for years and remedied it! - the new electronic invoice system made it very easy to see what my car needed and associated costs. Different from my previous experiences, everyone was so nice and respectful. They have gained a customer for life here.

First time I've used Waterloo services. A deer hit my son's car. Right passenger side quarter panel…read morewas damaged. Poked though the wiper fluid container. Hit so hard it crumpled the hood a bit and passenger door wouldn't open. Not happy time at my house. We called Geico and they took care of it. We chose Waterloo Motors as it's right in town plus Geico agent knew them as well, which i felt was good. I owed the deductible and another $175 for labor fees that Geico didn't quite cover. Seems Waterloo Motors service is a bit higher on the labor. But people need to be paid for their service and mechanics are in need. They did a great job on my son's car. They had good communication and we're happy to have the car back. It does look nice. They did a good job.

Idk what stick got up there butt that day but they failed my nearly brand new. Was a showroom car…read moreonly, hardly any miles for my rear tires which was understandable but my problem with them is because one of my headlights the plastic outer cover is chipped in the back corner was the main reason i was failed...??? Than gave me a funny look and said "we go by the book here" ...??? Like what? He knew that was ridiculous and probably instantly remembered the year before they passed my old car which externally was in far worst ship including both headlights cracked from some dummy loosing trash out of his pickup while flying down the highway. To top it off quoted a replacement at $7000. When I looked after that I couldn't find one for $7000 but only the most expensive still $4000 less than that and the only replacements I could find was the entire light assembly at that. Still expensive but 7000 naw not buyin it and regardless I still wouldn't even spend 1000 on a plastic light cover. I spoke to several other businesses that has not seen it themselves at that time but said if it's how I described it than waterloo is just being ridiculous for no reason. In saying all that they won't be getting my business again.

While on a short trip from Ohio to Fredericksburg, our truck broke down. We managed to limp it to…read moreDoc Auto around 3 p.m. and rented a car to continue our plans. That's when I met Dawn and Jason in the parking lot. I explained that we wouldn't be in town for long, and without hesitation, they made us a priority so we could get the truck repaired in time to drive it back to Ohio--no need to leave it behind in Virginia. The next morning, Dawn called to let me know the truck was already fixed and ready for pickup. I was blown away by their honesty, speed, and incredible customer service. I truly can't say enough good things about these folks. In a moment when I could have easily been taken advantage of, they went above and beyond to treat me fairly and get us back on the road. Thank you again, Dawn, Jason, and the whole team at Doc Auto! (And by the way--I traded that truck in today for a 2020!)

Do not, I repeat do NOT go to Doc auto. they suggest expensive fixes, then brake stuff while…read moreworking on your car, then charge you to repair what they broke. then they will try to sell you a used part you don't need for $2600. they are scammers. do not trust these men. I can't say it enough. this is not a reputable business update. A friend of mine asked about a binker Switch. It's a $40 part and a YouTube video the priced $600

Great service and extremely reasonable. We had a slide issue and was worried about the cost of the…read moreservice. It turned out to be a rubber seal caught in the gear. They charged me an hour of time and sent me on my way. I had a new set of stairs installed and had it winterized, as well. Great customer service and quick.

This group is far different than the rest of the RV repair shops and in-house dealership shops I've…read moredealt with over the years. I'm truly impressed with the customer service and quality workmanship. They are busy but comes along with being good. They are the go to people when your needing it done right.