They were professional, very knowledgeable and efficient. A pleasure to do business with. It was…read moreespecially nice that they dealt with the insurance company.

A few weeks ago from this review I had an odd malfunction happen to my car, and also an unrelated…read moreissue on my car that they didn't charge me for. Weeks ago Northern VA got single digit artic temperatures and I had the oddest reoccurring malfunction. The passenger side window was rolling down by itself numerous times. A total of 4 times. First 2 times I pulled over and was able to get the windows up briefly. The 3rd time happened after I parked and went inside to do house chores and had a gut feeling to check my passenger window, which ended up rolling down by itself after I had parked and shut down my car. I then went to my local dealership and told them the problem. They initially told me to wait over the weekend because it was going to warm up above freezing and above 3°F. On my way home from the dealership the passenger window came down again and would not go back up. So I returned to dealership and they addressed it. The dealer noticed I had repairs done on my passenger side and was initially brainstorming that something might not have been repaired properly at the body shop. They where left speechless when I told them I used the bodyshop that they not only recommended but they used. I called up Liberty Collision and told them my problem and that during some respectful brainstorming at the dealership we where unable to come up with a total explanation for the malfunction, and was wondering if they would entertain looking at it as a part of warranty on the repairs. They said yes without hesitation. I also unrelated to this had someone knock my rear bumper on the passenger side knocked out of alignment. I asked Liberty Collision if they could take a look at it and give me a quote on straightening that out. So after having Liberty Collision look at it for a day. Liberty Collision said that they slightly adjusted the passenger window and stripping. Liberty Collision and I ultimately contributed it to unusual temperatures. Liberty Collision then showed me that they straightened out the bumper and they CHARGED ME NOTHING. This left me shocked and extremely appreciative. I will continue to use and trust Liberty Collision as long as I am able to do so. This was fantastic customer service. Recommended Highly.

Submit a request for an estimate - Ricky replied quickly and was there the next day. He repaired a…read morepretty big scratch and a slight dent, and a spot on the wing as well. He was on time, communicative, and the price was fair for the work completed. Thanks again!

They were supposed to fix my car but ghosted me.They were quick to respond and provided a quote…read moreright away, which I appreciated. When it came time to schedule the appointment, they said they would call me on the agreed-upon day (Friday) to confirm and come out. Unfortunately, they never called or showed up. I've never been ghosted by a business I had plans with before, but I took it as a sign to move on and work with someone else instead.

Fast and amazing service. I expressed to Ronny that we were down 2 cars and if he could expedite my…read moretires I'd greatly appreciate it. He delivered and with a good price . The ladies at the desk are never in a bad mood- very much appreciate this for sure.

We've normally had very good service from Warrenton Auto... but today was a big disappointment. I…read morehad booked an appointment two weeks ago, with today being the first available slot available. I needed three very small things done, and told them that, since I had no one to drive me home, I would be waiting on the work to be done. I got there at the appointment time (2:00pm)... and waited THREE HOURS for them to finish. They couldn't even do one of the things (they have to order a part), so the two remaining small things took three hours, apparently. The waiting area was FREEZING cold, so I sat there shivering for all three hours, with no one bothering to check on me, offer me a coffee.... etc. A very unpleasant way for me to spend my afternoon. I won't be coming back.

Great customer service, and a wonderful job fixing damage on my car. I recommend going and taking…read moreyour car there for any repairs. There can be a long wait times, depending on the damage of the vehicle.

Everything went well. The driver was very nice and professional. The driver showed up on time and…read moregot my vehicle to the correct location.

1 star and that's being generous…read more My husband and I purchased a used 2019 Chevy Suburban from this dealership and it has been nothing but a nightmare. Within a very short time, it became obvious the transmission was failing hard shifting, slipping, warning signs that don't just appear overnight. What's most frustrating is that this feels conveniently undisclosed. There is no way a dealership "inspects" a vehicle and misses such a major issue, especially one this serious and expensive. It's hard not to believe this problem was known and intentionally hidden just to make the sale. We know that it was intentional because whoever they had make the makeshift repairs to seal the deal, left a used rag in the transmission pan. Yes, you read that correctly, they left a rag in the transmission pan that they'll surely claim they knew nothing about. A transmission repair on a vehicle like this is thousands of dollars, and buyers should not be left holding the bag because a dealership chose profit over honesty. We thankfully had a warranty through our credit union and was able to get the vehicle repaired. We have already drafted a letter to the credit union that they need to be removed from the trusted sellers list. If you're considering buying from here, get an independent inspection first or better yet, save yourself the stress and go somewhere else. I regret trusting this dealership and would never recommend them.

My go to shop for my diesel x5 and Nissan. Absolutely trustworthy shop to get the job done quickly…read moreand affordably. They recently buffed out a couple scratches from my Nissan without charge. These guys are the best!

I got taken by these guys. They overcharged me by $4000. They said it would be $800. When I…read morewent to pay them, they said they needed to replace airbag sensors and it would be $2200. They charged my debit card $6000. They did a fair job on the dent and paint. They did not put my light back correctly in the front bumper. And who know if they actually replaced the sensors. I got taken!!!!

I wish I would have found these 1 star reviews before I let them touch my car. Their work is…read moreterrible. If you want overspray galore and uneven surfaces this is who you want completing your repairs. This is the result or poor prep work. This is what happened 2 weeks after the repair, paint peeling right off from basic car washing. Zero pride in craftmanship and workmanship; what a joke of a company. DO NOT DO BUSINESS WITH THEM! You have been warned.

On The Fly was outstanding to work with! They provided…read moretimely, professional communication and deliver outstanding quality. I had my first ever detail and it won't be my last! Thanks Dillon and team!!

I recently tried the OTFD Detailing for my Audi A6 auto rim wheel cleaning and I was thoroughly…read moreimpressed. They transformed my dirty, brake dust rims into sparkling, like-new condition. The attention to detail was exceptional, leaving no residue or spots behind. They are professional & courteous and I'll return for a full auto detail.

Service requested and value. He was promptly responded…read more Service was done as requested and reasonable value.

He arrived on time and explained my options in terms of price and the expected result. He did the…read morejob efficiently and I was satisfied with the work, you have to look closely to notice there was ever any damage. The fact that they will come to your home and do minor repair work at a fraction of what a body shop would cost, sold me. He was very professional and I would happily use the company again. Highly recommended.