I had a few issues with my car, the main one being a dent on my drivers side door. I shopped around…read morefor quotes and Auto Body World gave me the best rate along with time for completion. The job was completed ahead of schedule and they did a great job. There were a few kinks but it's been 2 months since the job was completed and I'm very happy. I would definitely recommend!

This shop works with Allstate insurance, I had initially had it towed to another shop right near it…read morethat had super reviews, but Allstate said it would tow it for free to this shop and because they partner with Allstate it would be a better faster experience .Eric is wonderful, he does amazing work, it took several weeks for my car to be fixed but that could have been due to waiting for parts. Overall your car is in great hands here! I watched several cars pull out of the lot that look brand new!

Very professional and the work was done on time. They also give you updates everyday regarding your…read morecar.

I was very disappointed in the work here, brought in my vehicle to be repaired for an insurance…read moreclaim and ended up with my vehicle being worse off than when I brought it in. Parts not installed correctly, misaligned and even scratches that were not there when dropped off. The shop claimed the vehicles was previously repaired incorrectly and couldn't reassemble it how it was when I brought it in for repairs. They acknowledged they scratched the vehicle and offered to fix that but would not make the repairs right as they should. Very disappointed and highly recommend you look elsewhere to have your vehicle repaired.

Highly recommend this shop. They perform excellent, quality work at reasonable prices. Their quote…read morewas accurate and delivery exceeded my expectations. My wife's Miata looks brand new. Thank you, thank you, thank you.

I had a dent in my rear door that was causing my indicator lights to come on showing that the door…read morewas open. It was a dangerous situation. Greg and Ryan were able to fix my door the same day for an extremely reasonable price. I am forever grateful for their professionalism, compassion, and prompt service.

Crazy good service and low cost. Very small business in Manassas Park. Love supporting small…read morefamily businesses.

My Forester drive side door was pushed in. I suspected it happened and caused by a careless Amazon…read morecontract delivery driver and also took out my mailbox. Their normal Amazon deliver guy was usually very good. Long story short since this is not a substantial damage, I asked the Subaru dealership service manager Greyson if they have a body shop and give me a quote. Greyson recommended Artisan and I called and met Tony. Tony was very hospitable and upfront. He even let me sit in his beefed up racing Subi. Job was done well and nothing more they tagged on. Good and honest business and if you have body works done, do consider them especially if it's a Subi, they are expert with Subi!

Car was in and out in a very short time. The work they did on my Escalade was perfect.read more

I was rear-ended on April 24th 2015, and on the following Monday, April 27th, Allstate (my insurer)…read moregave me the option of either getting a traditional adjustment and finding my own repair shop, or using Craftsman Auto Body which is an Allstate-approved business that does both the adjustment and the repair. I opted for Craftsman, despite seeing a negative review on Yelp from 2012. I made the right decision. This place did a great job. First of all, Lupita in the front office, contacted us immediately after hearing from Allstate rather than waiting for us to call them...very proactive. She was professional and answered all our questions thoroughly. Once the car arrived (via tow that Allstate arranged separately with another company), we received an email stating the car had arrived and that we'd be hearing the estimate soon. Just hours later, we got a written estimate via email, plus Nick--the adjuster/manager--called on the phone to talk about the damage, the repair, and the timeline. I find it rare these days to find businesses that take such care to proactively communicate with customers, and I really appreciated it. The repairs to the car were all done within a week--and there was extensive damage and repainting required. I cannot tell there was any damage. The car looks great and drives perfectly. They also washed it, which was nice. The charges were very reasonable. I would definitely go back to this business even if it were not for an Allstate-covered repair issue. Highest marks! Oh--there is a sign out front that they are in process of changing the business's name from Craftsman to something else. I can't remember the new name, but for now both are on the sign.

It's been a while since I was here but realized I'd forgotten to offer a review. These guys are…read moregreat! Highly recommend them for any body work. I hit a pole in a parking garage (I know, embarrassing and frustrating day). They not only saved me money on the repairs needed but did a perfect job! Work was also performed very quickly! Helps if you speak Spanish but, if not, there are English speakers there too. Thx guys! I know where to go if I ever have to go through that again!

They did a great job with my Audi. I had crunched my car door in a tight parking garage, doing…read moresome damage to the rocker panel as well. I got more than one estimate and these folks' was by far the lowest. I called a couple of references and checked some of the ongoing work on site - all good. On time, on budget, one minor issue cleared up immediately when I pointed it out. Jose (the owner and in charge of the shop) is very knowledgeable and professional, and the entire staff (family I believe) is helpful and friendly. Highly recommended.