1. J D Newman

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    Elkwood, VA

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    Services - J D Newman

    Routine automotive maintenance

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    8 years ago

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    Culpeper Auto Sales - How many times car was started and total run time since last computer reset

    Culpeper Auto Sales

    (2 reviews)

    Wayne is a phenomenal Mechanic have trusted him and his employees for over 18 years…read more his pricing is more than fair they even breakdown the costs to where they will let you know what is important and what is recommended so those of us with tight budgets can feel at ease :)

    Went there to purchase a 2013 Prius c hybrid. We specifically was looking for another one as we…read morealready owned a similar model and enjoyed its fuel economy for our children. Sam Wali presented us with a price that was at the top off he vehicles value so we negotiated it down some as the vehicles car-fax was showing a minor and a moderate accident. They vehicle wasn't perfect however since it was going to be a teens first ride we wasn't expecting it to be. Sam assured us that the vehicle was a solid choice even stating that he was personally driving it to Chantilly multiple times a week. We purchased the vehicle and had a lengthy drive home from there to richmond. Here's where things went down hill. It wasn't a day we got the "Christmas tree of lights" as some owners refer to the error lights appearing on the dash. Thinking it could be something small the technician at a local shop to us gave us the true story. They hybrid battery was in failure and was able to only hold 24% of its capacity. I have to take some responsibility here as I should've done my due diligence in really having another shop really go through the car before purchase and not just the visual inspection. However the technician assured me that they fault wasn't 100% my own as when he pull the black box and ecu/bcm module data he showed me where the cars computer had the error previously and it was cleared just a few trips before I even test drove the vehicle. Basically showing how this issue was ignored and attempted to be covered up for sale. I was furious. Attached are the photos of the scan tool data for all to see. Of course I spoke to Sam about the issue and he gave me every excuse from the car was heavily discounted (which it was not), to that the car-fax doesn't really mean anything (then why shove it in my face as reassurance before the sale) since it's so unreliable? Avoid this place and find yourself a good used dealer to spend your hard earned money with. Places like this are exactly why private business' in this industry struggle. Was able to find a place that will come to my home and replace the entire hybrid battery pack for $1499. Hopefully this will be my one and only big repair on this vehicle during its time with my household.

    J D Newman - autopartssupplies - Updated October 2026

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