I came here first weekend of April to get a new battery. As soon as I walked in I was promptly…read moregreeted and assisted with finding the correct battery for my car. Upon purchasing they even offer free install and core with purchases. I waited a few minutes while another team member was assisting another customer outside. Once they were done we walked outside the team member completed the install and I was on my way. One of the quickest processes I ever had with my care and now it purrs like it is supposed to.

I was really glad when this store opened in town, less than ten miles from my house, about a year…read moreago. Previously I had to drive to Fredericksburg, more than 18 miles, to get to the nearest Advance location. The managers at this store are very good, and have a lot of automotive and parts knowledge. There does seem to be some turnover among the staff, but usually I can deal with String Stringfellow or another store manager. I have had very few problems there, and those have been minor. I dropped off a car battery there to be tested/charged recently, and when I returned it turned out the battery had been lost. But their records showed my battery had tested out as defective on their machine, and was still under warranty, so they gave me a brand new battery, and I was on my way! This store handles internet orders very well and very promptly. It is super convenient to be able to order my parts on their website, and then pick them up at the store. Store-pickup of internet orders is a breeze; which is not the case with some other retailers who say they have in-store pickup of web orders. Advance also regularly runs specials/promos on their website, which enable me to get at least a 15% discount with almost every internet order I place with them. The Bealeton Advance Auto Parts store is definitely one of the better auto parts stores I deal with as A DIY mechanic; and is the first place I check when I need something for one of my cars and trucks.

If you don't care about your car or your car's transmission then these guys are the best. While the…read moretech was backing my car out he put it into drive while it was still reversing on top of that the customer service here is terrible how do I know more about cars then the pros, pro bullshitters is what these guys are doing. Do not recommend.

I recently visited Little Tire Company with a few questions regarding work that had been performed…read moreand to puck up and pay for my vehicle and unfortunately the customer service left a lot to be desired. When I walked in, I expected a professional and welcoming environment. Instead, I was met with an attitude that made me feel as though my questions were an inconvenience. The young employee behind the counter seemed far more interested in his cell phone than engaging with a customer who was simply seeking clarification about services provided. Rather than taking the time to answer questions courteously, his demeanor came across as dismissive and uninterested. What stood out most was the contrast between the level of customer service I expected and what I experienced. A customer should never feel like they are bothering staff by asking reasonable questions about work they have paid for. Professionalism, communication, and respect are just as important as the work being performed, and unfortunately those qualities were lacking during my visit. I also couldn't help but notice that the shop appeared much quieter than I remember it being in years past. Seeing employees sitting in the bays and on their phones while receiving such a cold reception only reinforced my impression that customer service is no longer a priority. I hope management takes this feedback seriously. A more welcoming attitude and a greater focus on customer interactions would go a long way toward improving the overall experience.

Years of great service from this O'Reilly's location. Friendly and knowledgeable staff that will…read morealways rush to help with anything you might need.

Knowledgeable and friendly staff. Store is neat, well organized and easy to find most commonly used…read moreitems.

stay away they sell junk motors and dont stand behind the warranty wasting your time and moneyread more

Very professional and customer centered business. My nieces rear window was broken out with a large…read morerock in her community. They provided excellent customer service, kept me posted on the status of the order and the delivery. I sincerely appreciate the excellent attention given and would definitely recommend this company.

When you are looking for a service such as a wired trailer hitch, you may find a cheaper product…read morebut you get what you pay for. Today I purchased my 3rd hitch since 2008. Yes, I may trade SUV's too often but I like to have them equipped with a hitch. I got a quote from John who is very personable and a true sales guy. Maybe not always exact with his part numbers and quotes. I had an appointment today and when I showed up they were ready for me. After consulting with Vince, his more experienced partner, it was determined the wiring harness quote was off by $175.00. This purchase is a cost/benefit equation so I had to make a decision. After considering all the options, I decided to go ahead with it. Utijlmatey it was $91.00 more. Vince stepped in and helped with the labor of taking apart the rear interior to get the job done. Wiring a German made SUV isn't always an exact science. The Audi dealership quoted $1,200.00, I would never pay that but it was a point of reference. I felt confidant that I was getting quality work here and they would stand behind it. I was a bit bothered they were off the original estimate. It was just that...an estimate so...all is well that ends well.

A decade ago, Truckin Thunder quoted me $1.5k to install step-ups on my Sprinter Passenger van. I…read morewent home and bought a set on Amazon for $200 and installed them myself. My mistake was not splurging the extra $300 for a step that ran the whole length of the passenger side, rather than just two small steps for the driver and front passenger. Fast forward to earlier this year and my wife wants a step for the rear passengers so her elderly parents can get in and out more comfortably. She asked around and other Sprinter owners in the area told her that Truckin Thunder was the place to go. I'm busier these days so I figured it was worth the labor cost to have someone else take care of it. Learn from my sad tale of woe and incompetence, reader -- it was not. We picked up the van today and the long step on the passenger side is visibly crooked -- not on one axis either, but two! And not only that, but the step is so far under the body of the van that you can barely get your toes on it. It doesn't function as a step! After examining it, my wife called Truckin Thunder and explained that they had installed it incorrectly. Without even waiting for an explanation, the rude manager cut her off and said, "No we didn't." She said that it was a worse step than what it was replacing and could she have the old one back -- no. She told him that he sold her a step that couldn't be stepped on, that failed to meet the requirements that he gave her, and she wanted to return it -- no returns, she was told. I'll never go here again, that's for sure.

Their service is top notch! So good that we drive from Purcellville to Culpeper to service our RAV4…read morewe bought there 5 years ago! We would recommend this dealership to anyone!

I've always been told to never bring my car to a dealership for service - they are known for…read moreripping you off. Battlefield Toyota's service center breaks that stereotype - and then some! Every time I bring my Nissan to Battlefield, they only charge me for what I need - no heavy sales pitches and upcharges. Once, I even brough my car in because a branch had been lodged in the undercarriage. I got there right as they were about to close, so they gave me a loaner vehicle until they could check it out. Lo-and-behold - no damage and NO CHARGE. They treat their customers as a service center should - with complete respect. I must add the bonus of all bonuses - the free massage chairs in the waiting center! Who doesn't love getting a free massage while they wait for their oil change?! They also provide free water and coffee in a clean and well-appointed waiting room. I am moving an hour away soon, but I plan on continuing to use Battlefield Toyota for my regular maintenance and service. It's worth the drive!

Bought my son's first car from The Georgia family at Remington Auto. We were looking for a used car…read moreand the one we purchased has not disappointed. It runs so well and the few times we have needed service-Remington Auto has provided friendly, timely and very reasonable service and parts costs. I plan on buying my next's son's car from there as well.

Trustworthy. Dependable. Honest. Over the years we have…read morebought many cars from Mike as have our friends and family. Remington Auto Parts is the ONLY place I would buy from these days. The people there are down to earth, reliable and straight forward. Their customer service before, during and afterwards has been outstanding! I highly recommend:)

Eric (owner) assessed my vehicle, found a problem that was not previously detected by other repair…read moreshops, and he was able to fix the issue at a very reasonable price. We will taking all our vehicles back to Veritech.

I took my car into Varitech because I heard a concerning sound while I was driving on 95. Eric…read moretried to duplicate the sound to figure out what the issue was. He worked in my car for over an hour but couldn't find any issues. He refused to charge me and told me that if I heard the sound again I could bring my car back. I am so thankful that I have found a trustworthy mechanic. I won't be taking my car anywhere else. Thank you Varitech!