Seriously fantastic service. Called them after my car wouldn't start with a suspected starter…read moreissue, panicked since I was only about a month out from an accident that had required major repair at another shop out of state. Despite their busy schedule they accepted the tow in, and told me they'd get back to me by the end of the week (it was a Tuesday). By Wednesday, I was driving out of the lot with no fee. The battery had died and they recharged it and gave me a call right away, and assured me they checked other systems to be sure there were no errors. Car is running great, and I can't thank the folks here enough! Definitely my first call for any car trouble in the area. Note: they take all cars but specialize in Honda/Acura, so absolutely make note if that's your car brand.

Shop is exactly what the name entails, straight up. Dave is amazing. Great service and so quick…read morewhen I needed help in a pinch after my wheel locked up. I wouldn't go anywhere else in town.

Outstanding service! Locally owned and operated as a family business. They took care of me at an…read moreextremely reasonable price. Their services are top notch!

From one business owner to another,…read more I truly appreciate Aylor's Towing for coming out to assist us with our customers' needs. Not only did they fulfil those requests, but they also took care of a few additional small tasks on the same day. We discussed potential future towing services, and the pricing they provided was very reasonable. It's always great when local family businesses support each other, and it looks like Madison and Aylor's will have a lot of future collaboration! Thank you again for today! Your customer service was outstanding, and we truly appreciate your assistance!

From what I understand, this place was taken over by someone new in the last year, I was pleased…read morewith the service I received before... They were fair and open-minded to the craziness I've brought in there, having no idea about my car or what it might need... That being said, the new people are more than fantastic, they had the opportunity to overcharge me for a service recently, they could've taken me for $1200 easily, but they didn't... They saw the problem, they offered a solution that worked and saved me $1000... I will be bringing my vehicle here primarily moving forward and I am so proud of the new owners for being so honest and sweet...Welcome to Madison!!! We're so happy to have you

Arrogant reception "lady" who acts dumb and sarcastic. I…read morehave been there two times and the first time they gave me a way expensive quote. I went elsewhere and got it done way cheaper. Second time I wanted something simple done, but they tried to make it into a big deal and charge me a lot for a simple procedure. Don't waste your time.

I have to update this review to show the honesty and integrity of R&G. After the owner (Omar) read…read moremy initial review, he immediately contacted me. Acknowledging that I am a longstanding customer, he recognized how concerned I was about the previous visit, and immediately made a correction. I too understood his concerns, and we came to a happy medium. I can honestly say that I would definitely recommend R&G! And if you ever encounter any problems, please contact Omar.. he's a listener and doer!

I recently came here based off reviews and am glad I did! I want to pay it forward to the crew at…read moreR&G and leave a review for their great service! My 2016 Mazda 6 needed a replacement on the tensioner and serp / pump belt. My car runs like a top and am very happy with their work! These will be my new go to guys for any mechanical work I need done on my or my family's car.

Once again, I've received exceptional service at MJ Auto Repair. Extremely professional, as well…read moreas considerate of my time. Received new brake pads, rotors, replaced a light bulb, and even got my State Emissions and Inspections done -- all for a very reasonable price. Very trustworthy establishment, and I will continue to drive from Spotsylvania, VA, to receive service for each of my vehicles in the future.

Not enough words to express the quality of service we received today. Was on an 8 hour road trip…read moreand had a sudden issue with our car and happened across MJ Auto Repair by chance as we were in need of IMMEDIATE engine service. Not only were they able to help us fix the car, but the kindness and hospitality that they showed us was unlike anything I've experienced before. 2 hours later, with a shared vehicle to grab some lunch and a reasonable price out the door.... we were back on our way. 100% recommend.

We've been bringing our vehicles to Stan Rollison's Automotive Service for more than 8 years, and…read morewe truly can't recommend them enough. Rick and Elizabeth are the kind of people you hope to find in the auto repair world -- honest, trustworthy, and genuinely committed to their customers. They never try to upsell or push unnecessary services. If something doesn't need to be done, they'll tell you straight. That kind of integrity is rare and exactly why we've trusted them for everything from routine maintenance to major repairs. Their work is always top-notch and backed by a guarantee. We're moving soon, and honestly, one of the things we dread the most is having to find a new mechanic. Shops like Stan Rollison's are one in a million. Thank you, Rick and Elizabeth, for years of excellent service -- we're going to miss you!

This is my first experience with Stan Rollins, and I'm disappointed with how an ongoing concern has…read morebeen handled. Since receiving my vehicle back after repairs in August of last year, I've experienced intermittent starting problems that I never had before. More than a year later, the issue remains unresolved. I've provided videos, confirmed warranty coverage for the installed part, and brought the vehicle back. Staff witnessed the starting problem when I arrived and acknowledged that it happened again during testing. However, I was later told they couldn't consistently recreate it, so no resolution was provided. I understand intermittent problems can be difficult to diagnose. However, I've explained that my vehicle sometimes sits unused for several days. Starting it every day doesn't reflect the conditions under which I experience the problem. I shouldn't need to start my vehicle daily just to rely on it. Before dropping it off again today, it took nearly five minutes to get it started. This has become stressful, especially when I'm left waiting after medical appointments. I'm hoping this visit leads to thorough testing under the conditions I've described, clear communication, and a lasting resolution. I want to feel that my concerns and the problem staff have already witnessed are being taken seriously.

Brought my 1968 Beetle here after a few unsuccessful repairs done locally in DC. It is a bit far,…read morehowever, I went to check on the car today, and the work being done is exceptional. Seems that they took me at my word when I said "check it over and make it safe for me to drive" The attention to detail is just what I was looking for. I also got a full tour of the facility, and the quality of work they do. I was amazed, and extremely happy to have made the decision to bring my Beetle here. To top it all off, everyone is incredibly nice! Cannot wait to pick my car up next week. It will be an enjoyable 2 hour drive back to Dupont Circle. Thank you Katie and Grant! You rock

We have an '85 Vanagon that we've been driving across the country for the last six weeks or so…read more We've had issues for the past few weeks and have contacted people in pretty much every state we've been through (from Michigan to Maine and now down in Virginia and everywhere in between) and everyone has told us that the soonest they'd be able to get us in is the fall (we live in seattle, so that's not in any way practical). We just happened to drive by skyline on our way to a winery, and figured we'd take the chance and pop in to see if they could help us. I'm so so grateful we did. They obviously have a lot of work on their hands, but they got us in within a few hours. Not only did they fix our exhaust issue, but they showed my husband a few other things that he should look out for and get fixed when we can, and even gave us a few bottles of water to help beat the heat. Really thoughtful, considerate, knowledgeable people. Very much recommend. Thanks so much!

I could not be happier with R&j Auto Shop!…read more I have a 99 Chevy Silverado that has sat for years. I put a charger on it, which read 14.4 volts, but still it would not crank. I reached out to a number of shops, and R&j was the most responsive and reasonable. I am so glad I did. Jorge was very communicative, and texted me to let me know when he would be arriving. He brought all the tools needed to diagnose the problem. Since it was an easy diagnosis, Jorge did not charge a diagnostic fee, which was very reasonable. Jorge let me order the parts I needed, and even suggested I replace the serpentine belt at no additional cost. He replaced the alternator, battery and removed the aftermarket alarm that was draining the electrical system. He even diagnosed the brake issue that we found once the truck was running. R&j Auto Shop is my go to for quality, quick auto repairs. Jorge is a great guy and easy to work with. I highly recommend R&j Auto Repair!!

I had reached out to Jorge when my car failed the Virginia safety inspection due to a faulty…read moreABS/VSA module. Most shops recommended replacing the module at a whopping $3,000. I decided to do the sane thing and look at repair options instead. I had found Circuit Board Medics in South Carolina (these guys are the real deal btw) who would go on to do my repair for a 10th of the replacement price, but almost all of the shops around me were unwilling to remove the module for me to ship it out and then reinstall it once it was shipped back to me. Except Jorge. He gave me a reasonable price and service dates which was a little too close to the reinspection deadline but I had hoped it would be done by then. The first appointment, Tuesday, August 11, went really smoothly, Jorge came to my location and took off the module for me to ship out to the module techs down in SC on express delivery. Unfortunately there was only one day between me shipping it out and Jorge's Thursday appointment to reinstall the part. The techs in SC had a same-day turnaround but they ended up shipping it back out to me on the day of the appointment for it to arrive on Friday. Things had been going superbly up to that point. Because Thursday was the last day of the 15-day grace period, I was anxious to get it done as soon as possible because the fact that the period ended created new complications. Unfortunately, Jorge informed me that he would not be available until the following Monday. I understood his booking situation so I let him know that I might look for someone else to complete the job sooner because of the deadline that passed. He then offered to try to come on Saturday to which I offered to pay extra for him to try to come out on Friday, to which he agreed. Friday comes and I had asked him to let me know if he's likely to come out that day. He tells me that he couldn't make it that day at 7:30PM which was odd but things happen so I hoped he'd be able to come out on Saturday. Saturday comes, he texts later in the afternoon that he's busy and would come on Monday at 12PM. I didn't want to try to get a Sunday appointment at that point so I let it be. Monday comes and he's not here. A little while later he lets me know he's on his way, arrives at 1:30PM, gets the job done, and then we parted ways. Obviously, this was not the kind of service I expected to receive. I felt mistreated because of the following reasons: 1. I could have had someone else come and finish the job by Friday or Saturday. I completely would have understood if Jorge was unable to come but he sold me false hope and I believed it because, 2. I didn't want to rent a vehicle until he could come out but I could have! I thought it would be unnecessary since he'd definitely come today, tomorrow, the next day, when Christ comes back, etc. 3. I have lost earnings for nothing when I could have rented a car out and recouped some of the expenses that I had incurred and will incur because, 4. The car still failed inspection for another reason I didn't think would fail it and had I been working this past weekend, I would have been in a better position to get that new issue fixed. 5. I can't legally drive on public roads because the grace period has passed. Though it was the module techs who delayed the module, I had asked Jorge if he would be able to take off the module one day earlier so we could avoid a situation like this. He said he would try but he never confirmed it. The first appointment took literally 20 minutes and I would have paid extra for him to come the day before at an off hour or something so the inspection window would have less risk of closing. Though fixing this ultimately didn't stop the car from failing inspection again, at least I would have had more time to prepare for the next repair BEFORE the window closes. 6. After all of this grief, he was still late by an hour and 30 minutes on Monday without a single word of acknowledgement of the fact! I am so angry and disappointed in the way this all turned out. What had started off as an exceptional service has ended up costing me what I never expected it to, simply because an edge case scenario could not be handled properly and professionally. I hope Jorge can clarify any wrongdoing on my side and maybe rectify his end. I still reluctantly encourage anyone to give him a chance based on the other reviews written about this business and the factoring of "things happen"-ing, but he has lost my confidence. This is technically a one-star review but I didn't want to be any more blunt.

I brought my car here after the temperature gauge started running higher than normal during my…read morecommute. I initially thought it might just be an aging coolant issue, but I didn't want to keep driving it and risk turning a cooling-system problem into an engine problem. Their technicians inspected the heating and coolant system rather than simply topping off the reservoir and sending me home. They found that the coolant level was low and traced the issue to a leak that needed attention. They also checked the hoses and other components of the cooling system and explained what they found before doing the repair. I appreciated that because I wanted to understand why the temperature had been fluctuating instead of just being handed a repair bill. While they had the vehicle, they also checked the heater operation because I'd noticed that the cabin heat wasn't getting as warm as it normally did. The technician explained how the coolant system affects both engine temperature and the vehicle's heating system, which helped everything make much more sense. After the repair and coolant service, the temperature gauge stayed exactly where it should during both stop-and-go D.C. traffic and longer drives. The heater also returned to normal operation. I love that they didn't immediately recommend replacing expensive parts. They inspected the system, identified the actual problem, explained the repair, and then verified that everything was operating properly afterward. That's exactly the kind of approach I want from an auto repair shop. Plus, everyone was professional throughout the visit, and the technicians clearly knew what they were doing - very reassuring!

An alright experience with both positives and drawbacks. I appreciated the courtesy, but some…read moredetails seemed to get less attention than they deserved. Things were adequate overall, with room for improvement.

So impressed with the service from here. My son is at JMU and needed his car fixed. I looked at…read moreYelp reviews long distance and based on the customers' feedback I gave him CAR ER's phone number. I am so incredibly glad I did. They gave him an initial estimate (parts and labor). The labor exceeded the estimate but wanted to stay true to their word. That means the world not only for a college kid paying for a car out of his own pocket but for the integrity of the shop. You have his business for as long as he is in Harrisonburg. Can't recommend this business highly enough.

I would like to further amend my reviews. We took out car to Car ER for an oil leak. The next day…read morewe noticed more oil had leaked. We took it back thinking the repair would be no charge, but no! They found something unrelated to repair. More money! I'm not saying Car ER is incompetent. What I am saying is ever since our first repair at Car ER we've had problems costing more money! Coindence? I would stay away from Car ER, but that's your decision to make.