My experience on the Austin Duck Tour was phenomenal! The experience was made very special by our…read moreguide, Captain Bob. He was a professional through and through. His knowledge delivered what you would expect on a tour and his charisma provided charming and unforgettable moments. He was engaged the entire time and attuned to opportunities to interact with the public. It takes a special person to command a full ship through multiple terrains and to do so with constant energy! This is definitely something you want to do to explore Austin, especially if you're celebrating something with people from out of town. Highly recommend!

Returning for a visit to Austin a few years after moving away. Thought the duck tour would be a…read moregood way to see a bit of Austin today without the hassle of traffic or parking. Easy boarding, and an added attraction that boarding is at the visitor's center, which has lots of fun touristy items on sale. Hit just a few downtown highlights and back stories. It's not a fast moving or detailed tour - it's a shorter ride with more fun intended. The duck quackers everyone got when boarding were silly and fun and well used. Seating was a little tight for the grown ups (lots of kids), but the open air sides made up for it. The time on the lake was probably the highlight. It's a different perspective than the usual tourist view. We'd not do again, but were glad we did once. A little too loud and a little too kid friendly for that fifth star.

I was so looking forward to finally taking a tour of the city. I've been coming here visiting my…read moreson for the last dozen or so years and I've never done it. At first, I sat on the upper level. It was wonderful to be out in the fresh air. However, the sun was a little too much for me so I had to move down to the inside area. I was the only one down there which was fine, but it was really quite filthy. There was thick gray dust on the top rail of all the seats and the fabric on the seats themselves was all thick with black grease. The tour guide was really wonderful. Entertaining and knowledgeable with one exception that was actually kind of disturbing to me personally. When we got to South Congress he talked about the "I love you so much" wall. His story of a husband painting it for his wife could not have been more wrong. It was in fact done by an artist named Amy for her then girlfriend Liz an infamous Austin hotelier and restauranteur. It is an incredibly iconic part of Austin history and if it's told it should be not fiction. I hope for sure this can be corrected for future tours.

Really good tour led by Jason, who was very upbeat and knowledgeable…read more Did the tour at the start of our trip which gave us a preview of the city; additional places to check out, and how neighborhoods intertwined. A few tips: - Don't forget your sunglasses and sunscreen if you plan to sit on the upper deck. -If you're tall, consider sitting on the left side of the upper deck to reduce the chance of getting hit in the head by low branches. -Bring cash in case you'd like to tip at the end (optional). -If you're hearing impaired, arrive early to increase your chances of getting a seat up front (on upper deck) closer to the guide. Despite being mic'd, there were times it was a bit challenging to hear. -If you get a single loop trip, you're better off staying on the bus the whole tour. If you get off at any of the stops, you won't be able to hop back on. Have an open mind and have fun!

I experienced my very first "tea party" this year when I was invited by friends to go to Tea Around…read moreTown. I was so excited and looking forward to a great time with our group of 9. On the day of our visit, it was pouring down rain. We made sure to arrive early per the instructions and when we arrived there were several families already in line. After standing in the rain (with umbrellas) for 10-15 min past the pick up of time, many people including our group tried to contact the company for an update. We weren't able to reach anyone, so we attempted to take refuge in the swim club as the rain was really coming down. Many of the other people waiting did the same or went into their vehicles. It was close to an hour before the bus arrived and by then everyone was pretty much soaked from head to toe. Once the bus arrived we were let onto the bus and seated, our group was able to all sit together which was nice. The set up was cute and the on board entertainment was a nice touch, our host had a beautiful singing voice. We rode around Austin, unfortunately our windows were dirty/foggy so we didn't get the picturesque moments we expected. The food was what you would expect for a tea party, nothing to rave about but plated well. The drinks were pretty good but the drink portions were only a few ounces. Not enough to leave you satisfied, I think they should at least fill the cups half way or more and include bottles of water to help wash down the sandwiches and sweets. Overall, I probably wouldn't recommend this for adults, although it may be fun for younger kids with lower expectations.

First, I want to address the customer service experience. The customer care line was extremely…read moredisappointing. During our first call, we were placed on hold for 20 minutes and had to hang up and call back to reach someone. We live an hour away from the tour location, and due to heavy lunch-hour traffic, I left two hours early to ensure we would arrive on time. When traffic became unusually congested, I called to ask about the grace period and was told it was only 10 minutes. In my experience, most tours offer at least 15 minutes. The representative I spoke with was dismissive and rude, despite the fact that I had spent over $600 for my birthday party group. This was also the only tour offered that day. I was told I "should have been 15 minutes early" and that waiting would cause the tour to run 30 minutes late. Fortunately, we arrived within the 10-minute grace period and the bus did wait. However, the interaction left a very negative impression before the tour even began. Unfortunately, the tour itself was underwhelming. The food was average at best. We were served only five of the six advertised teas, and several of them were not enjoyable. The lemonade was the only beverage that most of our group liked. There was no tour guide providing information about what we were seeing around Austin, no music, and no structured entertainment. To make matters worse, the sound system was broken. We essentially had to create our own fun. For the price paid, I expected a much more engaging and organized experience. The bus was extremely hot, and guests were seated only on the top level while the downstairs space was not utilized. We were uncomfortable and sweating for much of the ride. The bus also had a concerning moment where it nearly hit a car and a pedestrian. Additionally, the restroom conditions were poor, and there was no running water available -- only hand sanitizer. That was very disappointing for a premium-priced experience. I do want to highlight one positive: Natalie was wonderful. She was upbeat, kind, and did her best to create a fun atmosphere with what she had to work with. The photo opportunities were also nice. Overall, for the price point, I would not recommend this experience. I chose this tour to celebrate my birthday, and I left feeling disappointed. Based on what I had heard about the Dallas and Houston tours, I expected a much higher-quality experience. I hope this feedback is taken seriously and used to improve future tours.

Doug was great! Air conditioned Mercedes van, sweet & funny tour guide, stops available. The van…read morehas USB charging ports bc ur phone will die from all the photographs you take. I actually went on this exact tour about 1 year ago & realized he was the same guy! We went on a slightly different tour than we did last year though. This time we stopped at the library, & it's BEAUTIFUL. My mother said "I could spend all day in here - you just don't want to leave." The woman doesn't even read...!! Started down "dirty 6th street," then the library, then around to different landmarks. One of them was the cemetery which was gorgeous & Doug said you absolutely have to come back. He gave us the option of getting off at the cemetery's aBoarding is at the Austin Visitor's Center which has free maps, magazines, & brochures - & some seriously adorable animal key chains, jewelry, & clothing. Highly recommend!

This was a fun little tour that took us through the city, through hill country with a few stops…read morethat included the library, the lake, and an overlook spot of the lake. Our tour guide was really nice and friendly. Our group consisted of just the three of us so it was essentially a private tour. It was in a comfortable enclosed van so we didn't have to worry about any of the outdoor elements. We got some history and insights of the city, a nice comfortable ride, and were able to get out and stretch our legs. If you prefer a more traditional tour, this is an excellent option.

My sister and I took the Texas Hill Country & LBJ Ranch tour from Austin. It was a fabulous day!…read more Our tour guide, Ray, went above and beyond to make sure we had the best experience possible. We stopped at both the birthplace and childhood homes of LBJ before visiting the Ranch, where we toured the home he and Lady Bird resided, we then spent a couple hours in the quaint German town of Fredericksburg where we enjoyed lunch and a little shopping. Then a quick stop at Luckenbach Texas, where they were having a food truck festival and live music. We were impressed with this tour and encourage others to give it a try. Thank you again Ray for making it a great day!

From the owner: Sightseeing and bus tours of Austin and its surrounding regions, including wineries in the Texas…read moreHill Country.

The bus ride itself, and our bus driver Tammy, were great! The management of the company was not…read moregreat. We had a 2 o'clock reservation. The reservation before us was late and instead of cutting into their time, it pushed our reservation back. Originally we were told we were only going to get pushed back a half an hour and then when we got to the pick up spot at 2:30 we were contacted and told it would be closer to 3:00 and then a little bit after 3 o'clock we were told the bus was on its way, but were not given a timeframe. The bus pulled up about 3:30 but the bus driver had to clean up and restock and give us the rundown of how the afternoon would work and we didn't leave until closer to 4:00. Tour itself was fun; open air bus, music, sightseeing. We were only on the bus for an hour and a half instead of what should've been a two hour excursion. Once we were off the tour, we contacted the company to ask what they could do for us for the time inconvenience (late and shortened tour); either refund some of the cost or they to pay the mandatory tip to the driver instead of us coming out of pocket more. WHILE WE WERE STILL STANDING ON THE SIDEWALK NEXT TO THE BUS the company calls the driver and tells her we weren't impressed with her service and that we weren't tipping her. When she asked us about it we told her the truth about the phone call and how we asked for the company to either refund us some of the cost or have them pay her tip for the inconvenience. We've been home for a week and the company has failed to contact us back. Horrible business management. Book a tour at your own risk.

Anthony was the best driver, so much fun thank you so much!! Bachelorette Party coming for Orange…read moreCounty, CA and he was so accommodating

My wife and daughter were in Austin with friends to pick out a wedding dress for our daughter…read more Being Halloween night I knew parking in downtown Austin would be a challenge. I looked online to review car services and decided on SherpaLux. Joe gave me a good quote within a couple hours. It was the best decision I could have made. The large SUV was beautiful and clean, and Joe was super friendly and courteous. The night was perfect and memorable for everyone. If you are looking for a professional and first class car service, please consider SherpaLux. You will not be disappointed.

If you need to go anywhere in style in the Austin Texas. USE THIS SERVICE. Great accommodating…read moredrivers, there on time (matter of fact they were always early) Blue tooth, great vibes. I dealt with Joseph who set up everything and responded every time in a timely manner and communicated everything very well with pickup and drop off locations. Heavily recommend this service again to anyone in the Austin area.

It's been over a year since my last review but I've been on the PoGo Raid ATX bus several times now…read morefor Zapdos, Suicune and the ultimate Shiny Articuno raid bus which immediately sold out and they had 3 JAMMED packed buses of trainers looking for their legendary Pokémon on this special 3 hour day. I've been a huge proponent of sitting on the bus in the AC, not hustling with discord coordination's and sitting back and relaxing with fellow trainers to do a fun day of Pokémon go playing. The shiny articuno day was 29 raids in a 3 hour period and it was awesome! I love the team leads and the sit and relax vibe you as the traveler gets to participate in. Also, you get snacks, drinks, beer (for the adults) and Jell-O shots sometimes too! It's very austiny and the one day we did our jammed packed raiding, we got offered free burgers off the East side! Phil does a great job keeping adults and kids all playing the game motivated and everyone works towards being inclusive. Such a great thing to get in on and just play without much hassle!

Pokemon party on a bus! I went with a group to raid the Legendaries, and we got as many as possible…read moreon the short tour. Our bus driver expertly got us where we needed to be and our host as well as the first several episodes of Pokemon kept us entertained in between stops. All the while we hurriedly revived our pokemon, tried to spin all the stops, and send off gifts to make room for more. Friendship codes were exchanged and all the while drinks kept us happy. I will do a this again and again!

Whether you're planning the most memorable party experience, an unforgettable winery excursion, a…read moresuper-fun mural tour or an exciting tubing trip down the river, you will definitely have the absolute BEST time with Experience Austin! And, those are just a few examples of their offerings (the ones I have been lucky to experience so far)! Nancy and her team take care of absolutely everything, and Nancy will think of all the details you never even knew were possible to make your experience an amazing one that you'll never forget!

My friend and I had a great time on the murals your. They showed us all the hot spots for murals,…read moretourist attractions, and local eating spots. It became a mini Austin tour. The tour included a large number of famous Austin murals all over town with a brief history of each one. We were so happy with our tour, I highly recommend this tour!

Captain Sean was the BEST!! My experience was nothing shy of AMAZING! He was educated, experienced,…read morefunny as EVER!!! I had the best time!!

Three years later we are back and brought family visiting from out of town. The captain was great…read moreand very informative without it being boring. We were a group of 11 ranging from age 11 through 94 and everyone liked it. You can either park on the street for free or at the Hyatt. If you park at the Hyatt, Capital Cruises will give you a coupon so the What a fun experience!