I strongly do NOT recommend Twisted Shears by Dani! I am so disappointed in Dani! Each time I went the job she did was worse and worse. Finally, after my penultimate visit, I returned to asked her to really lighten up my hair because it was just too dark. I gave her a picture. My hair turned out even darker, by a lot, with two thick gray highlights at the front framing my face, I asked for thin blonde highlights all over and specified no thick ones. I kept telling myself she was right, it was blonde and beautiful but I didn't see it that way. Then I started getting feedback from friends who said they noticed "I was growing out my gray" -- I have no gray at all! Dani actually made it gray by over-toning. I finally asked for a refund because I didn't feel comfortable or trusting enough to return (and likely be charged again) for a fix, but she refused. She kept saying we can talk about it but there were only two alternatives, a refund or a retreat, and there was no way I was risking that again. Ultimately I complained to the BBB which at first she ignored but then responded with what I consider craziness, saying she complied messages and charts. Charts? I mean it was a hair color gone bad. An upstanding honorable establishment offers a refund or even a partial refund, which I also said I would accept. No, she'd rather fight for her $198 which was the second in a series of me trying to lighten it even as she kept darkening it. I do not consider Dani to be honorable or upstanding. It's all good as long as you tell her how great she is, but if you tell her the truth that you are not happy, not great anymore. I want a hairdresser that has integrity. Dani has none. read more