Jeremy is the man, great customer service, and actually a human being. Horrible service from Les…read moreSchwab, and Jeremy and his business saved the day.. He even had the rep come up and deliver the needed parts same day to accommodate me. He went above and beyond to fix my experience, that he didn't even mess up. Listening, being helpful, and just understanding the customer journey is a huge piece of what's missing these days in company's and their service. So happy to find someone like Jeremy and his shop!

Took My Bronco to Big Boy Toys for a Lift with Tie rods and track bar, bumpers, sliders and a…read morewinch. Jeremy has a great personality, was friendly and knowledgeable about his craft. He treated me with respect and was straightforward about delays with parts and scheduling. Ordered exactly what I was looking for and did a great job installing. I'd recommend this shop any day for your own Big Boy Toys needs!

Had them lower my Nissan did a fast and good priced job would definitely go back good stand up guysread more

From the owner: Automotive repair & customizationread more

This place is the real deal. Super nice guys Rob and Nick. Bought a used boat with a janky trailer…read more Brought it in from Renton. It was worth the drive. They did a thorough safety inspection. They fixed the lights and replaced a bent axle. Reasonable pricing and very timely. Trailer is now worry free. Will get all my trailer work done here in the future.

Rob did an outstanding job in every way - the work he did, the explanation, and follow-up. We…read morehighly recommend using him. We will definitely go back to his shop.

Scott is so kind and thoughtful. He agreed to fix my tail light even though it's not something he…read moredoes on the regular and it felt like he treated me like family. Very kind of him. His girlfriend Sara is also so kind and easy to talk to. I would highly recommend them for any autobody projects!

I have an older GM truck that had a rust spot on the cab that was spreading. I found Raley's on…read moreYelp and was impressed with the reviews from other customers. I had previously had some work done through insurance at another shop and wanted to add fixing the rust spot, but that shop refused the work and said they didn't want to deal with rust. When I first contacted Raley's, they said that they were booked six months out. But then he asked a few more questions and determined that the work I needed done would be a quick job for him to complete. We set a time for an estimate which was in the evening so I did not have to take time off from work. This is a small business and is located at the owner's property between Sumner and Orting. I was happy to give my business to a locally owned small business. The wife and husband operate the business together. Heather was very good at communicating with me and scheduling was flexible. They allowed me to drop my truck off in the evening on a Sunday so again, I did not have to take time off from work. I really appreciate that flexibility. The estimate was very good and he was also able to install a bumper that my husband bought and wasn't able to install. I was extremely happy with the price and the quality of work. The entire process was stress free and I was so happy to get this problem taken care of. I highly recommend Raley's for quality of work, the price, the communication, the flexibility and the fact that supporting their business is supporting a local family business. I will definitely use this shop in the future if I need auto body work done.

The only place I go for aftermarket truck products. Peace of mind dealing with professionals…read more Lauren is the guy. He really knows his stuff.

I have had a few things done at Khaotik. I am an experienced Jeep and 4x4 owner which can actually…read morecomplicate the process. I appreciated the time and care taken by this shop. They use customer supplied parts, which is really a nice option. Most shops I go to do not (for good reason it can be a PIA). I had a front anti rock installed (CSP) and I had the wrong hardware, they corrected the hardware and the Jeep flexes out perfectly. They also replaced the front ball joints. Appreciated the quick service. Many shops have a hard time working with after market lifted and modified vehicles/parts. Khaotik did a great job for me. They understand 4x4s that work for a living.

Service was top notch. Got what I needed done and don't feel like there is any need for…read moreimprovement. Great owner and I can highly suggest them.

Had a friend crash his jeep, wrangler, front end damage/ alignment issues. Fixed it right up …read more Slight delay in back order for airbags. But there is no control regarding how difficult it is to get parts. Carlos you're one of the best & appreciate you! Has gone above & beyond.

I always wanted a front and rear camera in my Lexus 450H SUV but have concerns over getting it…read moreproperly installed. This business was recommended by my auto mechanic. My primary concern is that an improper installation could affect the integrity of my side curtain airbags which shoot off from the A pillar all the way down the interior roof line. I believe it is dangerous to tuck wires using tools that come with self install packages because they most certainly will be in the path of the air bags. A professional installation is well worth the price in a case like this. I believe the only way to professionally install these is to do a partial tear down by removing the A pillar cover and releasing the ceiling panel on one side of the car. Their installation charges were reasonable after subtracting out the retail cost of my cameras; so I had concerns if that would cover a proper partial teardown. I called and requested them to send me a couple of camera system options they sell as I preferred them to install a system they are familiar with. I also made an appointment for the installation. The camera system I selected was the Momento M8 Max 8400. When I arrived, they had the estimate in their system, but not the appointment I made. Fortunately, they were able to accommodate me during that visit. I asked to speak with the tech. I met the tech and he said he has installed these for many years. I asked the tech to walk me through how he plans to install the cameras and he explained everything he planned to do. I requested photos of the install while the panels were removed which the tech took. Upon completion of the work, they emailed me the photos taken by the tech and the salesperson helped me setup the camera app on my smartphone before I paid them. The tech removed the A pillar panel and released the roof panel and ran the wires behind the air bag devices. The installation was extremely professional. When I raised my rear tailgate, there were no visible wires as the tech ran them inside the factory cable housing connected to the power rear hatch opener. There were no visible power connections to the camera as those connections were made inside the paneling below my dashboard with photos provided. The end result is that it looks like the cameras were always part of the SUV installed at the Lexus factory. This business greatly exceeded my expectations.

Always on time & on budget at a competitive price! And knowledge staff. Great choice!read more

Did not have a good experience with these guys. They talked up their LED headlight kit for my 2021…read moreSilverado 3500. So I paid $300 to get them and they burned out a month after they installed them. And they wouldn't even partially refund me. Even though he told me that if they have any issues I can come back. All travis wanted to do was sell me more parts. Go somewhere else, these guys could care less if their products suck. Just look at the chevy thats in front of the store, the suspension was ripped out from underneath the truck and its just sitting on the frame. Im sure that was another happy customer. That should have been my first clue not to use these guys.

I would give them 0 stars but I don't need to as they went out of business. What a complete joke…read morethis place was. I wouldn't trust them to fill the air in my tires.

Needed to install an inverter and get a "Big 3" upgrade in my truck so I stopped by the shop and…read morewound up talking to the owner, Charles, about it. He was personable and took interest in my project and over time I made a deposit and we set up a time for the work to be done. Day of service and my tech was Horhay who was knowledgeable and mindful before entering into his work. After installation of the inverter cable from battery to rear of the cab he took me through his work sharing what he did and why. We also discussed the scope of what would be required for a future install of the "Big 3" and I left grateful at the competency I'd just experienced. It's a good shop doing excellent work and I have no reservations recommending them to the community.

Awesome customer service. Bought an used 2007 Lexus. Nice and clean car but the system was very old…read moreand wanted to update/upgrade. Talked to Charles. He was able to install a CarPlay, and it was done very quickly. I'm very happy about the outcome and his willingness to take up on a small job as mine. His speciality is to upgrade audio system. Thank you Charles and his team for making my car more modernized!