My husband and I were celebrating our anniversary in Hawaii, and I had no idea he was planning to…read moresurprise me with a visit to the Louis Vuitton store. I honestly had no choice but to follow him in, and I'm so glad I did! Lich made the entire experience unforgettable. He was warm, welcoming, patient, and never once made me feel pressured. Instead of trying to sell me just anything, he took the time to learn what I liked and thoughtfully brought out several handbags that matched my style perfectly. He made the experience feel personal and special, which meant so much on such a memorable trip. Thanks to Lich, my husband was able to surprise me with the most beautiful purse, and I'll always remember the kindness and exceptional service we received. He truly went above and beyond, and it's clear he genuinely cares about his clients and creating a memorable experience. Thank you, Lich, for making our anniversary even more special!

Overall a satisfying experience. Our first day in I had no idea what was in season so I browsed the…read moreentire collection. My SA, whose name I don't remember, was really helpful. I was looking at the Carryall and she recommended a bag to me that wasn't on display, the Carryall BB. I believe it was the last one in stock at the store but I needed another day to think about it. Something that caught my surprise was when she offered me the restroom even though I didn't make a purchase. 10/10. The next day, Damien helped me out. He was helpful in getting the bag and a ring and helping me with trying to order an agenda cover which didn't work out but I was able to order online later that day.

I get intimidated walking into high end luxury stores because I feel like associates tend to…read morepre-judge you. Here I felt very welcome. Tomoko was very friendly and helped me find the gift I was looking for! I was doing some last minute Christmas shopping for my husband. I noticed he was looking online at the Illusion petite H ties. So I went to the Ala Moana store to see if they had it on hand. Unfortunately the did not and Tomoko offered to order it at have it delivered to my home. When I found it wouldn't get here before Christmas, she helped me choose something similar. I told her that my husband loved blue, so she pulled ties with similar designs and close to the same shade to the one I was looking for. She was very attentive and listened to what I was saying. She even told me about the craftsmanship of how each tie is made. When packaging the tie she noticed a very small imperfection that I had missed and went to get another one. Thank you Tomoko! I will definitely be back.

High end service and beautiful decor in the store! Love…read moretheir Home collection and the value is great for Hermes I think!

My gosh this store, I wish it was my bedroom! The golden luxurious decor with DG purses,…read moreaccessories, and clothes neatly displayed #GOALS! I had a lovely visit! I was immediately greeted and did not feel judged at all. The man asked if I was looking for something and I was but I also wanted to explore around so I kindly said no. He explained where small leather goods, women's, kids, and men's items were. It was like walking in an endless closet! He followed me through 2 rooms and I kind of felt rushed to keep moving along. Eventually he stopped and then out comes another associate ready to put her game face on. Janet was the sweetest! I tried on a few pairs of heels but knowing well which heels I specifically came in for for my dinner! She was very enticing and I would have bought the entire new line had I been on a timed schedule..

As I walk into this brand new Dolce & Gabbana boutique I am greeted by the most wonderful staff. It…read moreis a beautiful boutique and the displays are exceptional! I met with Sean this morning and he showed me all the New Arrivals! I decided to purchase a travel bag with cute pineapple print as it matches my 6 month old sons t shirt I had bought from this boutique a month ago. I also found a beautiful pair of sandals with a pineapple and spikes on it! So cute! I love the guava juice thy serve in champagne glasses to us! Tasted wonderful! Amazing service as usual and Sean Gillie is the Best at showing me everything in this boutique that he knows I would like! I will shop again here when the new arrivals come in! Thanks so much Sean for always an amazing luxury boutique experience! Great personable sales associate with great descriptions of each product I asked about!

Tagged along with my friend who was looking for a birthday gift for her mom and her sister. Jarrell…read more"Jay" helped us and I highly recommend him!! Not only was his service 5-star but it truly felt like we were shopping with a friend. He showed us sooo many options and never tired of the indecisiveness of my friend. After some time, she finally landed on a bag for her mom, one for her sister, and even a wallet for herself! If you want top tier service with a smile, pop in and ask for Jarrell.

The service was amazing the selection of products was great and a big selection of new items from…read moredifferent stores and the value was very good.

I love this place! Every time I come to Ala Moana Center I'll pop in here. They have lots of…read morebeachwear, snorkeling gear, backpacks, flasks etc. They carry all the brand names here like RVCA, Quicksilver, Billabong and others. It's a pretty big store and they have a discount rack in the back which is where I'm usually at. The staff are always really friendly and nice. It's in the mall so lots of parking. Can't wait to come back............

Planning on a snorkeling trip and needed something to wear. My first thought was a pair of board…read moreshorts. So I'm on the hunt. First stop here. Lots of choices & easy to pick a pair. The store was well stocked with plenty of brand name stuff. But there was a lot of other things that I didn't know I needed. There were surfboards, shirts, beachwear, drink ware and surfing accessories. Plenty of friendly employees to answer questions. Now of the weather clears up...

I decided to check out Fendi earlier today since my man and I were spending the day at Ala Moana…read moreplaying Pokemon Go. There is an in-game event going on this weekend. Anyhow, we strolled into Fendi. I saw a dress online that I wanted to see in person. As soon as I walk past the door man, I am approached by an older Asian woman who asks us if we were looking for something. I say I'm just looking for now since I saw a purse that caught my eye before making it to the dress racks. I proceed to run my finger over the fur covered purse and ask the woman what it's made of. She curtly says, "it's fur." Her tone-of-voice sounded annoyed and that I was an inconvenience to her. I'm thinking, "No shit, it's fur! I'd hope it wouldn't be synthetic if it cost $2000+!!!" I make my way over to the dresses and found one similar to the one I saw online... However, I asked the same woman (who was now following me around) if they had the style I wanted, as I showed her my phone screen. She barely looks at it and says, "no." Geez, how helpful. Now I'm annoyed at this point... not because they didn't have the style dress I was looking for, but because of this woman's attitude! I should probably mention, I was dressed down in my Pokemon attire. I've had my fair share of past retail jobs, so I know I was probably being judged. But seriously!! At least pretend to be nice and try not to judge a book by it's cover. Also, I'm not a millionaire, but I sure as hell can afford my designer taste. I've been in this store before. I'll probably go checkout the Waikiki location.

I liked the lady who assisted me with my purchase. She was very nice & patient. She was very easy…read moreto talk to, almost like a friend. I loved all of the clothes when I went in.

I had a great experience shopping with Akiyo. She was very nice and seemed genuinely willing to…read morehelp me find what I needed and did not hesitate to bring out many choices for me to look at. I settled on the style I wanted but wasn't sure about the sizing. She went all the way to the other store to pick up the other size so that I could try both sizes and choose the exact size I wanted. She was also cognizant of what I was trying to use the clothing for and recommended based on my personal intended use. While there was no Hawaii special pricing, the shopping experience blew my experience at any other Moncler stores I've been to in the mainland. I highly recommend shopping with Akiyo for a very personal and tailored shopping experience. Also, the security remembered me and said 'welcome back' when I returned the next day to try on the other size, and that was something I had not experienced at any other stores.

The staff was so amazing. My girlfriends and I headed out…read morefor a weekend trip to visit another girlfriend who lives on the island and she took us out for a shopping spree. She brought us to Moncler as she knew how much we loved wearing their lovely down jackets. Pretty laughable to be in Hawaii and shopping for winter wear, but I'm so happy we did. First off the savings on tax alone gave us a reason, secondly the selection was amazing and and last but not least the follow up from the sales associates was stellar. Thank you to Michelle for sending me the latest fall/spring collection to view virtually and I can't wait to come back again.

We didn't buy anything here, but we were greeted with open arms. The employees were very nice to…read moreus, and helpful in showing us all their different products. The store was clean and well organized. Will definitely stop here again when I want to purchase some new MCM clothes & accessories. Highly recommend stopping in, they have a wide selection of beautiful products. MCM is definitely one of the highest quality brands you can find !

Walking around the new International Marketplace, I was pleasantly surprised to see a MCM store…read more They are located on the first floor near Tesla. I absolutely love the brand, I've switched from buying LV. Once you own an MCM, you'll quickly see how well made these fine leather goods are. Be sure to ask for Koa, he greeted me and my family and treated us so well. I find that if you aren't dressed nicely, a lot of salespeople won't even give you the time of day in the higher end stores. But Koa, welcomes me even though I wasn't dressed the best. (All hash from walking around Waiks) I also signed up for his emails so that I can be notified of upcoming sales. He also informed me of their upcoming FUKUBUKURO event. I'm so excited and I will definitely be back! Thanks Koa!