Jacob quickly provided a quote for the specific service I asked for and details of what that included. Was punctual and great communication throughout the work. read more

Jacob did an outstanding job at replacing our tank water heater with a tankless one we provided. From the beginning, he surprised me with how quick he was at responding to messages and answering my questions. Trusted Water System provided a competitive quote. Jacob provided us with an onsite estimate on a Friday and scheduled our install for the following Monday. On the day of install, Jacob arrived on time and completed the job within a few hours. His work looks clean and aesthetically pleasing, in particular the layout and routing of the pipes. Overall, I am very pleased with the results and happy we went with Trusted Water Systems. read more

GREAT! I called on Sunday and he was here Monday afternoon. In less than 2 hours I had a new water heater. Jacob was very professional and super easy to deal with. Make sure you at least give him a call before you have work done and see what he has to say! read more

I called Trusted Water Systems for help with a gas control valve issue and Jacob was able to very quickly stop by. He swiftly triaged the issue, happened to already have the needed replacement part, and got it switched out all within 30 mins! My hot water heater emergency was resolved in less time than I spent calling other emergency services. Will definitely use again. Thanks Jacob! read more

Jacob is the man! He is the man for the job -- honestly everything from the very first conversation I had with him to the receipt that was sent automatically after I made payment, he was exactly what you want and would be looking for in a contractor. I wish ALL of my contractors were like him -- here are just a few things that he did that I really appreciated: 1) He picked up on the third ring when I first found his company and called him. Literally from the MOMENT you speak to him, you just get this feeling that you can TRUST him. "TRUSTED" in "Trusted Water Systems" was the exact right name for him & his company -- speak to him & you'll know what I mean! 2) He was patient in explaining everything the job entailed over the phone 3) He was able to give me a quote over the phone, and HONORED it (and was extra generous in giving me a VERY, very fair price!) 4) He was communicative in text regarding setting up the appointment 5) He finished the job in the exact time he had initially allotted for the job 6) He sent the invoice over right away when I requested it 7) I received an automatic receipt as soon as I paid it Seriously -- I wish EVERY contractor/company I worked with was just like Jacob -- my life would be a DREAM if it were so. Without hesitation, I 100% recommend Jacob for whatever job you need that is within his power to execute! read more

Trusted Water Systems - What Jacob made it look like! :) He went above and beyond and replaced extra parts of the entire operation -- thank you so much, Jacob!!! - Water Heater Installation/Repair Near Me - Chula Vista, California

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I was getting an error code on my tankless water heater and had no hot water. I called two other companies...one was closed on the weekend and the other didn't have any availability 8 days out. I checked Yelp and found Jacob. I called him and he came out the very next day. He ordered the parts that same day and was able to fix my water heater two days later when the parts arrived. I know who to call in the future. Thank you Jacob! It's been a rough week without hot water, but you came and got the job done. Friendly and professional! read more

I called trusted water systems because my water heater broke. Jacob gave me a very reasonable quote and explained to me the options and the differences of doing a traditional tank versus a tankless water heater. He was very professional, efficient, and was very good at explaining to me what needed to be done to solve the issue. Thank you, Jacob and I highly recommend if you're having water heater issues to call trusted water systems to service your home. read more

My water heater started to have issues so I called Jacob and he came out very quickly. I explained to him my issue and he was very knowledgeable and knew exactly what to do. My water heater is not working and I no longer have to take freezing cold showers! I am very grateful because those showers without the water heater were unpleasant lol thank you Jacob and I highly recommend if you're having water heater issues you call Jacob. read more

Jacob came in to give us a quote on tankless Water heater as our tank stopped working. He came right away. Gave us the best quote , incomparable from the rest not knowing yet at that time. So went to get a couple more quotes. And ended up with Jason. Came and did it right away as scheduled. He is so fast and efficient. I would 200% recommend him to anybody else. So professional and no sales talk. He is so honest. He just finished installing it for 2 hrs. And it is working now. read more

Our water heater had been on its way out for a while, but it waited until after the cold season hit to RIP. We became a little desperate after trying to bear through the cold showers and even a solar camp shower. I believe Jacob had already had a full work day by the time we were locked in early afternoon. What I appreciated most is that while Jacob could have pushed our appointment for the next day, he was able to get our replacement heater installed within the same evening. You can tell Jacob takes pride in his work and we are happy customers as a result. read more

5 stars for Jacob! Super responsive to my time sensitive need to replace my hot water heater. Explained everything clearly and completed the installation efficiently in about an hour. Offered his professional guidance on a "crossover" issue I'm having to optimize my hot water usage. White glove service through and through. Definitely recommend! read more

We received a quote from a different plumbing company that was $9k+ to move our water heater outside and switch to tankless. Jacob was able to do the same job for around $3k, saving us quite a bit of money, and he was able to start the job within a week. Although the job took a bit longer than expected, and initially, the hot water heater wasn't producing hot water, Jacob returned at no extra cost to us to fix the problem. He was also super responsive whenever we reached out to him. We definitely recommend him! read more

When I put out my request for a water heater replacement, Trusted Water Systems responded right away. They were great at communication and I was able to get an appointment to do the replacement early the following week. When Jacob came out to do the job, he was on time, friendly, and professional. He completed the job in about 2 hours, replacing our old water heater with a new Bradford White. No muss no fuss and everything works great! I highly recommend Trusted Water Systems and Jacob for your water heater replacement needs read more

Jacob was awesome. Very quick, responsive, honest, and fair! Had a water heater leak and he upgraded the drain valve to brass. Very knowledgeable, professional, and straight forward. read more

Jacob did an excellent job on our tankless water heater. He was on time and a great communicator. His price was fair and the quality of his work was impressive. Highly recommend him. read more

Jacob was very responsive and gave me a reasonable quote with a detailed explanation. He showed up the next day on time. Installation was very smooth. Honest and hard-working. We highly recommend this business. read more

Absolutely Top-Notch Service from Trusted Water Systems! Today, I had the pleasure of having Jacob--the owner and technician of Trusted Water Systems--repair my tankless water system, and I can confidently say the experience was outstanding from start to finish. Jacob arrived on time, quickly diagnosed the issue, and explained everything clearly and professionally. His knowledge, honesty, and thorough approach immediately put me at ease. It's rare to find a technician who not only knows their craft inside and out but also genuinely cares about the quality of their work and the customer experience. He treated my home with care, worked efficiently, and made sure everything was spotless before he left. It's clear Jacob takes immense pride in his work--and it shows! I highly recommend Trusted Water Systems to anyone needing water system service or repair. Jacob has absolutely earned my trust and my future business. Don't hesitate to call him--you'll be glad you did! read more

Jacob replied to our inquiry really quickly, which was so appreciated since our water heater had been busted for almost two weeks while we were waiting on Rheem to send us replacement parts. We were so grateful Jacob was able to get out to us within 3 hours. He offered competitive pricing and top notch, professional service. We will definitely be reaching back out to him when our water heater eventually needs to be replaced. read more

We just had Jacob take care of our tankless water heater installation. He was great! We had a few people come out to provide estimates and I knew after meeting Jacob that he was the one! Personable, professional and honest. I would also like to note that our original water heater (tank) was in our attic and it was quite the job getting it down. Jacob made it look easy! He was so efficient yet also provided quality workmanship. I cannot recommend Jacob enough! read more

Jacob knows what he is doing, exchanged my water heater in less than 2 hours for a great price. Plus he came first thing Monday morning, when our water heater broke Saturday afternoon. Would definitely use him for further plumbing related projects!!! read more

This guy, amazing. I've used him three times now once to fix a water heater once to fix a broken copper pipe in the attic and once to install a water detection unit. . On top of that my leak detection unit kept saying I had a small leak and he tracked it down . So personable so determined to please, it's refreshing to have someone like that work on your home . I was happy to give him a little extra for what he charged me. I would show six stars, if it would let me read more

Jacob was quick to respond with a very reasonable bid for a new water heater installation and answered all of my questions in a timely manner. He was professional, positive, friendly, and didn't try to upsell me on anything. He did quality work and finished the job in about 90 minutes. I wholeheartedly recommend Trusted Water Systems/Jacob to anyone in need of his services. He will not disappoint! read more

Jacob was amazing.Very professional and made us feel very comfortable.First time using him highly recommend. Honest company. Customer service skills number one, thanks jacob for your prompt.Installation of our new water heater. read more

Jacob responded quickly, arrived the same day, resolved my issue, and charged me exactly the same price as the original quote. I highly recommend this company! read more

Jacob (owner) of Trusted Water Systems did a great job from the first phone call, follow up confirmations, helpful information and excellent water heater (tank) install, prompt, thorough and professional. His pricing could not be beat, but I'm more concerned about somebody who knows their stuff and cares about the quality of their work. Both were A+++ read more

Jacob installed a tankless water heater for us, and while we've had a few hiccups related to our propane tank (not his installation), he's been nothing short of amazing. Anytime an issue comes up, Jacob is quick to respond and shows up right away. That level of service is rare these days. It's one thing for a company to come out and do the job, but it's the follow-up that really shows what they're about--and Jacob truly goes above and beyond. If you're deciding between companies, save yourself the stress and go with the one you can actually count on: Jacob. read more

We hired Trusted Water Systems to replace a very old (23 year old) gas water heater with a tankless unit. We were provided a few different options and chose a Navian unit. It was quickly installed and the old unit removed. We absolutely love the new unit and highly recommend Trusted Water Systems. The communication was very good, he was very responsive and highly professional. The price was inline with expectations and we are quite satisfied. read more

The best! Jacob provided professional and exceptional service when replacing my water heater. HONEST and not trying to upsell you on anything ! Sadly this is a thing of the past , but was so happy to see it still exists with Trusted Water. You are in good hands with Jacob! He knows what he is doing - you will not be disappointed! read more

Jacob provided us a quick, in person estimate for a water heater replacement. After assessing the location of the heater, he let us know we could fit a larger unit in its place, without issue. He was right and we're very happy at the suggestion. We have tenants below us and we were worried about a costly leak. Jacob hooked us up with a battery operated sensor, as our water heater closet has no available power to it. We had concerns about the drinkability of our water and because we're in a condo, we can not attach anything to the mainline. Jacob not only provided a fantastic in-sink solution, but he was hundreds of dollars cheaper than 4 other competitors. We are very happy with his communication on Yelp, over text/phone, and he was prompt with delivery. He also did not nickel and dime us with fees such as "stair fees" or other nonsense. read more

There is a reason Jacob maintains 5 star rating on Yelp. Had him replace my water heater with tankless. Sent him pictures and requested a quote. He responded to me immediately, after hours, provided an immediate estimate to complete the job and came out two days later. Very clean work and the job was finished in a few hours. He even paused the job so I could put up a piece of drywall before he finished the install. read more

We couldn't be more satisfied with our water heater replacement. Jacob does clean, quality work and his prompt professionalism really impressed us. He did a really good job teaching us how to take care of our system and we will absolutely be using his company for all of our plumbing needs. Prior to calling Trusted Water Systems, we had contacted several of the larger shops in town and they wanted to charge us 60% more and wouldn't stop bombarding us with up sells and "check ins". 11 out of 10 would recommend. read more

Jacob did a great job flushing my tankless water heater. His communication and work skills, combined with his friendliness made the experience great. When it is time to deal with my water heater again, he'll be getting a call from me! read more

Came home from work after midnight to find out there had been no hot water throughout the day. I immediately put in a quote request to Jacob. He was here the very same day and replaced the faulty thermostat in about 20 minutes. Everything is working smoothly again. I'm super happy with how quickly he resolved everything and how easy he was to communicate with. Thank you Jacob! A+++ read more

Jacob came to the rescue when my water heater started leaking. He was able to come at 8pm to install a new water heater. His price was very competitive and the service he provided was excellent! I highly recommend his service. read more

Jacob the owner is awesome. Was not getting any hot water. Contacted him this Memorial Day weekend on Saturday. Before coming out, he walked me through over the phone to try and reignite the water heater. After a couple times of trying to reignite the water heater with no success, he knew exactly what the problem was. He was able to come out this Sunday morning to replace a part. I highly recommend Trusted Water Systems. Top notch customer service. He even gave me a quick tutorial on water heaters. Thanks for coming out on a holiday weekend. 5 STARS!! read more

Excellent plumber!! We discovered we had a pin hole leak in one of the pipes in the ceiling of our garage on Sat at 9:00 am. Jacob said he could be here that day at around 11:30 am. He arrived right on time and I got a txt stating he was on his way. He cut into the ceiling, found the leak, and repaired the pipe. We were without water for only a few hours. We call Jacob any time we have a plumbing need. read more

Trusted Water Systems - This is the new garbage disposal with the correct pipe configuration. - Water Heater Installation/Repair Near Me - Chula Vista, California

Jacob did a great job installing our new heat pump water heater. He is professional, friendly and responsible , we will continue to work with him in future home projects. Highly recommended. read more

Jacob gave me a fair quote for the work, showed up when he said he would, and then got the job done. I would use this company again without question. Good communication and he knows how to work. read more

Jacob replaced the leaking water heater tank with a reasonable price and great professionalism. He explained everything clearly and came on time and finished the job neatly. Highly recommend! read more

Jacob was the only one of several inquiries that was able to give a price for the job through text. He showed up same day and completed the job efficiently and for a fair price. I would highly recommend Jacob and Trusted Water Systems for any type of water heater jobs and look forward to working with them in the future! read more