First time, i tried this place it was in January. I went right after my haircut literally around the corner from here and got here before they opened
Someone at the counter saw me at the locked door reading the hours and walking away, and came outside to see if I needed help, explained that they're opening in a few moments and to please come back.
When I did, I got two slices of plain NY style pizza right out of the oven fy the first pie of the day and was fairly surprised at how good it was, and was grateful for some hot food on a day where it was -10 and 6 feet of snow plow dunes were piled up everywhere from a recent snow storm.
Came back today and ordered a personal pancetta e patate con olio tartufato pie, or pancetta, potato and truffle oil pie.
The guy behind the counter was eating a slice of pizza and then turns around takes my order and immediately began to stretch dough for my pie without washing his hands, which is alarming.
The fact that he had no idea what the heck I was asking for and had to read the menu multiple times in front of me to know what to make is bad enough.
Watched this team in action and this same counter man runs into the back and grabs a potato, and without washing it, slices it up and tosses it into the fryer for my pizza...maybe their potatoes are washed and then held for later use? Maybe not. But it looks God awful and the team should be aware that everyone can see them and be on their best
Cooks in the back leaning on counters, on their cell phones and then handling food without washing their hands?? Disgusting!!
One guy from the kitchen comes up to the front through a door to get something, while talking on the phone, wearing gloves on his hands, takes a drink out of a cup and thrn walks back into the kitchen and goes back to cutting, never taking the gloves off, washing hands or putting the cell phone down.
Sanitation here needs immediate attention, as well as menu training.
The pie had no seasoning and it tasted like it. The crust was bland, the cheese was bland..the oil used wasn't truffle flavored or if it was, its so old that it lost its flavor
And while I didn't see it get put on before going into the oven, I'm fairly sure that that the "pancetta" is not pancetta as it looks and tastes more like smoked American bacon.
Being as hungry as I was having skipped my breakfast and having a light early dinner the night before, so I ate it, hoping for a good tasty meal. What I got was a greasy flavorless crust with cheese, fried potato slices that may or may not have been washed? And half raw bacon.....
The only redeeming thing was that a second guy came up, rang me up and undercharged me for the meal. Either as an apology or a actual mistake I couldn't say but I paid about $3 or $4 less than it should have been.
As they just opened, I assume I was the first customer of the day, but even the salt and pepper shakers on my table were dirty with food spatter on them. No one is paying attention to the details here.
I am so disappointed as I really wanted this place to be good. The interior is rustic and modern at the same time, it's right near a good amount of other businesses. The menu looks appealing... This place should be a slam dunk! unfortunately it's a it's a fourth and 50 yards to go with two seconds left in the fourth quarter.....
I won't be back... read more