I am truly impressed with True Value Plumbing in every possible way -- professionalism, responsiveness, quality of work, and fair pricing. After several disappointing experiences with plumbers I found through my own research, I turned to the Nextdoor app for recommendations. Among the many referrals and messages I received, True Value Plumbing stood out because of the overwhelming praise from neighbors. I contacted Frank for a consultation, and he returned my call within 10 minutes of leaving a message. Based on my description of the issue, he walked me through a possible plan and provided an initial estimate. He and his colleague arrived right on time the very next day. After completing the diagnostics, Frank carefully explained all available options, including the pros and cons of each approach. What I appreciated most was his honesty and lack of pressure. He never tried to scare me into making the most expensive decision. In fact, he openly told me that if I wasn't ready to move forward with the larger project immediately, it would be okay to wait. At the same time, he was honest that he would not recommend or perform a temporary "band-aid" repair that might fail and waste my money. I ultimately decided to move forward with the permanent solution, which was a 5-6 day project. Frank's pricing was very reasonable compared to other quotes I received. Throughout the project, he and his crew arrived on time every day and worked incredibly hard. Frank consistently updated me on the progress, explained what had been completed, outlined the next steps, and made sure I knew who was responsible for each part of the job. On days when he wasn't managing other projects, he worked side-by-side with his crew. The project was completed ahead of schedule, the team cleaned up thoroughly each day, and they even repaired the walls and flooring that had to be opened to access the plumbing. Most impressively, Frank honored his original quote even after additional repairs became necessary during the process. It is rare to find a company that combines honesty, professionalism, reliability, and fair pricing the way True Value Plumbing does. I would highly recommend them to anyone looking for a trustworthy and highly skilled plumber! read more

We recently had issues with our kitchen sink and laundry pipes, and honestly we were expecting the worst because nothing seemed to be working. Frank came out to help us figure out what was going on, and from the start he was incredibly helpful. He explained the problem clearly, gave us several options, and really worked with our budget. What meant the most to my husband and me was how quickly he was able to get everything done. This had been an ongoing issue and we were worried about missing more days of work, but Frank made it happen fast and efficiently. We actually found his number through a Facebook post, and we are so glad we did. Frank and his team were professional, quick, and efficient. They replaced the pipes and left everything looking clean and working perfectly. We started as complete strangers, and now he has definitely become our go-to plumber. If anyone needs a plumber, I cannot recommend Frank and his team enough! read more

Just want to say that Frank at True Value Plumbing did a superb job replacing the wax ring, He is professional, quality of his work was exceptional and last but not least he is a very nice and honest person, a quality that is up there for me next to the workmanship and expertise. Thank you Frank! read more

Frank and his crew were great! Quick response time and repair was done quickly. They walked me through every step of what was wrong (old house, old pipes, shifts, etc). They were able to add a clean out that was needed, repair the pipe and a few other things without having to remove my brick from the porch. Pricing was way better than expected. read more

Frank deserves more than 5 stars. We had an overflowing toilet and he took care of really fast (early on a Saturday morning). At a very reasonable price. He is reliable, tidy, friendly, (Side note: my grandson was so delighted to meet another Frank). We would definitely have him back. Carol T. Burbank. read more

What went well? Everything! If I could give Frank more than 5 stars, I would. After dealing with way too many plumbers who left me feeling like I was about to be overcharged for who-knows-what, meeting Frank was a breath of fresh air. He's honest, personable, and professional--everything you want in a plumber. Frank takes the time to explain what he's doing and how he's pricing the job, so there are no surprises. He works efficiently, gets the job done right, and, he'll literally show up rain or shine to accommodate his clients. Seriously, if you need a plumber you can trust, Frank is the guy. Highly recommend! read more

True Value Plumbing - Rooter service - Plumbing Near Me - Granada Hills, California

Wow! Wow! Wow! How often do you find a real authentic business relationship??? I was so very lucky! My plumber is recovering from surgery and I decided to seek advice using my contacts on Facebook. Through this platform I met Frank (owner of True Value) He is pleasant, amicable, professional and attentive. You have to check him out. I'm already thinking of calling him for other items. read more

Frank was great! He added an air gap cap for my dishwasher. He's communicative, friendly and professional. Highly recommended. read more

True Value Plumbing - He added an air gap cap. Nice, clean job. - Plumbing Near Me - Granada Hills, California

Frank from True Value Plumbing here in the San Fernando Valley is who I call for my plumbing issues. Nice guy, great personality, honest and does good work with a reasonable price. I highly recommend Frank for your next plumbing issue. read more

True Value Plumbing 747-250-4512. I live in a 75-year-old house, so you can imagine that plumbing issues can come up. I thought all of my galvanized pipes had been replaced over the years, but it turned out there was one left, and it was causing slow drainage in a bathroom sink. Frank from True Value Plumbing came out and tried to snake the drain, but it was too clogged with rust and accumulation. The repair required making a hole in the bedroom wall behind the sink and going under the house to replace the pipe. Three men came and fixed everything in less than 5 hours to accommodate my schedule, leaving the house as it was before the repair. The bedroom wall was fixed and painted. I am so happy to have the bathroom sink finally draining well. Frank told me that everything else under the house for that bathroom looked good. He showed me the pipe that was replaced. I am very happy to finally find an honest and reliable plumber. I hope that I don't have any further plumbing problems, but if I do, I know who to call. read more

We highly recommend True Value Plumbing, Great service all around, everything was top notch from estimate to all work done, I appreciate Frank the honestly and professionalism, he install my Rinnai water heater tankless without any issues and hauled my old water heater tank. Don't waste your time looking for other companies, Frank is the best. read more

True Value Plumbing - Plumbing Near Me - Granada Hills, California

We woke up with no hot water and I called Frank, he showed up super fast and determined that my hot water heater had an internal leak. It was replaced quickly and efficiently. Frank was a pleasure to work with. Highly recommend! read more

Frank came out to do a plan job and it ended up being totally different. He was amazing and took care of everything!

Finally a trustworthy plumber!!! Frank is a very professional and conscientious plumber. From the very first moment, he made me feel like he was helping out a family member rather than just a client. As a single woman, I often find myself at the mercy of dishonest service providers who take advantage of my lack of knowledge in areas like plumbing or other repairs. My recent experience with Frank was completely different. He didn't try to upsell me on services I didn't need or charge me higher prices just because I'm a woman and I'm not knowledgeable when it comes to repairs. Frank's genuine kindness and respect put me completely at ease. He got the job done quickly and effectively, which was a huge relief considering the emergency situation I was in. It was truly refreshing to work with someone who prioritized my needs and treated me with such kindness and consideration I would recommend Frank 100% read more

I hired True Value Plumbing again and Frank is an excellent plumber. Highly recommended

Frank was awesome! Super friendly, and it only took him a couple of minutes to correct the problem. And his rates are amazing!

Frank was able to provide service immediately and with a reasonable price. He was able to repair two of my toilets and sink. Frank was very responsive and provided great communication and friendly demeanor. I will be recommending true value Plumming to my family and friends. read more

I noticed what sounded like running water from the toilet and immediately went to the City of Burbank page to see if anyone had any plumber recommendations. Frank with True Value Plumbing came up a couple of times. I have to say that the people were not wrong. You can tell Frank has the experience to get the job done right. From the inspection to the repairs, he was fully transparent and very thorough. In my experience, he went above and beyond and did not take my plumbing issue lightly. He puts himself in his customers shoes, and is not afraid to tackle the job infront of him. He takes pride in his profession and the results are proof of that. I will definitely be utilizing his services on any future plumbing needs. You can also reach him by ph: 747-250-4512 and email: franktorrez2178@gmail.com read more

frank & jay did a great job fixing our upstairs bathroom sink that leaked all the way to our ceiling downstairs. they were very detailed and explained the whole process to us. they are very reliable, responsive, and on time! thank you frank and jay for coming out and getting the job done! read more

Okay, here's another 5 star review of True Value Plumbing. Frank and Alex literally saved the day when they came right out and repaired the sewer line. It was just in time because they showed me the existing pipe that literally crumbled beneath their feet! If the pipe had broken, and the street involved, the price would have been astronomical. They both spent a lot of time totally explaining everything and Frank even cleaned the gross shower that had backed up. I was SO appreciative! I know there are hundreds of plumbers, but this one is the best. read more

Frank is very honest plumber, take time to explain the problem and work effeciently to throughly get job done on my clog bathroom sink, recommand jetting to deep cleanup the buildup. Honest affordable price without over charge. Will used them again in the future read more

Very communicative, very friendly, very honest, very personable and professional!!! Highly recommend!! Do not go anywhere else!!!! GREAT SERVICE!!! read more

We found a leak on our verve around Sept 20th. LADWP determined that the meter was not the issue that there was a leak in the line somewhere between the sidewalk and street on the verve. I contacted Frank through the app. His company True Value Plumbing was highly recommended. Frank came to give me a quote on the leak on October 10th. When his team dug up the site around the leak, we discovered that our main water line was galvanized steel. It had not been updated when we replaced the in-house plumbing with copper. Frank went through several options with us. We determined the best solution was to go with PEX since we had to replace the whole line On Monday the 14th, Frank's partner Alex came out with a small crew. When he saw our brick patio, he was afraid that they might need to cut through it to reach the juncture of the main line to the house. Once again, several options were suggested. To tunnel through instead of cutting into our patio, we had them use copper for about 1/3 of the line under the brick to the main, they were able to join it with PEX from that point to the meter. My husband had pulled several jugs of water just in case, but they finished the whole job including filling back up the trench in about 7 hours. Our water was off less then 30 minutes. Not only that but their prices were very fair. They also worked around our landscaping which we greatly appreciated! We are extremely happy with the job they did, and I too would highly recommend them. See photos. read more

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Look no further...We had a bad odor coming from our kitchen. We called True Value Plumbing Company to help and Frank was able to quickly identify the problem by crawling under our home where he detected a pipe that was leaking due to corrosion. He quickly fixed the problem thankfully. We highly recommend Frank and will definitely use his plumbing service again in the future due to the service we received for the value. read more

I was recently serviced by True Value plumbing. I would highly recommend this company. They were very efficient and knowledgeable. They worked out what I needed for the best cost and let me know what could be done at another time. I will definitely be using them again! read more

I had a reoccurring problem with my shower clogging, and was running out of options. I couldn't pour any more Drano and snaking myself was a constant hassle that didn't result in anything. I found True Value Plumbing and Alex and his team came through for me and my family. He was communicative along the way, arrived on time, and was super friendly and courteous. Within minutes I knew I was dealing with an experienced person, as he quickly diagnosed the problem that was causing my reoccurring problem. He got to work to clear the clog, and then went the extra mile with a camera inspection. This additional step helped identify a bigger problem with my plumbing that Alex and his team were able to fix! I now have peace of mind that my shower won't continuously clog, and that my drains are up to date! I Highly recommend Alex and the entire team at True Value Plumbing! read more

Very personable. Frank was exceptional in his handling of the situation and let me know what was needed..... I definitely will be using him again. read more

Highly recommend! I had an issue with my sewer line and went through a couple estimates from other ridiculous plumbing companies. These guys came in, showed me on a camera what the problem was and re-did the sewer line better than expected AND easy on my pockets! Assured me warranty and I would highly recommend and use them again! read more

Alex immediately responded when I requested help with turning on the pilot light on my water heater. He offered to come see the problem and give me a free estimate. I was sure that he was going to need to replace parts on the water heater. Alex came on time, and was able to turn on my pilot light. He didn't charge me or try to sell me anything that I don't need. I will be calling him for my future plumbing needs! Highly recommend. read more

One of the most knowledgeable, honest and trustworthy plumbers you will ever meet. I was having trouble with my water heater, I'm a girl and don't know anything about plumbing. I was kinda nervous about calling a plumber to fix my issue. I thought it will be really pricey to fix it. I called a couple of different companies to get an estimate. Alex came out and looked at the water heater, he was able to provide an estimate and solve my issue. His price was the most reasonable, after other plumbers were suggesting to buy another water heather he was able to fix it. I couldn't believe the other estimates I got they were double some triple the price. He was so proffesional on time and fast he's so knowledgeable will definitely recommend. read more

Alex came and installed a new garbage disposal and unclog a toilet with his auger. I was charged a nominal fee, about as much as other companies had quoted for just the install not the parts. Alex is professional nice extremely knowledgeable. He's the plumber that other plumbers call to take care of things Five star service! read more

My Grandmother's water heater went out on a Wednesday evening. I called a few different plumbers and no one was able to get to the job for a few days. I called True Value and they said they would be there at 9 am on Thursday. I met with them, they verified the water heater was bad and replaced it the same morning. Very professional, great customer service and didn't try to sell me stuff I didn't need. Call these guys if you are tired of dealing with flakes and want great service. read more

Alex responded to my text within 5 minutes and was over to my house within the hour to fix the issue I had with my toilet. His price was about half of what the other quotes were from the other plumbers. He was very friendly, knowledgeable and mannered. I highly recommend him and his company. Let's continue to support local companies!!!! read more