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    Truckee Auto Mall

    4.1 (10 reviews)
    Open 10:00 am - 4:30 pm
    Updated 2 months ago

    Services - Truckee Auto Mall

    Auto wheel and tire repair

    Tire balancing

    Tire installation

    4 More Services

    Tire repair

    Tire retreading

    Tire rotation

    Tire Pressure Monitoring System repair

    Truckee Auto Mall Photos

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    Ask the Community - Truckee Auto Mall

    Review Highlights - Truckee Auto Mall

    Kevin is incredibly honest and reliable, something that you rarely ever see when you're car shopping.

    Mentioned in 7 reviews

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    Dolan Lexus

    Dolan Lexus

    4.1
    (322 reviews)

    3/4/26- Sealed the…read moredeal and picked up the first time ever Plug in hybrid...Nx 450+Luxury.. Sales staff was great... started with Rob and ended up working with Kymberly.. Kymberly is the type to just take care of business-- efficient and experienced.. Even before we signed our documents- she signed us up for a mini technology appt.. (very helpful).. My decision making led me here.. as trust with a service advisor has been built in for the last eight years.. Looking forward to more car washes..

    This purchase represents an infrequent event, fortunately occurring only once per year or so. I…read moreinitially traded in my 2018 LS 500 but aimed to minimize additional expenses, covering only essential costs such as tax, registration, and an extended warranty for the new vehicle that I chose. Ultimately, I paid a total of $13,000 out of pocket. Consequently, I opted to downgrade to a 2017 GX460 with relatively low mileage suitable for its age. The vehicle was in good condition; however, I later recalled that certain vital multimedia functions ceased working on all models from 2017 and earlier. Regrettably, management was aware of this issue but failed to disclose it to me, which is why I am only awarding a two-star rating. We discussed a fixable problem related to the navigation system; however, I did not inquire specifically about the multimedia functions, and the staff did not consider it necessary to inform me. I acknowledge that I found this approach somewhat underhanded. On the third day after the sale, I spoke with the sales manager responsible for finalizing the deal. He offered me the option to select another vehicle for an additional $14,000, on top of the $13,000.00 I just put out, specifically a used 2021 GX model. I declined to adhere to my budget constraints. Consequently, I left the dealership with a bitter taste. Currently, I am faced with an issue where the vehicle's SOS and Destination Assist features are non-functional, and will never function. When I directly inquired about this, the manager attributed the problem to cellular providers, asserting that he had no control over the phone system issues and did not admit that the dealership should have fully disclosed the situation, allowing me to decide whether the missing functions were important. This was the third Lexus purchased from Dolan within four years. Based on this experience, I am unlikely to seek future purchases from Dolan and will probably consider a dealership in Sacramento. I have learned that approximately ninety percent of a dealership's sustainability depends on its service department rather than the sale of vehicles. This is especially relevant for Dolan, which operates as a volume dealership where higher sales figures correlate with increased sales of Lexus warranties. I invite you to consider where you will choose to make your next purchase and to avoid becoming a victim of such practices.

    Champion Chevrolet

    Champion Chevrolet

    2.9
    (260 reviews)

    Well I just came back to Champion Chevrolet and saw my beautiful used 2016 Shiny Black GMC Canyon…read morePick-Up Truck with a beautiful Red Bow waiting for me to drive out of the Showroom. Wow!!! It looks amazing. I Invited my family to come and see me drive off the lot. Gio put on the License Plate Paper and handed me my keys. I signed my last paperwork and they raised the glass door, took a million photos, waved to my family and Drove out of the Champion Chevrolet Showroom. My family and I will be going out to lunch to celebrate a new truck in the family. This was a Five Star fantastic Buying Experience and it was thrilling to see my new truck in the showroom with a Big Red Bow. I am so so happy. Thank you again, Champion Chevrolet for incredible Customer Service from a caring Family Owned Business. It shows you care about your customers and their buying experience. A big thank you to Phil, Sales Manager, Gio, my Salesman, Zach, Used Car Manager Extrodinair and Ryan, Finance Manager. If you are looking for a Family Owned Car Dealership that cares about you, I suggest you check them out. This is my 5th vehicle from Champion. My daughter is now driving a 2020 Chevy Equinox 2.0 turbo, Car #3. See you again Champion Chevrolet, from my family to yours. Tell them Julie A sent you. Julie A

    My Service Manager Tripp T was such an amazing person! From check in to check out he kept me…read moreinformed of what was going on with my car. I recommend him to any of my friends and family. Such a professional and great costumer service. Will be going back to her mt car service again and again. Thank you Tripp!

    Truckee Auto Mall - car_dealers - Updated July 2026

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