Having your car break down is never fun, but if it does and you take it here to be fixed, ask to have Jay Fatino as your service advisor. He kept me updated often and In the end he really went above and beyond. I can't thank him enough. Thank you Jay! read more

The service manager is a jerk and defends the service advisors gaming the system. No one takes ownership! On top of that, they left my truck unlocked with the keys in it! If you need any work on your vehicle go across the street to Corwin!! Made an "appointment" to have warranty work done. Sat for 2 days with no diagnosis. They said it could take a week for someone to even look at the truck. No courtesy vehicle offered. I asked for one and the service advisor said they don't have any available. The service advisor did not explain this. Otherwise I would not have even bothered to bring it in. If you do schedule an appointment, make sure to ask upfront how many days you will be without your vehicle. Plan accordingly! read more

Well I just came back to Champion Chevrolet and saw my beautiful used 2016 Shiny Black GMC Canyon Pick-Up Truck with a beautiful Red Bow waiting for me to drive out of the Showroom. Wow!!! It looks amazing. I Invited my family to come and see me drive off the lot. Gio put on the License Plate Paper and handed me my keys. I signed my last paperwork and they raised the glass door, took a million photos, waved to my family and Drove out of the Champion Chevrolet Showroom. My family and I will be going out to lunch to celebrate a new truck in the family. This was a Five Star fantastic Buying Experience and it was thrilling to see my new truck in the showroom with a Big Red Bow. I am so so happy. Thank you again, Champion Chevrolet for incredible Customer Service from a caring Family Owned Business. It shows you care about your customers and their buying experience. A big thank you to Phil, Sales Manager, Gio, my Salesman, Zach, Used Car Manager Extrodinair and Ryan, Finance Manager. If you are looking for a Family Owned Car Dealership that cares about you, I suggest you check them out. This is my 5th vehicle from Champion. My daughter is now driving a 2020 Chevy Equinox 2.0 turbo, Car #3. See you again Champion Chevrolet, from my family to yours. Tell them Julie A sent you. Julie A read more

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Service professionalism can use some serious work! 2nd time in here and always felt forced to have work done and dont always have a couple hours to kill to get simple answers or simple work done. Honesty and integrity are key when it comes to service in my opinion read more

Well I just had the oil changed in my vehicle. It took an hour and 15 minutes. It cost me $90.00 more than what I pay for an oil change in South Carolina at a Chevrolet automobile dealership. I'm just glad I will not need to get my oil changed here again. For $30.00 more, I could have got two oil changes back home. read more

I came to champion Chevrolet for a routine service and left completely unsatisfied. I was told I could speak to the service manager but every-time tried to come in and talk to him, someone on staff said he was gone for training. this persisted for weeks into months. why is this dealership allowing someone a leadership role that is never present. read more

Make sure to get any offer they make to buy your car in writing via email. They made me an offer over the phone and when I went to the dealership, they offered $1000 less than the deal we made. This car is as clean as they come with no issues so it appears that they thought I would just settle for less since I was there. read more

Extremely disappointed with my experience. I called Wednesday to reschedule the time of my appointment, when I arrived for my appointment, I was told there was no record of it in their system. What frustrates me the most is that this was not my mistake, yet I was the one inconvenienced. It is a one hour drive there for me and I explained multiple times. All they could offer was their next available appt. Mistakes happen, but the complete lack of customer service and accountability was disappointing. It felt like they had no concern for the fact that their error wasted my time. read more

My Service Manager Tripp T was such an amazing person! From check in to check out he kept me informed of what was going on with my car. I recommend him to any of my friends and family. Such a professional and great costumer service. Will be going back to her mt car service again and again. Thank you Tripp! read more

Beware of Service Department -- they are crooks looking to inflate work with unneeded and expensive work as deceptively as possible. There was no coverage of cost from service manager Jay Santino prior and when the fraud was discovered and I called to cancel of course he had several reasons why he couldn't. Pay very good attention to EVERY line of quoted work as well as final invoice as they will look to take advantage of you in anyway they can. Better yet, just go to a dealership or shop with integrity. Shame on Champion Chevrolet! read more

Where do I even begin? This past week was a rollercoaster. On Monday, my 2022 GMC Terrain went from running perfectly to being declared a total loss. By Friday afternoon--right before a holiday weekend--I got the official call: sorry, your car is gone. Cue the stress of finding a rental and starting the dreaded car search. I knew one thing for sure: I'm a GMC/Chevy person. Ford? Nope, not for me. I started looking, felt overwhelmed, and almost gave up. Then I stumbled across the Chevy Traverse. At first, I wasn't sure... but then everything changed. Enter Desmond at Champion Chevy. From the first phone call, I felt his vibe--genuine, patient, and zero pressure (which is so rare in car sales). I threw on my shoes, grabbed my 4-year-old, and headed straight there. Desmond had already pulled the car up front, shiny and waiting just for me. From the moment I arrived, he made me feel like the most important person in the world. Inside the dealership, Jose jumped in to help, and together they made such a great team--friendly, humble, and real. No games, no pressure, just honest help. For the first time in days, I felt at ease. And then--YES--I drove away in my brand new 2026 Chevy Traverse! Minimal down payment, amazing interest rate, and a truly effortless process. The experience didn't stop there. Chuck, the technology expert and customer service manager, spent extra time walking me through all the features (including Super Cruise, which blew my mind!). He was patient, kind, and great with my kids, which made it even more special. The next day, I even went back to take a picture with my new Traverse. They surprised me with a giant velvet red bow that matched my shoes--such a fun and personal touch! I cannot thank Desmond, Jose, and Chuck enough. They are the definition of true customer service: genuine, pressure-free, and simply good people. The world needs more men like these three. If you're looking for a Chevy, stop what you're doing and go to Champion Chevy. Ask for Desmond--you will not regret it. read more

Champion Chevrolet - 2026 Chevy Traverse Z71 - Car Dealers Near Me - Reno, Nevada

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I took my 2500 Duramax in for an issue with the fuel (1089 fault). It went in a few times and the folks there ended up figuring out the problem and repairing it, for the most part under the power train warranty. Thanks to will and Adrian for making my experience smooth and courteous. KJ read more

Took my '23 Malibu RS for 7500 mile service. Easy to book online. Drop off was fast and efficient with excellent customer service. Received car back as promised and check out was thorough and everything they did was explained well. I even got a follow up email from Jay Fatino - Service Manager the next day. I've never been a fan of car dealerships and service but Champion Chevrolet has made me a customer for the duration. read more

My 3500HD Denali was towed to this dealership for repairs. The vehicle arrived at about 9am on Wednesday and it is now Saturday and they have not diagnosed the issue. I have been told they might be able to get to it on Monday, but that they prioritize customers who buy from them and make no promises. GM has a policy that they do not cover a rental until it has been diagnosed, so I have been paying out of pocket for the rental. I do not live in the area, so I am at a loss for what to do. This dealership has shown that they do not care about me as a customer nor about my situation. I have filed a complaint with GM, but they stated that each dealership is privately owned and they have no control over how they operate. So much for GM's commitment to customer service and experience. read more

My wife and I bought a 2026 Chev Silverado 1500 from Champion Chevrolet. Loved doing business with Kalani, he was very helpful in getting the truck purchased. Chuck was very helpful on explaining how the truck works and answering all of our questions. Both Kalani and Chuck returned our phone calls when we had questions. 16 days later we hit an extremely large bird and shattered the windshield. Being a new truck most glass repair shops did not even have a windshield nor were they able to order it yet. Kalani was very helpful in getting a replacement windshield thru their parts department as we live 210 miles away. Would recommend doing business with them anytime. Thank you Champion Chevrolet. read more

Scammers and liars!! Worst customer service in the service dept of any dealership I have ever been too!! They just need to level the Buliding and start over! Old boys club mentality!! The only shining star is Will and they are dragging him down! The service manager is a joke. He can barely walk around he's so unhealthy!! It's painful to watch. The owner must be blind! Then they have the audacity (after wasting my entire day) to tell me there's no charge!! lol. This place is a joke!! And after they finally gave it back to me after having it for six hours and doing nothing to it, they must've taken it out muddying because there's mud all over the tires and the windshield! This place is a joke. Really guys don't go here. read more

I've owned several Corvettes over the years and Champion's service department has serviced all of them. From their previous Corvette technician, Walt to their current technician Joe they've always given me excellent service with fair pricing. Just had my 2023 in for transmission service and an oil change. Jay was my service advisor and was really great to deal with and the final price was actually less than initially quoted. 5 stars every time. read more

I've leased two vehicles from Champion and brought my cars in for countless service appointments, including my husband's vehicle which is not a Chevy. The service team has always been able to get us in promptly, return our vehicles back to us quickly, and do so with great, personable communication. I always recommend to my family/friends. Highly recommend the service department/team! read more

I recommend not going to this dealership. I took a truck in to get some warranty work done. Marvin was trying to fuck me over and charge me extra on warranty work that should have been covered. sir dickface stated in a text "we don't negotiate with customers" sounds like terrorisms and all I wanted was an explanation on why it wouldn't be covered under warranty. marvin was un professional and rude probably should be put in the back of the shop where he doesn't interact with customers cause he is not a people person and sucks at his job. interacting with the public is not a hard job. read more

very poor service! Did not like my car buying experience here at champion Chevrolet! Took my Chevrolet Camaro in to get serviced and ended up walking out with a truck that I didn't want! they are to demanding and was totally unsatisfied with the whole car buying experience! I do not recommend going to buy a vehicle from Champion Chevrolet! read more

Wow my fob when bad on my 2023 Traverse so I called the service department to see if it's covered under the bumper to bumper warrant. She said NO then I asked what is the cost for a new fob and programming it. $500.00.... They suck I called local key shop he did it for 260.00.., So when you buy a car make sure your fob is covered.... read more

Bought a NEW Colorado Zr2. I've been having issues since I got the vehicle. Champion Chevrolet and General Motors repurchased department has been made it incredibly difficult, frustrated and anything to make a customer unhappy. More than three months my vehicle has been in service and I have been paying without using it. Champion Chevrolet kept denying the repurchase on their DEFECTIVE vehicle and obligating me to keep paying for a piece of trash. I hope this helps other people not getting into this trashy situation. Champion Chevrolet I do NOT NEED YOUR TRASH REPURCHASE IT BACK. read more

This is one of the last stops for Hot August Nights poker run. Definitely, it was a fun stop. They serve hot dogs and snacks during this event. Nice place to hang out. People who work here were super nice. This time around, I even had to buy parts for my truck. Parts department was a little hard to find it was tucked to the side, behind the sales show room. read more

Not unlike past viper rooms where i went to purchase a vehicle. Sign any papers and you'll never hear from them again. Nothing like a salesperson to fail to return your calls, messages and emails when the customer has a concern. read more

The last time I brought my car in for service (faulty sensor), I did not receive any updates for 3 days. It's now Friday and I was unwilling to leave my Chevy Blazer there over the weekend. As it turns out, the repair was completed Wednesday (the day I left it there). I have an extended warrantee and Champion Chevrolet had not received payment from CNA (my extended warrantee). No one bothered to inform me that this was the problem. I called CNA and they said to pay for the repair and they would send me a check. I could have had my car back the same day I left it if the advisor would have told me. read more

I took my car in for service at Champion Chevrolet in Reno and was never informed that it was ready the same day I dropped it off. I waited for over three days, thinking the work wasn't done, and only found out after calling multiple times to check. Meanwhile, I had to rent a car just to get to work, which cost me extra money I shouldn't have had to spend. To make matters worse, before anyone told me my car was ready, I got a call from their sales team trying to sell me another vehicle and after telling them I'll never buy a car from them again due to previous experiences there, they finally picked up the phone and told me my car was ready, after 5 days.That was incredibly unprofessional and felt like a sales tactic taking advantage of the situation. This was frustrating, costly, and completely avoidable with better communication. I expected more from a dealership that claims to care about its customers. I will think twice before even considering this place. read more

Although there have been a couple of times I've had a hard time with communications with the service department, I'd like to also say that any problem I've had with a vehicle has always been fixed properly the first time without having to return. Daylen is now my new service advisor and he does a great job keeping me in the loop, and I recently purchased a new to me used vehicle there and I'm happy to report that the process was a great experience, everyone involved with the sale bent over backwards to make things go smoothly. I highly recommend this business. read more

No greeting when you walk in, takes 5.5 hours for an oil change/tire rotation and diagnostic check, Marvin was NOT helpful- didn't update when my truck was done and seemed bothered I kept asking for updates. I was told "45 more minutes" and it was another hour and a half. Highly recommend you go somewhere else. read more

Horrible place too buy a car. They don't work with you what's sooo ever. Never ever buying from theses thieves... horrible deals everywhere... the owner or the manager seemed a little two-faced.. read more

SINGLE FEMALES BEWARE After an awful purchase experience with their manager, Ali we decided to buy our new Tahoe from Sacramento (Epic Chevy is AMAZING, by the way). We typically avoid this dealership like the plague due to Ali still running it, but my purchase from Sac included the first service. Fast forward to my service appointment, I get there early, fiancé is following me and not there yet. I tell the service tech, Wade that I believe one of my tires needs to be patched as there is a screw in it. He immediately tells me I should go elsewhere because they charge $250 for simple tire repairs. I text my fiancé to tell him we need to plan to take it elsewhere, and he showed up and immediately questioned Wade, who stuck to his guns and was adamant it was $250. I call the service department the second we left and got a female. I asked her how much a tire repair is. $30. $30. Not $250, but $30. I immediately tell her what Wade told me and she began to laugh, said he's probably just being lazy, and she'll tack it on the service. I mentioned how inappropriate it was for him to quote me so high, simply because I was a single female in a service department. I can appreciate Wade holding out that it was $250 to keep the show up in front of a man, but really don't appreciate feeling like I can't trust them to fix my car if I'm alone. Come pick up time, fiancé come with me, they tell me they couldn't find a screw in the tire. Fiancé has me back out of a spot slowly, and looook at that there's the screw! At this point, manager Jay of the service department came out. Listened to us, got the issue resolved, and seemed to be genuine. Second star is for Jay, and Jay alone. read more

Champion Chevrolet - Screw in my tire that was completely missed in a tire rotation. - Car Dealers Near Me - Reno, Nevada

Never ever ever ever buy a car from these people don't do any business from them. Worst car by an experience I ever had. They lie a guy I dealt with couldn't even keep his promise. On three items he he promised that we're in writing read more

Simon and Cory were both fantastic! Simon did a great job of helping us get to know our new vehicle and get everything set up. He was very friendly and helpful throughout and made us feel at home. Cory assisted us through the financial process and helped us get a better deal on our car insurance, and was just great to talk to. Overall the great service my girlfriend and I had not only made our new car purchase a painless experience, but an enjoyable one where we felt our best interests were taken care of. Love the new car! read more

It seems everyone has the same experience here the sales team kills it and gives you a great deal. Then you take your brand new 40k-60k for service and get a reality check. Unorganized from the ground up truly embarrassing. Took the day off from work and they tell me they overbooked for the week so my truck won't be able to get looked at even though they were the ones who made the appointment so I lost time and money with these "service experts", I would highly recommend another dealership before you get stuck here. read more

I had looked at so many new cars online and finally made the decision to go to Champion Chevrolet to look at the new 2025 Blazer. My internet salesman, Desmond, was absolutely amazing from start to finish. Everything about my purchase went very smooth and stress free. I'll definitely recommend Champion Chevrolet and Desmond to anyone who is looking for a new vehicle!! read more

Champion Chevrolet - 2025 Chevy Blazer - Car Dealers Near Me - Reno, Nevada

There's so many bad reviews for championship Chevrolet why doesn't the owner do anything thing!! they should clean up the customer service the salesman and especially the auto repairs you are losing so much business!! read more

When my wife bought a new vehicle from this dealer and they didn't give her a second key we let it pass. When I came in to have the items like floor mats installed because they didn't ship with the vehicle and I was here for over 3 hours, I let it pass, although they still failed to give me the second key. Today I came in for an oil change and was told it would be 2 1/2 hours although I had an appointment. It's now over 3 hours, the only service rep I could find told me to talk to my service rep, who wasn't available. Kind of makes you wonder, who's running this place and what they have against customers read more

DON'T buy a car from Champion Chevrolet all you are going to get is lies and deceipt. I purchased a month ago a red 2019 Chevy Bolt EV. I was advised by the sales rep Chevy (yes that is his name) that I was approved with a $1500.00 down payment. He advised me to come in with a check in the next few days and they would hold it until June 27th. I advised I don't have checks so he told me to go to the bank and have them print me out one and to make sure they put a higher check number on the check as it is frowned upon if a check has as for an example (101) on it. So I did just that. So that same night I was led into an office and spoke with Ivan the finance manager to finalize and sign the papers (aka Bill of Sale). So I did just that and Ivan was trying to close up and he told me that he was going to work on my file tomorrow to try and get me a better rate and he would call me. NEVER did I get that call nor my paper work!!! Then a week or so later, I received a call from the finance company who is finaancing me to go over my information. They asked me if I paid the deposit and I said I gave Champion Chevrolet a check and they are going to deposit it on June 27. So about a week after that, I received a call from a Brent from Champion Chevrolet stating I should have never had said that they were holding my check. (Red flag) He told me that when the finance company calls me back for verification, I was to say that I brought them a check and they deposited it. (Another Red Flag) Basically asking me to lie. (I have bought cars in the past and the check was always held and was asked what day can they deposit the check.) Never had an issue with that before. They are the worst communicators!! So being that I was financed I thought I was done with Champion Chevrolet. However, a week ago, I received a call again from Brent. He told me that they were trying to approve with the IRS for the tax credit that I was supposed to get, that they were trying to keep for the down. However, no one told me anything. He asked for $4,000 from me or a cosigner and I said no to both and that they were already paid by the finance company. He told me that if I can't pay the $4,000 I would have to return the car. I was SHOCKED as to what he was saying to me. I told him I had to do some research and would call back. That night I called Champion Chevrolet was transferred to a Mike another finance manager had to leave a message. Next day I spoke with an attorney (cause I was being tossed around from one liar to another) and it didn't make sense to me. Unfortunately I didn't have the bill of sale to show the attorney. Without that there was not much he could do since I did not retain him yet. So that afternoon I received a call from Mike stating he believes he knows what happened. I said yes you guys dropped the ball. He blamed the IRS for not approving the car for the tax credit. No one had ever told me anything about this. Had they wanted $5,500 for a down payment, this transaction would never had happened. So he told me to come in and to see if there was another car that they could put me in. That is not what I wanted, I wanted the Chevy Bolt that I already had VIN# 1G1FZ6S04K4127323 for over a month. I told Mike I never received my bill of sale and he said he would put it in the mail. (He never did - another lie - Red Flag) They just wanted more money bottom line. I didn't go in when expected but I called to cancel because I was going away (4th of July weekend). Received a call from Mike July 8th and he wanted me to bring in the car in after work. So during the day I called again Champion Chevrolet and asked for the General Manager. I was advised that he was out sick. So the receptionist said I could speak with Clint and he is a Sales Manager that over looks the finance department as well. So I spoke with Clint when I brought in the car and mostly all he could say was "sorry". I poured my heart out how I felt and he agreed with me and that this was no way to treat a customer. I told him no one even showed me how to use some functions in the car. (He rolled his eyes, shook his head and again said I'm sorry). This was such an AWFUL experience I wouldn't wish on anyone. Then he said they are going to buy back the car from the finance company and probably auction off the vehicle. (Red Flag). I looked online and there was my car information on and said pictures to come. I looked at the VIN # and it has been changed. I looked again and now it is showing the VIN # that was connected to my car. So right now it is pictured as a black chevy bolt 2019 but when you scroll down it says exterior color is red with gray interior. So I clicked on the red vehicle that I found online and it said Champion Chevrolet for $17,484 and then it showed the black bolt. I called them out on it yesterday and I got, we have to check on that. They were only advertising the 2018 Chevy Bolt they have until I gave mine b read more

Not a great experience there these people are not trustworthy and will hide things from you.

Don't buy a car at Champion Chevrolet. Our Tahoe has only 4,480 miles on it. The cable of a spark plug came loose and caused some malfunctions. Even under full warranty, Champion Chevrolet classified this as "wear and maintenance" and charged us $560.06. read more

Crazy that they do not take Chevrolet service plans. How can a Chevrolet dealership not do that??? Shame on you!