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    Land Rover Reno

    3.5 (74 reviews)
    Closed 7:00 am - 7:00 pm
    Updated a few days ago

    Services - Land Rover Reno

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    17 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto engine repair

    Auto exhaust repair

    Auto light repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Land Rover Reno Photos

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    Recommended Reviews - Land Rover Reno

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    Melaneylynn B.

    I have never known such exceptional customer service! Truly rare in this world, Micheal gave my husband and me Epic customer care in the purchase of our new vehicle! Ryan was also kind and very professional. I wish everyone could receive customer service like these gentleman gave us, THANK YOU! Aloha

    Richard L.

    I recently purchase a Tesla Model S from JLR Reno and would like to share my experience. I first contacted them via their website and Van reached out within a day. This was one of the few dealers that respectfully answered questions I had instead of overlooking half of them to ask other unnecessary questions. We had many questions but Van followed up multiple times in a timely manner. He also helped us with a finalized cost estimate prior to closing so we could estimate financing etc (no random added fees at all). When we drove to Reno we had to drop off our car at the airport and Nico helped pick us up right away. He was very friendly and helpful to answer our questions. Did not feel pushy at all. The service was also much better than we had expected, I felt every person in the dealership was friendly, sincere, and most importantly transparent. This kind of this quality is very important for large purchases. Everyone here seem very trustworthy based on my experience! Thanks for everything along the way of this purchase, Van, Nico and team.

    I went to test drive one SUV and I stated to Jr) that I'm actually getting ready to cash out on something and then Michael Halliday comes in pushes me out of the dealership telling me we don't do joy rides when I'm literally in the market for a car, but he's clearly discriminated my character. I do not recommend using this dealership the fact that I did not see them credit check any white person there but they suddenly want a credit check me and I am black so if you guys do want to be in this area of racism, go ahead but understand that is very intolerable and uncalled for .

    Happy Evo!
    Marilyn D.

    Grace and DeAnn were incredibly professional, helpful and just what I needed to get me into the car of my dreams within the time-frame I needed. Within 24 hours of me asking for more information, I was driving away in my Evoque. Those two are ABSOLUTE GEMS in the Auto Industry. I felt no pressure, I felt they had my back and were helping me make the right decisions all along. I look forward to a long relationship and referring my friends to Land Rover Reno.

    Robert R.

    Came back a few more times and it has been much better. Car gets completed for service on or before estimate.

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    3 years ago

    I am changing my review of Land Rover. The employees are nice, and they do a good job fixing my car.

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    9 years ago

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    Rick N.

    Thank you for the great review.

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    3 years ago

    Zoe's a slay ------ girl boss for real, topped off my coolant ----highly recommend will be back for any problem

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    Page 1 of 2

    Ask the Community - Land Rover Reno

    Review Highlights - Land Rover Reno

    What could have ruined my vacation was handled same day by Mike and the JLR Reno service team in matter of 6 hours!

    Mentioned in 12 reviews

    Read more highlights

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    Corwin Ford Reno

    Corwin Ford Reno

    (404 reviews)

    South Reno

    I purchased a vehicle from Corwin Ford yesterday and it was the best experience ever. Best customer…read moreservice ever! Carver and Cameron were amazing. They truly helped me get the right car. I would highly recommend if your looking to buy a car Corwin Ford is the place to go! Your in my prayers guys!

    I recently had to take my ford escape into Corwin for a door recall. Scheduling the appt was quick…read moreand I dropped off my car hoping to get it back in a couple of days.... Not so! My service advisor was Michael Ost and he was awesome... he explained the process and I scheduled additional work. It was a very rocky stressful start after the initial check in where the customer service was awesome!!! Things went a little off kilter. My car had failed to door recall and was not safe to drive... Michael assured me that he would get ford corporate to approve a rental car and I was to pick it up on Thursday before 2p ... well that did not turn out as planned and I had to talk with the service manager Cheyenne (cudos to her for standing up for her employees ) and her solution was no solution at all just told me to contact enterprise as they had already sent the order to them. Luckily Miranda at enterprise was awesome!!! Because Cheyenne was useless. The actual service review was horrible and some items they had said needed done were very suspicious!!! I suggest you go somewhere else like AAA for the system inspection. The charges are horrible and VERY high ... so why a 5 star review??? Michael Ost went above and beyond to try to make the experience as good as possible and he was very good about letting me know what was happening. So Ford itself gets a 1 star rating and Michael ost got 10 stars so that's why I gave them 5 stars ...dealing with ford corporate is a nightmare!!!! If you get a recall be prepared for a long time before you get your car fixed

    CarMax

    CarMax

    (298 reviews)

    South Reno

    Bought a new car last night at our local Carmax and it could not have been easier!…read more My son had ordered an auto transfer from tje dealer in Capitol City. Delayed due to weather, but eventually made it to Reno over tje mountain. Test drove on our own for 20 minutes. Came back to dealer, minor negotiations, paperwork filled out, money exchange, and boom! New car owner. Win was our advisor and he was very helpful. New car owner ready to take on and document more Yelp! Adventures...

    They lied about the options that came with the car. When I got it home it did not have massaging…read moreseats, a heated steering wheel, or active park assist. I had already put new wheels and tires on it so I asked for a price adjustment and they said "those options dont change the value of a vehicle". Odd, since two of these were ones they chose to advertise on the landing page for the vehicle. They told me to take it or return it. They were not even nice about it. After I posted my review I was contacted by 'Kevin' from CarMax and he negotiated $1,000 for me on the condition I sign some papers. He said they would be in touch. I got one call saying they were waiting on the check and paperwork and that was a month ago. It was a mistake to come to this CarMax and I would absolutely warn you against it. You'll notice the postive reveiws come from 'Elite' reviewers - hmmm like its coordinated. I really wish I had bought my truck at Corwin Ford Reno which is where I bought the one I traded in.

    Bill Pearce BMW - BMW MISTY WINKLEMAN IS YOUR SERVICE PROVIDER

    Bill Pearce BMW

    (163 reviews)

    South Reno

    It's not often you come across service this outstanding, which is why Misty Winkleman deserves…read morerecognition. Misty is an exceptional service representative and a fantastic point of contact at Bill Pearce BMW. She makes every appointment clear, smooth, and easy, while always being informative, attentive, and incredibly knowledgeable. What I appreciate most is how efficiently she handles everything--she works at a lightning-fast pace without ever sacrificing quality or care. On the rare occasion something needs attention, she handles it with ease and makes the process feel comfortable and stress-free. That level of service goes a long way. As my warranty is coming to an end, I'll likely be in the market for another vehicle soon--and honestly, the ability to continue working with Misty is a huge factor. That's how valuable she is. I would strongly consider purchasing another BMW simply because of the service and consistency she provides. She is truly a top-tier service professional, and Bill Pearce BMW is lucky to have her. Experiences like this are exactly why I'll continue to choose BMW in the future.

    Terrible communication with service department avoided my calls and texts like the plague,…read moremisdiagnosed my vehicle and wanted to tear the motor apart. Took it to a reputable independent BMW shop that actually cares about customers and knows how to use the diagnostic software correctly. Back on road for a literal fraction of what they quoted me. Had to beg to get a loaner avoid this dealership.

    Tesla

    Tesla

    (41 reviews)

    South Reno

    I'm pretty annoyed…read more Walked in, yes no one was available but zero greetings or acknowledgment. So I went to the service department and asked the guy what do I do and how do I check in for my appointment. He was so kind to go in the back and then came up to let me know someone will be with me. I don't remember the guy that helped us but his answer to everything was "it's on the app, well it's in the app, it should be on the app". Look here dude, I have looked on the app and I have attempted, that's why I'm asking you. Anyways, he couldn't figure out why he was unable to deliver the car to us and he made me get out of the app, refresh the app, and even sign onto my account on their computer. In the end, he still said on his side it's showing something needs to be completed on my end on the app. At this point I just gave the guy my phone and told him to have fun. I felt he did not care or at least his cop out answer to everything was essentially "go to the app and don't talk to me". He even asked me if I had found my car yet. No, because I can't access anything nor did I drive around and snooped. It was dark. He ended up needing help from someone above him and the guy just told him to manually deliver the car to me otherwise we'll be there all night because that's all they needed and it's not showing up for some reason I will tell you I was pretty irritated dealing with sheer lack of professionalism. I guess it's not needed when they're not commission based? But at this point it was borderline incompetence because his answer was always go to the app or it's on the app versus "here let me show you on the app". No brand new car pictures, no do you kneed anything else, just nothing. When the other person had me signed his phone to release the car to me, they walked me to the front where the cyber truck was and said here's your car and they walked back in. Honestly one of the worst experiences I've ever had at a car dealership. But hey at least they had refreshments and it was clean.

    I had such a wonderful experience with Tesla Service and wanted to take a moment to share how…read moreimpressed I was with the entire process. From start to finish, everything was handled so smoothly and professionally. The team was incredibly helpful, communicative, and made the repair process completely stress-free. They kept me updated throughout the service and made sure everything was taken care of with great attention to detail. I especially want to mention Francis, who is truly one of the nicest gentlemen. He made me feel so welcomed from the moment I arrived and went above and beyond to ensure everything was taken care of. That level of kindness and customer care really stands out. They even provided me with a beautiful Model X as a loaner, which made the experience feel seamless and honestly pretty exciting as well. It's clear the Tesla team really cares about their customers and takes pride in delivering excellent service. I'm incredibly grateful for the kindness and professionalism shown throughout the entire process. Thank you again to Francis and the Tesla service team for going above and beyond!

    Land Rover Reno - car_dealers - Updated May 2026

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