Went for my first spray on tan and got to meet Sami. What a pro! She takes time to ask questions…read moreand explain the procedure. She put me at ease and I am pleased with the results. Highly recommend, FIVE STARS.

I only trust the associates at Gypsy Glow with my spray tanning needs! Each employee is trained…read moreextensively before interacting with clients. I have never experienced a tan I was not thrilled to show off! Leave the orange to your vitamin C.

Truly do LOVE the price of this place more than anything, affordable tanning with no required…read morecommitment. It could use some renovation but respect wanting to keep prices as they are and keeping that a priority. I bought a package of 20 sessions. I typically use them to start my tan before trips or when it is tan season. I was so excited to start my tan yesterday. The front desk lady then asked if I wanted to buy a package. I was extremely confused because I know I did not use my 20 sessions. The lady proceeds to let me know they have expired. I had six tanning sessions left. I was NEVER told they expired. There is no way I would throw away money or my six sessions like that. She said there's nothing they can do about it repeatedly. She also checked who sold me the sessions, and lets me know she doesn't work with them anymore. I asked to talk to a supervisor or manager. I was told the manager/supervisor would give me a call because they can't give her number out. She again said there's nothing we can do anyways. I have not heard from anyone. Again, I was not told they expired and lost 30% of my purchase. This is not okay.

Best experience hands down! it was my first time in and Natalie was so kind, knowledgeable, and…read morehelpful! The red tanning bed and red light bed was great! Sign me up! Thank you The Tanning Zone for a great experience!

I recently moved to Tyler and Palm Beach Tan was a recommendation from another wellness provider…read more I am pretty fair skinned and the mosquitos are killing me here so I tried a spray tan about a week ago to help cover all the bite marks in addition to this white flesh and couldn't be happier to find this location and franchise. I worked with Kelslee (I hope I spelled her name correctly) who is the Store Manager and she is a fountain of great information and "how to's" on the best steps to use the spray tan booth once in the private room. I loved the color she customized for me based on my cool undertones and veins and it looked very natural. My Mom didn't even know I got a tan and commented that my legs are finally looking tan a few days later so I finally told her! I was deathly afraid of getting the "orange Oom-pa-loom-pa glow" I've experienced before. I'd like to try their tanning booths too before I make a decision on which plan to choose from but I would highly recommend this location and the personal customer service here but especially working with Kelslee who was a delight.

I used to love this tanning salon. Palm beach was my happy place. Now, the front desk staff are…read morerude, unfriendly, and unaccommodating. The customer service is so bad, I will not return to this salon. Such a shame, as Tyler has limited options. But the ladies that work here made me uncomfortable and definitely didn't make me want to come back. Save your money and take it somewhere where it's appreciated.

To update from my previous low star reviews. ... I am happy to say.. today i got there at 5:07pm…read moreand literally got greeted and put in a bed on the spot. This is a first! I been going here idk 2/3 months. Usually around this time is packed but was i happy to get in and out!!! Thx !

I just canceled my membership. I went in this morning when they opened and was the first person…read morethere. After an hour and 10 minutes I only had one of my two services completed. The wait time is horrible. There was only one poor girl staffing it and she was trying to do everything. This is not the first time the wait has been an issue.

Great service, great explanations and so much patience answering questions. I researched every…read moreplace in town thoroughly that does laser hair removal. Go here! They consistently run sales and have a great environment and service. Their machine is top of the line and the same machine the most expensive treatments in town have.

I would not recommend using this business. I spent several hundred dollars on multiple laser hair…read moreremoval packages in 2021. I made my initial appointment and the week before that appointment, I received a call from the office that they had to cancel because the woman who did the laser hair removal had walked out and they had no one to replace her at the time. I proceeded to make a few appointments after that and each time as the appointment was approaching I was called and told that they had no on to do it. They then told me that they would call me whenever they had technician again. I never received that call. Several months later I became pregnant and was unable to do the do them, however the spa still had never called me anyways. I am now trying to book an appointment to start the past packages and am being told that they have expired. When I told her that I had appointments scheduled for months in a row that were cancelled by the spa, to no fault of my own, and the form I filled out in 2021 online when I bought the packages said nothing about an expiration date (I kept screenshots for my records since I was spending several hundred dollars online for these packages), she said there was nothing they could do. This is very unprofessional and they have basically stolen several hundred of dollars from me as I was never able to use a single appointment due to their spa canceling on me.

I have tanned at tru tan for years.. this last year I've endured rude Customer service but today…read morewas the worst. Without a nice welcome coming in I was told by the young girl as I was leaving leaving of putting a scratch on her car door. First I have rubber on my doors and I did not "ding " Her door. Second why are employees taking up The very few front spots? Third, you have time to leave your job and go outside? It was an obvious older scratch and my door wouldn't even reach! I'm very disappointed and think I will cancel my membership. Too many other places that will appreciate my business .

i have tanned with tru tan for years With a auto draft membership. Even in the winter when I was…read morenot tanning the membership was still active. I had my card compromised and a month didn't go thru. When I went to tan again they said I had a balance. I told them the issue and paid the balance while also telling them that card would not work ever again. So I paid cash for a 6 week time frame. Went to tan on Monday and again a 60 balance came up. They refused to let me tan. I have called left vm with no response and have wasted days of tanning waiting on a return call. apparently this an very common problem

First of all the parking here is really bad. They only have a small area to work out and while I…read morewas tanning I could hear the owner being rude to someone on the phone because the office is attached to the tanning room. It was super awkward and I was not comfortable and never wanted to go back. To make matters worse, they sent me to collections for a couple hundred dollars and denied my request to cancel over the phone. I'm sorry if this is their policy but I was not comfortable going back and now I'm in collections and bad credit because of these people. I do not recommend this place whatsoever.

This is the best gym in Tyler. The amenities are awesome. The trainers are the best! The gym is…read morefamily owned and they are two of the nicest people you will ever meet. Highly recommend this gym!​