Make your appointment with Natalie ! Very professional, quick and over all good service for my…read morefirst time there.

This was not my first brazilian wax, but it was my first time getting this service at this…read morelocation. I understand this service is expected to be painful, but this was extremely uncomfortable compared to other times i've received this service elsewhere. The way strips kept breaking, and it felt rushed. Additionally, I was left with random patches of hair throughout the area, not leaving me smooth like I had hoped. This caused further irritation as I had to shave this off myself after. My skin has never felt so inflamed and irritated after a wax like this in my life.

This Salon is hidden gem right in the heart of Tyler. A day of luxury for sure. Call ahead for your…read morenext appointment so you don't miss out!

J'Lynn is the best. I came in with dark brown/black hair & I am at the beginnings of going blonde…read more She made my hair a rich brown with auburn highlights & it is super soft - no damage at all. My cut was also tired & drab. She took several inches off & I now have a sophisticated, classy & fun bob. I can't say enough good things about J'Lynn!! Definitely ask for her!!

I had taken my adult disabled son here for a consult for hair removal in his face. I was given a…read morefollow up appointment for spot test to see how he handled it. I got a call the morning of his appointment day stating they had consulted with their doctor and don't think they can treat him due to his disability and lack of pain tolerance! I told them I was disappointed and that they should not assume someone with an intellectual disability has a low pain tolerance. I told them his brother has the same disability and a VERY HIGH pain tolerance. He didn't even complain about a huge abscess above his molar! Caught it with a panoram X-ray. My son does very well with pre meds for dental work yet this place would not even go through with the spot trial like we agreed to. Not impressed.

These ladies are so professional and I'm super happy with my results from my Botox and my lip fillerread more

Do not use this office. Edited at the bottom with important info…read more My husband and I both went here for a couple years. This week (in December) he went for a regular visit. We have good PPO insurance and our deductible is met obviously considering its the end of the year. They made him pay $171 for the visit. He tried to tell them it couldn't be right but they wouldn't listen. He left and called blue cross who called them and they said he should have been charged 26$ so blue cross called epiphany and told them that. They said they refunded it. Well refund never came and they never gave an amount. I called today and waited on hold for billing for 20 minutes once I got billing here is what I was told. A lot of the time they can't pull it up to find out what insurance says is owed or if deductible is met. Front desk and billing are not allowed to process refunds so all the girl could do is send a note to billing and they did nothing with it because according to the billing person "they can't process them either." She had to ask a manager or something to be able to refund the large amount owed back. I have health issues and go to docs constantly and ive never seen anything like this. Most offices run your insurance before you even get there. Epiphany waited till check out and apparently "aren't able to pull it up a lot of the time." And then no one can refund it and they also ignore the fact a refund is owed because they can't process it. Not going to deal with this again. I spent 35 minutes on the phone and this was my 4th time trying to get someone that could help. Edited to add that they harass you after you write an honest review. When the billing girl said all of this I asked for clarification repeatedly and told her if this is really how they operate I would share a review and she said it was. Theres two locations and initially I put the review on the wrong one. They called, I immediately fixed it. Following that they called my husband 6 times asking him to have me take it down. How about you work on fixing the issues in your business instead of harassing someone that shared their honest experience.

I saw Dr Lambert 3 years ago and had a good experience, but clearly this practice has become like…read moreso many of the medical facilities in Tyler, money driven to survive. I had a terrible experience with the PA Named Paige, a young woman who looks as if she stepped out of high school and clearly has no experience in this field. Here is my review of my appointment yesterday: Worst experience with a dermatologist ever. The PA was incompetent and fairly arrogant. She took a Quick Look at my forehead and began to tell me options like burn it off, cut it out, all available after saying it COULD be precancerous. For her to immediately start listing money making procedures without really examining me felt very wrong. Then she put the decision back in my lap, basically to tell her what I wanted done. How could I know without a more thorough explanation of what was going on? We had been together all of 5 minutes. I questioned her about maybe it was this or that...she argued that it was not this because of scales.....but nothing else. I wanted to ask about chlorine from swimming as our pool had been heavily treated recently, but there was o discussing ideas with her. After a brief pause, she asks me to decide what I wanted to do, I asked her," are you asking me to diagnose and decide treatment?" She answered somewhat annoyed, " Well, I can decide for you." I did not have enough information to answer her question so we sat In awkward silence for a few moments. Then she offered to prescribe a steroid cream, At that point, I told her I did not feel comfortable with her and would be going elsewhere. We left immediately. I did not really want to see a PA, but was told at the time of making the appointment that Dr. Lambert was not available. This place will be loosing a lot more patients if you push them off on this PA.

Walked in to get my brows done. Walked to the counter to sign in but was told no sign in sheet. No…read moreproblem. I asked to use the restroom while she finished up on the person she was working on. I told her I was gonna get my brows done I just needed a restroom. She looked me up and down gave me a dirty look and went back to working on person. Mumbled okay. I said never mind forget it while she goes no no it's okay. Too late sorry. SO rude.

Reasonably priced. Good service. I think they're the only one here in Tyler who does threading…read more I've been looking for a while and I'm glad I found Brow Shape

I got my hair cut here today. Butchered would be be a better term, but I'll go with "cut." I never…read moredo this - I'm not a picky or hard to please person. But, this was so bad I feel compelled to warn people. I got in here last minute because I need to have some pictures done and my girl is on maternity leave. I should have know better. I feel like crying. And wearing a hat.

From the owner: Feeling good is always a good look. At Benefit at Ulta Tyler, we've got all the goods for newbies,…read morepros & everyone in between. Need a service? We do that too. As the #1 Brow Brand Worldwide, we've got you covered--from brow shaping and lamination to pore pampering and more.

This is the only place I will go to get my haircut and my eyebrows done. They are the best ever and…read moreI am very picky about getting those things done.

Great people and service! They listened and gave me what I wanted. Good environment and friendly…read morestaff!

I drive an hour each time (there and back), to get my brows done, and it's SO WORTH IT. My brows…read moreare not the same shape, but by the time I leave, they look like sisters not distant cousins. Brows by Bee is where you need to be! Everything is clean and she is great at her job!

First time client and definitely happy I found her. It's very hard to find someone who does brows…read morewell and even harder to find someone that can thread them. Bee made sure that they were even and did a great job. She has a cute little boutique salon near the Target on Broadway.

Susan was awesome. I had horrible pain in my neck and back and it was causing headaches. After one…read more90 minute massage I feel like a new person. And Tina at the front desk was so kind. I definitely recommend this place!!

They did a wonderful job with my massage. I will recommend this place to friends. Office did t look…read morelike much but the staff was amazing!!