Stopped by early to get a state inspection. The guy was friendly and quick. Even with a few ahead…read moreof me, I was in and out in 30 mins. Definitely recommend this place for state inspections.

This is a family owned business. The original owner, Raymond Scott, passed away in 2010, after…read moremany many years of automobile repair for everyone in Shockoe Bottom. Lewis Scott, his son is the owner now, and learned his trade having grown up repairing cars and trucks , etc. along with his three brothers. These people are fairly priced, they do excellent work that you can count on. Call ahead always. Because they are so busy! Also while visiting there, you will notice that this is a 100+ year old building, that was a stable in the early 1900's. The brick walls still have the partitions that show where each stall was. I know this family very well, because I am Lewis's older sister. You can trust my family to treat you right. ~Peggy Scott Edwards

I own a large truck a Chevy Silverado to be specific. I wanted to get new tires mounted and…read morebalanced on my truck along with an inspection and they did a wonderful job. friendly people done in one day and reasonably priced.

Everyone at Axselle was amazing. I can't say enough about this auto service. We drove in from…read moreNashville with car issues and they took us in immediately, two days before Thanksgiving holiday. I loved their honesty. The big issue was a sensor problem, not a safety issue, which saved us over a thousand dollars. They also took the time to explain things for a second time after having just spoken with my husband earlier on the phone. They made time to fix a minor problem, the air conditioning. On the way out we talked to two of the mechanics, wishing us a Happy Thanksgiving, and learned they also checked all of the cars fluids and made sure they were taken care of. I could tell we weren't the only happy customers because there were gifts on the counter from other happy patrons. I can't recommend them enough.

This shop has became my go-to since moving to Richmond, they always get me straight…read more Every time I've been they do an amazing job, and have also SAVED ME MONEY by letting me know when they've overestimated the cost and/or a service doesn't need to be done yet. Everyone is so kind

I called about getting my car inspected and was told to be there right at 7:30 AM. I arrived five…read moreminutes early. There were two people also in line. I only needed a state inspection. They had my car for almost 11 hours and never touched it. They never called me with an update. I called several times and the technician was short tempered and unhelpful. In the end, I had to pick up my car without the service being completed or the car being touched at all. We will not return.

These guys are so good I never even consider going elsewhere. They are honest and highly skilled…read more They never try to sell you what you don't need and their prizes are fair.

This was, without question, the worst experience I've ever had with an auto repair shop…read more My car was towed here because it wouldn't start. Before anyone even looked at the car, they decided my key fob was the problem. They took it apart with screwdrivers and pliers despite me insisting the whole time that considering the symptoms it would be nearly impossible for this to be the reason my car wasn't starting. I did a quick google search that proved this and showed them but they dismissed it and were determined to get the key opened.....Once they got it open they told me the problem was someone had "glued the key closed and the chip in there was corroded by the glue". An hour later, they admitted the key was not the issue and sloppily glued it back together. The dealership later informed me the key is factory sealed and is not meant to be opened. They damaged the casing and did an awful job putting it back together. Over the week, I was given a revolving door of explanations. First it was the fuel pump, then supposedly they were sent the wrong parts, then it was no longer the fuel pump and needed to be reprogrammed. They also told me they put starter fluid in the car and that was why my car was now starting, but the dealership later told me later that same day that there was no evidence of starter fluid ever being used....... They had my car for a week, still had no diagnosis and they initially tried to still charge me a $150 diagnostic fee. When I picked up my car, it had fresh scratches on the hood and trunk that were not 100% not there when I dropped it off. The entire experience was incredibly unprofessional. My concerns were repeatedly dismissed, I was talked over, my key was unnecessarily damaged, my car was returned scratched on the hood and the trunk, and not a single person apologized when I went to get my car. I would not trust this shop with my vehicle and absolutely would not recommend them.

After two years of horrible experiences getting state inspections, I was recommended by others to…read moretry Williams. They don't take reservations/appointments however even on a Saturday morning they got me right in. They only took about an hour and a half to complete inspection. Without hesitation, they passed my vehicle and it was deemed that I didn't need any major work done (other places quoted me $800+ for "major work" in order to pass). Looks like I will be going here from now on. PROS: - Very upfront and honest people (won't try to scam you in any way) - Price - Effectiveness/Quickness CONS: - Waiting area could use an update

classic scam mechanics. lied about doing an alignment on my car a while back. an honest mechanic is…read morehard to find. you will not find one here. please avoid

They were so fast and friendly! The man behind the desk was nice could be! I highly recommend!…read moreWould go back

I went here last Friday to get tires. I went to two other places first, but they couldn't get me…read morein. Crumpton's said it would be 45 minutes. They were higher than the other 2 places, but since they could get me in and out, I went with them. 2 hours later, I rolled out. My tires were evenly worn indicating that my car was driving straight. Now my car is dramatically pulling to the right.

Fritz's Car Care is my GO TO whenever I'm in Richmond from now on - needed some assistance before…read morehitting the road after a visit in town and not only did they get me in same day, they completed the service in under an hour and were extremely friendly, knowledge and nice too!!

Honest car guys with fair prices! My entire family now takes our cars to Fritz's, and we have no…read morecomplaints. The staff is friendly, knowledgeable, and able to explain mechanical issues clearly. The prices are reasonable, and they will work with you to help cut costs while still making sure your car is safe and road-worthy. They're also pretty fast, so you get you vehicle back quickly. Good guys!

If you live in the Richmond Va area and more conveniently the Mechanicsville area you are lucky to…read morehave Gary Chapmans to provide top notch auto repair. They know you by name and go above and beyond to repair the issues you are having and then on top of it all explain the repair in detail that you can understand. If dealing with a trustworthy repair shop who completes the work and does it right and then treats you like a friend is important to you then this is the place for you. Like I tell my son I'm giving you the answer to the test all you have to do is listen and you will get a 100 On the test. Jason Olsen

Most honest mechanics in the area. I would highly recommend to any of my friends and family!read more