Absolutely love this place. Beautiful, clean, comfortable. Amazing food and drinks. The guava daiquiri is fantastic. The staff, Bridget, Rhea, Jonathan, just some of the nicest people and the absolute best customer service. Close to the beach, a canal across from it and a great pool in a great location for shopping, dining, everything. This is now my go to hotel when it's cruise time. Highly recommend. read more

Trouvail - Pool - Hotels Near Me - Miami Beach, Florida

Impression: great hotel for the price, great location, rooms are varied, but are not bad at all for the price. Parking on site, for a short stay or as a transitional hotel great hotel to choose. Staff is also great, I wish I remembered names, but I don't. But they were nice and helpful. We stayed here 2 separate times and had 4 rooms in total. Now for my gripes, some things to be aware of. One of my rooms did have an unpleasant odor. You'd notice the smell when you walk in, but it would soon kinda just fade away. Not a deal breaker. On our second stay at this hotel they were going to be having a beach event so they were setting up for that, perfect timing for some drilling? Hammering, power tooling? To happen at 6:38 am right outside of my window. There was no sleeping through that and lasted like 10 min. Again not a deal breaker. SMEG fridges in all the rooms we were in... not sure why? Maybe just vibes or if you had a month worth of groceries (seriously though, isn't this a huge expense for electricity?). No actual garbage cans. Now I didn't turn the mattress to find it, but besides the 0.5 gallon garbage in the bathroom, I didn't see any actual disposal system for trash. My biggest gripe, there was one receptionist who bothered me a lot. He was nice, but it's the kind of incompetence he showed that really begs the question, if you don't like working in hospitality or as reception... why are you here?. On our second stay here he helped me check in, well I helped myself he just told me he couldn't actually help me cause that's not how things are done here. Apparently this place places your room keys in books on a bookshelf, in a book that locks that you get a separate email notification about after you check in. Now this could be completely my fault for not reading my check in instructions, but I don't remember seeing that, and we didn't have to do that the first time. Basically why are you at reception if you're not actively receiving patrons? This is unfortunately like the one thing that kills me all the other people I talked with at reception helped... so you're just choosing not to? Cool. We also asked about extending our check out in the AM as we had an afternoon flight, I asked about this he gave me the info I needed, fantastic. When we decided to extend our check out time later that night he said only one of our rooms viable for this option, I said okay, he said he wrote that in the notes and I'd be charged. I went to confirm in the morning because I just knew in my head he hadn't actually done this and wouldn't you know he hadn't. Thankfully reception in the am was different and she was very helpful and got us sorted, and I didn't ask but it seemed as though both of our rooms would have had this option available not just one. All this to say, we had a great stay here, I would recommend it for short stays. Staff is great, not many amenities, but you're in Miami girl go enjoy the beach. But there is one guy there who doesn't seem like he likes to do some of his job which only slightly negatively affected me, but it bothered me enough to mention it cause like why? Anyways. Now this didn't ruin the trip for us and it was really just slightly bothersome and inconvenient, but this is just one of those little things that bothers me so much. read more

We had such a nice time here today. We rented a day room off of Resort Pass and used the room to nap and freshen up after our red eye flight. After naps I took a walk to get coffee down the street and then we walked over and swam at the beach for a bit. Lots of fun in walking distance. We ordered room service and both entrees were yummy!! Super cozy pool area was also nice. Only issue we had was parking and needing to call the office to have the gate opened both on check in and check out. May be good to give guests an access code or notice of that prior to check in. We figured it out after a quick second trip around the block but something to be aware of. Overall I'd totally stay here again. Service was great and the room was clean and cozy! read more

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This place was such a gem. Super clean, super nice, and the staff was beyond friendly. The little outdoor pool area was so cute and perfect for relaxing, and the balcony was everything, we loved having that extra space to enjoy the vibe. Definitely one of those stays you don't want to leave! read more

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Amazing staff & restaurant & bar Front Desk Florine was very helpful I highly recommend this hotel read more

My new bride and I are doing a mini moon in Miami. It's my first time here and I love it. It was a last minute decision but were able to get a booking through my timeshare. It's conveniently located one block from the beach. Super clean rooms and lobby. Nice bar area that serves food most of the day. Some interesting choices. We got the burger with arugula. I loved it. They cooked it medium just the way I wanted. They gave a bag of chips to go with it. Loved the lime and cracked pepper. Went beautifully with the burger. The entire staff has been amazing. Very friendly and helpful whenever anything is needed. Usually check in is at 3. Our room was ready early so they allowed us to check in. If it wasn't ready they were willing to hold our bags at the front while we enjoyed the pool. This hotel cares about its guests and it shows. The pool is a beautiful area with many different types of chairs to lounge or just sit. My only complaint is the water itself. The outside is kept beautifully and well maintained. They don't seem to give the sane treatment to the water. Lots of dead bugs and debris from trees floating. I know they can't be out there constantly. I was in the pool area from 9 to 12 and nobody from the staff came to check it. I'm honestly not sure if the pump is working. Overall this is an amazing hotel in a great location. I would suggest booking if there is a vacancy. read more

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Stayed here for a couple of nights. The lobby was cute and the bed was comfy but that's about it. We walked into our room and it reeked of mildew and was super hot. We let the air run for a few hours but no change. When we finally found an employee to ask for help with this issue he said he'd send the engineer. The "engineer " was just a man who said the air was working even though we were all sweating. We spoke to the front desk man and he said he'd change our room then an hour later said he was over booked and there was no way to change it. The couch that was in the room also had mold spores on it I'm assuming from the warm moist air. The housekeeper didn't clean the room at all they just made the bed. The hotel also has poor ventilation so if they're cooking anything on the first floor kitchen your room and all your belongings will smell like it as well. read more

Stayed for a few days at the Hotel Trouvail in Miami Beach with some friends. It was in a great location just a couple of blocks from the beach. The weather was beautiful running in the mid 80s in late April - can't beat that ! The front desk staff was very friendly and even had our rooms ready early. The pool area is great and like an oasis in the middle of the city. The rooms are large, but had a musty, sewer smell - reported to the front desk but nothing was done. The bar has a happy hour each day but the selection is very limited. Each room had a great size bathroom and a little kitchen area with microwave and refrigerator. The hotel design is part of the art deco and the rooms follow that pattern. read more

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I stayed at the hotel on Feb 27th. It is an older, charming hotel. The 1 star is for the front desk -- regardless of the time of day you call, they hardly ever pick up. My flight was delayed, so I tried to call to let them know that I would still be coming early the next morning. I had to call 5 different times to get through. And it's not a busy signal -- it just rings forever and then eventually disconnects. When I finally got through, I was told it would not be a problem that I was arriving late. Arrive at the hotel, front desk attendant has no idea how to check me in. Stood around for ages. Finally, he figured it out. Depart the next day, and I was told that they would email me a receipt. I never got the receipt, so I emailed the front desk about it. No response. I've now been calling so I can get the receipt so my Company will reimburse me -- and same thing, phone rings forever and then eventually disconnects. One time someone picked up and then immediately hung up on me. read more

We stayed here the weekend before the Grand Prix and had a very average stay. We did not have any billing discrepancies like other Yelpers described. The pool area looked beautiful, although the pool was too hot during the day for comfortable swimming. There also wasn't any bar service that we encountered, even though there's a stand with liquor located outside. They just never had anyone manning it. The room itself should've been great as it had a balcony and was a corner unit, but it felt pretty old and dark. There was a smoke detector that was going off our entire time too so we had to put in headphones. The staff were extremely inconsistent about hotel policies. Some had us put down our credit cards for food and drink, others said we could charge it to the room, and one didn't even print us any sort of receipt to sign and said it would be handled. Also, the coffee drinks were made incorrectly each time. If we asked for cream with your coffee they kept steaming it and pouring it directly into the drip like a cafe au lait. The flat white was also bizarre, kind of like a burnt cappuccino. The location is amazing. It's close to the water and far enough away from the craziness of south beach for privacy. If you want drinks and the company of others, walk to the freehand down the street. Everything here was really clean and the outside was beautiful, but we'd probably check out a different hotel next stay. read more

Palihouse is a great brand with a French Chic 1950's beach vibe. It's a classic, intimate, boutique, hotel with a classy but relaxed clientele. Location/Beach: 2 blocks to beach and close to restaurants. Just off Collins Ave along canal (which is under construction). Easy walk to beach, south on 31st street, but honestly walking over to 29th is much more pleasant. Room & Snacks: Clean, comfy with a pleasant decor. My rooms at Palihouse have a fridge full of well selected drink options (oat milk latte, various waters, juice, beer, wine, mixed and spirits. Small coffeemaker and large basket of snack options. Bathroom: Expectations matter. Please understand some rooms have a cute, full sink area outside the bathroom, read no mirror or sink in bathroom, more European . It's functional and easy to adopt to, just keep the beach, flexible vibe. I spoke to one guest who loved because they could use sink while another was in bathroom or shower. Staff: Staff always make the hotel experience, and Daniel & Florian (front desk) and Francisco (cafe bar) were professional and friendly especially while managing all the guests needs and wants on New Years! Pool: Tropical, lush, well-seated, pool with the sun peeking through. Dine by pool, relax in a lounge chair or sit with friends in some larger cushioned chairs. Coffee, Bar & Food: The main lobby has a cafe bar which also take food orders. Sit at the bar or nearby options inside or ask to be served by the pool. The quality and variety of food options is impressive, from basic fruit plate, American bfast, salads and sandwiches to local favorites - - Torrijas, Shrimp ceviche & Pan con Bistec. Coffee is great. For the price, you will be hard pressed to find a better value. If you are looking for modern, high end finish try Faena or The Edition across the street, which are also a more formal alternatives to the casual but delicious food at Palihouse. 1 Hotel is also a great brand but for these you will pay 2 to 3x as much. read more

Trouvail - Fresh fruit plate pool side - Hotels Near Me - Miami Beach, Florida

Stayed at the Palihouse Hotel, an art deco boutique motel that only opened shortly before the pandemic. While it wasn't on the ocean side, it was a short 2 block walk to the beach. And I was blessed with a great view of the creek from a top floor room, a view that was amazing to wake up to every day. Loved the combo of retro decor plus modern bathrooms. The pool was beautiful- where I had my breakfast every day & some post beach "unwinding." And though short staffed, the service from Brian, Florian, Francisco & Alex was phenomenal- made me feel like a special guest with individualized attention and quickly addressed any minor concerns! My only recommendation is that hopefully they can soon replace the hallway carpets which smell musty (room was great though- tile flooring best for the beach!). And to have more food available after 3pm, instead of just light bar snacks. read more

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This is a quaint little hotel located just off of the beach in Miami. The entire hotel has a classic retro look right down to the bathroom hardware in your room. There is a small bar in the main floor, and a cute little swimming pool area to hang out at with your cocktail! The staff are all extremely nice and helpful. Upon arrival our room was double booked and we were immediately given an upgraded room and a company free breakfast without issue! The location is ok, it's off of a main street but there is a lot of construction going on right now which made it difficult to access the hotel. There is also minimal parking in front of the hotel and you have to pay for it. I would suggest using Uber as opposed to a rental car in the area. There is minimal parking in and around Miami Beach and most of it you have to pay for. I got a rental car and regretted getting it. We ended primarily using Uber. Our room was really nice (check out my pictures), clean and well maintained . The rooms are all primarily studios but large enough for two to spend a week there comfortably. We had a small kitchenette which worked out perfectly. They have room service which was good but a little slow. All in all this is a hidden little jewel due to the style, location and pricing. read more

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They had the friendliest staff I've ever experienced at a stay, incredible service, amazing amenities, and beautiful decor. They provided beach chairs, towels, and an umbrella and we were about a minute walk to the beach and about 2 minutes from a Starbucks! The pool and outdoor seating area was tucked away by beautiful greenery that made it feel like we were the only place in the city. There was a brief issue with our room assignment and they immediately gave us a call to our room and offered us free breakfast the next morning. It was an unforgettable stay! read more

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incredible boutique hotel!! the staff are amazing and i regret not remembering their names to give each one a special mention!! i cant say enough good things about each of them! if you need ANYTHING at all they'll go above and beyond for you! they give the rest restaurant recommendations and things to do. okay so about the hotel: it's so picturesque! the rooms are aesthetic, incredible views of palm trees out the window, they give you free beach chairs to borrow, you can use free bikes and they have a ride to and from the beach you can use. i think i also overheard that there's parking for $25 a night (could be wrong, but that's a pretty good/cheap price in my opinion!!) they have excellent poolside service. you can order food and drinks to your room or to the pool. they have free beach/pool towels you can borrow. we were there memorial day weekend and they had a cookout! just a couple bucks for hot dogs, ribs, potato salads and so much more! drinks are pricey but so yummy! ($20 for a poolside mojito- def worth it tho!!). i'm obsessed with how cute the hotel is! it's small and intimate, i like you can chat with people by the pool for a few days and recognize faces. feels like a community. there was construction going on on the streets surrounding the hotel while we were there which caused lots of traffic so ubering was a bit much sometimes, but overall didn't ruin our experience! i will absolutely stay here again next time i'm in miami!!!!! read more

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I give Palihouse 5 stars! Their service was over the top! I stayed here this past weekend and felt right at home. This hotel Is small and quant and has a lot of character. I loved how quiet and private the hotel is and the location is perfect! There is local construction going on around the hotel, however that did not hinder my friend and I from enjoying ourselves. The staff made sure to let us know what was going on and guided us through the confusion. All the staff were super attentive and made it their mission to make sure you were enjoying yourself. Florian, the front desk supervisor is the bomb! He was kind and went above and beyond for us. I can go on and on about this hotel. I will definitely return and I HIGHLY recommend you stay at this cute hotel. Btw, the rooms are beautiful and well kept. Everything was squeaky clean and they give you robes to use while you're there. read more

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5 star experience! Checked in early for a short stay and our room was ready! Front desk staff was super friendly, attentive and so helpful. The weather was not the best in Miami that day so after a short walk to the beach (and Starbucks) we decided to check out the heated pool. The pool area is super cute and secluded with much natural greenery. There's plenty of seating out there and the pool is ample sized. I skipped lunch but the menu was intriguing. A hidden gem in mid beach! read more

I recommend this hotel to any professional great family that we want to just get away and relax and enjoy a small little boutique hotel with all the great amenities. The staff was amazing so genuine and nice and real, the food was delicious the drinks were amazing the pool area was so nice and relaxing. And you're only a three minute walk to the beach, which I did this morning and watch the sunrise. read more

Trouvail - Just a beautiful small boutique hotel. - Hotels Near Me - Miami Beach, Florida

We loved our stay at Palihouse! It's a very clean and quirky hotel. The decor was to die for very original, the Pool are was stunning you felt as if you were in paradise. The hotel was a 5 minute walk to the beach which was a huge plus for us. The front desk provides you with beach chairs, umbrellas and towels, just ask on your way out. Their breakfast burrito was delicious, fresh and healthy which we appreciated. The staff was very friendly and accommodating. Flo at the front desk was very kind and friendly. This hotel is truly a hidden gem. I love the retro Miami look. The beds were comfortable one of the best night sleeps I've had. I love how the hotel is incorporating different activities everyday to engage the guest, loved this it made it feel like a resort stay. I truly loved this hotel and can't wait to visit again read more

Stayed 4 nights at Trouvail while in Miami with my girlfriend. I felt location was perfect. Just north of south beach and a quick ride to other areas of Miami. Room was nice! Lobby and staff were great, specifically Flo. He got us into a room early for check in which helped us big time after a long flight. Hotel offers complementary bikes and umbrellas. Pool area was nice and cozy too. Would consider staying again when I come back to Miami. read more

Trouvail - Pool - Hotels Near Me - Miami Beach, Florida

Not 24/7- closed before 11 on Saturday night. Also, they have no water for their guests-- pretty brutal for thirsty travelers. Coffee is bad, pool is lame -- this is a bare minimum go eff yourself hotel for Miami Beach Nice pillows I guess read more

My new favorite beach hotel. I've stayed twice now. The most charming French country theme hotel. Sweet pool surrounded by striped chaises. Bar and food service provided. Highly recommend. The staff is also lovely and friendly. All of the rooms are set up a little differently. Some have roof top patios. I can't wait to go back! read more

So I did a thing! My first visit back to Miami post covid.. Since I was staying solo, I decided to stay somewhere new and I chose Palihouse based off of the reviews on yelp! And Babyyyyyy, it did not disappoint!!!! Early check in after a way to early flight thanks to Daniel. Accommodations and Hospitality were everything!!! Sabi was awesome I felt like I had my own studio apartment in Miami. Also, the pool was very intimate and sexy..I definitely will be back! This is my new go to when visiting Miami. I highly recommend Palihouse read more

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Miami Beach at Palihouse was such a wonderful experience!! The lobby and rooms felt like a 1950s movie moment. I wish I had pictures! The Mediterranean aesthetic with different colors and textures made the room feel so cozy and pleasing. The pool area was so neat and homey. My friends and I had such a peaceful time by the pool. And my favorite part, their SERVICE! The staff was incredibly welcoming and attentive. Shoutout to Alex at the bar and Alisher in management for making sure my friends and I were satisfied. Love Palihouse! I'll totally go back. read more

Trouvail - Pool area - Hotels Near Me - Miami Beach, Florida

Love this place! Been here twice and enjoy myself every time!! The vibe is on point! The music is good!! The food is AMAZING! They even have a bbq at the poolside on the weekends!! My favorite dish from the bbq is the chicken sandwich. read more

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Very clean, lovely, and well maintained hotel with a number of areas to lounge around including the pool space. Check-in was so easy upon arriving. My husband and I enjoyed staying at our corner room with double windows. Florian at the front desk was so friendly and helpful throughout our stay - Thank you! We will come back for sure. read more

Trouvail - Hotels Near Me - Miami Beach, Florida

Although my stay was short it was definitely pleasant. One or two things could have been better, but the overall scene of this hidden gem won me over. Rooms, lobby, and pool are just as depicted on the website. It's a little ways from the main scene on ocean drive, but the hotel offers bikes if you'd like to ride down to 10th st. They also offer complimentary transportation to and from the beach nearest to them. Could've been better: -Ramps or something could be added the sidewalks to facilitate guest entry. I had to jump a giant puddle to get from the street onto the side walk and ended up soaking my shoes. Although the manager/front desk attendant assisted in drying in and delivered to my room, the incident in itself could've been avoided to better serve their guest. -Once in the lobby there was no one at the registration desk. A few formally dressed men were in the lobby and there was no way to know who worked the desk or was an employee there. After 2/3 minutes of standing at the desk the manager/FD attendant finishes the conversation with a woman and walks over. I felt unimportant because I wasn't acknowledged until after he finished his conversation. Perhaps my expectations are high, however I work at a 5star property and our main form of guest retention is quality customer service. -Lastly as I was getting ready a few friendly critters showed up by the sink/minibar area. There were a few ants and the more I got rid of them the more they seemed to appear. I called FD and it seems they only have one staff member on property after 5pm and stated it would be a few minutes before he could come up to the room. They ended up spraying raid all around the sink area and I asked to have the floor around the bed sprayed too. In conclusion, a few hiccups I'm sure will be addressed, but overall a descent stay. I look forward to staying with them in the future. read more

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This is one of my favorite spots for breakfast or brunch! The ambiance in both the lobby or out by the pool is so charming, with an art deco or mid century vibe. The food is delicious (my fav is the avocado toast with a poached egg on top, and some fresh-squeezed orange juice). But what I really love is the service! If you're lucky enough to go on a day when Francisco is working, he provides the type of service you usually only get at a Michelin star restaurant. Very classy, fine-dining royal treatment...he even remembers what you like to order when you visit multiple times! Thank you Francisco for making me feel so at home and valued! read more

We had a lovely stay on very short notice at this cool retro style hotel. Staff was amazing, rooms were well appointed and very clean, beds were comfortable, pool area was so lovely. Some of the amenities included were wonderful like bikes, beach chairs and umbrellas, etc. My only complaint is how thin the ceiling and walls are, we could hear people above us. read more

Absolutely love this place and thinking of making it my personal hotel spot every time I visit. The decor is like you we're transferred into the 1960/1970 luxury house. Every area is a new experience and plenty of photo options within the hotel. The service from start of the trip to the end was phenomenal. Morning and night shift both were very pleasant. Kenny was so helpful. It was as if the hotel was his house and we were his house guess. The shower light was on a 1 minute timer so it would cut off in the middle of taking a shower. As soon as I notified Kenny he immediately took care of it. There is no need to rent a car to get to the beach because it's within walking distance, but guess what you don't have to walk. The hotel has a service to where the attendant will drive you to the beach in a mini wrangler and give you chairs and umbrella. This is a long review and I haven't even told you about the BED. Lawd the beds there are like clouds that you sink into. The room itself is spacious and so clean. The cleaning requirements were phenomenal. Room remains vacant for 3 days every time a guest checks out just to allow them time to do a deep clean Cons -not much of a view from the window and the people across could see into our room - bathroom lights were on a short timer at first but it can be fixed - elevator super tiny multiple trips will need to be made if you have a lot of luggage - I enjoyed it too much and will probably spend wayyy too much money by frequently returning just to stay here read more

The hotel is beautiful!! Very -instagrammable-. The rooms are comfortable and nice. You can tell a lot of work was put into the place to make each and every corner truly perfect. The staff was super friendly, specially Daniel who completed any of our requests perfectly! Some of the photos made me think the hotel had access to the beach. Even if this is not true, it's only about 2 blocks away, and you can even ask for the hotel staff to take you to it in a beautiful beach car! We had some issues with the cleanliness in the beginning, but the staff immediately solved them by changing us to a better room. The music from the pool area can be heard in certain rooms from the first floor, so definitely consider asking for a room in a higher level if you want to avoid it. read more

I rated this way not because of the physical property. It is nice. But I do NOT appreciate the headache I've endured with them overcharging me. I prepaid for my stay and my receipt CLEARLY outlines the nightly charges AND that my resort fees and taxes were included. All of the desk associates acknowledged that. YET no one could figure out how NOT to charge me over $100 again for resort fees. They lied and said I wouldn't be charged, pretended to have printer issues to avoid giving me a receipt, said they'd email the receipt and assured me Florian, the desk manager would get back to me and resolve the issue. It's been a week and they haven't done anything. I've called 5 times to speak with Florian and they are never available. I want my money back. read more

This place is pretty nice. The vibe is cool. The outside seating for the pool is really nice. The staff is also nice, never had any problems while staying here. Our room was cute. Snacks in the room were expensive so they got left in the basket untouched! . Hard floods in the room thank god; I hate carpet in hotel rooms! Also I liked how they had their own parking connected the hotel, so you dont have to pay for parking every single night! I would stay here again!! read more

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Loved this hotel! Great atmosphere- it's clear a lot of thought went into making it cute. The staff is very attentive and thoughtful. One concierge offered us his own cash when we didn't have any so we could tip another staff member, and another accommodate us to check out late. Food and drinks were great. I've been in hospitality for a long time and truly appreciate the attention to detail here! Highly recommend read more

Trouvail - Hotels Near Me - Miami Beach, Florida

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I love palihouse and the staff running it. The hotel was! Perfect location. Right next to all the action but it's totally quiet in the rooms and feels very private and calm in the public areas, which was very important to us as we were traveling with our 1yr old son. I have never felt so comfortable at a hotel, and I greatly credit the staff with that. Sarinya and the wait staff were awesome. Kenneth and the gm(didnt catch his name) were not only friendly and sociable, but made special accommodations for us since we had a baby and a crib. The ocean is only a block away. The pool is always warm and absolutely beautiful! Having a private gated parking lot was very nice. Our flight home got canceled, so we decided to stay a few extra days. Didnt even consider another hotel. On such short notice we had to change rooms, but they got us into another beautiful room and moved all our belongings to it. I will stay at palihouse again next time I'm in miami. Highly recommended! read more

[Update]: I just want to update my review to say that the credit has hit my account as of yesterday 10/8 after speaking to the hotel manager on Thursday 10/7. Had I not called on Thursday, I would never have received that $100 added "for incidentals" whatsoever. Please beware and pay close attention to what is being charged to you, and whether or not the charges are authorized/legit. read more

Hotel Nightmare! Patrons BEWARE! I didn't even last 24 hours in this dump. As soon as I arrived, I walked into a hotel room filled with hair everywhere and in every single room. One strand of hair, fine. Two strands of hair, I might even be able to look past. But it was almost enough hair to construct a wig, so I kindly asked the concierge if they could send housekeeping back up to my room--which he promptly did. Anyway, I left the hotel for a few hours to sightsee and get drinks, and when I returned to my room, I was met with an unsightly, unwanted guest. A massive COCKROACH. Now, I used to live in Georgia. I get it. The warm weather and humidity can beckon all types of insects and wildlife, but the last place I want to see them is in my hotel room, where I plan to lay my head a few days. I hadn't even unpacked my things yet so I know for a fact, it didn't come from my belongings. When I all but fled back to the front desk to let them know, the concierge didn't seem moved in the slightest. As a matter of fact, he was quite nonchalant about the matter--almost as if this is a natural occurrence for them, despite telling me otherwise. After being told that I would be refunded--which I haven't been as of yet--I hastily called up an Uber and departed. On my way out of the door, I wasn't even given a simple, sincere apology. You would think the smallest gesture they could do is give a "our apologies for the inconvenience. We still hope you can enjoy Miami." After all, this occurred at 10 pm and I was forced to check into another hotel in my PJs. I will never return here. Not even if someone paid me to. The customer service is a joke. The roach-ridden rooms are a joke. And these 5 star reviews for this place is the biggest joke of all. read more

Comfortable with a great staff. Right axis the street from the free trolley that gets you down to south beach in 5 minutes. On the canal and a couple of blocks from the beach. Secured parking. read more

Fantastic boutique hotel in perfect location in Miami Beach. Relaxed, more mature vibe than many of the bigger name hotels nearby. If you want to party by the pool with loud music, this isn't the place. If you want attentive/friendly service, delicious food, gorgeous pool area, and stylish rooms, Palihouse has it in droves. The poolside was so relaxing it was often difficult to pull ourselves away and actually see the rest of Miami! Also shoutout to Manuel D. for being a fantastic server the whole time we were there. read more

Trouvail - Lunchtime by the pool - Hotels Near Me - Miami Beach, Florida

Fantastic stay! Well-appointed, hip and trendy room. Beautiful lobby. Super comfy bed. Outstanding service from staff-- Tommy, Allen, Preston, Matt, Adrianna and Roger provided for all our needs, and always in a friendly, professional manner. Great location- close to beaches, restaurants, and entertainment. Great breakfast offered. Nice pool and outdoor area. Off-street parking available which I recommend! We intend on returning, and soon! read more