great place to come for some sun, clean, and friendly for sure. Great deals on packages of tans my last one was awesome.

The place is fine but they reserve the right to lock the doors for any reason at anytime they choose, I even had someone completely not come in to work on the ONLY day that I could come in so I had to go without my tan all week and I pay for this service so I haven't been too happy with these guys read more

Dan the owner will not cancel my membership and instead I've had to cancel my credit card as he is stealing from my account. I have sent emails, left voicemails and text messages to no avail. He is common thug stealing from his clients. Their equipment is often not useable, and staff will show up late to shifts, wait to unlock the doors while you sit in your car obviously waiting to go tanning. This place sucks all the way around. read more

It's never opened when it says they're supposed to be. Come by in the middle of the day all the time to see a sign that's say "back in 15 mins" . How am I supposed to know when that is?!?!?! So stupid. For all I know the sign was put up at 8:00 am and it's now 3:00 pm. Make it make sense please. Left at 3:30 and still no one back from their break. Crazy read more

DO NOT GO HERE. Tonight was the second time this week that it's been closed significantly before it's closing time. I went a little after 6 p.m. and saw the person who works there walking away as I walked up. I figured someone new must've just started a shift but nobody was there. It's supposed to close at 9 p.m. read more

hate to write bad reviews but seriously its happened three times now where I show up 2 hours to 35 minutes before they close & its already closed... no explanation.... ill ask the person at the desk next time i can actually go in and they are always like "hmmm thats so weird" like.... i buy two week memberships so every day I cant use it is a waste of money.... so annoyed.. change ur hours if they are different???? read more

They exactly told me the Treatments I purchased before covid start expired and they told me I need to pay again that I can't used the 3 treatment I left When all business accepts the covid change the last year You can understand why I didn't come to use my 3 treatments I had I just want to use what I already pay ! And I didn't mention that no one told me that have one year to use the treatment I purchased And top of it have covid 19 ! If this is how tney handled customers ... 1 star its tne minimum I can give back read more

Terrible management with broken machines. But the girls at the front desk are awesome! I just wish their spray machine worked properly. If you don't mind the drive, I'd recommend going to a better location like Shoreline or Wallingford. read more

I personally love this company, but this location is terrible. I have shown up on numerous occasions to the salon being closed hours before it supposed to with no signage and no reasoning to be closed. I have shown up and booked my beds and then gone out to go to my next bed and they have given that bed to somebody else, I've had to sit naked waiting for bed that was given to somebody else that had already booked. One employee in particular is rude late half the time falling asleep at the desk. I understand that you have a disability and I appreciate that you attempt to do your job, but if you cannot, focus on your job at hand and not book beds under other peoples names. That's a problem. I shouldn't have to sit waiting because you chose to book somebody else in bed. You'd already marked my name into. I don't think I will be returning to this location, unfortunately read more

SHADY! Beware of shady practices around subscriptions and putting things on hold. I requested my account be placed on hold in person and was told all was good. Charges continued on my credit card and they falsely said that I signed a cancelation form (I didn't) and won't show me the signed form that that I allegedly signed so that I can see the signature. Capitol Hill staff don't have much power to solve issues and call it a management issue, and of course they never call or email back. read more

Emma was so incredibly patient and helpful with me! I have never been tanning before, so this was an all-around new experience for me. Emma was super patient in explaining all of the packaging options and was able to answer all of my questions. I really truly enjoyed my experience as a first timer and I'm excited to come back! Thanks so much for making what could have been a really intimidating experience so easy and great! read more

I've been going to the red light bed/ tanning service for a few weeks now & am always greeted by pleasant staff & clean rooms/beds. Would recommend for skin care & faux vitamin D here in the PNW. read more

The tanning beds are pretty good, however, I had a poor experience with the people that work at TT. After repeated attempts to change my membership after I left the area to care for my parents in poor health, there was no follow-up. "Marissa" at the front desk was disrespectful in her approach and specifically lacked any empathy for my time away and willingness to help me cancel my membership. She requested that I be in person when I hadn't been in for 4 months (at $75/month approx $300 paid without going in once). I'll be sure to avoid TT going forward and I hope that Marissa finds a way to meet people's needs in some way. read more

I use TT before each tropical vacation so I have a base and don't have to slather on the thicker SPF cremes. The girls who work there are always (in my experience) easygoing and helpful. PROS: Receptionists are friendly and helpful. Great location, easy parking in front of across st in the garage. The beds are clean! Pleasant atmosphere. Beds are maintained regularly. Full range of services and products CONS: None really. The one thing I have noticed is that the employees explain the differences between the types of beds with very varying logic. In other words, if I ask "What's the difference between bed X and Y, and how much time difference would there be to use X and Y for the first few sessions?" the answer varies wildly in terms of their overall knowledge, not my skin type and effect on it. I think management should post the differences and styles of tanning each device renders. read more

If you're looking for a way to help with the seasonal blues and those short, winter days -- try Tropical Tan in Ballard! I prefer this location over Capitol Hill since parking is much easier and it seems like there is less of a wait at peak times. The staff is wonderful and cleanliness is always on point. They have a wide range of membership packages to choose from and in my opinion, the prices are fairly reasonable. I know where I'll be on those cold, dreary Seattle days :) read more

Tropical Tan Ballard is a great place to get some "sun" and color! Customer service is always very pleasant. Cleanliness is clearly a top priority for them. I prefer the Ballard location because it is always easy to find street parking and pay to park is super cheap. Staff is always upbeat and they have a good variety of tanning products on-hand as well. It's always an enjoyable experience for me at Tropical Tan! read more

Friendly staff, great COVID protocols. Clean facility. I recommend coming to this salon. Everyone is always so friendly.

Had an amazing time at the tropical tan in Ballard, have had really bad experiences at other places in the past but whenever I come in and Sofia is working the place is spotless! She always makes me feel refreshed and new leaving the salon ! 10/10! read more

I went today after buying the awesome Mystic Tan deal through Living Social. Chloe was so nice and helpful. She went over all of the deals that they have going on for when my living social deal is over. She was so down to earth and welcoming. I totally recommend this location. It's super chill and clean! I can't wait to keep going and seeing better results! Also, i am super interested in the Red Light therapy!After learning about the VIP membership, it seems like such a good deal since it includes unlimited Red Light therapy! (i could be wrong, but i am pretty sure that's what she said). Anyway, i would recommend this location, you won't regret it :) read more

Girl behind computer should not have been working by herself. New and spent 30 minutes on phone. I waited more than I tanned. She didn't help me and couldn't figure out how to fill a new customer form into the computer. Couldn't have helped me, but a guy walked in and tanned and walked out in front of me before I even got to tan. Very disappointed in the experience since it shouldn't take an hour to tan for 7 minutes. Been here in the past and didn't have this much trouble. Needs to consider hiring people that can multi task. read more

I think this place needs to hire more people. Myself and another customer waited almost 10 minutes for someone to come up to the front. I had to walk around the back to see if someone was even working. The explanation I got for the delay was that "they don't get breaks". Very concerning. This place is fonv read more

I just love the Trop Tan in my Ballard neighborhood!! If you're looking for great service and affordable tanning packages, this place is it. The girls who work there are super helpful and don't mind answering questions. I needed to make some adjustments to my account today and Natalie made it so easy. Plus she shared a lot of information regarding the tanning beds and the effect they have on your skin. read more

I had always had good experiences at this salon until last week there was a girl working in the evening who I had not seen before. She didn't greet me when I came in even though I said hi to her and then I gave her my last name. She was on her phone when I walked in and I got the impression as if I was bothering her. When I walked out, I said thank you and have a good night and she didn't even acknowledge me or look up from her phone. She was very unfriendly and I really hope she isn't working next time I go in. All the other girls are great, though. However, I have a concern that the beds aren't being properly sanitized. I was in the lobby waiting for a bed to open up, and then an older gentleman walked out and the worker went to go clean the bed and then came out literally 15 seconds later. There is no way she could clean the bed that quick. I actually sanitized it again myself when I went in with the Clorox wipes that I keep in my purse. All in all, I will continue coming here because I live just a few minutes away and the prices are great. $20 per month for unlimited tans in the basic beds. I have tried all the beds (I had a friend who worked at Trop Tan years back and she let me try them all) and in my opinion the other, more expensive beds are no better. I tan very well from the basic ones. When you first sign up here, they will probably be very pushy to try to convince you to buy a bigger tanning package and an expensive lotion. I ordered my tanning lotion on Amazon for less than half the price that they were selling the same one in the store and it works just fine to me. The lotions are overpriced and a rip off in my opinion, buy them elsewhere. read more

I have to say the intire staff in Ballard really get the difenifion of the word SERVICE! The manader Samantha is the best, if I could I would hire her in a minute and steel her away. read more

Sofia was extremely helpful and understanding of what I was looking to get out of tanning. I'm from California so tanning in a bed is honestly a huge no no. But she sold me on a quality bed with a quality lotion making me feel comfortable with tanning for the first time. She was fantastic will return because of her read more

Absolutely adore the team at the Ballard location. Especially Sam, she's always taking care of her customers! It's great to have such a friendly team greeting you, and extremely knowledgeable. Natalia and Jordyn have also been amazing! Kudos to you ladies - you're the best! read more

This place does a lot of things right - they have a great selection of beds and are very clean, and treat their existing customers really well! I came in for the first time on a weekend morning when it wasn't busy and had a great experience. Their system was down that day (not their fault) so they couldn't enroll me in the membership plan, and told me I could sign up the next time I came in. I came in again on a weeknight after work (arrived around 5pm) and would not advise new customers to try to set up a membership in the evenings when they're busy. I knew it would be busier and I would likely have to wait a little, but including my tan (7 min and lets say another 10 to get lotion on and dressed/undressed) I was there for an hour and fifteen minutes. Filling out paperwork and actually getting in the system took maybe 15 min total, and the other 45 min were spent getting passed over to 'quickly' check in 7 other existing customers who arrived after I finished my paperwork (when I started counting). read more

So this is going to be a positive/negative review. Pros -Most of the staff is great! Especially the gals that work in the evenings. I get off work later so I usually only see them, very professional and customer service oriented. -The price is amazing. Most affordable tanning salon in Seattle imo. -Location. Literally across the street from my apartment. Cons -Just one big con. I like tanning, but I typically only tan when I am either going on vacation or in the Summer time. So I have a monthly membership because it is convenient to just go in, say my last name, and tan. I tend to place it on hold every so often when I know I wont be tanning for a certain amount of time. Normally, this works out just fine. This time however, I call a few days before the first as usual to put my account on hold since we will be out of town for a little. The lady on the phone confirmed the hold and she knows my husband and I on first name basis so I figure Ok it's done, we are good. So woke up on the 1st to do some first of the month bill payments and budgeting and I notice the charges on y account! Thats not even the worst, some other charges got posted to our account that we didnt take note of, and left us pretty tight on cash for the next few days. So I walk over to the tanning salon and speak to who I actually always thought was the manager, did not act like one. I explained the situation and she actually said she doesn't know what i want her to do, she says it says its on hold but she doesnt know why it charged me. So I say, "I want a refund." and she LAUGHS. More like Scoffs, loudly like what I just said was a joke. So finally after calling her boss she initiates the refund, but ends up accidentally charging my card AGAIN. Luckily we were able to void it. But this girl is never a pleasure to speak to when we come in. More than once we have discussed her lackluster attitude after leaving the salon during the day. Disappointed, but alas, we will continue our membership as there are no other salons nearby. read more

Just started coming to tropical tan in Ballard. Great staff and great prices. Would def recommend to anyone that is looking for that all year around tan. read more

The first time I went into Tropical Tan I had no idea what I was doing. The person at the front desk answered all my questions about the tanning plans and explained to me the payments and everything. I felt really confident signing up for a membership. I was really glad she was there to answer all my questions (I had a lot) and explain to me how tanning works there. It's a great environment, and really nice staff! read more

Both girls I've had help me, Haley and Natalie, have been very nice, helpful, and informative! The environment is always clean and comfortable! I enjoy coming here. read more

Over the past 15 years I have been to many tanning salons in the Seattle. I really like this location. I want to emphasize that I am talking about the Ballard location only. I have been to two other locations and have not been very happy. I spray tan only and it is super important that there are towels and those shower cap thingys in the booth. I have never been stuck in there without either (this has happened at other locations). The solution they use is really good. The place is super clean and the people that work there are super friendly. I love that they offer me deals when I am running out of sessions. read more

Best tanning salon in Ballard. Ive tried a couple others before settling on a membership here. I usually go in the mornings and the girl at the front is so nice and helpful not sure about other staff because I always see the same girl. However IMO these are the best beds in Ballard. Love this place. I have tried all the beds except the spray tanning so far. read more

I bought a groupon for five mystic tans and have yet to have a tan. The first time I went I wanted to get tan before going on vacation. The person at the desk couldn't get the mystic tan machine to work for me. The only thing that happened was that the door kep opening and closing whenever I pushed the button, but no spray. It turns out they only have one mystic tan machine so after several minutes of this I finally gave up and went home. Today I went for the second time to give it another try. the girl at the desk told me that they had accidentally run out of the spraying solution and wouldn't have it in until Thursday. So I am not very happy with this location right now. Luckily I didn't pay for parking today before finding out that I couldn't get a spray tan until Thursday. read more

I've been tanning here regularly for over a year, and the ladies here are always really friendly and helpful. Will continue using this location! read more

Manager is excellent and the staff is over the top helpful. I wanted to cancel because I live in Belltown, but the customer service keeps me coming back. Total relax vibe...ladies are always super sweet. read more

Love this location! Everyone is always so sweet and helpful! Never pushed me into buying something that wasnt right for me, and went over all of my options during sign up! I had to freeze my account from april to july and when i came in it was easy breezy and i even had a 20$ credit on my account! Free Hempz lotion! read more

I stopped tanning in UV beds years ago but I come here for the mystic. The prices are very reasonable and all the girls are so sweet. Ballard can be pretty sucky for parking so it's nice that they have a garage to park in for FREE! They also have a line of great products to keep up my spray tan! Love this place! read more

I love going to Tropical Tan's Ballard location! One of the more well-kept spots and always has the friendliest girls. I just started coming the beginning of May and I love how fast they remembered my name! The beds are super clean and I like how simple and to the point the different memberships and such were explained. Would definitely recommend this location out of the others! :D read more

I started going to Tropical Tan to build a base for my trip to Mexico for summer break and didn't want tot burn! I really enjoy coming in and seeing how welcoming the TT girls are! I would recommend this location to anyone! They have great products and great customer service! I am glowing with my new Tan! read more