New Manager/Owner! I was not happy with previous service and an overcharge that I requested to be corrected since January. The new owner gave me immediate service and corrected the problem even though it happened under a previous owner. The store in Rockwall is very clean, service is excellent, and the food is great! Enjoy Mr. Patel's new cafe. read more

They offer points for purchases, but about 60% of the time someone has already used the points. When you load the receipt it's already gone.

I patronize this smoothie shop all over the DFW area, but this one was different. I've never been to a location with a drive thru ! That was cool. My chia pudding bowl didn't seem full and was kinda subpar & assembled kinda raggedy. I definitely feel like I was given a reduced amount of ingredients compared to the many locations I've been to in DFW... Will I be back... Yes, but not this location. read more

I love this chain and have eaten at many of them. Unfortunately, the staff at this one is incredibly terrible. I'm surprised they are still in business. They are incapable of processing orders for more than one person and will turn away orders for a family at the drive through window. read more

Zero stars. Sat in drive through for over 15 minutes, had to repeat order 4 more times at the window to learn they never made it, then two female employees were rude and insulting. One claimed she was the shift manager, the other excused not doing their jobs because they were 18 years old. read more

Service should get better and being honest should improve as well and not lie about stuff not been deliver.

TJ gave amazing service he was fast and super friendly. Will definitely comeback and recommend this store

Very hot day today. 7PM, this drive thru is stacked with customers. I see ad for New Mango Berry Mocktail Cosmo, with "Edible Lime Straw". Okay, let's give 'er a go! The straw is very thick, not sure what it is made with. After about ten minutes, it began breaking in pieces. I chickened-out, did not eat the straw LOL The Mocktail Cosmo? Well, anytime you add strawberries to any smoothie, you get a Strawberry smoothie! Strawberry is a very strong & tart flavor, too strong to blend with other flavors. read more

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The worst part is their hours, closed before sunset and they're closed on Sundays, WHY? Jesus would love a Sunday smoothie. Why make people drive to Forney for a smoothie? and Yes Im addicted to the Acai berry blast lol read more

Tropical Smoothie Cafe - A Closed Smoothie shop - Juice Bars & Smoothies Near Me - Rockwall, Texas

Tried this place a couple days ago. I meant to take a pic of my sandwich but once I started I couldn't stop.... It was so good!!! The owner recommended the Caribbean chicken sandwich among other things that all sounded delicious but I went with the initial recommendation . WARNING it is spicy so if you are sensitive to spice this isn't for you. A major perk is the drive thru!! read more

Tropical Smoothie Cafe - Only pic I managed to get - Juice Bars & Smoothies Near Me - Rockwall, Texas

So the service here was really good. The employees were kind and served with a smile. However, today we ordered two Açaí bowls and both were runny. We have become slightly addicted to Topical Smoothie Cafe's açaí bowls, but this location needs help. It's ok if they are a little soft, but if I can drink it with a straw as soon as I pick it up, it that's not an available bowl. That's a drink. read more

Just got a door dash order from here and the order was very disappointing. I ordered bacon quesadilla and the bacon in the quesadilla was literally once single miserable piece of bacon. Not worth the price.. You should have at least three pieces of bacon in the quesadilla. It is filled with nothing but lettuce .. here is a pic. Won't be ordering again. Waste of money. I was in the mood for bacon. read more

Tropical Smoothie Cafe - This side has no bacon .. just a waste of money. - Juice Bars & Smoothies Near Me - Rockwall, Texas

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Ordered a paradise point today and it was awful. No flavor, tasted like ice and unripe produce. Probably could have said something but I didn't have time to deal with that nonsense. This has happened on more than one occasion. I have given this place the benefit of the doubt but I'm done for good. I will never go here again. read more

Nice little place staf was friendly enough. Food was tasty but they forgot to put bacon on the chicken bacon ranch Flatbread. Kids got a Smoky grilled cheese sandwich they liked it but said it had some spice to it. Not to bad for a quick snack. They have smoothies but did not order any so can't say if they are good or not yet. read more

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Nothing better when you're on the road than finding a Tropical Smoothie nearby..save yourself from the onslaught of fast fried madness! For me the Jerk Chicken wrap/bowl with extra chicken and a PB Cup Smoothie with whey protein is the go to here! read more

Tropical Smoothie Cafe - Great service, great food, and *Bonus* artwork on my PB Cup Whey Smoothie .. after a long day of travel this made my day..thanks guys! - Juice Bars & Smoothies Near Me - Rockwall, Texas

Delicious bahama mama smoothie at lunch today with the buffalo chicken wrap & chips. I appreciate they decrease cost of smoothie if you buy a sandwich/wrap. Everything was amazing. My only complaint and a big one for me, was they can't give out cups of water to have if you eat there bc of cup shortages. You have a buy a bottle of water, which I wasn't inclined after spending $14. I planned to save my smoothie as mostly snack/after work meal, but without water to drink with my meal, I had to drink something! read more

I waited ten minutes in the drive through line for no one to take my money and give me my drink. There was no one else at the store except for one other lady in front of me. When it was my turn to be at the window I sat there for another five minutes for no one to come to window and take my money. One of the workers look me dead in my eyes and just walked past. The service here sucks, go to smoothie king. read more

This location is so disappointing. I love the food but the service here is TERRIBLE. Its always an abnormally long wait for smoothies and sandwiches but today was extra bad. I pulled up with one car waiting to pay, already done ordering and waited 15 minutes behind this person. I finally pull up and the girl walks away and Im just stuck there with no one coming to take my payment. Finally a different girl walks up and asks me "what I need" and I say my food?? Lol she looks shocked, and says she'll be right back and only comes back with my sandwich not my smoothie...and never comes back. I finally wave another slow bodied teen to come to the window and she does the same thing..."Ill be right back" I do finally get all my food and remind them I need to pay but my goooooodness. Lets work on our customer service and wait times. read more

Tropical Smoothie are pretty good but today i went and i was the only one in line and had to wait along time to get my smoothie. The employee came to the window and ask may i help you and i told them i'm still waiting on my smoothie. The service needs to be better. read more

Bahama mama DELICIOUS!!!! Sunshine smoothie and Peanut Butter Cup smoothie also both good. Buffalo chicken wrap is huge! Will definitely come back read more

There is no mask mandate in Texas as of today. Tropical Smoothie makes customers without masks wait outside in the weather. I've been coming here since they opened. I will not return until TSC educates themselves on Covid and how to treat customers. read more

Tropical Smoothie Cafe has the best smoothies in town! Their portions are very generous and they have so many different options to choose from. I go here on a regular basis, the staff is always sooooo friendly and helpful! read more

Let me start by saying I usually love Tropical Smoothie Cafe. I have tried to give this location so many chances but unfortunately I am disappointed every time. 4 out of 5 times they mess my order up. I always order drive through. I don't order anything special or swap ingredients. Just straight from the menu. Chipotle chicken club flatbread and a chia banana boost with strawberries. Either the sandwich is missing and ingredient or the chicken is gritty, or my smoothie is completely wrong and missing ingredients. I don't mind paying $7 for a smoothie but when it's correct. I have not gone in to correct the order because like I said I tried to give them a chance, but now I am currently 8 months pregnant and was really just craving the right smoothie. I finally went in to correct. They fixed it no problem but it smelt horrible and was very grimy. To the owners, I hope you read these reviews and take the feedback. I don't want you to go out of business because I really do love TSC but this location really needs some help. read more

Terrible and rude service. Stood for ten minutes before I was acknowledged. smoothie tasted off. Gross. Will not return.

I loved my food and drinks everyone was nice and came to talk to me. there was one girl who was so very kind she was wearing blue and has blonde curly hair with her hair tied back she had on black jeans I wish I knew her name she was so great I loved her and my time here. best place to come and do work or school work everyone is so friendly mostly that girl with the blonde hair read more

Okay so I absolutely LOVE this place most of the time. I went the other day like usual but had a completely different experience. I ordered my smoothie, went to the window and the teenage blond boy is talking to me while chewing a straw.. Um.. NASTY and unsanitary. Touched it with his hands and still handed me my smoothie. I drove off and then took a sip of my smoothie it didn't taste the same so I looked at the label and it's the wrong smoothie so then I had to go inside and get the right one which is fine because mistakes happen I'm not mad at that. But chewing on a straw while talking to costumers is disgusting and just shows how much you don't care. read more

I usually enjoy this place that's why I showed up here at 8:07 to get smoothie and breakfast (15 minutes out of my way) the store hours say 7 am but no one is here. A bit frustrating as I now do not have time to go somewhere else before work. read more

I'm sitting in the line right now. Took my order at like 7:10 it's 7:25 right now. I got 2 sandwiches no drink just the sandwiches. The food is so good and the people are usually super nice but why do i have to wait 20+ minutes to get my food every time? There is no one else in line. Just don't make your restaurant a drive thru of you can't get the food out in under 5 minutes when you're not packed. If it was rush hour i would get it but there's no one here and it happens every time it's quite annoying. read more

These have got to be the hardest working people in Rockwall. With everything made to order, line wrapped around the parking lot and a line in the lobby, everyone Is still in a good mood, helping customers, smiling and frantically getting food out to people, even taking time to answer questions. And frankly you can't beat the prices for healthy custom food. I mean, a HUGE smoothie for less than 6 bucks? Come on! If you haven't tried this place, go. Show your support and give 'em a break. What amazing people. read more

This is my go to for Breakfast & a Smoothie!! Healthy-ish options, which is always a plus. Super yummy & great prices!!

Got a stomach ache from their food the first time I went there. Tried it a second time today and now have food poisoning. I ordered the chicken bacon ranch flatbread, and am guessing the meat was undercooked. Hope I don't have to miss my graduation tomorrow since I've been profusely throwing up all evening. read more

Finally a place with smoothies that are actually healthy and not full of extra garbage. You do have to ask them to hold the sugar but they do it and it tastes great. Sure, it takes awhile for them to make something, but it's not fast food, and it's worth the wait. Good quality food and they've always been extremely helpful and nice. read more

I rate this establishment a ZERO. My last two visits have been absolutely horrible. Was a "regular" customer bit will NEVER return again. Ordered 3 wraps...everyone of the wraps were made incorrect. I guess if you are looking for a wrap that falls apart due to the dressing flooding then visit this establishment! What a waste of MONEY. Many other establishments that care about their customers and seek customer satisfaction! read more

Very good! Tried this place out for the first time. I went to the drive thru and bought a watermelon mojito smoothie and it was delicious! The drink comes in a large cup and the portion was great! Excellent customer service! The cashier sanitized her hands before serving me and that was a great plus for me! Will be back very soon! read more